T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key...
Transcript of T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key...
![Page 1: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/1.jpg)
Plus Automated Cognos Testing System, MotioCI
TESTING & IMPROVING PERFORMANCE IN IBM COGNOS BI
![Page 2: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/2.jpg)
• Quick introduction
• Sources of Performance Problems
• A Three-Phase Approach to Testing and Tuning
• About Senturus
• Other Resources
• Q & A
Today’s Agenda
2 Copyright 2014 Senturus, Inc. All Rights Reserved
![Page 3: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/3.jpg)
Presentation Slide Deck on www.senturus.com
Copyright 2014 Senturus, Inc. All Rights Reserved 3
![Page 4: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/4.jpg)
John Boyer
Proven Practice Lead
Motio
John Peterson
CEO & Co-Founder
Senturus
Introduction: Today’s Presenters
Copyright 2014 Senturus, Inc. All Rights Reserved 4
Steve Reed-Pittman
Practice Director-Systems Integration
& Optimization Senturus
![Page 5: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/5.jpg)
Where Is My Problem Coming From?
SOURCES OF TROUBLE
![Page 6: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/6.jpg)
• Performance troubleshooting requires detective work
– Gather data from systems and people
– What changed, and when?
– Consider all of the possible layers
– Options for addressing performance issues vary across different Cognos versions and configurations
WHERE TO BEGIN?
![Page 7: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/7.jpg)
Performance issues can originate from multiple layers:
• Configuration Layer
– Cognos software configuration and tuning (install/config inconsistencies, esp. in distributed environments)
• Database Layer
– Data warehouse schema design
• Metadata Layer
– Framework Manager model
• Presentation Layer
– Report Studio, Workspace Advanced, etc.
COGNOS-SPECIFIC PROBLEM AREAS
![Page 8: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/8.jpg)
Performance issues can also originate outside of Cognos:
• Network (network speed, latency)
• Database server (concurrent query execution, contention with other databases hosted on the same db server or cluster)
• Host server architecture (CPU, RAM, disk, virtual vs. physical infrastructure)
OTHER PROBLEM AREAS
![Page 9: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/9.jpg)
APPROACHES TO TROUBLESHOOTING
![Page 10: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/10.jpg)
• Is your organization proactive or reactive with regard to the performance of your Cognos systems?
• When trouble strikes, quick answers can be hard to find – preventing the fire is better than fighting it!
• Tools can make this easier by providing:
• Baseline performance data
• Replicable test cases
FIRE PREVENTION VS. FIRE FIGHTING
![Page 11: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/11.jpg)
• MotioCI as an iterative testing tool for determining changes in report execution performance (SLA testing)
• LoadRunner scripting
• Commercial and open-source application performance monitoring tools (e.g., SolarWinds, Opsview)
• Built-in OS tools (e.g., Resource Monitor, perfmon)
• Cognos Administration dashboards
SOME TOOL OPTIONS
![Page 12: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/12.jpg)
The risk of doing this without tools or methodology:
• Lack of repeatability makes it difficult or impossible to know whether changes have made a difference
• Tools enable repeatable testing for reliable performance comparisons
WHY USE TOOLS?
![Page 13: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/13.jpg)
Three-Phase Methodology for Performance Testing and Tuning
KEYS TO IMPROVING PERFORMANCE
![Page 14: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/14.jpg)
Solving performance issues is like playing “Whack-a-Mole”. Every time you thought you killed the beast, it will pop up again!
The Key to Improving Performance
A three-phase approach to successfully beat performance issues in IBM Cognos
There is a need for an integrated approach in solving this problem
![Page 15: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/15.jpg)
1. Build
2. Measure
3. Learn
Just a commodity approach?
A Three-Phase Approach to Solving Performance Issues
![Page 16: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/16.jpg)
1. Build a) Identify all elements that can impact performance
b) Set up monitoring for capturing system performance metrics
c) Analyze user and system behavior
d) Set up test cases using MotioCI
2. Measure a) Run test cases and metrics to capture initial baseline
b) Review test results and captured metrics
c) Run load test
d) Analyze system behavior
3. Learn a) Implement tuning changes based on the results
b) Return to step 2c
c) Repeat steps until the target level of performance is achieved
A Three-Phase Approach to Solving Performance Issues
A tailor-made approach for IBM Cognos
![Page 17: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/17.jpg)
What does your multi-disciplinary medical team look like?
1. Cognos knowledge a) Cognos Admin
b) Cognos Architect
c) Cognos Modeler
2. Infrastructure a) DBA
b) Network/firewall specialist
c) Hardware specialist
3. General roles a) Project management
b) Senturus BI specialist • Knowledge of methodology
• Knowledge of Cognos
• Knowledge of MotioCI
• Experience at different environments, organizations and infrastructure set ups
![Page 18: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/18.jpg)
Tools, Techniques and Questions to Consider
BUILDING YOUR TEST CASE
![Page 19: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/19.jpg)
How to Build Your Test Case
Four essential steps to being well prepared
a) Identify all elements that can impact performance
![Page 20: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/20.jpg)
How to Build Your Test Case
Four essential steps to being well prepared
b) Set up monitoring tools for capturing system performance
metrics
![Page 21: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/21.jpg)
How to Build Your Test Case
Four essential steps to being well prepared
c) Analyze user and system behavior
• Who is using IBM Cognos? • When are they using it? • How long, what frequency? • What do they execute? • How often? • What is used the most? • What is used during peak time? • What is taking the most time?
![Page 22: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/22.jpg)
Running a Stress Test with MotioCI
SAMPLE TESTING
![Page 23: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/23.jpg)
How to Build Your Test Case
Four essential steps to being well prepared
Set up test cases using MotioCI
![Page 24: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/24.jpg)
• Define Test Cases
Cognos Stress Test with MotioCI
Cognos Reports
MotioCI Test Cases
![Page 25: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/25.jpg)
Cognos Stress Test with MotioCI
• Configure Stress Test
Selected Stress Test
includes the
Performance Test
Cases created
above.
Configure end
condition
Configure
login options
Configure report
execution
options
Configure ramp
execution
options
![Page 26: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/26.jpg)
• Customizing a Stress Test
– Ramped User Logins and Ramped Report Executions
– Ramped User Logins
– Ramped Report Executions
– Simulated User Interactivity
Cognos Stress Test with MotioCI
![Page 27: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/27.jpg)
• Results Summary
Cognos Stress Test with MotioCI
Stress Test Summary and
Detail Results
![Page 28: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/28.jpg)
• Results Summary
Cognos Stress Test with MotioCI
![Page 29: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/29.jpg)
• Interactive and Non-Interactive Executions by Report
Cognos Stress Test with MotioCI
![Page 30: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/30.jpg)
• Sample Reports
Cognos Stress Test with MotioCI
Concurrency vs. Test Failure
![Page 31: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/31.jpg)
How to Build Your Test Case
Four essential steps to being well prepared
d) Set up test cases using MotioCI
![Page 32: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/32.jpg)
How to Measure Your Test Case and Analyze the Results
Executing repeatable test cases with comparable results
a) Run test cases and metrics to capture initial baseline
b) Review test results and captured metrics
![Page 33: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/33.jpg)
How to Measure Your Test Case and Analyze the Results
Executing repeatable test cases with comparable results
c) Run load test
d) Analyze system behavior
![Page 34: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/34.jpg)
Analyzing Results and Making Changes
ADJUSTMENTS AND AFTERCARE
![Page 35: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/35.jpg)
How to Measure Your Test Case and Analyze the Results
Examining the test case results
![Page 36: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/36.jpg)
How to Improve and Tweak the Settings
Solve the bottleneck and retest
a) Implement tuning changes based on the
results
b) Return to step 2c.
![Page 37: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/37.jpg)
How to Measure Your Test Case and Analyze the Results
Reviewing metrics from Cognos Administration server1 server2 server3
Process - Batch report service
Number of configured processes 4 4 4
Number of processes high watermark 4 4 4
Process - Report service
Number of configured processes 8 8 8
Number of processes high watermark 8 8 8
Request - Batch report service
Number of processed requests 226 210 189
Percentage of failed requests 0.00% 0.00% 0.53%
Response time high watermark 0:00:32 0:00:31 0:00:34
Seconds per successful request 0:00:26 0:00:26 0:00:27
Service time 1:36:16 1:32:13 1:24:19
Request - Report service
Number of processed requests 149 105 113
Percentage of failed requests 0.00% 0.00% 0.88%
Response time high watermark 0:00:07 0:00:22 0:00:20
Seconds per successful request 0:00:01 0:00:02 0:00:03
Service time 0:03:34 0:03:27 0:05:08
![Page 38: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/38.jpg)
How to Measure Your Test Case and Analyze the Results
Executing repeatable test cases and viewing final results
![Page 39: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/39.jpg)
What is so Revolutionary About This?
1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge of the systems in question.
2. Without a simple and repeatable approach, troubleshooting and tuning is difficult to perform effectively:
a) Unstructured troubleshooting is hard to manage, and can be both expensive and slow to produce results
b) Dependencies across multiple layers aren’t always obvious
c) Custom-made test cases often require lots of programming/scripting
3. MotioCI helps the project team focus on the core, repeatable test cases: test, analyze and measure improvement
4. Deep Cognos system expertise from Senturus provides multi-layer examination of the affected systems, interpretation of test results, recommendation of tuning changes, and implementation assistance when needed.
The right combination of tools and expertise promotes rapid results
![Page 40: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/40.jpg)
Aftercare
Proactive monitoring of your Cognos BI environment
1. When the problems are solved, organizations need to stay healthy!
2. By constantly monitoring performance, BICC’s stay in control and on top of the quality of their BI environment:
1. Regarding performance
2. Regarding data quality
3. Regarding IBM best practices and corporate standards
![Page 41: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/41.jpg)
Who we are
SENTURUS OVERVIEW
![Page 42: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/42.jpg)
Our Team:
Business depth combined with technical expertise. Former CFOs, CIOs, Controllers, Directors
Senturus: Business Analytics Consultants
42 Copyright 2014 Senturus, Inc. All Rights Reserved
Business Intelligence Enterprise Planning Predictive Analytics
![Page 43: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/43.jpg)
700+ Clients, 1400 Projects, 13 Years
43 Copyright 2014 Senturus, Inc. All Rights Reserved
![Page 44: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/44.jpg)
OTHER RESOURCES
![Page 45: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/45.jpg)
One hour consulting with Systems Integration and Optimization Team in which we
– Learn your organization’s performance challenges
– Provide high level guidance on the state of your environment
– Provide next steps toward potential resolution
– No cost, no obligation
Free Assessment and Recommendation
45 Copyright 2013 Senturus, Inc. All Rights Reserved.
![Page 46: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/46.jpg)
More Information on www.senturus.com
Copyright 2013 Senturus, Inc. All Rights Reserved 46
![Page 47: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/47.jpg)
*Custom, tailored training also available*
Cognos Training Options
Copyright 2014 Senturus, Inc. All Rights Reserved 47
![Page 48: T & IMPROVING PERFORMANCE IN COGNOS BI - Senturus...What is so Revolutionary About This? 1. Key problem: Performance issues are hard to tackle without reliable metrics and deep knowledge](https://reader033.fdocuments.net/reader033/viewer/2022041712/5e48e5a4ddcede389b622b4a/html5/thumbnails/48.jpg)
For more information about the Free Assessment or MotioCI, contact
Jim Frazier
Vice-President of Client Solutions
Senturus
650 949 2921
FOLLOW UP