Table of ContentsConfidence and ability – when ability is low Now% that% you have%considered% the%...

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Improving gender diversity by instilling confidence and belief in women who want to step up Step up

Transcript of Table of ContentsConfidence and ability – when ability is low Now% that% you have%considered% the%...

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Table of Contents

                                                                                                     

 

 

Improving gender diversity by instilling confidence and belief in women who want to step up

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The   greatest   revolution   of   our   generation   is   the  discovery  that  human  beings,  by  changing  their  inner  attitudes  of  their  minds,  can  change  the  outer  aspects  of  their  lives

                                                                                                                                           William  James

Copyright

Disclaimer

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We  care  but  you’re  responsible   This  white  paper   is  general   in  nature  and  not  meant   to   replace  any   specific  advice.   Please   be   sure   to   take   specialist   advice   before   taking   on   any   of   the  ideas.  Maree  Burgess,  and  her  employees  and  contractors  disclaim  all  and  any  liability  to  any  persons  whatsoever  in  respect  of  anything  done  by  any  person  in  reliance,  whether  in  whole  or  in  part,  on  this  e-­‐book.

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What’s preventing gender diversity?

Does  your  organisation  need  to  improve  its  gender  diversity?    Gender   diversity   means   aiming   to   have   an   equal   balance  between  men  and  women  in  roles.    There   are   dozens   of   reasons   given   why   we   haven’t   achieved  this   equal   balance.   And   hundreds   of   ideas   of   how   to   address  this  issue.    The   trick   is   to   work   out   which   ideas   will   have   the   biggest  impact.  I   am   interested   in   identifying   the   challenges   women   face,  which  prevent  them  from  stepping  up  and  then  addressing  how  to  overcome  these  challenges.  

Various  reasons  or  excuses  exist   for  this  lack  of  gender  diversity: • There   aren’t   enough   suitably  

qualified   women   to   move   into  senior  roles

• We   don’t   have   sufficient  childcare  options   for  women   to  return   to   work   easily   after  having  children

• Men  are  more  likely  to  hire  men  for   roles.   This   is   linked   to  unconscious  bias

• Women  don’t  believe  they  have  the   necessary   qualifications,  experience,   skills,   confidence,  and   so   on   to   apply   for   more  senior  roles

   

What woman tell me

Challenge  #  1 I  don’t  meet  all  the  criteria  for  that  role “  I  don’t  have  the  necessarily  skills  to  do  the  role  as  advertised.  I   am   not   qualified   to   do   everything   advertised   in   this   job  description.”    

Challenge  #  2 I  am  very  good  at  what  I  do  now. “   I   am   competent   in   what   I   am   doing   now.   I’m   on   top   of  what   is   required  and   I’m  afraid   to   step   into  a  more   senior  role  as  I  don’t  feel  I  have  the  necessary  skills.  I’m  afraid  that  if  I  do  I  will  fail  ”

Challenge  #  3 I   don’t  want   to   act  or  have   to  behaviour   in   a  way   that’s  not  me “   I’m  afraid   that  moving   to  a  more   senior  new  role  will  mean  that  I  will  have  to  behave  in  more  masculine  ways  to  be  ‘one  of  the  boys.”    

Bridging   the   gender   diversity   gap  starts   with   having   suitable   women  available  to  step  up  into  more  senior  roles   Finding  ways  to  move  the  diversity  figures  to  a  more  equal  footing,  to  tap   into   the   richness   of   thought  and   experience   that   diversity  provides   and   propel   our  organisations   forward   is   part   of  leading. Only  when  we  have  more  diversity  overall,   including  gender  diversity,  will  we  be  able  to  discover  what  we  are  truly  capable  of  achieving.

This   paper   delivers   a   framework   of  priorities   and   actions,   tools   and  ideas   your   organisation   can   use   to  improve   the   balance   of   men   and  women   in   your   organisation  particularly  at  leadership  levels

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Expertise and mindset on potential

Expertise  and  mindset  impacts  potential.   If   expertise   is   low   a   person   is   generally   not   trusted   (to   do   their   role   effectively),   they   can   feel  stressed  and  operating  well  below  their  potential.   When  expertise   is   sought  after  a  person   is   trusted     (to  do   their   role  well)  and   they  are   in   flow,  operating  at  a  potential  that  exceeds  the  norm  and  above  expectations.   Have  you  considered  the  expertise  and  the  mindset  of  the  women  in  your  organisation?

Figure   1.   The   ‘expertise   and   mindset’   model   shows   a   significant   difference   between   the  potential  of  a  person  who  is  sought  after  and  one  who  is  avoided.  

Focusing  on  building  a  diversity  balanced  organisation  filled  with  trusted  individuals  whose  expertise  is  accepted,  valued  and  sought  after;  who  themselves  feel  capable  and  believe   in   their  abilities  will  help  you  create  a  workforce  that  operates  above  the  line.

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Avoided  >  When  a  person’s  expertise  is  avoided  it  is  often  due  to  not  having  the  necessarily  skills   to  do   their   role  effectively.  They  may  not  know  what   their   strengths  are  and  have   fallen  into  a  role  that  doesn’t  suit  them.  Productivity  will  be  low  and  they   are   under   considerable   stress   from   the   expectations   of  those  around  them  to  lift  their  game.   Tolerated  >  When  a  person’s  expertise  is  tolerated  they  aren’t  raising   too  many  alarm  bells  around  what   they  are  or  are  not  doing  however  they  aren’t  operating  at  expected  levels  for  the  role.   They  may  find  their  role  challenging  as  they  aren’t  quite  skilled  enough  or  they  may  be  unchallenged  and  bored  and  find  what  they  are  doing  is  the  same  old  thing  over  and  over.   Accepted  >  When  a  person’s  expertise  is  accepted  they  are  on  par  with  what   is   expected   for   this   role.  They  are   capable  and  doing  everything  required.   They   are   feeling   very   much   in   their   comfort   zone   and   know  what  is  expected  day  to  day.   Valued  >  When  a  person’s  expertise  is  valued  they  are  kicking  goals  and  doing  and  achieving  more  than  expected  in  this  role.  They  are  leading  and  creating.     They   have   a   real   belief   in   their   abilities   and   have   a   good  understanding  of  their  strengths  and  values.   Sought  after  >  When  a  person’s  expertise  is  sought  after  they  are   shooting   the   lights   out.   They   are   in   flow   and   feel  everything  is  ‘easy’  yet  they  are  challenged  and  always  on  the  lookout   for   stretch   opportunities.   They   know   what   their  strengths  are  and  use  those  in  this  role.   They   are   doing   far  more   in   this   role   than   expected   and   truly  stepping  up  in  their  leadership.  

When expertise is …

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Confidence and ability – when ability is low

Now   that   you   have   considered   the  expertise   and   mindset   ladder   from  Stressed/Avoided   to   Flow/Sought  After,  there  are  two  specific  areas  to  focus   on   in   helping  women   step   up:  Confidence  and  Ability

Being  a  problem When  a  person  operates  from  a   space  of   low  confidence  and   low  ability   it’s   like  they  are  walking  through  treacle.  Things  are  tough  and  they  just  can’t  see  their  way  forward.  They  definitely  don’t  look  forward  to  coming  to  work  each  day.     This   creates   trust   issues   with   team  members   and   frustration.   Coping   mechanisms   may  start   to   fail   and   it   is   very   difficult   to   become  motivated.   Mistakes   are   made   and   often  hidden. To  overcome  this,  the  person  needs  to  build  clarity  on  what  their  strengths  are,  what  roles  those  suit  and  work  on  raising  their  abilities,  or  move  roles.

Being  a  poser When  a  person  operates  from  a  space  of  high  confidence  and  low  ability  it  can  be  like  they  are  revving  the  engine  and  releasing  the  clutch  and  mistakenly  being  in  reverse.  This  can  also  create  trust   issues  with  team  members.  If  that  person  is  very  confident  and  doesn’t  yet  have  the  ability  to  do  what  needs  to  be  done  they  will  frustrate  team  members  and  sometimes  create  more  work  for  the  team  or  worse.  Understanding   strengths   and   seeking   feedback   on   how   they   are   going   is   essential   to  develop  any  abilities  that  may  be  lacking.  

Figure   2.   Describes   the   quadrants   people   can   fall   into   based   on  their  confidence  and  ability  to  do  a  role

High  Confidence

Low  Confidence

High  Ability Low  Ability

   

    Problem

Poser

Potential

Purposeful

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Having   the   potential   and   really   feeling  like  an  imposter When   a   person   operates   from   a   space   of   low  confidence  and  high  ability  it’s  like  being  afraid  of  being  found  out  for  not  being  who  they  are  perceived  to  be.  This   can   also   frustrate   their   boss   and   team  members.   They   don’t   back   themselves   and  have   low   confidence   in   their   abilities   even  though  they  are  very  good  at  what  they  do.  Building   confidence   in   their   own   abilities   and  backing   it   up   with   evidence   creates   ease   in  doing   the   role   or   even   applying   for   a  promotion  or  a  new  role.  

Working  with  purpose   When  a  person  operates  from  a  space  of  high  confidence  and  high  ability   it’s   like  having  the  right  key  for  the  right  lock.  This  is  where  they  are  trusted,  their  expertise  is  sought  after  and  they  work  from  a  place  of  flow.  What  they  do  is  effortless.  They   also   find  ways   to   create   challenge   in  what   they   do   and   don’t   become   complacent  about  their  role.  They  look  for  stretch  opportunities  and  assume  leadership  responsibilities  even  if  they  aren’t  in  a  leadership  role.  At   this   stage,   it   is   time   to   look   for   new   challenges,   or  more   senior   roles   to   continue   to  stretch  and  grow.  

High  Confidence

Low  Confidence

High    Ability

Low    Ability

   

   Problem

Poser

Potential

Purposeful

Confidence and ability – when ability is high

Figure  3.  Describes  the  cycle  careers  move  through  –  and  where  the  choice  point  is  –  to  advance  or  decline.

Point  of  Choice In  the  Figure  2  quadrants  there  is  a   point   of   choice   in   career  direction   and   whether   that  career  will  advance  or  decline.  It   is   up   to   the   individual   to  identify   where   they   are   and  make  that  choice.    

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Putting it all together and questions to consider

 

   

The   ‘expertise   and   mindset’   ladder   shows   a  significant   difference   between   the   potential  of  a  person  who  is  sought  after  and  one  who  is  avoided.    

Where  are  the  women  in  your  organisation  on  this   ladder   and   where   to   you   want   them   to  be?

The  confidence  and  ability  quadrant  describes  the   quadrants   people   can   fall   into   based   on  their  confidence  and  ability  to  do  a  role.  

What   does   your   organisation   need   to   do   to  move   more   women   into   the   Purposeful  quadrant  if  they  aren’t  there  already?

High  Confidence

Low  Confidence

High  Ability Low  Ability

   

   

Problem

Poser

Potential

Purposeful

The   sigmoid   curve   describes   the   cycle   careers  move  through  –  and  where  the  choice  point  is  –  to  advance  or  decline.    

Develop  an  understanding  about  the  women  in  your   organisation.   Where   they   are   in   their  career:  maturity  in  the  current  role  and  ready  to  innovate   and   step   up;   or   at   inception   and  starting  the  learning  curve?

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Next steps

Thank you!

How  do  you  improve  your  diversity  figures?      

Leverage   the   activities   your   organisation   already   has   underway   to  work  with  women,  if   they  exist.  Work  with  the  women  in  your   team  and  talk  to  them  about  stepping  up  and  what  they  need  to  do.      

Distribute  this  white  paper  to  your  team  and  beyond.  Talk  about  it  at  your  next  meeting.    

Lead  by  example  and  expect  others  to  follow.    

The  success  and  future  of  our  businesses  depends  on  it.  

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 About the author

Maree  Burgess

Maree   is   focussed   on   working   with   organisations   who   are  interested  in  improving  their  diversity.   She   works   with   women   looking   to   step   up   into   more   senior  roles   by   helping   them   increase   their   confidence   in   their  abilities,  understand  their  strengths  and  what  they  love  to  do. Her  passion  to  tap  into  a  person’s  potential  to  create  change  led  her   to   leave   corporate   banking   life   in   2003   and   establish   her  own  business.     Since   then  Maree  has  developed  a  process  which   incorporates  multiple   methodologies   to   increase   gender   diversity   within  organisations.     Maree   is   currently   embedded   within   a   large   corporate   bank  and   splits   her   time   between   facilitating   sessions,   coaching  women   to   step   up,   delivering   keynotes   and   running   training  sessions.  

0419 106343 | [email protected] | www.mareeburgess.com