TAKE CHARGE WITH OURSMART FUNCTIONALITY

ALLAN GRAY SOLUTIONS ONLINE USER GUIDE

ALLAN GRAY SUPERANNUATIONALLAN GRAY RETIREMENTALLAN GRAY INVESTMENTS

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CONTENTS

Your home

THE DASHBOARD IS YOUR

STARTING POINT AND THE FIRST

PAGE THAT YOU SEE WHEN YOU

LOG IN.

Keeping you on track

MANAGE ALL YOUR CLIENTS IN

ONE SPOT WITH A CHOICE OF

VIEWS FOR YOUR CONVENIENCE.

Make it happen

MANAGE KEY ACTIONS AND

OUTSTANDING REQUESTS WITH

EASE.

A top down view

VIEW ALL THE DETAILS YOU NEED

ON YOUR CLIENTS’ ACCOUNTS

RIGHT FROM THIS ‘SUPER’ TAB.

Intuitive capabilities

YOU HAVE FULL TRANSACTIONAL

CAPABILITIES WHICH ARE EASILY

CONTROLLED HERE.

Your document hub

THIS IS YOUR HUB FOR ALL

DOCUMENTS, FORMS, RESOURCE

MATERIALS AS WELL AS

CALCULATORS.

Make it work

THIS PROFILE SECTION IS ALL

ABOUT MAKING IT WORK FOR

YOU.

Stay informed

ACCESS AN EXTENSIVE RANGE OF

REPORTS THAT CAN BE RUN FOR

ANY TIME FRAME FOR A SINGLE OR

MULTIPLE CLIENTS AT A TIME.

Keeping you informed

ACCESS A RANGE OF REPORTS FOR

USE IN YOUR STATEMENTS AND

OTHER ADVICE RECORDS.

Manage all applications

A SIMPLE ONLINE APPLICATION

PROCESS THAT YOU CAN START

AND STOP ANYTIME.

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DASHBOARDYOUR HOME

THE DASHBOARD IS YOUR STARTING POINT AND THE FIRST

PAGE THAT YOU SEE WHEN YOU LOG IN.

You can customise the ‘Dashboard’ tab to have quick and easy access to your most used functions.

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CUSTOMISE YOUR

DASHBOARD

Ensure the ‘Dashboard’ tab reflects your personal preferences.

HOWGo to the ‘Profile’ tab located in your

main navigation. Here you can change your password and

personalise your settings so you can rearrange as you please.

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SEAMLESS INTEGRATION

Our Solutions can integrate seamlessly with most financial planning software including

XPLan, Coin, Midwinter and AdviserLogic. It also integrates with some accounting software

including BGL SF, BGL360 and Class.

HOWDuring your registration process you would have been issued with an adviser code with your login

details for financial planning software. Accounting software data feeds are on a request

basis, please contact us at clientservices@allangray.com.au

to arrange or call us on 1300 604 604.

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Don’t forget to check the tick box to ensure your preferences are

saved.

Make sure you ask for help if you are having trouble. Our dedicated

team is here to help you.

DASHBOARD

TOP 10 CASHA snapshot of your top ten highest cash hub

balances with links that enable you to transact directly from this page.

NEWSImportant news related to our Solutions can all

be viewed here. Simply click on a news article for more details.

OPEN ORDERSWhen you submit an order, you will see it here

until it’s settled.

TOTAL ASSET ALLOCATIONLook at your consolidated asset allocation

position at a glance. You can also set up

ASSET ALLOCATION ALERTS for individual clients and see here if they fall

outside your nominated targets.

PENDING APPLICATIONSSee what's outstanding or needs your attention.

ACTIVE ACCOUNTSGlance at your active accounts

in one spot.

NOTES & CALENDARA handy area where you set

your own notes and calendar reminders.

HOT TIP.

Use the ‘Portfolio Search’ to find your client’s accounts quickly and with ease. Just type the first few letters and select from the drop down to head straight to

that client’s account.

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EASY FUNCTIONALITY STRAIGHT FROM YOUR DASHBOARD

CORPORATE ACTIONS

Our ‘Corporate Actions’ area offers streamlined, paper-free management from start to finish. We will send you email notifications of any actions that impact your clients’ shares or you can view a specific security or glance at all

actions at once.

HOWOpen the ‘Corporate Actions’ tab

from your dashboard and follow the prompts.

You can also access this function from the ‘ACTION’ portal –in the ‘Asset management’ tab

TERM DEPOSIT MATURITIES

Get a consolidated view in an instant with our term deposit maturities screen that displays all upcoming term deposit

maturities for the next 12 calendar days.

HOWClick on the ‘instruct’ link and select your

maturity instruction from the drop down list. Follow the prompts and complete other details

before saving your instructions for action. Once you have placed your term deposit

maturity instruction, it will be actioned and no longer appear in the maturities listing.

You can also access this function from the ‘ACTION’ portal –in the ‘Asset management’ tab

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MANAGE ALL YOUR CLIENTS IN ONE SPOT.

For practices using multiple adviser codes, you can change the adviser view using the ‘Select Adviser’ drop down box. You can drill down on specific client names

to access more detailed information and you can choose to export any reports to Excel or PDF or both.

HOT TIPYou can run instant reports right from this tab

for the current financial year.

TRACKERKEEPING YOU ON TRACK

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Dealer Group, Allan Gray

Total Wealth Portfolios Investments Asset Allocation

Total WealthView here your total wealth under advice

as well as your total asset allocation. View all investment information by

Portfolio or Family Group by selecting the 'Adviser Defined Portfolio Group'

from this screen.

PortfoliosView your total advised portfolio or drill

down into your clients’ valuations and look at their individual total wealth, portfolio summaries, valuations and

more.

InvestmentsView all investment holdings across your client base and then drill down into your chosen investment to see which clients hold those particular

investments.

Asset AllocationView investment details by asset

allocations.

HOT TIPUse this screen to easily see which

clients may be impacted by sell recommendations.

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ACCESS A RANGE OF REPORTS FOR USE IN YOUR

STATEMENTS AND OTHER ADVICE RECORDS.

Our research is powered by Desktop Broker for ASX securities and Financial Express for managed funds. You

have the ability to create your own watchlist of shares and managed funds for quick reference and maximum

efficiency.

RESEARCHKEEPING YOU INFORMED

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RESEARCH

Watchlist

Create a live watchlist of shares and managed funds. Our graph icon in the

‘Actions’ column gives you even more detail.Managed Accounts

Access all the research you’ll need. Click on each manager to learn more, access

performance and even click commentary to see what's been provided by the individual

managers.

Term Deposits

View all your different term deposit options in one spot. You can sort each term option to find the best rate by clicking on the ‘Term

Period' column.

ASX Shares

Search and view all ASX securities here. You can access individual stockbroker reports and

find trading volume information too.

Managed Funds

Here we house all your managed fund information in one place including fees,

performance, ratings and more.

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Don’t go to every fund manager’s website. Access all fund PDS’s in this

one spot – every one in the Australian market can be accessed here every day.

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SUPERA TOP DOWN VIEW OF YOUR WORLD

VIEW ALL THE DETAILS YOU NEED ON YOUR CLIENTS’ ACCOUNTS RIGHT FROM THIS ‘SUPER’ TAB.

Your clients will appear in alphabetical order in the top dropdown box. Scroll the list or start typing your specific client’s name to access all you need to know about your

client’s Super, Retirement (Pension) and SMSF accounts.

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SUPER

Move to ‘Contribution’ in the menu to find the relevant BPAY and EFT details. Alternatively you can print a pre –populated ‘Choice of Fund’ form for your clients to submit to their employer from this area. You can even complete an electronic rollover request from here.

View all insurance cover details in the ‘Insurance’ menu item. You can also amend existing cover or apply for new group cover here. We also have calculators available to help generate quotes in minutes.

The first page you land on is the ‘Account Summary’ page and it does just that by providing you with a good summary of your client’s account. Click on the arrows to the right of the ‘Money In’ and ‘Money Out’ rows to see more details.

View all transactions in your client’s account from the ‘Transactions’ area.

You can sort by investment or account transactions and by date range.

Copies of all communications will be stored right here in your ‘Report Inbox’.

The ‘Death Benefit Nomination’ menu item enables you to nominate death benefit details. You can check expiry or wait to receive an alert upon their expiry directly from us.

The ‘Asset Allocation’ shows you exactly that for your clients account. You can set preferred asset allocation targets here. If you exceed your targets you will be notified as an alert on your dashboard.

You can use our export functionality to transfer this information straight

into an Excel spreadsheet or create a PDF.

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RETIREMENT SMSF

View pension payments from the ‘Pension’ menu and make adjustments to future payment amounts or frequency by amending the payments and hitting submit – it’s that easy. You can also check minimum and maximum limits here too.

Other details you can access from this section include ‘Member Statement’, ‘Centrelink Schedule’ as well as preservation and taxable components details.

Use the ‘Account Summary’ to view your clients’ SMSF balances. A handy ‘Investment Growth’ line item shows you the market movement for thecurrent financial year. You can also see all ‘Funds Introduced’ and ‘Funds Withdrawn’ for the selected period as well as a snapshot of the asset allocation.

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TRANSACTBE EVEN MORE EFFICIENT WITH OUR INTUITIVE

TRANSACTIONAL CAPABILITIES.

OUR DIGITAL PORTAL GIVES YOU FULL

TRANSACTIONAL CAPABILITIES WHICH ARE EASILY

CONTROLLED FROM THE ONLINE ORDER PAD.

Administer your clients’ accounts with ease. We help you eliminate errors with inbuilt validations and

give you one place to buy and sell everything. You can also effortlessly prepare ROA’s right here.

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TRADE BY ACCOUNT

With one order pad, you can perform multiple transactions.

STEP ONE

Select the ‘Order type’ you wish to transact. You can select one or more as you require.

STEP TWOSelect the ‘Account’ you wish to make a trade for and you will see the account details including available cash and investment holdings by type.

STEP THREEIn each investment type, click either buy, sell or select to purchase new assets.

STEP FOUREnter your 'Transact Password' and hit ‘Submit Order’. You will receive an email to confirm that your order has been placed in line with your instructions.

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You can check the box to display various categories per order type.

You can click on the ROA proposal button instead of submitting your order and this

will save your order in pending status. Once you have client approval, you

simply come back to this transact tab and hit ‘View Orders’ to initiate this trade.

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TRADE BY SHARES

STEP ONEClick on ‘Trade By Asset’ – choose shares and follow the prompts on the form to either buy or sell.

STEP TWOSelect your expiry date which can be up to six months.Enter price limit and your number of shares and the 'Amount'will then calculate automatically.

STEP THREEClick ‘Save’ to finalise order details.

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You can view the account status on the right-hand side of the page, including ‘Available Cash’ and ‘Shares Held’. You can

also access ‘Market Depth’ information on the asset selected by clicking the graph icon that sits next to the share.

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TRADE BY ASSETChoose any asset type to trade in on this tab. You can even perform multiple transactions at once.

SHARES

STEP ONE

Choose shares and follow the prompts on the form to select the account type. From here, choose the share that

you wish to transact on and click select. You will now be shown a list of all your client accounts that have available

cash and are able to transact.

STEP TWOSelect the expiry date which can be up to 30 days. Enter

the price limit and the number of shares. The 'Amount' will then calculate automatically.

STEP THREEClick ‘Save’ to finalise order details.

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You can view the account status on the right-hand side of the page, including ‘Available Cash’ and ‘Shares Held’. You can also access ‘Market Depth’ information on the asset selected by clicking the graph icon that sits next to the

share.

This is an extremely good function for when you get a share recommendation and you can buy or sell for multiple clients in

one easy transaction.

Managed Funds / Models / SMA’s

STEP ONE

Choose your asset type and follow the prompts on the form to select. From here you can nominate if you are

buying or selling.

STEP TWOEnter the dollar amounts or number of units.

STEP THREEClick ‘Save’ to finalise order details.

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If you are holding a particular fund, you can select the checkbox to sell all. You can sell all your holdings of one

fund in one go. This is great for acting on a sell recommendation.

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CASH HUB

Hit ‘Save’ and ‘Submit’.

Manage all your clients’ cash needs from this consolidated cash view. It’s here that you can deposit or withdraw funds for Investments and SMSF accounts.

STEP ONE

STEP TWO

STEP THREE

STEP FOUR

Select the account from the list or search for an account by typing the name in the ‘Find account‘ box.

Select ‘Deposit' or 'Withdrawal'.

Complete the pop-up form with all remaining details.

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INVESTMENT SWITCH

Use the ‘Investment Switch’ menu to switch with ease. You can allocate the proceeds on a percentage basis or dollar value to one or multi buy instructions. The buy order happens automatically once the proceeds have been received from settlement of the sell instructions. You will receive email confirmations once orders areplaced.

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Buy instructions do not have to add up to 100% or be fully allocated as the balance will remain in the ‘Cash Hub’. Buy instructions will be placed

in a pending status and you can cancel from the ‘View Orders’ area.

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VIEW ORDERS

Get a consolidated view of all of your orders. This is your history of all orders placed.

You can sort by ‘Status’ which includes open, closed, cancelled and pending.

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You can also cancel or amend pending orders here.

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RECORD OF ADVICE

STEP ONE

STEP TWO

Go to ‘Manage Templates’ and this is where you can add a template. To do this however you will need to download a Microsoft Word Add-in by clicking on the prompted link. This enables your RoA template to talk directly to the client’s records.By clicking on the prompt to ‘View RoA’s’ you can get a consolidated view of all open RoA’s that require approval. ‘Select Deposit’ or ‘Withdrawal’.

HOT TIP

You can even upload your client’s confirmation / approval and link to the RoA by clicking the upload button.

A more detailed user guide is available from the “FAQ/Forms” tab or email our Client Services team at clientservices@allangray.com.au

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REPORTSBE ON TOP OF THE MOST DETAILED COMPONENTS

OF YOUR CLIENTS’ PORTFOLIOS IN MINUTES

HOT TIP

You can group clients and run consolidated accounts for families to ascertain the top

down view. Also very handy for intergenerational wealth discussions.

ACCESS AN EXTENSIVE RANGE OF REPORTS

FROM THIS TAB THAT YOU CAN RUN FOR ANY

TIMEFRAME FOR SINGLE OR MULTIPLE

CLIENTS AT A TIME.

Choose from our extensive report library to access a range of reports that cover everything

you will ever want or need to know. Our reports give you the freedom and flexibility to export to Excel or CSV allowing you to slice the reports in

a way that suits you.

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REPORTS

Inbox

All report outputs will be saved in your inbox so you can download and reference at a later time.

Portfolio Reports

You have choice when it comes to how you generate reports. You can choose to run ‘One’ single PDF that includes reports for all clients

or you can request a ‘Multiple’ zip file which covers all clients.

You can export your chosen reports as a PDF, CSV or ZIP file.

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REPORTSUse our ‘Reports Library’ to access a list of ready made reportsincluding cash hub statements, tax reports and more. Click on ‘Downloads’ to access your external platforms interface as well as audited reports for the last three years. You can even see when your clients have last logged in to check their balances and get a view of the client’s portfolio performance.

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REPORTS

View or download your clients’ ‘Tax Reports’ for all Investment and SMSF accounts. Explore the various tabs to access supplemental tax reports, annual statutory reports and audit reports.

Run a comprehensive report of ‘Fees By Account’. This handy report, available only for Investment accounts, includes administration fees and adviser fees.

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ACTIONMANAGE KEY ACTIONS AND OUTSTANDING

REQUESTS WITH EASE

OUR NEXT-GENERATION TECHNOLOGY IS DESIGNED TO MAKE

YOUR BUSINESS ADMINISTRATION MORE EFFICIENT AND SAVE

YOU TIME.

WE ARE COMMITTED TO DELIVERING YOU A SOLUTION THAT

ENABLES YOU TO SPEND LESS TIME ON ADMINISTRATIVE TASKS

AND MORE TIME IN FRONT OF CLIENTS.

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News

Check for the latest updates, notices and

alerts here. This can also be accessed via the

‘Dashboard’ tab.

Clients

Use this tab to link relationships, manage

clients or to start a regular savings or

payment plan.

SMSFs

View the status and tax free percentage for

each member here. You can update your

member interests, add a member and even switch individual

members to pension mode. This ensures the

correct allocation is attributable to each

member of the SMSF.

Asset Management

Use this tab to action Corporate Actions and

TD Maturities.

Asset Allocation

If you have populated your clients’ nominated

asset allocations, you will see here if they ever fall outside the ranges. This is also highlighted

on your dashboard.

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ACTIONSTART A CLIENT’S REGULAR INVESTMENT AND / OR SAVINGS PLAN

These plans can be set up to run automatically on a monthly, quarterly, half yearly or yearly frequency.

STEP ONE

STEP TWO

STEP THREE

STEP FOUR

STEP FIVE

Click on ‘Clients’ and select ‘Regular Investments’ from the menu.

Nominate your investment instructions from the dropdown box and follow the prompts to chose if you want to direct debit only (for non-super monies), invest a fixed amount or invest all available cash from your client’s ‘Cash Hub’.

For non-super accounts you can nominate a bank account and have cash directed to your ‘Cash Hub’.

Nominate your investment allocations where prompted.

Submit your instructions by using your ‘Transact’ password.

HOT TIP

You can pause your client’s instruction by changing the status to inactive and simply change the

status again to reinstate when ready without the need to complete

all the details again.

A more detailed user guide is available from the “FAQ/Forms” tab or email our Client Services team at clientservices@allangray.com.au

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ACTIONSTART OR MANAGE YOUR CLIENT’S REGULAR PAYMENTS

For Investment accounts, you can set up a regular payment to run on a monthly, quarterly, half yearly or yearly frequency from a nominated bank account. For pension accounts, you can set up a regular drawdown to fund the Cash Hub on a monthly, quarterly, half yearly or yearly frequency. This can also be done for superannuation accounts to manage your client’s ‘Cash Hub’ minimums.

Click on ‘Clients’ and select ‘Regular Payments’ from the menu.

Select your client from the grid listed at the top of the page.

For non-super accounts, nominate funds to be drawn as a regular payment only or as a cash top up only. For pension accounts, all funds will be directed to your client’s ‘Cash Hub’ so there is no need to nominate your preference.

For non-super accounts, you will need to select the bank account for the regular deposit to be paid into.

Choose your investments that will be used to top up your client’s ‘Cash Hub’.

Submit your instructions by using your ‘Transact’ password.

STEP ONE

STEP TWO

STEP THREE

STEP FOUR

STEP FIVE

STEP SIX

A more detailed user guide is available from the “FAQ/Forms” tab or email our Client Services team at clientservices@allangray.com.au

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ACTIONCORPORATE ACTIONS

Our ‘Corporate Actions’ area offers streamlined, paper free, management from start to finish. We will send you email notifications of any actions that impact your clients’ shares or you can view a specific security or glance at all actions at once. From here you can access detailed explanations of the corporate action and download further information including offer documents at the click of a button.

STEP ONE

STEP TWO

STEP THREE

Click on ‘Asset Management’ and select ‘Corporate Actions’ from the menu.

Follow the prompts.

Submit your instructions.

HOT TIP

You can enter instructions provided by your clients

electronically. You can sort by corporate action

types such as buybacks, share purchase plans and rights issues.

A more detailed user guide is available from the “FAQ/Forms” tab or email our Client Services team at clientservices@allangray.com.au

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ACTIONBE PREPARED FOR MATURING TERM DEPOSITS

STEP ONE

STEP TWO

STEP THREE

Get a consolidated view in an instant with our ‘Term Deposit Maturities’ screen that displays all upcoming term deposit maturities for the next 12 calendar days.

Click on ‘Asset Management’ and select ‘TD Maturities’ from the menu.

Nominate your instruction from the drop down list and make sure you complete all details as prompted.

Save your instructions. Once you have placed your instructions, the item will no longer appear in the TD maturities listing.

HOT TIP

Your instructions need to be received two days prior to maturity.

Non-administered Assets

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FAQ/FORMSTHIS IS YOUR HUB FOR ALL DOCUMENTS, FORMS, RESOURCE MATERIALS AS WELL AS CALCULATORS

EASILY ACCESS OUR FULL SUITE OF PRODUCT-RELATED

DISCLOSURE DOCUMENTS, FORMS AND FACT SHEETS.

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FAQ/FORMS

CalculatorsAccess the Allan Gray Solutions fee calculator to see how your investment choices impact the fees you pay.

DocumentsFind every disclosure document related to our Solutions as well as annual reports.

FormsAccess all account forms as well as ID forms required for investment applications.

Cost Base details Find all the forms and information you need when completing in specie details for ASX-listed securities and managed funds.

ResourcesAccess training materials here as well as handy fact sheets on different topics.

FAQ’s – You will find answers to the most common questions in this handy area.

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PROFILETHIS SECTION IS ALL ABOUT MAKING IT

WORK FOR YOU

CHANGE YOUR PASSWORD AND PERSONALISE YOUR

DASHBOARD SETTINGS SO THAT THE ‘DASHBOARD’ TAB IS

SET UP FOR YOUR NEEDS.

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PROFILE

HOT TIP

Don’t forget to check the tick box to ensure your preferences are saved.

CUSTOMISE YOUR DASHBOARD

Select the ‘Profile’ tab to ensure your dashboard reflects your personal

preferences.

HOWGo to the ‘Profile’ tab. Here you can

change your password and personalise your dashboard settings so you can

rearrange as you please.

Calendar

News

None

User Note

Watchlist

Active Accounts

None

Orders

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APPLY NOWA SIMPLE ONLINE APPLICATION PROCESS

.

HOT TIP

Create applications ahead of time and then simply press submit when ready. This

allows you to prepare for clients in advance and finalise during meetings.

USE THIS PORTAL FOR ALL YOUR ONLINE

APPLICATIONS.

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MANAGE APPLICATIONS

Here you can view completed applications or return to incomplete applications where you can edit, submit and print (or reprint) application forms.

APPLY ONLINE

Follow the easy prompts to complete the application form on behalf of your client. Don’t forget you can save at any time and the auto validations help improve accuracies and minimise follow-ups.

NOTE: Please note that as the superannuation and retirement application process is submitted online, you won’t be emailed a copy of the application form. However, the confirmation screen will confirm what has been submitted including the prepopulated documents that may need further action i.e. Death Benefit Nomination form.

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OneVue Wealth Services Limited ABN 70 120 380 627, AFSL No. 308868 (OneVue) is the Responsible Entity and the Operator and Facilitator of the Investor Directed Portfolio Service which includes Allan Gray Investments. DiversaTrustees Limited ABN 49 006 421 638, AFSL No 235153 RSE Licence No L0000635 (Diversa) is the trustee of Allan Gray Superannuation and Allan Gray Retirement. Allan Gray Superannuation and Allan Gray Retirement are superannuation products within MAP Superannuation Plan ABN 71 603 157 863 RSE R1001587, which is Division II of The MAP Master Superannuation Plan. Allan Gray Investments and Allan Gray Superannuation and Retirement are promoted by Allan Gray Australia Pty Limited ABN 48 112 316 168, AFSL No. 298487 (Allan Gray). A reference in this guide to ‘our’, ‘we’ or ‘us’ includes OneVue, Diversa and Allan Gray as appropriate.

The information in this guide is of a general nature only and is not to be taken as an offer for or a recommendation to invest in any financial product. You should obtain the relevant disclosure documents to any of the financial products mentioned (available from www.allangray.com.au) before deciding to acquire, dispose of or hold an investment. We have tried to ensure that the information in this guide is accurate and up-to-date in all material respects, but cannot guarantee that it is.

Issued by Allan Gray and OneVue.

FOR ADVISER USE ONLY 1 June 2020

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1300 604 604 (within Australia)

clientservices@allangray.com.au

allangray.com.au

From 8.30am to 5.30pm (AEST)

+61 2 8224 8604 (outside Australia)

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