TAILORED TRAINING FOR PROFESSIONALS IN THE RURAL

TOURIST SECTOR

Activities carried out 20 June 2007 - 20 January 2008

Activities• Elaboration of the contents of the ICT training module

• Adaptation of the elaborated contents to the Fenicia Methodology

• Translation of ICT training module

• Upload of the ICT training module onto the platform

• Organisation of the ICT training course

• Management of the ICT training course

• Translation of Custmer Care training module

• Upload of the Custumer Care training module onto the platform

• Organisation of the Custumer Care training course

• Definition of the programme for the Business Management Training Course

Elaboration of the contents of the ICT training module

Pixel elaborated the contents of the ICT training module for the rural operators.

The course is divided into 5 Didactic Units

Adaptation of the elaborated contents to the Fenicia

MethodologyPixel took care of the adaptation for the Fenicia

Methodology of the contents elaborated for the ICT

training module

Translations

Pixel took care of the transaltion of the:

• ICT training module

• Customenr Care training module

Upload of modules onto the platform

Pixel took care of the uploading of

the modules onto the platform

Organisation training coursesPixel in cooperation with CIA promote the ICT training course

and the Customer Care training course.

The ICT training course started on the 12/11/2007 and

finished on the 15/01/2008

The Customer Care training course started on the 09/01/2008

and will finish on the 05/03/2008

Management of the ICT training course

Management of the platformExample of discussion on the forum for the ICT training module

http://campus.forestur.net/mod/forum/discuss.php?d=44

Example of discussion on the forum for the Customer Care training module:

http://campus.forestur.net/mod/forum/discuss.php?d=73