Taking 1st place within patient journey
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Transcript of Taking 1st place within patient journey
Taking 1st place within patient journeyWhen information is your most important asset
Plenty of research results
highlight the opportunity
for pharmaceutical
companies to target
healthcare professionals
in order to raise awareness
of patients about available
services
34%Patients' greatest frustration is little notification of being at risk for a condition
Reaches
44%for patients with immune diseases
Patients want more help before they are being treated.
Source:
Need for InformationTaking 1st place within patient journey
79% of patients value services across all disease states
58% of patients use services when they are aware of them
19% of patients are aware of services available to them
Source:
Need for InformationTaking 1st place within patient journey
Patients want their healthcare professionals to be the primary
source of information on services they need to manage their health,
but digital channels play a key role as well
My Doctor
Digital Channels
Other sources
Family & friends
67 57 33 25
Source:
Need for InformationTaking 1st place within patient journey
Source:
Health professionals
require better access to
educational and
informative content
through multiple devices
and expect the
pharmaceutical industry
to fund and provide such
sources
7
Pharmaceuticals to provide content for health care professionals
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Portals
Webcasts
Patient downloads
Web sites
Blogs
eCME
Journals
Yes – Funding & Input YES - Funding NOSource:
The role of PharmaceuticalsTaking 1st place within patient journey
Provide
multilingual
content
1
Free of bias
information
3
Educational
material
by experts
4
Work with experts
to create relevant
content
5
Credible
information in
a non-invasive
manner
2
The role of PharmaceuticalsTaking 1st place within patient journey
Source:
9
Change in volume of work
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Mobile apps
Webcasts
Patient downloads
Pharma rep
Social media
eCME
Websites
Increased No change Decreased
The role of PharmaceuticalsTaking 1st place within patient journey
Source:
Pharmaceutical companies
Hospitals
Pharmacies
Pre diagnosis Diagnosis & Treatment Well being & maintenance
Patient
Doctors
Digital resources
Get ahead in the
therapeutic areas of
your choice and keep
advantage easily,
providing
information services
for all stages of the
patient journey!
Multichannel relationship marketing
Information centric
Lifecycle focused
2-way communication
Coordinated
• Online & offline news feeds• Web sites, blogs & RSS • Social media• Subscription services
• Automatically organize results into topics & themes
• Verify social media content
• End-to-end platform• Role-based access
• Social media• Web sites • Blogs & RSS • Mobile Apps• Intranet• Corporate Publishing• Emails & newsletters
Content aggregation
Archive & Retrieve
Content creation
workflowMultichannel
content distribution
Going beyond social media listeningWhat’s in it for Pharmaceutical Marketing professionals
The platform
infoasset fully meets the diverse
information needs of the
organization internally, while fully
supporting multimedia content
distribution to partner
Pharmaceutical Representatives
network and to health
professionals, via different
channels and with a single click!
Listening
Advance event
monitoring
Adapting Engagement
14Pharmaceutical RepresentativesWhat’s in it for SALES
02 Constant information flow
04 Mobile app
01 Remote access
03 Personalization
Content delivery channels
include mobile apps,
portals & intranet, RSS,
emails and newsletters
Use for continuous data
flow and for educational
"quizzes” or reminders
Work from wherever
they are
Form and distribute
personalized content
"packs"
15Media & Brand MonitoringWhat’s in it for PRESS OFFICE & COMMS
02 Verification
04 Personalization
01 Market Intelligence
03 Brand monitoring
Validate social media
content, context and
contributor
Create and send different
content versions
according to audience
Instant access to news
and markets Insights
Surveying and mapping
corporate image
16Brand Management & Thought LeadershipWhat’s in it for MARKETEERS
02 Sales network
04 Multichannel
01 Corporate Publishing
03 Personalization
Easily create and
distribute content to
Representatives
Update multiple social
media accounts instantly
End-to-end editorial
workflow for printed
or digital publications
Create and send
various content
versions to different
stakeholders
17Internal CommunicationsWhat’s in it for Human Resources
02 Product focus
04 Constant flow
01 Multichannel
03 Personalization
Generate media analysis
for specific categories
Content outputs include
publications, mobile apps,
portals & intranet, RSS,
emails and newsletters
One platform to
update all outputs
Create and distribute
specialized information
packages
Pair technologyAutomated workflows to enhance
productivity
Offer pre-treatment informationBecome the “go to” resource from the
start of the patient journey.
Target key healthcare professionalsIncrease patient awareness of available services
Notes to take with youTaking 1st place within patient journey
TryContact us for a demo
Discuss
Finish
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Get in touchWhen information is your most important asset