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Transcript of Survive Industry Disruption and Deliver a Great Customer Experience with APIs and Service...
Survive Industry Disruption and Deliver a Great Customer Experience with APIs and Service Virtualization
Rahim Bhatia
DevOps: API Management and Application Development
CA Technologies
API Management
DO3T01S
@TwitterHandle
#CAWorld
2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
INDUSTRYDISRUPTION
Dropbox
Files/Folders
Print/Magazines
Airbnb
Hotel
Photography
Uber
Taxi
Waze
Navigation
Square
CashRegisters
Zalando
Retail
YouTube
Television
Spotify
Music
News
Across the globe
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Effecting the Way We Live and the Way We Work
Experience
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Better Experience Through Continuous Innovation
2014 Vanson Bourne study commissioned by CA
RELEASE QUALITY APPS FASTER UNLOCK DATA SILOS DIGITAL ECOSYSTEM
GM OnStar
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L'Oréal
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Rogers Communications
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Transformation is Imperative . . .
Bu
sin
ess
Su
cce
ss
Time
Inflection Point
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Transformation is Imperative . . . Across All Industries
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CA’s Viewpoint on DevOps
AGILE DEVELOPMENT
AGILE OPERATIONSDEVOPS
Shared success measures and outcomes based on value delivered to customers
Collaboration and continuous user feedback to improve service quality
Technology toolset to simplify, automate and accelerate execution
Experience
Continuous cadence of planning and adjustment
Increase customer focus, speed delivery, assure reliability and optimize customer experience
Idea
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The Technology and Tools for a DevOps Approach
PLAN
Agile Platform & Consulting
• CA Agile Central
• CA Agile Consulting Services
Continuous Delivery
BUILD | TEST | DEPLOY
• CA API Management
• CA Live API Creator
• CA Mobile App Services
• CA Service Virtualization
• CA Continuous Application Insight
• CA Test Data Manager
• CA Test Case Optimizer
• CA Application Test
• CA Release Automation
Agile Operations
OPERATE
• CA Application Performance
Management
• CA Mobile App Analytics
• CA Unified Infrastructure
Management
Customers
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What Tools Will Arm You to Succeed?
You are the Builders of the Digital World
System of Record
System of Digital Engagement
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Mo
no
lith
ic
System of Record
System of Digital Engagement
Resources
ServiceLayer
Repo/AdapterLayer
ControllerLayer
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API
System of Digital Engagement
System of Record
and Service VirtualizationAvailability Cost
Decrease API Creation
Time by
96%
Save
MILLIONSin Infrastructure
Costs
ImproveApp Time to
Market by
97%
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CA Service VirtualizationCA API Management
Announcements
Create & Integrate Test DataCA Test Data Manager
Accelerate DevelopmentCA Service Virtualization 9.0
Flexible Deployment ModelsService Virtualization OnDemand
Azure Partnership
Create & IntegrateCA Live API Creator
Accelerate DevelopmentCA Mobile App Services
Flexible Deployment ModelsCA API Management - SaaS
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Vision
This award recognizes success in how a customer has developed and moved toward management excellence, while demonstrating a clear vision for how this effort supports the overall success of the enterprise. It celebrates the innovative steps taken to fundamentally change the way business gets done across the enterprise.
Impact
This award recognizes results from improved management, especially in terms of productivity, financial benefits, quality improvements, and/or customer satisfaction. It celebrates how an organization has demonstrated a strategic organizational change in the way work gets done, for the better.
Progress
This award recognizes implementation success and/or process improvements. Initiatives in this category, even if not complete, will demonstrate excellent planning and/or communications and project success.
Darron WebSenior Director of Development
Kevin MixerDirector,App Development, GCCX
Mo SiddiquiSenior Manager, Architecture and Design
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Recommended Sessions
SESSION # TITLE DATE/TIME
DO3T05SVision and Roadmap: Accelerating the Speed of App
Delivery with Developer-Centric API Management11/18/2015 at 1:00 pm
DO3X95S
Tech Primer: Accelerating the Mobile App Development
Process – How to Simplify Building Context Aware and
Reactive Mobile Apps
11/18/2015 at 4:30 pm
D03T20SThe CA Roadmap for Service Virtualization and the
DevTest Portfolio11/18/2015 at 2:00pm
D03T24SAccelerate DevTest with Microsoft Azure and CA Service
Virtualization11/19/2015 at 3:00 pm
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Must See Demos
DevOps Simulation Experience
CA Service Virtualization
Service Virtualization Use Cases
CA Service Virtualization
Service Virtualization on Demand
CA Service Virtualization
Service Virtualization Innovations
CA Service Virtualization
Simplify API Design, and Creation
CA Live API Creator
Unlock the Value of APIs
CA API Management SaaS
Extend Architectures with APIs
CA API Gateway
Accelerate Mobile/IoTDevelopment
CA Mobile App Services
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Our promise…
To consistently deliver a superior experience by putting your organization at the center of all we
do. The ultimate measure of our success is through your success and earning your trust as a
strategic partner.
Invest to build
long-term
relationships
Deliver innovative
business outcomes
Commit to each
customer’s success
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© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type of
warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation
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Abstract
Survive Industry Disruption and Deliver a Great Customer Experience with APIs and Service Virtualization
What were once well-defined, insulated markets will never be the same. The likes of Uber and Airbnb have disrupted stable industries, shifting competitive advantage through connectivity and a better customer experience. And the developer has become the lifeblood of the new digital organization, accelerating app development and unlocking the value of consumer data. Please join Rahim Bhatia, SVP of the API Management business unit, discuss how a frictionless developer environment is now a necessity to survive in this new world. And how APIs and service virtualization have become fundamental to iterate faster, turn data into business insights and ultimately improve overall consumer experiences through more agile development.
Rahim Bhatia
CA Technologies
SVP API Management BU
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For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15