Swetha SujayKumar

Email: Swethaemkay@gmail.com: Mobile: 9986006163

Executive Digest

Working in a Banking domain with nearly 7 years of experience in retail & investment Banking. Currently associated with Deutsche bank as Process Supervisor Insightful experience in reconciliation, Accounts receivable, Billing Debt market instruments,

Legal bills, knowledge of debt (GDS & SFS) products – UK/US/ German market. Well-developed skills in publishing MIS reports across EMEA region. Create template in the system & generate bills for the services agreed as per the agency/trustee

fee agreement. Track the payment and work on Nostro accounts & Nostro reconciliation. Provide balance sheet sign off at the beginning of the month to the stake holders An effective communicator with good team management, leadership, analytical & co-ordination

abilities.

Areas of Strength

Quick learner was cross skilled for a different process at a short period. Train new joiners & continue to train the existing team members. Manage the work queue effectively to achieve stable productivity and good quality. Conduct Daily Team huddle to discuss Volumes, Errors, update the team with workload and

provide feedback to the Team members Build good rapport with clients & off-shore colleagues Take initiative& responsibility of the operations during the absence of manager. Ability to work in a deadline driven environment, client focused, strong analytical skills & good

written & spoken English communication skills.

Experience Chronology

Deutsche Bank, Bangalore- Process Supervisor Team: Accounts receivable- April 2010- Dec 2013

Responding in timely manner to the queries & issues without escalations. Timely involved in process documentation & Ensure Desktop procedures are fully updated and

all changes /new procedures are documented in time in line with the Change Management Policy

Taking complete ownership for a particular query & providing satisfactory solutions to the client & stakeholders.

Adhering 100% to the change management process. Interfacing with various departments & teams for information gathering, process implementation & ownership.

Escalating issues at the right time following the right escalation matrix.

Team: TAS Reporting: Jan 2014- Till date

For internal use only

Primary responsibility is to report the movement of funds, tracking and measuring the individual performance of individual processes within the operations

Preparation of Daily, weekly & monthly MI pack for management Submission of Regulatory Reports to Bundesbank and Ministry of Finance, Japan Monitor, control & Reconcile Nostro breaks for TAS owned accounts Perform call back for the high value payment, set up standard Template in the system for the

payment release within given deadline Return of un-claimed funds on expiry of prescription date(prescribed funds) Reconciling treasury positioning against actual fund movement Prepare balance sheet substantiation for Frankfurt & Hong Kong Region. Perform complete 4-eye on the process completed by analyst Have a controlled checks, regular updating DTPs Provide relevant, regular and constructive feedback to peers and juniors & do quality check of

the team members, track the errors and provide feedback on the same. Appreciate and understand others contribution to the team Work on process improvement opportunities and ways to improve operational efficiency

Projects worked

Unrendered Bills:Responsibility & achievement:

Work on all the un cleared invoices which was open in the system since 2007 for German entity. Raised all the invoices with interfacing various departments & contributed in increasing revenue around EUR 50,000.00

Streamlined German billing process & was awarded GEM for fulfillment of 5Cs of the company

M-3 Note line Application Core application used to get the market trade information. Application to be aligned to the old

application used by analyst in order to keep the credentials in order so that feeds are not changed for billing the invoices

Scheduled regular conference calls with the project team in Offshore. Documented the process with the regular training. Application was modified to align the old application with enhanced settings

Training plan A detailed plan for the new joiners. Starts with easy tasks and then the tough tasks, which is planned according the one’s experience

DBOI Singapore project: Currently working on setting up Singapore Entity. Migrating the process from Singapore to

Bangalore operations. Initiated on the complete plan of the project & have executed the project plan to the business Project involved setting up applications to generate invoices & setting up of accounts at the back

end. Was constantly involved in testing & was SPOC for the project Project deliverables was agreed & signed off for go-live.

For internal use only

Sept 2006- Feb 2010 with Australia New Zealand Bank, Bangalore

Process: Account Reconciliations Joined as Joined as Analyst (6 Level 1) & rose to the position of (6 Level 2) in October 2007 The process includes reconciling Retail, Corporate, Wholesale and contra accounts. Investigating Bankrupt accounts to Dishonor the payments within the Daily cut-off time to avoid potential

loss to the bank. Liaising with Relationship managers of corporate accounts for the Payment approval. Liaising with Branch/Business units for the missing Contra Entries and get it posted with in SLA period and

match off the contra values Worked as an Internal Quality Officer for 15months as a gap opportunity. Responsible for process documentation & ensured it meets the quality standards The process involved with high risk and values. Demands to provide accurate information about the

accounts to the customers. Conducting Daily Team huddle to discuss Volumes &took in-charge of conducting team building activities Migrated a new transition process to Bangalore from Australia successfully Effectively innovated a work allocation process to compile the Dishonour Cut-off timings of

Different states in Australia

Academic Credentials

Bachelor of Science from Bangalore University , Bangalore, India in 2006Professional Certification

NCFM certified –A Beginners Module: ID: 00001056310

Personal Dossier

NAME : Swetha Murali KrishnanDATE OF BRITH : 07/02/1985RESIDENTIAL ADDRESS : 894, 19th Main, Banashankari 2nd Stage, Bangalore-560072MARITAL STATUS : SINGLEPASSPORT NUMBER : H2670988 WORK EXPERICENCE : 7 yearsLANGUAGES KNOWN : English, Kannada, Tamil & Hindi

For internal use only