Table of Contents - UNESCAP · Table of Contents I. INTRODUCTION ... vacuum sewer system is...

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Table of Contents

I. INTRODUCTION ................................................................................................................ 4

II. SURVEY FINDINGS .......................................................................................................... 4

1. Scope of the Survey............................................................................................................... 4

2. Methodology ....................................................................................................................... 12

3. Result Analysis .................................................................................................................... 13

3.1. Basic information and facilities of hotels and resorts ................................................................. 13

3.2. Lodging and occupancy rate ........................................................................................................ 14

3.3. Related issues to restaurant and cooking.................................................................................... 17

3.4. Shops in hotels and resorts.......................................................................................................... 22

3.5. Event space of hotels and resorts ................................................................................................ 24

3.6. Guest service and water consumption ......................................................................................... 26

3.7. Wastewater discharge .................................................................................................................. 28

3.8. Warm water generation .............................................................................................................. 39

3.9. Water source for irrigating green area in hotels and resorts ....................................................... 41

III. CONCLUSION ................................................................................................................ 42

IV. APPENDIX ........................................................................................................................ 43

Appendix A - Collected Questionnaires of 13 Hotels and Resorts ................................. 43

Appendix B - Data Summary (Excel Spreadsheet) ............................................................ 97

List of Tables

Table 1 – Basic information about hotels and resorts ........................................................... 13

Table 2 – Facilities of hotels and resorts ................................................................................. 14

Table 3 – Total guestrooms in hotels and resorts .................................................................. 15

Table 4 – Number of residences in hotels and resorts .......................................................... 16

Table 5 – Number of villas and private pools of hotels and resorts ................................... 17

Table 6 – Occupancy rate of villas in resorts over months .................................................. 17

Table 7 - Correlation between number of kitchens and kitchen waste amount ................ 18

Table 8 - Correlation between number of kitchens and capacity of service ....................... 19

Table 9 – Energy used for cooking in hotels and resorts ...................................................... 21

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Table 10 – Kind of shops in hotels and resorts...................................................................... 22

Table 11 – Average number of visitors to event space over months .................................. 26

Table 12 – Guest service and other facilities with water consumption ............................... 27

Table 13 – Average water consumption per guest per day ................................................... 28

Table 14 - Where wasterwater is discharged ........................................................................... 28

Table 15 – Water source for irrigating green area in hotels and resorts .............................. 41

List of Figures

Figure 1 – Average guestrooms occupancy rate over months .............................................. 15

Figure 2 – Average occupancy rate of restaurant over months ............................................ 18

Figure 3 - Correlation between number of kitchens and kitchen waste amount ............... 19

Figure 4 - Correlation between number of kitchens and capacity of service ..................... 20

Figure 5 – Resort ballroom and maximum guests can be accommodated ......................... 24

Figure 6 - Resort function room and maximum guests can be accommodated ................ 25

Figure 7 - Average visitors per month to event space ........................................................... 26

Figure 8 - Where wastewater is discharged ............................................................................. 30

Figure 9 - Energy used for generating warm water for rooms and facilities ...................... 40

Figure 10 - How warm water for rooms and facilities is generated ..................................... 40

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Executive Summary

The survey at high class hotels and resorts in Da Nang Eastern coastal area for the pilot

vacuum sewer system is provided by Central of Vietnam Technologies Joint Stock

Company as a commission of GIZ-Nexus project. This summary report of the survey

focuses on summarizing and analyzing related information of hotels and resorts in the

Eastern coastal area as a basis for further investigation and proposal of the pilot vacuum

system for hotels and resorts in this selected area.

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I. INTRODUCTION

As part of the Nexus project in Da Nang city “Vacuum waste water collection, waste

water treatment (biogas production) using the by-products (irrigation water and fertilizer

from biogas plant) for urban agriculture”, the objective of this survey is to provide an

overview about the current situation of hotels and resorts in the Eastern coastal area of

the city with an emphasis on water consumption, wastewater discharge, energy used as

well as wastewater recycle and reuse.

II. SURVEY FINDINGS

1. Scope of the Survey

Before conducting the survey, a pre-survey on-site visit to the Da Nang Eastern coastal

area to investigate and select the high class1 hotels and resorts as matching candidates for

the survey was done.

The following definitions on hotels and resorts will differentiate the two types of tourism

lodgings:

According to TCVN 9506:2012, “Hotel is a tourism establishment providing lodging with

a minimum of 10 bedrooms and ensuring the quality of facilities and necessary guest

services”.2

Resort can be defined as a tourism establishment built in block or complex of villas and

low-storey houses and often located in an area with beautiful natural scenery with pure air

and often close to sea, river, mountain…to provide for most of a vacationer's wants while

remaining on the premise, such as food, drink, lodging, entertainment, shopping,

sightseeing...3

1 “High class” hotels and resorts refer to hotels and resorts with Viet Nam Administration of Tourism’s ranking of 4 and 5 stars or equivalent to 4 and 5 stars. 2 TCVN 9506:2012 Tourist accommodation and other related services – Terminology compiled by Viet Nam Administration of Tourism (VNAT) and issued by Ministry of Science and Technology in 2012 3 TCVN 9506:2012 and Son, D.H. (2012). Business Administration of Resorts. Phuong Dong Publishing House.

5

The pre-survey has located the following 13 high class hotels and resorts as in the

illustrated mapping:

6

In additions, photos below were taken during the site visits to the hotels and resorts for

interviews for a better understanding of the hotels and resorts in this area.

Hyatt Regency Da Nang Resort

Fusion Maia Resort

7

Son Tra Resort & Spa

Vinpearl Luxury Da Nang

8

Muong Thanh Hotel

Sandy Beach Resort

9

Crowne Plaza

Pullman Da Nang Beach Resort

10

Furama Resort

Intercontinental Resort

11

Holiday Beach Resort

Olalani Resort

12

Premier Village Da Nang Resort (formerly „The Sun Villas“)

2. Methodology

With the support from Department of Planning and Investment of Da Nang city (DPI),

the questionnaires had been sent to the related hotels and resorts for their preparation

prior to the interviews and onsite visits conducted in the late mid of March 2014 and

April 2014. The information was collected directly with the representative respondents

from the respective hotels and resorts. Due to confidential reasons (e.g. occupancy rates,

average number of visitors over months, etc.), some hotels and resorts could not provide

the related information; however, all 13 questionnaires were recorded quite complete

(please refer in details in Appendix A). Since the data were collected from representatives

of the respective hotels and resorts, during the summarizing and analyzing phase, data

were cross-checked for correction and refined when necessary.

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3. Result Analysis

3.1. Basic information and facilities of hotels and resorts

Table 1 shows the basic information of 13 hotels and resorts in the Eastern coastal area

of Da Nang city. Overall, it can be seen from the table that larger total area group belongs

to resorts, while smaller group belongs to hotels. This is easily understood because

normally resorts have large green space and larger total build up area. In a closer look,

Hyatt Regency Da Nang Resort has the largest total plot area with up to 200,000 m2 while

the smallest total plot area belongs to Muong Thanh Hotel with about 1,900 m2.

However, with regard to total built up area, Crowne Plaza Da Nang Resort ranks top with

114,970 m2. Moreover, Hyatt Regency, Sandy Beach and Crowne Plaza have the largest

green area belonging to hotel with 73,935 m2; 44,632 m2 and 38,000 m2 respectively.

Table 1 – Basic information about hotels and resorts

1 Hyatt Regency Da Nang Resort 5 stars 200,000 40,482 73,935

2 Sandy Beach Resort 4 stars 170,000 30,796 44,632

3 Premier Village Da Nang Resort equivalent to 5 stars 156,135 No statistics No statistics

4 Vinpearl Luxury Da Nang Resort 5 stars 155,087 51,810 18,528

5 Olalani Resort and Condominiums equivalent to 4 stars 70,048 No statistics No statistics

6 Crowne Plaza Da Nang 5 stars 70,000 114,970 38,000

7 Fusion Maia Resort 5 stars 40,010 10,314 9,365.6

8 Intercontinental Resort 5 stars 38,000 No statistics No statistics

9 Pullman Da Nang Beach Resort 5 stars 36,000 52,614 32,021

10 Furama Resort 5 stars 28,000 8574 19,426

11 Son Tra Resort & Spa equivalent to 5 stars 18,501 No statistics No statistics

12 Holiday Beach Hotel equivalent to 4 stars 4,649 5759.8 1,200

13 Muong Thanh Hotel equivalent to 4 stars 1,901.7 1901.7 No statistics

Green area belonging

to hotel (m2)No. Name of hotels and resorts Category

Total plot

area (m2)

Total built up

area (m2)

14

Table 2 – Facilities of hotels and resorts

Considering the facilities of these hotels and resorts, 100% of hotels and resorts in the

Eastern coastal area have spa and swimming pool. For Crowne Plaza and Pullman Da

Nang and Hyatt Regency, there are waterslides in the swimming pools. Table 2 also shows

that 92% of hotels and resorts have steam room and sauna and 69% of them have cold

plunge pool and hot tub. The number of hotels and resorts with fitness centre is quite

high with 11/13 hotels and resorts and only 5/13 hotels and resorts have aerobics rooms.

In additions, nearly 77% of hotels and resorts offer facilities for kids.

3.2. Lodging and occupancy rate

Regarding number of guestrooms, table 3 below has shown that Crowne Plaza Resort has

the biggest total guestrooms with 538 guestrooms while Son Tra Resort & Spa has the

smallest number with only 48 guestrooms in total. Most of other resorts and hotels have

from around 100 to 500 rooms.

Fitness centre Aerobic room

Yes Yes Water slide Yes Yes Yes Yes Yes Yes

1 Hyatt Regency Da Nang Resort 1 1 1 1 1 1 1 1 1

2 Fusion Maia Resort 1 1 0 1 1 1 1 1 1

3 Son Tra Resort & Spa 1 1 0 1 1 1 0 0 0

4 Vinpearl Luxury Da Nang Resort 1 1 0 1 1 1 1 1 1

5 Muong Thanh Hotel 1 1 0 1 1 1 1 1 1

6 Sandy Beach Resort 1 1 0 1 0 0 1 0 1

7 Crowne Plaza Da Nang 1 1 1 1 1 1 1 0 1

8 Pullman Da Nang Beach Resort 1 1 1 1 1 1 1 1 1

9 Furama Resort 1 1 0 1 1 1 1 0 1

10 Intercontinental Resort 1 1 0 1 0 0 1 0 0

11 Holiday Beach Hotel 1 1 0 1 1 1 1 0 1

12 Olalani Resort and Condominiums 1 1 0 1 0 0 0 0 0

13 Premier Village Da Nang Resort 1 1 0 0 0 0 1 0 1

13 13 3 12 9 9 11 5 10

100 100 23 92 69 69 85 38 77

Number of hotels and resorts

%

Facilities for kidsNo Name of hotels and resorts

RESORT FACILITIES

Spa Swimming poolsSteam room

and sauna

Cold plunge

poolHot tub

Sport facilities with

toilets and shower

15

Table 3 – Total guestrooms in hotels and resorts

Due to confidential reason or not yet opening, some hotels and resorts could not provide

the statistics on average guestroom occupancy rate over months. However, with the data

collected from 6 hotels and resorts, the average occupancy rate in guestrooms over

months is quite high, ranging from 40% to 90%. The Figures 1 has shown the highest

season from May to August with the higher occupancy rates compared to other months.

Figure 1 – Average guestrooms occupancy rate over months

Hyatt Regency Da Nang Resort 200

Fusion Maia Resort 87

Son Tra Resort & Spa 48

Vinpearl Luxury Da Nang Resort 200

Muong Thanh Hotel 370

Sandy Beach Resort 118

Crowne Plaza Da Nang 535

Pullman Da Nang Beach Resort 186

Furama Resort 198

Intercontinenal Resort 197

Holiday Beach Hotel 118

Olalani Resort and Condominiums 197

Premier Village Da Nang Resort 448

Name of hotels and resortsNumber of

guestrooms

Jan Feb Mar Apr May Jun July Aug Sep Oct Nov Dec

Hyatt Regency Da Nang Resort 38 48 52 57 59 61 65 65 65 66 65 66

Vinpearl Luxury Da Nang Resort 50 50 50 50 50 50 50 50 50 50 50 50

Sandy Beach Resort 44 62 70 63 85 90 94 86 56 45 47 42

Crowne Plaza Da Nang 60 69 78 78 70 74 70 83 70 72 73 71

Furama Resort 65 69 70 62 53 79 89 80 61 53 51 57

Holiday Beach Hotel 40 40 40 40 40 40 40 40 40 40 40 40

0102030405060708090

100

Ro

om

occ

up

ancy

rat

e (

%)

Figure 1 - Average guestroom occupancy rate over months

16

The survey also reveals that among the 13 hotels and resorts, only Hyatt Regency Da

Nang, Muong Thanh and Olalani have residences4. According to Table 4, the average

occupancy rate of residences is not so high compared to that of guestrooms. Taking the

information provided by Hyatt Regency Da Nang, the rate often fluctuates around 30%

and the occupancy rate falls to the lowest in January with only 10%.

Table 4 – Number of residences in hotels and resorts

Name of hotels and resorts Number

of residences

Hyatt Regency Da Nang Resort 180

Muong Thanh Hotel 8

Olalani Resort and Condominiums 87

With regard to villas5, Premier Village Da Nang Resort6 ranks top with the highest

number: 112 villas in total. This can be well explained because Premier Village Da Nang

Resort was formerly known as The Sun Villas. This resort is invested by The Sun Group

and its former name had expressed the focus on offering luxurious villas. Another special

point to be noticed is that while the villas in Pullman Da Nang do not have private pools,

the other resorts offer private pool in every villa.

Moreover, the statistics from Hyatt Regency Da Nang and Vinpearl Luxury Da Nang in

Table 6 have shown that the occupancy rate of villas is better than the occupancy rate of

residences, with the range from 12% to 50% depending on different months.

4 In this report context, residence (in resorts) refers to a fully furnished apartment.

5 In this report context, villa (in resorts) refers to a luxurious rented holiday “home” with its own space. 6 Formerly known as “The Sun Villas”



Residence occupancy rate (%)Name of resort

17

Table 5 – Number of villas and private pools of hotels and resorts

Name of hotels and resorts Number of villas

Number of private pools

Hyatt Regency Da Nang Resort 27 27

Fusion Maia Resort 3 3

Son Tra Resort & Spa 24 24

Vinpearl Luxury Da Nang Resort 39 39

Pullman Da Nang Beach Resort 11 0

Intercontinental Resort 5 5

Olalani Resort and Condominiums 3 3

Premier Village Da Nang Resort 112 112

Table 6 – Occupancy rate of villas in resorts over months

3.3. Related issues to restaurant and cooking

The highest occupancy rate belongs to Sandy Beach Resort with a stable average rate of

90-100% over months. Vinpearl Luxury Da Nang also has high occupancy rate of 80%.

These two resorts have highest occupancy rate because they offer special weekend buffet

with special price for both resort guests and outsiders. Holiday Beach Hotel has the

lowest occupancy rate among the 4 hotels and resorts with available statistics. However,

the average rate of 40% is rather fine for a newly opened hotel like Holiday Beach Hotel.




Name of resortsVilla occupancy rate (%)

18

Figure 2 – Average occupancy rate of restaurant over months

Regarding the kitchens, as shown in Table 7, 11/13 hotels and resorts (equivalent to 85%)

have more than one kitchen. It is clear that the hotels and resorts with more than one

kitchen can accommodate more guests. Crown Plaza Da Nang can serve up to 900 guests

with its 6 different restaurants.

Table 7 - Correlation between number of kitchens and capacity of service

Number of kitchens Capacity (guests)

Holiday Beach Hotel 1 55


Muong Thanh Hotel 2 500

Sandy Beach Resort 2 300




Furama Resort 3 750



Crowne Plaza Da Nang 6 900


Premier Village Da Nang Resort 3 700




Intercontinenal Resort 44 53 48 62 53 54 57 63 53 49 46 50


0

20

40

60

80

100

120O

ccu

pan

cy r

ate

(%

) Figure 2 - Average occupancy rate of restaurant over months

19

For a better illustration, Figure 3 shows the correlation between number of kitchens and

capacity of service of the respective hotels and resorts.

Figure 3 - Correlation between number of kitchens and capacity of service

Similarly, the amount of kitchen waste in hotels and resorts with more than one kitchen in

most cases is often higher than the ones having only one kitchen. Table 8 has shown the

largest kitchen waste amount belongs to Furama, Crowne Plaza Da Nang and Hyatt

Regency Da Nang with 800 kg/day, 600 kg/day and 600 kg/day respectively. The

Premier Village Da Nang Resort has not been in operation; therefore, no statistics is

available.

Table 8 - Correlation between number of kitchens and kitchen waste amount

Name of hotels and resorts Number of kitchens Kitchen waste

(kg/d)

Holiday Beach Hotel 1 30


Muong Thanh Hotel 2 50

Sandy Beach Resort 2 120




Furama Resort 3 800



Crowne Plaza Da Nang 6 600


012345678

0100200300400500600700800900

1000

Figure 3 - Correlation between number of kitchens and capacity of service

Capacity(guests)

20

The below Figure 4 also illustrates the correlation between number of kitchens and waste

amount for better understanding.

Figure 4 - Correlation between number of kitchens and kitchen waste amount

With regard to kitchen waste, up to 11/13 hotels and resorts have contract with Da Nang

Urban Environment Company (URENCO) for collecting. Only Crowne Plaza Da Nang

and Pullman Da Nang give kitchen waste to local people or outsiders for breeding cattle

and poultry.

Table 9 – How kitchen waste is dealt

Name of hotels and resorts How kitchen waste is dealt

Hyatt Regency Da Nang Resort Contract with URENCO for collecting

Fusion Maia Resort Contract with URENCO for collecting

Son Tra Resort & Spa Contract with URENCO for collecting

Vinpearl Luxury Da Nang Resort Contract with URENCO for collecting

0

1

2

3

4

5

6

7

8

0100200300400500600700800900

Figure 4 - Correlation between number of kitchens and kitchen waste amount

Kitchen waste

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Muong Thanh Hotel Contract with URENCO for collecting

Sandy Beach Resort Contract with URENCO for collecting

Crowne Plaza Da Nang Outsiders collect and reuse for breeding

Pullman Da Nang Beach Resort Kitchen waste is given to local people for breeding cattle and poultry

Furama Resort Contract with URENCO for collecting

Intercontinental Resort Contract with URENCO for collecting

Holiday Beach Hotel Contract with URENCO for collecting

Olalani Resort and Condominiums Contract with URENCO for collecting

Premier Village Da Nang Resort Contract with URENCO for collecting

Regarding energy used for cooking, only Fusion Maia Resort and Holiday Beach Hotel

use both gas and electricity for cooking; Premier Village Da Nang Resort only cook with

electricity and the rest of other hotels and resorts cook by gas only.

For the hotels and resorts cooking by gas, the highest average gas consumption per

month is 20,000 kg (Hyatt Regency Da Nang Resort) and the lowest gas consumption

goes to Son Tra Resort & Spa and Holiday Beach Hotel with about 200 kg gas per month.

Table 10 illustrates in more details about energy used for cooking in hotels and resorts.

Table 10 – Energy used for cooking in hotels and resorts

Name of hotels and resorts

Cooking with

Gas Electricity

Yes Average consumption per month (kg)

Yes

Hyatt Regency Da Nang Resort 1 20,000 0

Fusion Maia Resort 1 2000 1

Son Tra Resort & Spa 1 200 0

Vinpearl Luxury Da Nang Resort 1 4000 0

Muong Thanh Hotel 1 1530 0

Sandy Beach Resort 1 1031 0

22

Crowne Plaza Da Nang 1 1300 0

Pullman Da Nang Beach Resort 1 2300 0

Furama Resort 1 4000 0

Intercontinental Resort 1 6167 0

Holiday Beach Hotel 1 200 1

Olalani Resort and Condominiums 1 No statistics 0

Premier Village Da Nang Resort 0 Not yet in operation 1

3.4. Shops in hotels and resorts

As shown in Table 11, 77% of hotels and resorts have shops and the majority of shops

are souvenir shops. In additions, there are also food, clothes and retail shops. Son Tra

Resort & Spa; Holiday Beach Hotel and Olalani Resort have no shop.

Table 11 – Kind of shops in hotels and resorts

Name of hotel/resort Category SHOPS (Kind of shops)

Hyatt Regency Da Nang Resort 5 stars Clothes shop, silk shop, toys and souvenir shop

Fusion Maia Resort 5 stars Clothes and souvenir shop

Vinpearl Luxury Da Nang Resort 5 stars Slippers and souvenir shop, clothes shop, marble shop

Muong Thanh Hotel equivalent to 4 stars Marble and jewelry shop

Sandy Beach Resort 4 stars Marble and jewelry shop and souvenir shop

Crowne Plaza Da Nang 5 stars Food shop, fashion clothes shop, art wood shop, marble and souvenir shop

Pullman Da Nang Beach Resort 5 stars Gift shop

Furama Resort 5 stars Jewelry shop, souvenir shop

Intercontinental Resort equivalent to 5 stars Retail shop

Premier Village Da Nang Resort equivalent to 5 stars Retail shop

The photos below illustrate a variety of shops in the hotels and resorts.

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3.5. Event space of hotels and resorts

Figure 5 – Resort ballroom and maximum guests to be accommodated

60 120 150

250 320

500 500 500 500 600

750

900

Figure 5 - Resort ballroom and maximum guests can be accommodated

Maximum guests can be accommodated

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Figure 5 illustrates the ballrooms in the 12 hotels and their maximum capacity (only

Premier Village Da Nang Resort does not have ballroom). Crowne Plaza Da Nang Resort

ranks top with up to 900 guests to be accommodated. Son Tra Resort & Spa has the

lowest capacity with only maximum 60 guests to be served.

Figure 6 - Resort function room and maximum guests to be accommodated

With regard to function rooms, Furama Resort leads with the total maximum capacity of

750 guests and Premier Village Da Nang Resort only accommodates up to 30 guests in

total. For the rests of the hotels and resorts, the capacity of function room ranges from

around 100 guests to 600 guests in total.

Again, due to no statistics available or confidential reason, only the following 4 hotels and

resorts provided the data on the average number of visitors per month. Table 12 and

Figure 7 have illustrated better the average number of visitors to event space over

months. Overall, except Holiday Beach Hotel has just newly opened, Hyatt Regency Da

Nang Resort, Vinpearl Luxury Da Nang Resort and Sandy Beach Resort welcome quite a

high number of visitors over months, from around 300 up to nearly 2000 guests

depending on different months.

30 60 120 150 150 152 182

320 400

500 500 600

750

Figure 6 - Resort function room and maximum guests can be accommodated

Maximum guests can be accommodated

26

Table 12 – Average number of visitors to event space over months

Figure 7 - Average visitors per month to event space

3.6. Guest service and water consumption

It can be seen from Table 13 that 100% of the hotels and resorts have dry cleaning and

laundry services as they are high class hotels and resorts. Laundry service is one of the

compulsory requirements for classification of high ranking hotels and resorts according to

TCVN 4391:20097 suggested by Viet Nam Administration of Tourism (VNAT).

7 TCVN 4391:2009 Hotel Classification, 2nd edition in 2009, suggested by Viet Nam Administration of Tourism (VNAT) and issued by Ministry of Science and Technology






Average number of visitors per month (persons)Name of hotels & resorts

0

500

1000

1500

2000

2500

3000

3500

4000


Pe

rso

ns

Figure 7 - Average visitors per month to event space

Hyatt Regency Da Nang Resort

Vinpearl Luxury Da Nang Resort

Sandy Beach Resort

Holiday Beach Hotel

27

Table 13 – Guest service and other facilities with water consumption

Name of hotel/resort Category

GUEST SERVICE AND FACILITIES

Dry cleaning and laundry services

Yes

Hyatt Regency Da Nang Resort 5 stars 1

Fusion Maia Resort 5 stars 1

Son Tra Resort & Spa equivalent to 5 stars 1

Vinpearl Luxury Da Nang Resort 5 stars 1

Muong Thanh Hotel equivalent to 4 stars 1

Sandy Beach Resort 4 stars 1

Crowne Plaza Da Nang 5 stars 1

Pullman Da Nang Beach Resort 5 stars 1

Furama Resort 5 stars 1

Intercontinental Resort equivalent to 5 stars 1

Holiday Beach Hotel equivalent to 4 stars 1

Olalani Resort and Condominiums

equivalent to 5 stars 1

Premier Village Da Nang Resort equivalent to 5 stars 1

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With regard to water consumption, Crowne Plaza Da Nang Resort, Intercontinental

Resort and Pullman Da Nang Beach Resort have the highest average water consumption

per guest per day8 with 1,300 litres per day while Holiday Beach Hotel and Muong Thanh

Hotel have the lowest water consumption with 90 litres per day and 77 litres per day

respectively as shown in Table 14. The explanation for the large difference in water

consumption between resorts and hotels is because resorts use much more water for

facilities and larger green space.

Table 14 – Average water consumption per guest per day9

Name of hotels and resorts

Average water consumption

per guest per day (l/d)

Crowne Plaza Da Nang Resort 1300

Intercontinental Resort 1300

Pullman Da Nang Beach Resort 1300

Vinpearl Luxury Da Nang 1000

Sandy Beach Resort 660

Furama Resort 400

Fusion Maia Resort 300

Son Tra Resort & Spa 120

Holiday Beach Hotel 90

Muong Thanh Hotel 77

3.7. Wastewater discharge

Table 15 and Figure 8 illustrate about wastewater discharge in the 13 hotels and resorts.

In general, no hotels discharge wastewater directly into sewer system. There are 2 resorts

or equivalent to 15% of hotels and resorts discharge waste water into septic tank without

overflow to sewer system, 4 hotels and resorts or equivalent to 31% hotels and resorts

8 After double-checking with hotels and resorts, there are no exact figures of water consumption separately for kitchen, laundry or room usage. The average water consumption per guest per day is calculated basing on total water consumption and numbers of guests.

9 Table 14 only shows the average water consumption per guest per day of 10 hotels and resorts. Hyatt Regency Resort and Olalani Resort do not have statistics and Premier Village Da Nang Resort has not yet been in operation.

29

discharge waste water into septic tank with overflow to sewer system and up to 77% of

them discharge waste water into their own wastewater treatment system or decentralized

wastewater treatment plant. Some resorts even combine 2 ways of discharge wastewater.

More specifically, Sandy Beach Resort discharges wastewater into both septic tank

without overflow and into septic tank with overflow to sewer system. With 40 septic

tanks, Sandy Beach Resort empties its septic tanks once per month. Hyatt Regency Da

Nang Resort discharges wastewater into both septic tank without overflow (1 big septic

tank and it is emptied once per year) and into decentralized wastewater treatment plant.

Another case is Fusion Maia Resort with wastewater is discharged into both septic tank

with overflow to sewer system and into decentralized wastewater treatment plant.

Table 15 - Where wastewater is discharged

Name of hotels and resorts Septic tank

without overflow

Septic tank with overflow

to sewer system

Decentralized wastewater treatment

plant

Hyatt Regency Da Nang Resort 1 0 1

Fusion Maia Resort 0 1 1

Son Tra Resort & Spa 0 0 1

Vinpearl Luxury Da Nang Resort 0 0 1

Muong Thanh Hotel 0 0 1

Sandy Beach Resort 1 1 0

Crowne Plaza Da Nang 0 0 1

Pullman Da Nang Beach Resort 0 1 0

Furama Resort 0 0 1

Intercontinental Resort 0 0 1

Holiday Beach Hotel 0 1 0

Olalani Resort and Condominiums 0 0 1

Premier Village Da Nang Resort 0 0 1

Number of hotels & resorts 2 4 10

% 15 31 77

30

Figure 8 - Where wastewater is discharged

The following pictures taken during the site visits have reflected clearer the current

situation of wastewater discharge in big hotels and resorts.

3.7.1 Intercontinental Resort: is constructing the wastewater treatment plant with the

capacity of 400m3/day. The wastewater after treatment will meet standard A of TCVN

5945:201010.

Storage of wastewater after treatment for watering green space

Chemical storage house

10 TCVN 5945:2010 Industrial Wastewater – Discharge Standards, issued by Ministry of Science and Technology in 2010

15

31

77

2 4 10

0

10

20

30

40

50

60

70

80

90

Septic tankwithout overflow

Septic tank with overflow

to sewer system

Decentralizedwastewater

treatment plant

Figure 8 - Where wastewater is discharged

%

Number of resorts

31

Newly constructed wastewater treatment system

Newly constructed wastewater treatment system

Collecting chamber before flowing into new wastewater treatment system

3.7.2 Son Tra Resort & Spa: Wastewater treatment system with the current capacity of

70m3/ day. In the near future, it is expanded the treatment capacity up to 200m3/day.

Wastewater treatment system Wastewater treatment area

32

Treated wastewater used for watering trees

3.7.3 Sandy Beach Resort: Wastewater from the septic tanks is collected to collecting

chamber, treated and discharge to the environment.

Centrally wastewater collecting chamber Tank of fat separation from kitchen waste

33

3.7.4 Hyatt Regency: The bad odor was actually emitted from the city’s sewer system;

and Hyatt Regency Resort has built decentralized wastewater treatment plant to mitigate

bad odor emission and pump to the pipe outflow to the sea. The capacity of the

decentralized treatment plant is 400 m3/day.

Wastewater treatment system is underground.

Hyatt Resort wastewater treatment system lies inside the city sewer line.

Bad odor treatment system is inside the city sewer line.

Wastewater after bad odor treatment is pumped outside.

34

3.7.5 Crowne Plaza: The wastewater treatment system has a capacity of 900m3/day.

Cover of wastewater treatment tank Filter tank of wastewater after treatment

3.7.6 Furama Resort: The system of wastewater treatment lies under the hotel ground

with the capacity of 300m3/day.

Control board of treatment system Sludge thickener

35

Sludge thickener Chemical storage area

Wastewater tank lies behind the wall on the right side (close system so that it cannot be observed.)

36

3.7.7 Fusion Maia Resort: The capacity of the wastewater treatment is 100m3/day and

the current wastewater discharge is 70m3/day.

The coverage of wastewater treatment area Way leads to wastewater treatment area

3.7.8 Holiday Beach Hotel: The wastewater treatment system area is from the parking

lot to the hotel kitchen. The capacity of the system is 75m3/day while the current

wastewater discharge is 40-50m3/day.

Parking lot Sewerage cover

37

3.7.9 Muong Thanh Hotel: The capacity of wastewater treatment system is 160m3/day

and it was designed and constructed by Green World Company. The system was installed

underground beside the hotel basement. According to site visit to the hotel in April 2014,

the treated wastewater outflow is not clean and has bad odor.

Air blower Leaked pipes

3.7.10 Olalani Resort: The capacity of the wastewater treatment system is 400m3/day.

The system lies next to tennis court of the hotel and is built underground.

Collecting chamber Overview of wastewater treatment area

38

Covers of treatment tanks Input valve to wastewater treatment system

3.7.11 Premier Village Da Nang Resort: There is a preliminary treatment tank at each

villa and the wastewater after treatment will be pumped back into central collecting

chamber. After that, the treated wastewater will be used for watering trees.

Workers are maintaining the pump Central collecting chamber

3.7.12 Vinpearl Luxury Resort: The capacity of the treatment system is 300m3/day.

Control room of treatment system Overview of wastewater treatment system

39

Cover of wastewater treatment system

3.7.13 Pullman Resort: The pump station has the aeration capacity of 200m3. It is not

allowed to take photos at Pullman Da Nang Beach Resort during the site visits in April

201411.

3.8. Warm water generation

Figure 9 has illustrated number and percentage of hotels and resorts using different kinds

of energy for generating warm water for rooms and facilities. As can be seen from the

Figure 9, most hotels and resorts use electricity for warm water generating with around

69%, some hotels and resorts use diesel with around 23% and 15% of them generate

warm water by gas. A couple of hotels and resorts use different types of energy to

generate warm water, like Hyatt Regency use both gas and electricity to heat water;

Holiday Beach use gas, electricity and even solar energy to generate warm water. It is so

interesting that a new hotel like Holiday Beach has applied solar energy for generating

warm water. This can be considered as an energy efficient and sustainable method for

sunny city like Da Nang and can help the hotel save the cost for heating water.

11 After many attempts from April 17 – 24, 2014 (sending official letter, phone calls, direct meetings…) to ask for permission to take photos of wastewater treatment area for research purpose, it is still not allowed to take photos and Pullman staffs said the general manager of the resort was on business trip and will only come back after May 10, 2104. Since it is too long to wait for a response and the report deadline is approached, Central of Viet Nam Technologies JSC decided to summarize the report according to collected information.

40

Figure 9 - Energy used for generating warm water for rooms and facilities

Figure 10 - How warm water for rooms and facilities is generated

As can be seen from Figure 10, 77% of hotels and resorts have centralized warm water

generating system and 31% of them generate warm water in each room. In additions,

Fusion Maia Resort have both centralized water heating system and warm water generated

in each room that leads to the percentages like above.

By gas By electricity By diesel By solar energy

% 15 69 23 8

Number of hotels & resorts 2 9 3 1

0

10

20

30

40

50

60

70

80

Figure 9 - Energy used for generating warm water for rooms and facilities

77

31

0 20 40 60 80 100

Centralized

In each room

Figure 10 - How warm water for rooms and facilities is generated (%)

Centralized

In each room

41

3.9. Water source for irrigating green area in hotels and resorts

With regard to water source for irrigating green space in hotels and resorts, it can be

observed from Table 16 that most hotels and resorts use water from underground drilled

well. Some other hotels and resorts often use tap water, stream water or even rain water

for watering green area. One important to be noted that there are also some resorts treat

wastewater and reuse treated water from the resort’s wastewater treatment plant for green

area.

Table 16 – Water source for irrigating green area in hotels and resorts

Hyatt Regency Da Nang Resort From well

Fusion Maia ResortTreated water from the resort's wastewater treatment system

and underground well water

Son Tra Resort & Spa Tap water

Vinpearl Luxury Da Nang Resort Treated water from the resort's wastewater treatment system

Muong Thanh Hotel Tap water

Sandy Beach Resort Underground drilling water

Crowne Plaza Da Nang Underground drilling water

Pullman Da Nang Beach Resort Rain water

Furama Resort Underground water

Intercontinental Resort Stream water

Holiday Beach Hotel Drilled well water

Olalani Resort and Condominiums Treated water from the resort's wastewater treatment system

Premier Village Da Nang Resort Tap water

Water source for

irrigating green areaName of hotels & resorts

42

III. CONCLUSION

In sum, the survey has revealed some major points focusing on water consumption,

kitchen waste, wastewater discharge, energy used as well as wastewater recycle and reuse

for further consideration as follows:

The largest kitchen waste amount per day ranges from around 50 kg up to 800 kg.

Currently, up to 11/13 hotels and resorts have contract with Da Nang Urban

Environment Company (URENCO) for collecting these waste to the landfill. In the near

future, with rather large amount of kitchen waste, it would be good if there is further

investigation on how kitchen waste can be reused for planting trees and flowers in the

hotel and resort area.

100% of the hotels and resorts have dry cleaning and laundry services. With regard to

average water consumption per day, the hotels and resorts use from 77 litres per day

(hotels) to 1,300 litres per day (resorts). The explanation for the large difference in water

consumption between resorts and hotels is because resorts use much more water for

facilities and larger green space.

No hotels discharge wastewater directly into sewer system. 15% of hotels and resorts

discharge waste water into septic tank without overflow to sewer system, 31% hotels and

resorts discharge waste water into septic tank with overflow to sewer system and 77% of

them discharge waste water into their own decentralized wastewater treatment plant.

Some resorts even combine 2 ways of discharge wastewater.

69% of hotels and resorts use electricity for warm water generating, 23% hotels and

resorts use diesel and 15% generates warm water by gas. It is so interesting that a new

hotel like Holiday Beach has applied solar energy for generating warm water. This can be

considered as an energy efficient and sustainable method for sunny city like Da Nang and

can help the hotel save the cost for heating water.

43

With regard to water source for irrigating green space in hotels and resorts, it is noted

that there are also some resorts use treated water from the resort’s waste water treatment

plant for watering green area. This should be investigated further in order to replicate

using self-treated water from wastewater in other hotels and resorts for watering as it is

part of nexus approach that the project aims at.

IV. APPENDIX

Appendix A - Collected Questionnaires of 13 Hotels and Resorts (see attached)

1. Crowne Plaza Da Nang

Da Nang, date: 20/3/2014 Name of contact person: Phan Thi Thanh Kieu Secretary 0972819318 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): CROWNE PLAZA DA NANG Tên khách sạn: CATEGORY: 5 stars Loại: ADRESS: Vo Nguyen Giap St, Ngu Hanh Son Dist, Da Nang City Địa chỉ Owner: Silver Shores Investment and Development Company Chủ đầu tư Total plot area (which belongs to the hotel) 70000 m2 Tổng diện tích thuộc khách sạn Total build up area in m2: 114970 m2 Tổng diện tích xây dựng Green area belonging to hotel (m2): 38000 m2 Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):…… 1 water slide 18m Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi

Cold plunge pool: Yes No

44

Hồ bơi lạnh

Hot tub: Yes No Bồn tắm nóng

Sport facilities with toilets and shower Thiết bị tập thể dục thể thao với buồng vệ sinh và vòi tắm sen

Fitness centre: Yes No Trung tậm thể dục

Aerobic room: Yes No Phòng tập aerobic

Facilities for Kids: Yes No Thiết bị dành cho trẻ em

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…535 rooms……… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: Tỷ lệ lấp đầy

Jan (1): 60%

Feb (2): 69%

Mar (3): 78%

Apr (4): 78%

May (5): 70%

Jun (6): 74%

Jul (7): 70%

Aug (8): 83%

Sep (9): 70%

Oct (10): 72%

Nov (11): 73%

Dec (12): 71%

Number of residences: no Số lượng căn hộ Occupancy rate: Tỷ lệ lấp đầy

Jan: … N/A

Feb: … N/A

Mar: … N/A

Apr: … N/A

May: … N/A

Jun: … N/A

Jul: N/A

Aug: … N/A

Sep: N/A

Oct: N/A

Nov: N/A

Dec: N/A

Number of villas: no Số lượng biệt thự Occupancy rate: Tỷ lệ lấp đầy

Jan: … N/A

Feb: … N/A

Mar: … N/A

Apr: … N/A

May: … N/A

Jun: … N/A

45

Jul: N/A

Aug: … N/A

Sep: N/A

Oct: N/A

Nov: N/A

Dec: N/A

Number of private pools: no Số lượng hồ bơi riêng

RESTAURANTS: Yes No Nhà hàng

How much restaurants do you have:……… 6…….. Số lượng nhà hàng hiện có

Restaurants for visitors from outside the hotel: Yes No Nhà hàng cho du khách ngoài khách sạn

Occupancy rate: Tỷ lệ lấp đầy

Jan: no statistics

Feb: no statistics

Mar: no statistics

Apr: no statistics

May: no statistics

Jun: no statistics

Jul: no statistics

Aug: no statistics

Sep: no statistics

Oct: no statistics

Nov: no statistics

Dec: no statistics

Is there more than one kitchen: Yes No Nhiều hơn 1 nhà bếp If yes, how many kitchens do you have:……6……. Nếu có, có tổng cộng bao nhiêu nhà bếp

what is the capacity: …900……… guests công suất phục vụ khách

how much kitchen waste do you have per day: …600 kg Bao nhiêu chất thải từ nhà bếp mỗi ngày

what do you do with the kitchen waste? Outsiders collect and reuse for breeding Khách sạn các anh/chị làm gì với chất thải nhà bếp?

are you cooking with gas or electricity Nấu ăn bằng gas hay bằng điện

if you cook with gas: what is the average consumption per month: 1300kg nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:

46

SHOPS: Yes No CỬA HÀNG

If yes, which kind of shops: Food, clothes and souvenir shop Nếu có. loại cửa hang nào:

EVENT SPACE KHÔNG GIAN SỰ KIỆN

Ballrooms: Yes No Phòng tiệc, hội nghị

If yes, how many guests can be accommodated: ………900………… Nếu có: phục vụ tối đa nhiêu khách

Function (Meeting) rooms: Yes No

Phòng họp chức năng

If yes, how many guests can be accommodated:……150…………… Nếu có: phục vụ tối đa bao nhiêu người

Average number of visitors per month over the year: chưa hoạt động không có số liệu thống kê

Lương khách trung bình qua từng tháng trong năm

Jan: no statistics

Feb: no statistics

Mar: no statistics

Apr: no statistics

May: no statistics

Jun: no statistics

Jul: no statistics

Aug: no statistics

Sep: no statistics

Oct: no statistics

Nov: no statistics

Dec: no statistics

47

GUEST SERVICE AND FACILITIES: DỊCH VỤ KHÁCH HÀNG VÀ CÁC TIỆN NGHI

Dry cleaning and laundry services: Yes No Dịch vụ giặt ủi (giặt bằng nước) và giặt khô

Other facilities with water consumption: no Các tiện nghi khác với lượng nước tiêu thụ

How do you generate warm water for the rooms and facilities? By gas or electricity ? Centralized or in each room ?

KS anh/chị tạo ra nước ấm cho các phòng và các tiện nghi bằng: bằng gas hay bằng điện , tập trung hay ở mỗi phòng?

Where is your wastewater discharged?

Nước thải được thải ra ở đâu?

Septic tank without overflow How often is it emptied? Bể tự hoại mà không có ống thoát ra ngoài / Bể tự hoại được hút định kỳ bao nhiêu lần?

Septic tank with overflow to sewer system Bể tự hoại với ống dẫn ra hệ thống cống thoát

Directly into sewer system Trực tiếp vào hệ thống thoát nước

Decentralized wastewater treatment plant Nhà máy xử lý nước thải phi tập trung

If you have septic tanks: how many? no

Nếu KS anh/chị có bể tự hoại: có bao nhiêu tổng cộng? ...............

Average water consumption per guest per day: 1300 l Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: Underground drilling water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

48

2. Furama Resort

Da Nang, date:19/03/2014 Name of contact person: Do Thị Thuy Nhu Secretary 0511 384 7333 Questionnaire hotels and resorts in Da Nang NAME HOTEL (RESORT): FURAMA RESORT Tên khách sạn: CATEGORY: 5 stars Loại: ADRESS: Vo Nguyen Giap St., Ngu Hanh Son Dist, Da Nang City Địa chỉ Owner: Bac My An Resort Joint Stock Company Chủ đầu tư Total plot area (which belongs to the hotel): 28000m2 Tổng diện tích thuộc khách sạn Total build up area in m2: 8574m2 Tổng diện tích xây dựng Green area belonging to hotel (m2):19426m2 Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide): NO Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi

Cold plunge pool: Yes No Hồ bơi lạnh






49

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…198 rooms…… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: Tỷ lệ lấp đầy

Jan (1): 65%

Feb (2): 69%

Mar (3): 70%

Apr (4): 62%

May (5): 53%

Jun (6): 79%

Jul (7): 89%

Aug (8): 80%

Sep (9): 61%

Oct (10): 53%

Nov (11): 51%

Dec (12): 57%

Number of residences:………0……………………. Số lượng căn hộ Occupancy rate: Tỷ lệ lấp đầy

Jan: …0……

Feb: …0……

Mar: …0……

Apr: …0……

May: …0……

Jun: …0……

Jul: …0……

Aug: …0……

Sep: …0……

Oct: …0……

Nov: …0……

Dec: …0……

Number of villas:…………0 ………………………… Số lượng biệt thự Occupancy rate: Tỷ lệ lấp đầy

Jan (1): 0

Feb (2): 0

Mar (3): 0

Apr (4): 0

May (5): 0

Jun (6): 0

Jul (7): 0

Aug (8): 0

Sep (9): 0

Oct (10): 0

Nov (11): 0

Dec (12): 0

Number of private pools:………0………………….. Số lượng hồ bơi riêng


How much restaurants do you have:……5……….. Số lượng nhà hàng hiện có

50


Occupancy rate: bảo mật không cung cấp Tỷ lệ lấp đầy

Jan: no statistics

Feb: no statistics

Mar: no statistics

Apr: no statistics

May: no statistics

Jun: no statistics

Jul: no statistics

Aug: no statistics

Sep: no statistics

Oct: no statistics

Nov: no statistics

Dec: no statistics


what is the capacity: ……750……… guests công suất phục vụ khách

how much kitchen waste do you have per day: ……800……… kg Bao nhiêu chất thải từ nhà bếp mỗi ngày kg

what do you do with the kitchen waste? Contract with URENCO for collecting Khách sạn các anh/chị làm gì với chất thải nhà bếp?


if you cook with gas: what is the average consumption per month: ……4000…kg nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:


If yes, which kind of shops:…… Gift Shop …………... Nếu có. loại cửa hang nào:



If yes, how many guests can be accommodated:……750…………… Nếu có: phục vụ tối đa nhiêu khách



If yes, how many guests can be accommodated:………750………… Nếu có: phục vụ tối đa bao nhiêu người

Average number of visitors per month over the year: Confidential, cannot provide

51



Other facilities with water consumption:… 0 …. Các tiện nghi khác với lượng nước tiêu thụ

How do you generate warm water for the rooms and facilities?

By gas or electricity ? By Diezed Centralized or in each room ?








If you have septic tanks: how many? ………0


Average water consumption per guest per day: 400litres/ day Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: rain water, underground water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

52

3. Fusion Maia Resort

Da Nang, date:19/03/2014 Name of contact person: Ly Quoc Phong , Technician Quach Van Truong , Manager Mobile: 0974436381 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): FUSION MAIA Tên khách sạn: CATEGORY: 5 stars Loại: ADRESS: Truong Sa St., Khue My ward, Ngu Hanh Son district, Da Nang Địa chỉ Owner: 559 Investment Joint Stock Company Chủ đầu tư Total plot area (which belongs to the hotel): 40,010 m2 Tổng diện tích thuộc khách sạn Total build up area in m2: 10,314 m2 Tổng diện tích xây dựng Green area belonging to hotel (m2): 9365.6m2 Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide): không có……………………………... Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







53

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…87 rooms…… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: confidential, cannot provide Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec


Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec

Number of villas:…………3………………………… Số lượng biệt thự Occupancy rate: confidential, cannot provide Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec



54



Occupancy rate: confidential, cannot provide Tỷ lệ lấp đầy


what is the capacity: 350 guests công suất phục vụ khách

how much kitchen waste do you have per day: ……200……… kg Bao nhiêu chất thải từ nhà bếp mỗi ngày

what do you do with the kitchen waste? Cty Môi trường đô thị thu gom Khách sạn các anh/chị làm gì với chất thải nhà bếp?


if you cook with gas: what is the average consumption per month: ……2000 kg… nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:


If yes, which kind of shops:…… souvenir shop …………... Nếu có. loại cửa hang nào:







Average number of visitors per month over the year: no statistics


55












If you have septic tanks: how many? ………25……


Average water consumption per guest per day: 300m3/ day Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: Treated water from the resort's wastewater treatment system and underground well water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

56

4. Holiday Beach Hotel

Da Nang, date:19/03/2014 Name of contact person:Phạm Duy Tuyen HR Manager, Mobile: 0905 929 456 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): HOLIDAY BEACH Tên khách sạn: CATEGORY: equivalent to 4 stars Loại: ADRESS: Lo 01 D1.2 Vo Nguyen Giap St., My An, Ngu Hanh Son district, Da Nang Địa chỉ Owner: Nguyen Anh Trien Chủ đầu tư Total plot area (which belongs to the hotel) 4649 m2 Tổng diện tích thuộc khách sạn Total build up area in m2: 5759,8m2 Tổng diện tích xây dựng Green area belonging to hotel (m2): 1200m2 Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: không TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):water slide Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







NUMBER OF BEDS Số giường

57

Number of guestrooms (incl. bed rooms, suites):…118 rooms…… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: Tỷ lệ lấp đầy

Jan (1): 30 – 40%

Feb (2): 30 – 40%

Mar (3): 30 – 40%

Apr (4): 30 – 40%

May (5): 30 – 40%

Jun (6): 30 – 40%

Jul (7): 30 – 40%

Aug (8): 30 – 40%

Sep (9): 30 – 40%

Oct (10): 30 – 40%

Nov (11): 30 – 40%

Dec (12): 30 – 40%


Jan: không có……

Feb: không có

Mar: không có

Apr: không có

May: không có

Jun: không có

Jul: không có

Aug: không có

Sep: không có

Oct: không có

Nov: không có

Dec: không có

Number of villas:…………0………………………… Số lượng biệt thự Occupancy rate: Tỷ lệ lấp đầy

Jan: không có……

Feb: không có

Mar: không có

Apr: không có

May: không có

Jun: không có

Jul: không có

Aug: không có

Sep: không có

Oct: không có

Nov: không có

Dec: không có





58


Jan: …30 – 40%

Feb: …30 – 40%

Mar: …30 – 40%

Apr: … 30 – 40%

May: …30 – 40%

Jun: … 30 – 40%

Jul: … 30 – 40%

Aug: …30 – 40%

Sep: …30 – 40%

Oct: … 30 – 40%

Nov: …30 – 40%

Dec: …30 – 40%


what is the capacity: 55……… guests công suất phục vụ khách






If yes, which kind of shops:…… no …………... Nếu có. loại cửa hang nào:







Average number of visitors per month over the year: confidential, cannot provide


59




How do you generate warm water for the rooms and facilities? By gas or electricity

solar energy Centralized or in each room ?










Average water consumption per guest per day: 90 litres/guest/day Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: Drilled well water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

60

5. Hyatt Regency Danang Resort

Da Nang, date:19/03/2014 Name of contact person: Ho Thị Huong HR Manager, Mobile: 0909292439 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): HYATT REGENCY DA NANG RESORT Tên khách sạn: CATEGORY: 5 stars Loại: ADRESS: Hoa Hai ward, Ngu Hanh Son district, Da Nang Địa chỉ Owner: Indochina Land Chủ đầu tư Total plot area (which belongs to the hotel): 200000 m2 Tổng diện tích thuộc khách sạn Total build up area in m2: 40482m2 Tổng diện tích xây dựng Green area belonging to hotel (m2): 73935m2 Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):water slide,……………………... Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…200

61

Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: Tỷ lệ lấp đầy

Jan (1): 38 %

Feb (2): 48 %

Mar (3): 52 %

Apr (4): 57 %

May (5): 59 %

Jun (6): 61 %

Jul (7): 65 %

Aug (8): 65 %

Sep (9): 65 %

Oct (10): 66 %

Nov (11): 65 %

Dec (12): 66 %


Jan: 10 %

Feb: 21 %

Mar: 28 %

Apr: 31 %

May: 30 %

Jun: 32 %

Jul: 33 %

Aug: 35 %

Sep: 35 %

Oct: 34 %

Nov: 32 %

Dec: 32 %

Number of villas:…………27………………………… Số lượng biệt thự Occupancy rate: Tỷ lệ lấp đầy

Jan: 12 %

Feb: 15 %

Mar: 17 %

Apr: 19 %

May: 19 %

Jun: 21 %

Jul: 28 %

Aug: 62 %

Sep: 54 %

Oct: 30 %

Nov: 27 %

Dec: 28 %





Occupancy rate: no statistics Tỷ lệ lấp đầy

62


what is the capacity: ….500.. guests công suất phục vụ khách




if you cook with gas: what is the average consumption per month: ……20000 KG… nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:


If yes, which kind of shops:…… Souvenir Shop …………... Nếu có. loại cửa hang nào:



If yes, how many guests can be accommodated:…300-500…………… Nếu có: phục vụ tối đa nhiêu khách



If yes, how many guests can be accommodated:… 152………… Nếu có: phục vụ tối đa bao nhiêu người

Average number of visitors per month over the year: bảo mật không cung cấp


Jan: …347……

Feb: …305……

Mar: 1091……

Apr: …478……

May: …713……

Jun: …319……

Jul: …1311

Aug: ..720

Sep: …358…

Oct: …178……

Nov: …623……

Dec: …541……

63




How do you generate warm water for the rooms and facilities? By gas or electricity ? Centralized or in each room ? By gas for hotel rooms, by electricity for residences




Septic tank without overflow How often is it emptied? One per year Bể tự hoại mà không có ống thoát ra ngoài / Bể tự hoại được hút định kỳ bao nhiêu lần?






Average water consumption per guest per day: no statistics Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: from well Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

64

6. Intercontinental Danang Resort

Da Nang, date:19/03/2014 Name of contact person:Truong Thi Hiep Risk Manager, Mobile: 0905290965 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): INTERCONTINENTAL DA NANG RESORT Tên khách sạn: CATEGORY: equivalent to 5 stars Loại: ADRESS: Bai Bac, Son Tra Peninsular, Da Nang Địa chỉ Owner: The Sun Joint Stock Company Chủ đầu tư Total plot area (which belongs to the hotel): 38000m2 Tổng diện tích thuộc khách sạn Total build up area in m2: No statistics Tổng diện tích xây dựng Green area belonging to hotel (m2): No statistics Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide): no……………………………... Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







65

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…197…… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: Confidential, cannot provide Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec


Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec

Number of villas:…………5………………………… Số lượng biệt thự Occupancy rate: Confidential, cannot provide Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec


66





Jan: …44 %……

Feb: …62 %……

Mar: …53 %……

Apr: …54 %……

May: …53 %……

Jun: …57 %……

Jul: … 63 %……

Aug: …53 %……

Sep: …48 %……

Oct: …49 %…

Nov: …46 %……

Dec: …50 %……


what is the capacity: 350……… guests công suất phục vụ khách


what do you do with the kitchen waste? Cty Môi trường đô thị thu gom Khách sạn các anh/chị làm gì với chất thải nhà bếp?




If yes, which kind of shops:…… Retail Shop …………... Nếu có. loại cửa hang nào:




67




Average number of visitors per month over the year: Confidential, cannot provide


Jan: …600……

Feb: …500……

Mar: Not Given

Apr: Not Given

May: Not Given

Jun: Not Given

Jul: Not Given

Aug: Not Given

Sep: Not Given

Oct: …300……

Nov: …500……

Dec: …370……

68



Other facilities with water consumption:… …. Các tiện nghi khác với lượng nước tiêu thụ

How do you generate warm water for the rooms and facilities? By gas or electricity Diezel ? Centralized or in each room ?










Average water consumption per guest per day:1300 /guest/day Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: rain water: Stream water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

69

7. Muong Thanh Hotel

Da Nang, date:19/03/2014 Name of contact person: Ho Xuan Duong HR Executive, Mobile: 0932457059 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): MUONG THANH DANANG HOTEL Tên khách sạn: CATEGORY: equivalent to 4 stars Loại: ADRESS: 962 Ngo Quyen St, Son Tra Dist, Da Nang city Địa chỉ Owner: No. 1 Dien Bien Province Construction Company Chủ đầu tư Total plot area (which belongs to the hotel):1901.7 m2 Tổng diện tích thuộc khách sạn Total build up area in m2: 1901.7m2 Tổng diện tích xây dựng Green area belonging to hotel (m2): N/A Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):water slide, windsurf, paddle board, surfboad, bodyboard, foodball……………………………... Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







70

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…370 …… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: confidential, cannot provide Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec

Number of residences:………08……………………. Số lượng căn hộ Occupancy rate: confidential, cannot provide Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec

Number of villas:…………0………………………… Số lượng biệt thự Occupancy rate: confidential, cannot provide Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec


RESTAURANTS: Yes No

71

Nhà hàng



Occupancy rate: No statistics Tỷ lệ lấp đầy


what is the capacity: …500…… guests công suất phục vụ khách






If yes, which kind of shops:…… Souvenir Shop …………... Nếu có. loại cửa hang nào:







Average number of visitors per month over the year: No statistics


72












If you have septic tanks: how many?


Average water consumption per guest per day: 77 l/guest/day Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: tap water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

73

8. Olalani Resort

Da Nang, date:20/03/2014 Name of contact person: Nguyen Tran Trong Tuan Project Director 0905 226679 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): OLALANI RESORT AND CONDOMINIUMS Tên khách sạn: CATEGORY: equivalent to 5 stars Loại: ADRESS: Vo Nguyen Giap St., Khue My ward, Ngu Hanh Son district, Da Nang Địa chỉ Owner: My Phat Joint Stock Company Chủ đầu tư Official operated since 10/2013 Total plot area (which belongs to the hotel): 70048 m2 Tổng diện tích thuộc khách sạn Total build up area in m2: no statistics Tổng diện tích xây dựng Green area belonging to hotel (m2): no statistics Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):water slide, windsurf, paddle board, surfboad, bodyboard, foodball……………………………... Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







74

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…197 … Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: no statistics Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec

Number of residences:………87……………………. Số lượng căn hộ Occupancy rate: no statistics Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec

Number of villas:………3………………………… Số lượng biệt thự Occupancy rate: no statistics Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec


75




Occupancy rate: no statistics Tỷ lệ lấp đầy






if you cook with gas: what is the average consumption per month: …no statistics … nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:


If yes, which kind of shops:…… no …………... Nếu có. loại cửa hang nào:







Average number of visitors per month over the year: no statistics


76




How do you generate warm water for the rooms and facilities? By gas or electricity By diezel ? Centralized or in each room ?










Average water consumption per guest per day: no statistics /guest/dbay Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: Treated water from the resort's wastewater treatment system Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

77

9. Premier Village Danang Resort

Da Nang, date:17/3/2014 Name of contact person: Phạm Trần Lân Giám đốc dự án 0908310171 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): PREMIER VILLAGE DA NANG RESORT Tên khách sạn: (formerly THE SUN VILLAS) CATEGORY: equivalent to 5 stars Loại: ADRESS: Vo Nguyen Giap St., Da Nang Địa chỉ Owner: Sun Group Chủ đầu tư Total plot area (which belongs to the UNGROUPU 156,135m2 Tổng diện tích thuộc khách sạn Total build up area in m2: no statistics Tổng diện tích xây dựng Green area belonging to hotel (m2): no statistics Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):………no Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







78

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…448 rooms……… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: no statistics Tỷ lệ lấp đầy

Number of residences: 0. Số lượng căn hộ Occupancy rate: Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec

Number of villas: 112 Vilas Số lượng biệt thự Occupancy: no statistics Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec

Number of private pools: 112 pools Số lượng hồ bơi riêng


How much restaurants do you have:………02…….. Số lượng nhà hàng hiện có


Occupancy rate: not yet in operation

79

Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec



how much kitchen waste do you have per day: … not yet in operation, no statistics Bao nhiêu chất thải từ nhà bếp mỗi ngày kg



if you cook with gas: what is the average consumption per month: not yet in operation nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:


If yes, which kind of shops:…Retail shop Nếu có. loại cửa hang nào:



If yes, how many guests can be accommodated: no statistics………………… Nếu có: phục vụ tối đa nhiêu khách




Average number of visitors per month over the year: not yet in operation


80



Other facilities with water consumption:……0……. Các tiện nghi khác với lượng nước tiêu thụ









If you have septic tanks: how many? …0……


Average water consumption per guest per day: not yet in operation Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: Tap water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

81

10. Pullman Danang Resort

Da Nang, date:19/03/2014 Name of contact person: Huynh Nguyen Bang Tam Assistant to Director Questionnaire hotels and resorts in Da Nang NAME HOTEL (RESORT): PULLMAN DA NANG BEACH RESORT Tên khách sạn: CATEGORY: 5 stars Loại: ADRESS: Vo Nguyen Giap Street Địa chỉ Owner: Phu An Thinh Commerce-Tourism Ltd Company Chủ đầu tư Total plot area (which belongs to the hotel): 3.6 ha Tổng diện tích thuộc khách sạn Total build up area in m2: 52614m2 Tổng diện tích xây dựng Green area belonging to hotel (m2):32021m2 Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):water slide Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







82

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…186 rooms…… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: Confidential Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec


Jan: …0……

Feb: …0……

Mar: …0……

Apr: …0……

May: …0……

Jun: …0……

Jul: …0……

Aug: …0……

Sep: …0……

Oct: …0……

Nov: …0……

Dec: …0……

Number of villas:…………11………………………… Số lượng biệt thự Occupancy rate: Confidential Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec



How much restaurants do you have:……2………..

83

Số lượng nhà hàng hiện có


Occupancy rate: Confidential Tỷ lệ lấp đầy


what is the capacity: ……400……… guests công suất phục vụ khách


what do you do with the kitchen waste? Kitchen waste is given to local people for breeding cattle and poultry Khách sạn các anh/chị làm gì với chất thải nhà bếp?




If yes, which kind of shops:…… Gift shop …………... Nếu có. loại cửa hang nào:



If yes, how many guests can be accommodated:……500… Nếu có: phục vụ tối đa nhiêu khách



If yes, how many guests can be accommodated:………500 guest………… Nếu có: phục vụ tối đa bao nhiêu người

Average number of visitors per month over the year: Confidential


84



Other facilities with water consumption:… …. Các tiện nghi khác với lượng nước tiêu thụ

How do you generate warm water for the rooms and facilities? By gas or electricity ? By Diezed Centralized or in each room ?










Average water consumption per guest per day:1.3m3/guest/day Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: rain water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

85

11. Sandybeach Resort

Da Nang, date:21/3/2014 Name of contact person: Nguyen Dinh Dinh Head of Office, Mobile: 0903508687

Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): Sandy Beach Resort Da Nang Tên khách sạn: CATEGORY: 4 stars Loại: ADRESS: 255 Huyen Tran Cong Chua St, Ngu Hanh Son Dist, Da Nang city Địa chỉ Owner: Ben Thanh Group Chủ đầu tư Total plot area (which belongs to the hotel) 170000 m2 Tổng diện tích thuộc khách sạn Total build up area in m2: 30796 Tổng diện tích xây dựng Green area belonging to hotel (m2): 44632 Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):……no Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







86

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…118 ……… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: Tỷ lệ lấp đầy

Jan (1): 44%

Feb (2): 62%

Mar (3): 70%

Apr (4): 63%

May (5): 85%

Jun (6): 90%

Jul (7): 94%

Aug (8): 86%

Sep (9): 56%

Oct (10): 45%

Nov (11): 47%

Dec (12): 42%

Number of residences: 0 Số lượng căn hộ Occupancy rate: Tỷ lệ lấp đầy

Number of villas: 0 Số lượng biệt thự Occupancy rate: Tỷ lệ lấp đầy

Number of private pools: no Số lượng hồ bơi riêng





Jan: 90%

Feb: 100%

Mar: 100%

Apr: 100%

May: 100%

Jun: 100%

Jul: 100%

Aug: 100%

Sep: 100%

Oct: 100%

Nov: 100%

Dec: 91%

Is there more than one kitchen: Yes No

87

Nhiều hơn 1 nhà bếp If yes, how many kitchens do you have:……2……. Nếu có, có tổng cộng bao nhiêu nhà bếp





if you cook with gas: what is the average consumption per month: 1,031.2 kg/month nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:


If yes, which kind of shops:…Souvenir shop……... Nếu có. loại cửa hang nào:







Average number of visitors per month over the year:


Jan: 192

Feb: 584

Mar: 3520

Apr: 883

May: 107

Jun: 1088

Jul: 1956

Aug: 1978

Sep: 892

Oct: 1105

Nov: 145

Dec: 1711

88








Septic tank without overflow How often is it emptied? One time per morth Bể tự hoại mà không có ống thoát ra ngoài / Bể tự hoại được hút định kỳ bao nhiêu lần?






Average water consumption per guest per day: 0,66 m3 Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: 4800m3/per morth underground drilling water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

89

12. Son Tra Resort & Spa

Da Nang, date:19/03/2014 Name of contact person:Tran Thi Minh Thuy HR Executive, Mobile: 0989079089 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): Son Tra Resort & Spa Tên khách sạn: CATEGORY: equivalent to 5 stars Loại: ADRESS: Bai Nam, Bai Con, Tho Quang ward, Son Tra district, Da Nang Địa chỉ Owner: Son Tra Joint Stock Company Chủ đầu tư Total plot area (which belongs to the hotel): 18501m2 Tổng diện tích thuộc khách sạn Total build up area in m2: N/A Tổng diện tích xây dựng Green area belonging to hotel (m2): N/A Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide): khong co ……………………………... Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi







90

NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…48 …… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: confidential Tỷ lệ lấp đầy

Jan:

Feb:

Mar:

Apr:

May:

Jun:

Jul:

Aug:

Sep

Oct:

Nov:

Dec


Number of villas:…………24………………………… Số lượng biệt thự Occupancy rate: confidential Tỷ lệ lấp đầy





Occupancy rate: confidential Tỷ lệ lấp đầy



how much kitchen waste do you have per day: ……80……… kg

91

Bao nhiêu chất thải từ nhà bếp mỗi ngày kg what do you do with the kitchen waste? Contract with URENCO for collecting

Khách sạn các anh/chị làm gì với chất thải nhà bếp? are you cooking with gas or electricity

Nấu ăn bằng gas hay bằng điện if you cook with gas: what is the average consumption per month: ……200 kg… nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:


If yes, which kind of shops:…… khong co …………... Nếu có. loại cửa hang nào:









92














Average water consumption per guest per day: 120 litres /guest/day Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày : Water source for irrigating green area: tap water Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…)

93

13. Vinpearl Luxury Danang Resort

Da Nang, date:21/3/2014 Name of contact person: Le Dịnh Assistant to director, Mobile: 0913744834 Questionnaire hotels and resorts in Da Nang Bảng câu hỏi dành cho khách sạn và khu nghỉ dưỡng ở Đà Nẵng NAME HOTEL (RESORT): Vinpearl Luxury Da Nang Resort Tên khách sạn: CATEGORY: 5 stars Loại: ADRESS: Truong Sa St., Hoa Hai ward, Ngu Hanh Son district, Da Nang

Địa chỉ

Owner: Vinpearl Da Nang Limited Company Chủ đầu tư Total plot area (which belongs to the hotel) 155087 m2 Tổng diện tích thuộc khách sạn Total build up area in m2: 51810m2 Tổng diện tích xây dựng Green area belonging to hotel (m2): 18528 Diện tích cây xanh (gồm cây xanh, thảm cỏ…) thuôc khách sạn RESORT FACILITIES: TIỆN NGHI KHU NGHỈ DƯỠNG Spa: Yes No Spa

Swimming pools: Yes No Bể bơi Special facilities (e.g. Water slide):……không Thiết bị đặc biệt (vd: máng trượt nước) Steam room and sauna: Yes No Phòng xông hơi và nhà tắm hơi






94


NUMBER OF BEDS Số giường Number of guestrooms (incl. bed rooms, suites):…200 rooms……… Số lượng phòng khách (bao gồm các phòng ngủ, phòng hạng sang) Occupancy rate: Tỷ lệ lấp đầy

Jan: 50%

Feb: 50%

Mar: 50%

Apr: 50%

May: 50%

Jun: 50%

Jul: 50%

Aug: … 50%

Sep: 50%

Oct: 50%

Nov: 50%

Dec: 50%

Number of residences: 0 Số lượng căn hộ Occupancy rate: Tỷ lệ lấp đầy

Number of villas: 39 Số lượng biệt thự Occupancy rate: Tỷ lệ lấp đầy

Jan: 50%

Feb: 50%

Mar: 50%

Apr: 50%

May: 50%

Jun: 50%

Jul: 50%

Aug: … 50%

Sep: 50%

Oct: 50%

Nov: 50%

Dec: 50%

Number of private pools: 39 Số lượng hồ bơi riêng





95

Jan: 80%

Feb: 80%

Mar: 80%

Apr: 80%

May: 80%

Jun: 80%

Jul: 80%

Aug: 80%

Sep: 80%

Oct: 80%

Nov: 80%

Dec: 80%






if you cook with gas: what is the average consumption per month: 4000kg nếu nấu bằng gas: lượng tiêu thụ trung bình mỗi tháng bao nhiêu:


If yes, which kind of shops:…Souvenir shop……... Nếu có. loại cửa hang nào:







96



Jan: 600 May: 600 Sep: 600

Feb: 600 Jun: 600 Oct: 600

Mar: 600 Jul: 600 Nov: 600

Apr: 600 Aug: 600 Dec: 600

GUEST SERVICE AND FACILITIES:

DỊCH VỤ KHÁCH HÀNG VÀ CÁC TIỆN NGHI



How do you generate warm water for the rooms and facilities? By gas or electricity Diesel ? Centralized or in each room ?










Average water consumption per guest per day: 1000 litres Lượng nước tiêu thụ trung bình trên mỗi khách mỗi ngày :

Water source for irrigating green area: Treated water from the resort's wastewater treatment system Nguồn nước tưới cho khu vực cây xanh (gồm cây xanh, thảm cỏ…

97

Appendix B - Data Summary (Excel Spreadsheet)

1 Hyatt Regency Da Nang Resort 5 stars Hoa Hai ward, Ngu Hanh Son district, Da Nang Indochina LandHo Thi Thuong, HR Manager,

Mobile: 090929243920,000 40,482 73,935

2 Fusion Maia Resort 5 stars Truong Sa St., Khue My ward, Ngu Hanh Son district, Da Nang 559 Investment Joint Stock Company

Ly Quoc Phong , Technician

Quach Van Truong , Manager

Mobile: 097443638140010 10314 9365.6

3 Son Tra Resort & Spa equivalent to 5 stars Bai Nam, Bai Con, Tho Quang ward, Son Tra district, Da Nang Son Tra Joint Stock CompanyTran Thi Minh Thuy, HR,

Mobile: 098907908918501 No statistics No statistics

4 Vinpearl Luxury Da Nang Resort 5 stars Truong Sa St., Hoa Hai ward, Ngu Hanh Son district, Da Nang Vinpearl Da Nang Limited CompanyLe Dinh, Director Assistant,

Mobile: 0913744834155087 51810 18528

5 Muong Thanh Hotel equivalent to 4 stars 962 Ngo Quyen St., Son Tra district, Da Nang No. 1 Dien Bien Province Construction Company Ho Xuan Duong, HR 1901.7 1901.7 No statistics

6 Sandy Beach Resort 4 stars 255 Huyen Tran Cong Chua St., Ngu Hanh Son dist, Da Nang Ben Thanh GroupNguyen Dinh Dinh, Head of Office,

Mobile: 0905508687170000 30796 44632

7 Crowne Plaza Da Nang 5 stars Lo 08, Truong Sa St., Khue My ward, Ngu Hanh Son district, Da Nang Silver Shores Investment & Development Ltd. CompanyPham Thi Thanh Kieu, Secretary,

Mobile: 097281931870000 114970 38000

8 Pullman Da Nang Beach Resort 5 stars Vo Nguyen Giap St., Da Nang Phu An Thinh Commerce-Tourism Ltd Company

Huynh Nguyen Bang Tam, Assistant to General

Director 36000 52614 32021

9 Furama Resort 5 stars Vo Nguyen Giap St., Da Nang Bac My An Resort Joint Stock CompanyDo Thi Thuy Nhu, Secretary

Phone: 0511384733328000 8574 19426

10 Intercontinenal Resort equivalent to 5 stars Bai Bac, Son Tra Peninsular, Da Nang The Sun Joint Stock Company Truong Thi Hiep, Risk Manager,

Mobile: 090529096538000 No statistics No statistics

11 Holiday Beach Hotel equivalent to 4 stars Lo 01 D1.2 Vo Nguyen Giap St., My An, Ngu Hanh Son district, Da Nang Nguyen Anh TrienPham Duy Tuyen, HR Manager,

Mobile: 0905929456464.9 5759.8 1200

12 Olalani Resort and Condominiums equivalent to 5 stars Vo Nguyen Giap St., Khue My ward, Ngu Hanh Son district, Da Nang My Phat Joint Stock Company

Nguyen Tran Trong Tuan,

Project Director,

Mobile: 0905226679

70048 No statistics No statistics

13 Premier Village Da Nang Resort equivalent to 5 stars Vo Nguyen Giap St., Da Nang Sun Group Pham Tran Lan, Project Director 156135 No statistics No statistics

Total plot

area (m2)

Total built up

area (m2)

Green area

belonging to hotel (m2)No. Name of hotel/resort Category Address Owner Contact person

98

Yes No Yes With water slide Yes Yes No Yes No Yes No Yes No Yes No

1 Hyatt Regency Da Nang Resort 1 0 1 1 1 1 0 1 0 1 0 1 0 1 0

2 Fusion Maia Resort 1 0 1 0 1 1 0 1 0 1 0 1 0 1 0

3 Son Tra Resort & Spa 1 0 1 0 1 1 0 1 0 0 1 0 1 0 1

4 Vinpearl Luxury Da Nang Resort 1 0 1 0 1 1 0 1 0 1 0 1 0 1 0

5 Muong Thanh Hotel 1 0 1 0 1 1 0 1 0 1 0 1 0 1 0

6 Sandy Beach Resort 1 0 1 0 1 0 1 0 1 1 0 0 1 1 0

7 Crowne Plaza Da Nang 1 0 1 1 1 1 0 1 0 1 0 0 1 1 0

8 Pullman Da Nang Beach Resort 1 0 1 1 1 1 0 1 0 1 0 1 0 1 0

9 Furama Resort 1 0 1 0 1 1 0 1 0 1 0 0 1 1 0

10 Intercontinenal Resort 1 0 1 0 1 0 1 0 1 1 0 0 1 0 1

11 Holiday Beach Hotel 0 1 0 0 1 1 0 1 0 1 0 0 1 1 0

12 Olalani Resort and Condominiums 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1

13 Premier Village Da Nang Resort 1 0 1 0 0 0 1 0 1 1 0 0 1 1 0

Fitness centre Aerobic room

No. Name of hotel/resort

RESORT FACILITIES

Spa Swimming poolsSteam room

and saunaCold plunge pool Hot tub

Sport facilities with toilets and showerFacilities for kids

99


1 Hyatt Regency Da Nang Resort 200 38 48 52 57 59 61 65 65 65 66 65 66

2 Fusion Maia Resort 87 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

3 Son Tra Resort & Spa 48 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

4 Vinpearl Luxury Da Nang Resort 200 50 50 50 50 50 50 50 50 50 50 50 50

5 Muong Thanh Hotel 370 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

6 Sandy Beach Resort 118 44 62 70 63 85 90 94 86 56 45 47 42

7 Crowne Plaza Da Nang 535 60 69 78 78 70 74 70 83 70 72 73 71

8 Pullman Da Nang Beach Resort 186 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

9 Furama Resort 198 65 69 70 62 53 79 89 80 61 53 51 57

10 Intercontinenal Resort 197 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

11 Holiday Beach Hotel 118 40 40 40 40 40 40 40 40 40 40 40 40

12 Olalani Resort and Condominiums 197 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

13 Premier Village Da Nang Resort 448 Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation


NUMBER OF BEDS

Guestrooms

Number of

guestrooms

Occupancy rate (%)

100


1 Hyatt Regency Da Nang Resort 27 12 15 17 19 19 21 28 62 54 30 27 28 27

2 Fusion Maia Resort 3 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential 3

3 Son Tra Resort & Spa 24 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential 24

4 Vinpearl Luxury Da Nang Resort 39 50 50 50 50 50 50 50 50 50 50 50 50 39

5 Muong Thanh Hotel 0 0 0 0 0 0 0 0 0 0 0 0 0 0

6 Sandy Beach Resort 0 0 0 0 0 0 0 0 0 0 0 0 0 0

7 Crowne Plaza Da Nang 0 0 0 0 0 0 0 0 0 0 0 0 0 0

8 Pullman Da Nang Beach Resort 11 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential 0

9 Furama Resort 0 0 0 0 0 0 0 0 0 0 0 0 0 0

10 Intercontinenal Resort 5 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics 5

11 Holiday Beach Hotel 0 0 0 0 0 0 0 0 0 0 0 0 0 4

12 Olalani Resort and Condominiums 3 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics 3

13 Premier Village Da Nang Resort 112 Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation 112

Number

of villas

Occupancy rate (%)No. Name of hotel/resort

Villas

Number of

private pools

101


1 Hyatt Regency Da Nang Resort 180 10 21 28 31 30 32 33 35 35 34 32 32

2 Fusion Maia Resort 0 0 0 0 0 0 0 0 0 0 0 0 0

3 Son Tra Resort & Spa 0 0 0 0 0 0 0 0 0 0 0 0 0

4 Vinpearl Luxury Da Nang Resort 0 0 0 0 0 0 0 0 0 0 0 0 0

5 Muong Thanh Hotel 8 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

6 Sandy Beach Resort 0 0 0 0 0 0 0 0 0 0 0 0 0

7 Crowne Plaza Da Nang 0 0 0 0 0 0 0 0 0 0 0 0 0

8 Pullman Da Nang Beach Resort 0 0 0 0 0 0 0 0 0 0 0 0 0

9 Furama Resort 0 0 0 0 0 0 0 0 0 0 0 0 0

10 Intercontinenal Resort 0 0 0 0 0 0 0 0 0 0 0 0 0

11 Holiday Beach Hotel 0 0 0 0 0 0 0 0 0 0 0 0 0

12 Olalani Resort and Condominiums 87 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

13 Premier Village Da Nang Resort 0 0 0 0 0 0 0 0 0 0 0 0 0

Occupancy rate (%)No. Name of hotel/resort

Residences

Number of

residences

102

Restaurants

for visitors

from outside

the hotel


1 Hyatt Regency Da Nang Resort 6 1 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

2 Fusion Maia Resort 2 1 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

3 Son Tra Resort & Spa 1 1 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

4 Vinpearl Luxury Da Nang Resort 5 1 80 80 80 80 80 80 80 80 80 80 80 80

5 Muong Thanh Hotel 2 1 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

6 Sandy Beach Resort 2 1 90 100 100 100 100 100 100 100 100 100 100 91

7 Crowne Plaza Da Nang 6 1 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

8 Pullman Da Nang Beach Resort 2 1 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

9 Furama Resort 5 1 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

10 Intercontinenal Resort 4 1 44 53 48 62 53 54 57 63 53 49 46 50

11 Holiday Beach Hotel 1 1 40 40 40 40 40 40 40 40 40 40 40 40

12 Olalani Resort and Condominiums 1 1 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

13 Premier Village Da Nang Resort 2 1 Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation Not yet in operation


RESTAURANTS

How many

restaurants?

Occupancy rate (%)

Yes

103

Electricity

Yes No

YesAverage consumption

per month (kg)Yes

1 Hyatt Regency Da Nang Resort 1 0 7 500 600 Contract with URENCO for collecting 1 20,000 0

2 Fusion Maia Resort 1 0 2 350 200 Contract with URENCO for collecting 1 2000 1

3 Son Tra Resort & Spa 0 1 1 150 80 Contract with URENCO for collecting 1 200 0

4 Vinpearl Luxury Da Nang Resort 1 0 5 600 30 Contract with URENCO for collecting 1 4000 0

5 Muong Thanh Hotel 1 0 2 500 50 Contract with URENCO for collecting 1 1530 0

6 Sandy Beach Resort 1 0 2 300 120 Contract with URENCO for collecting 1 1031.2 0

7 Crowne Plaza Da Nang 1 0 6 900 600 Outsiders collect and reusefor breeding 1 1300 0

8 Pullman Da Nang Beach Resort 1 0 3 400 100Kitchen waste is given to local people

for breeding cattle and poultry1 2300 0

9 Furama Resort 1 0 3 750 800 Contract with URENCO for collecting 1 4000 0

10 Intercontinenal Resort 1 0 5 350 100 Contract with URENCO for collecting 1 6167 0

11 Holiday Beach Hotel 0 1 1 55 30 Contract with URENCO for collecting 1 200 1

12 Olalani Resort and Condominiums 1 0 3 600 400 Contract with URENCO for collecting 1 no statistics 0

13 Premier Village Da Nang Resort 1 0 3 700 Not yet in operation Contract with URENCO for collecting 0 0 1

Kitchen waste

(kg/day)

How do you do

with kitchen waste?

Cooking with

GasNo. Name of hotel/resort

Kitchens

More than one kitchen

How many

total?

Capacity

(for total …..guests)

104

Yes Kind of shop Yes Maximum guests Yes Maximum guests Jan Feb Mar Apr May Jun July Aug Sep Oct Nov Dec

1 Hyatt Regency Da Nang Resort 1

Clothes shop,

silk shop, toys and

souvenir shop

1 500 1 152 347 305 1091 478 713 319 1311 720 358 178 623 541

2 Fusion Maia Resort 1Clothes and

souvenir shop 1 150 1 150 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

3 Son Tra Resort & Spa 0 N/A 1 60 1 60 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

4 Vinpearl Luxury Da Nang Resort 1

Slippers and

souvenir shop,

clothes shop, marble

1 500 1 400 600 600 600 600 600 600 600 600 600 600 600 600

5 Muong Thanh Hotel 1Marble and

jewelry shop1 500 1 500 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

6 Sandy Beach Resort 1

Marble and

jewelry shop and

souvenir shop

1 320 1 320 192 584 3520 883 107 1088 1956 1978 982 1105 145 1171

7 Crowne Plaza Da Nang 1

Food shop, fashion

clothes shop, art wood

shop, marble and

1 900 1 150 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

8 Pullman Da Nang Beach Resort 1 Gift shop 1 500 1 500 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

9 Furama Resort 1Jewelry shop,

souvenir shop1 750 1 750 Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential

10 Intercontinenal Resort 1 Retail shop 1 250 1 182 600 483 540 N/A N/A N/A N/A N/A N/A 225 322 370

11 Holiday Beach Hotel 0 N/A 1 120 1 120 48 48 48 48 48 48 48 48 48 48 48 48

12 Olalani Resort and Condominiums 0 N/A 1 600 1 600 No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics No statistics

13 Premier Village Da Nang Resort 1 Retail shop 1 no statistics 1 30Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

Not yet

in operation

No. Name of hotel/resortSHOPS

EVENT SPACE

Ballroom Function (meeting) room Average number of visitors per month

105

By gas By electricity By diesel Centralized In each roomSeptic tank with overflow

to sewer system

How many

septic tanks?

Directly into

sewer system

Decentralized wastewater

treatment plant

Yes Yes Yes Yes Yes Yes YesHow often

it is emptied?Yes Yes Yes

1 Hyatt Regency Da Nang Resort 1 1 1 0 0 1 1 Once per year 0 1 0 1 No statistics From well

2 Fusion Maia Resort 0 0 1 0 1 1 0 0 1 25 0 1 300Treated water from the resort's wastewater

treatment system and underground well water

3 Son Tra Resort & Spa 1 0 1 0 0 1 0 0 0 0 0 1 120 Tap water

4 Vinpearl Luxury Da Nang Resort 1 0 0 1 1 0 0 0 0 0 0 1 1000 Treated water from the resort's wastewater treatment system

5 Muong Thanh Hotel 1 0 1 0 1 0 0 0 0 0 0 1 77 Tap water

6 Sandy Beach Resort 1 0 1 0 1 0 1 Once per month 1 40 0 0 660 Underground drilling water

7 Crowne Plaza Da Nang 1 0 1 0 1 0 0 0 0 0 0 1 1300 Underground drilling water

8 Pullman Da Nang Beach Resort 1 0 0 1 1 0 0 0 1 5 0 0 1300 Rain water

9 Furama Resort 1 0 1 0 1 0 0 0 0 0 0 1 400 Underground water

10 Intercontinenal Resort 1 0 0 0 1 0 0 0 0 0 0 1 1300 Stream water

11 Holiday Beach Hotel 0 1 1 0 1 0 0 0 1 0 0 0 90 Drilled well water

12 Olalani Resort and Condominiums 1 0 0 1 1 0 0 0 0 0 0 1 No statistics Treated water from the resort's wastewater treatment system

13 Premier Village Da Nang Resort 1 0 1 0 0 1 0 0 0 0 0 1 Not yet in operation Tap water


GUEST SERVICE AND FACILITIES

Dry cleaning and

laundry services

Generate water for rooms and facilities Where is wasterwater discharged?

Average water

consumption

per guest per day

Water source for

irrigating green area

Septic tank

without overflow

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