Sustainable Business of Square Hospital
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Transcript of Sustainable Business of Square Hospital
No of Topics Topics
1 Overview
2 Board of Chairman
3 What drives Square?
4 Strength in diversification
5 Outpatient Services
6 Inpatient Services
7 Executive Health Check-up
8 Medical Specialties
9 Patient Facilities
10 Service Support
11 Support Services
12 Why is it necessary to have a sustainability strategy?
13 What is sustainability?
14 Manage Square Resource Use- Energy and Carbon Savings Minimise Waste Water conservation Effective Information Technology and Telephony Design Sustainably Promote Green Travel
15 Monitoring and Measuring Sustainability
16 Recommendations
17 Conclusion
18 References
Climate change is one of the greatest threats to our health and well-being. It’s likely to have a
significant impact for health in the Bangladesh. The Square Hospital, as the largest employer
in the city region, has a key role to play in reducing carbon emissions and supporting local
people to adapt to climate change.
Chairman of Square Hospital & Square Group.
Samuel S Chowdhury, eldest son of late Samson H Chowdhury has been made the new
chairman of Square Group, the leading conglomerate of the country. Ratna Patra, daughter of
Mr Samson was made the new vice chairperson of the conglomerate, said a press release.
Samuel S Chowdhury and Ratna Patra have been working with the Square Group for a long
time in their capacities as vice chairman and director, respectively. Samson H Chowdhury put
in his 54-year-long working life.
An organization with equal emphasis on Leadership, Technology, Quality and Passion.
What drives Square?
The relentless pursuit for excellence; the urge to never stand still, to never slow down and to
never stop thinking.
SQUARE believes in continuous innovation and progress. Its endeavor is to bring the best
minds together in a uniquely rich and stimulating environment.
Strength in diversification:
Today SQUARE is a corporate giant active in divergent business and industrial fields. Its
present unassailable status is the outcome of its successful diversification.
Outpatient Services
OPD Services:
The outpatient department of the hospital can serve 1200 patients per day through 60
examination rooms. To ensure optimum healthcare-hospitality, the patients are closely
monitored in their waiting times in outpatient clinics, emergency and admissions.
Outpatient Facilities
60 fully-equipped medical consultation & exam rooms
10 foreign-trained medical & nursing specialists
Open daily - convenient early morning / afternoon / late evening hours.
All hospital services are carried out with the support of the hospital information system,
especially tailored to meet the requirement of our staff and patients.
Inpatient Services
IPD Services:
Inpatient Facilities
320 beds
Large, comfortable, full-furnished suites and deluxe patient care rooms
Large, clean, modern private & semi-private rooms
Cable TV & telephone services
Specialized hospital beds with all state-of-the-art medical outfits
Central gas system (piped oxygen in all units)
24-hour nurse call & monitoring system
Dietitian supported meals.
ICU, CCU, NICU, PICU, CSICU, SICU
Labor and Delivery Unit
State-of-the-art Operating Theaters
State-of-the-art Cardiac Catheterization Lab.
Critical Care
SHL is well-aware of the inadequate critical care services in Bangladesh. The ER, ICU and
CCU are exceptionally well designed to rectify this. All ambulances will be staffed with
trained paramedics. Two rooms in ER are dedicated as trauma rooms. Emergency Services
24-hour Emergency & Trauma Services with Express TRIAGE & Resuscitation area
Emergency Cardiac Care Specialists
Trauma Surgery Specialists
24-hour Ambulance Service
Regional Helicopter Transport Service
When a patient arrives at the ER, s/he will be seen at the ER triage area. Critical patients will
immediately be sent to the area next to the triage area which is composed of 4 beds with
intensive care facilities. Non-critical patients will travel to basement 1 via the lift located at
the ER triage area. The lift connects the ER area to floors above where the patient can be
transferred to ICU, CCU, OR and obstetric floor. This lift will not be used for any other
purpose.
Coronary Care Unit (CCU)
A coronary care unit (CCU) is a hospital ward specialized in the care of patients with heart
attacks, unstable angina, heart failure and various other cardiac problems that require
continuous monitoring and treatment.
Intensive Care Unit (ICU)
Intensive care unit is one in which patients requiring close monitoring and intensive care are
housed for as long as needed. Our ICU contains highly technical and sophisticated
monitoring devices and equipment, and the staffs in this unit are educated to give critical care
as needed by the patients. The ICU and CCU are designed in a way where the nurses and
physicians are situated in a central position with rooms around them. Patient vitals can be
monitored with a central monitor.
All hospital services are carried out with the support of the hospital information system,
especially tailored to meet the requirement of our staff and patients.
Executive Health Check-up
SQUARE EXECUTIVE HEALTH SCREENING
There is so much to look forward to...
Your life rotates around your dear ones. Your life and dreams are for your family. This
togetherness also keeps rousing newer possibilities. And for those possibilities to come true,
you have to keep well. That is why we have our executive health screening program. It lets
you know your full physical details within a few hours, and there is also prompt consultancy
by a specialist doctor.
Make no delay in availing our health screen service and have every beauty of your life
secured and serene
Medical Specialties
Cardiology Plastic Surgery Ophthalmology
Pulmonary Medicine Emergency Medicine & Trauma Surgery
Dental & Maxillofacial Surgery
Gastroenterology Hepato Biliary Surgery Colorectal Surgery
Pediatrics & Neonatology Surgical Oncology Urology
Neurology Infectious Disease Obstetrics & Gynecology
Hepatology Geriatric medicine Otolaryngology (Ear/ Nose/
Throat)
Nephrology Diagnostic & interventional Radiology
General & Cardiac Anesthesiology
Endocrinology Clinical Pathology Minimal Invasive Surgery (MIS)
Clinical Hematology Medical Oncology Neurosurgery
Dermatology General Surgery Orthopedic & joint Surgery
Rheumatology Cardiovascular & Thoracic Surgery Internal Medicine
Physical & Rehabilitation Medicine
Neonatal & Pediatric Surgery -
http://www.squarehospital.com
Patient Facilities
Accommodations
Bill of rights
Cafeteria
Facilities
Facilities
Meal Provision
Others
Pharmacy
Playground
Roof Top Garden
Service Support
Professional USA-standard housekeeping & cleaning services
24-hours pharmacy services
Convenient & secured car parking garage
Full-service cafeteria & snacks cafe
Computer info access
USA-standard safety & security system
Prayer rooms.
http://www.squarehospital.com/?q=content/hospital-overview
Ground Ambulance Service: A fleet of total 6 ambulances, which includes state of the art
Mercedes Benz Ambulances with all cardiac life support and ICU facilities
Square Air Ambulance Helicopter (a brand new Bell 407, USA): It has been specially
adapted for its purpose, to enable patients to be treated to the standard of an intensive care
unit in flight
The only fully functional Helipad on the roof of Square Hospital and an exclusive entrance to
Emergency Department
All hospital services are carried out with the support of the Hospital Information system,
especially tailored to meet the requirements of our staff and patients.
Support Services
Customer Care Service: Square hospital is dedicated to providing the highest level of
customer service.
House Keeping
Engineering
Security Service
Food and Beverage
Business Office
IT Services
24 Hrs. Pharmacies
Why is it necessary to have a sustainability strategy?
A sustainability strategy is necessary to ensure that the key Trust sustainability aims and
objectives are clearly defined and effectively implemented and managed. Only then will we
be able to effectively reduce our carbon emissions.
The Strategy aims to
Take pre-determined Baseline emissions to identify
Future Carbon Savings year on year.
Establish and Implement a Resource Reduction Plan (RRP) Monitor and Measure Sustainability
A Sustainability Working Group, comprised of key clinical and non-clinical staff has been established
to lead the strategic development, and ensure that all areas of the Trust community were represented
in the final strategic document. The Newcastle upon Tyne Hospitals NHS Foundation Trust
recognises the need to behave as a good corporate citizen and not as a hostile intruder into the city
area we serve.
We are taking action to reduce our impact on the local environment and take great pride in the
installation of Combined Heat and Power (CHP) capacity at our principal sites - an NHS first which
has seen year on year benefits delivered since 2001.
Changes to our climate are already having a significant impact on the health of our population -
leading clinicians agree that climate change is a challenge we all have to rise to. As the largest
healthcare provider in the region, and as the largest employer in the city region, we are committed to
the challenge and embrace our responsibility to lead from the front in the NHS and in the North to
tackle this issue head on.
What is sustainability?
The UK Government defined sustainability in “Securing the Future” at 2005.
The Department of Health and the NHS Sustainable Development Unit have adopted this
definition, which states that the five guiding principles of sustainability are:
Living within environmental limits
Ensuring a strong, healthy and just society
Achieving a sustainable economy
Promoting good governance
Using sound science responsibly
It is increasingly well recognised that climate change poses a formidable challenge to
healthcare services more extreme weather patterns, the spread of infectious disease, and
threats to infrastructure from flooding and other natural disasters are likely to grow as global
warming continues to affect the climate.
Square Hospital’s Commitment:
Square hospital has established the Regional Sustainability Lead Network which will support
Trusts to reduce carbon emissions associated with energy, transportation and procurement.
As part of this commitment, Square Trusts in the region will:
Assess the environmental impact of all capital investments
Establish a board-approved environmental strategy that monitors, manages and
reduces carbon
Designate carbon reduction leads at board and officer level.
Sustainability aims:
Recognise our responsibility to mitigate and prepare for impacts of climate change.
Promote the health and well-being of staff, patients and visitors through behavior
change.
Promote environmental stewardship and the responsible use of resources to minimise
costs and maximise funds available for patient care.
Work collaboratively within the NHS and the wider community to promote
sustainability.
Embed environmentally sustainable practices and understanding of sustainability
within the Trust.
Develop a process to measure and report progress on performance.
Manage Square Resource Use
Energy and Carbon Savings
Reducing carbon dioxide and other greenhouse gas emissions
Square commitment:
Minimise resource use through efficient and innovative technology and upgrading of
the Trust’s estate
Monitor, measure and report on energy use to improve understanding of consumption
and promote efficiency
Ensure compliance with environmental legislation, such as the Carbon Reduction
Commitment Energy Efficiency Scheme.
How we’ll achieve it:
Install energy monitors on high consumption equipment
Install motion sensors for lighting across Trust
Invest in energy saving refurbishment projects.
How we’ll measure it:
Overall carbon emissions for the Trust (based on direct emissions)
Sub-metering in key areas
Energy consumed per member of staff per year
Measurement of transportation and supply chain emissions.
Minimise Waste:
Promoting appropriate use of resources and reduction of waste.
Square commitment:
Reduce the resources we use
Promote re-use of materials
Increase recycling
Promote correct segregation and waste disposal.
How we’ll measure it:
Percentage of overall waste recycled
Regular auditing of all waste streams
Percentage of waste diverted from landfill
Monthly waste volumes per hospital site.
How we’ll achieve it:
Improve awareness about responsible use of resources
Find innovative ways to re-use unwanted materials
Divert all of our general waste from landfill
Introduce recycling facilities in all areas.
Water conservation:
Promoting efficient use and innovative solutions for water conservation.
Square commitment:
Minimise resource use through efficient technology and upgrade of Trust estate
Monitor, measure and report on water use to improve understanding of consumption
and promote efficiency.
How we’ll achieve it:
Water saving devices installed as standard in refurbishments and new builds.
How we’ll measure it:
Water used per member of staff per year
Water used per square meter per year.
Effective Information Technology and Telephony
Improving the efficiency and reliability of information technology.
Square commitment:
Provide technical solutions and support to reduce energy and material use
Priorities IT&T solutions that save resources and promote efficiency of use
Recognise the role of IT&T in enabling sustainability.
How we’ll achieve it:
Centralized “shut down” of idle PCs after specified time of inactivity
Development of energy efficient data centers
Increased use of IT&T solutions to reduce materials such as paper and printer toner.
How we’ll measure it:
Sub metering of data centers, communications rooms and other high energy use areas
Monitoring of energy consumed per member of staff per year.
Design Sustainably
Square Hospital says; ensure our buildings, new and
old, reflect our sustainability aims.
Square commitment:
Integrate processes to ensure
sustainability is prioritized when
planning estate work.
Develop innovative sustainable
design standards for refurbishments
and new buildings.
How we’ll achieve it:
Project managers to complete
sustainability evaluation for all major
projects.
Investment in resource saving
refurbishments through RE-FIT
building efficiency programme.
How we’ll measure it:
Sustainability Impact
Assessments.
BREEAM (Building Research
Establishment environmental
Assessment Method) rating for new
buildings and large refurbishments.
Promote Green Travel
Promote Low Carbon Transportation and
Active Travel.
Encourage active and sustainable travel for
patients and staff.
Square commitment:
Develop processes to promote sustainable transportation.
Promote health and well-being through improved information about and opportunities
to participate in active and sustainable travel.
How we’ll achieve it:
Develop a sustainable transport plan for our hospital sites.
Improve the efficiency of Trust vehicles.
Commit to a Cycling Strategy.
How we’ll measure it:
Track the number of staff using active travel options, such as cycling.
Staff and patient questionnaires.
Measure Trust vehicle miles fuelled by alternative sources.
Reduce total miles driven by Trust vehicles and patient transportation.
Monitoring and Measuring Sustainability
Successful delivery of the sustainability strategy depends on
effective measurement of its progress, as well as ongoing
monitoring, feedback and reporting.
Key actions and progress on key performance indicators are
documented in our Resource Reduction Plan (RRP). This is
monitored at the quarterly Sustainability Working Group
meeting.
Other key areas of measurement include:
The CRC Energy Efficiency Scheme (CRC)
European Union Energy Trading Scheme (EU ETS)
Estates Return Information Collection (ERIC) data
BREEAM for Healthcare Assessment Model.
The Monitoring Model.
Source- The Daily News
Paper Daily Star.
Recommendations
Hospital leaders should ensure that assessments of the health needs and resources in
their community include specific attention to behavioral illness.
All of which we were able to follow through with and improve upon.
Future teams should make sure that they understand the hospital in this same manner
so that they know what reforms are feasible.
Group of hospital staff and faculty discusses issues in regards to sustainability. They
can also work together to monitor and solve any relevant problems.
After operation, they should think about their environment.
Used one time materials such as hand glaps, needles and others are should bury.
We would suggest that future teams work to raise awareness of
These types of issues so that the entire hospital can work together toward a more
sustainable future.
Conclusion
Throughout the last two quarters, the Square team encountered many obstacles and through
the help of stakeholders and office personnel, grew as a sustainability team. They started off
the quarter with what last year’s team had accomplished, including the initiation of interest in
sustainability. They were able to notice the areas that needed the most attention and found
that awareness above all. . We wish future Square Teams great success in continuing the
forgoing sustainable projects in making SQUARE a better and greener place.
References
http://www.squarehospital.com
http://www.squarehospital.com/?q=content/hospital-overview
http://www.squarehospital.com/?q=node/303
http://www.squarehospitalbd.blogspot.com/
https://www.facebook.com/squarehospital
The Daily News Paper Daily Star
Google & Bing search.
Thank You