Supporting Your Success Brandon Grosvenor Director – National Sales.
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Transcript of Supporting Your Success Brandon Grosvenor Director – National Sales.
Why do we Need a Best Customer Program?
Recognize and reward our top advertisers
Help advertisers plan future budget needs more effectively
What You Told Us…
Harmonized reward program an urgent priority, to enable CMRs to “get on with their job”Goal is to be able to reward large
purchasers, present attractive financial packages from year to year, and encourage increased spend and trial of new productConcern with ease of
administration and tracking
General feeling that YPG did not recognize the large volume purchasesOver-riding concern with value
rather than discounts … and avoiding large apparent increases in price to maintain their buyMost are unaware of specific
discounts
CMRs National Advertisers
Source: Insights Inc. 2005.
Best Customer Tiers
LevelQualifying Spend(Print & Online)
Volume Discounton all purchases
Plus
Platinum $108K+ 4%
Platinum Discount Option(or 25% discount
for growth incentives)
Gold $60K+4%
20% discount for growth incentives
Silver $36K+3%
Bronze $18K+2%
The program recognizes that not all advertisers are alike
Platinum Discount Option
Simplifies the discounting structure and processesProtects current revenuesBetter able to manage client
expectations in the futureEasier to communicate to
advertisers
Minimizes “rate-up” in the futureFacilitates planning of future
budget needs
Benefits for CMRs Benefits for Large Advertisers
EXCLUSIVE ACCESS TO 10% DISCOUNT ON EACH ITEM PURCHASED!
Platinum advertisers are able to choose the program that best suits their needs
Timing
Date Item
Fall 2006 CMRs will be informed of advertiser volume discount levels
End of Year 2006 YPA rates will be converted to new ratesCMRs advise YPG of Platinum advertisers choice of
discount option (Platinum Discount or Growth Offers)
Fall 2007 Issues Program Start
Ongoing Program will run according to calendar year
i.e. Year 2 will be from January to December 2008
CMR Advertiser Centre
Information on both
Print and Online
ProductsPrint Products are
listed by province
Find information on
new products
including Policies
and Procedures,
Visuals, and more!
CMR Advertiser Centre
Online Network
Performance Reports
Top 200 Online Headings
Top Cities – includes page
views by city and by
directory
CMR Advertiser Centre
Information on the
Marketing the Medium
ProgramMarketing Partnership
Program details
Unique Value Program
information
Policies & Procedures –
How you can participate
CMR Advertiser Centre
All the forms you need are in
one place, including
pagination bid form or the
premium products contract
CMR Advertiser Centre
Update your profile, or ensure
you receive e-mail notifications
when new reports are available
on the Centre
CMR Advertiser Centre
How to Register
Fill in the required fields
Once registered you will
receive your user ID and
password. You are now able
to use the site
Premium Product Kit
Contains all of the information related to Premium Products
available in Yellow Pages™ directories
A pictorial example of what the
product looks like
A description of the product
Product size and specifications
for directories in both Eastern
and Western Canada
The new premium product kits contains:
REWARDING YOUR SUCCESS…
Changes to the 2006 Partnership plan include…
The inclusion of past SuperPages (ADS) directories as bonus eligible 50% increase in projected payout
Increased Internet Product Commission 22% to 30%
Opportunity to include or exclude prior year premium product revenues for bonus calculation
REWARDING YOUR SUCCESS…
Improvements to the 2007 Plan
Year 1 Commission for “New” YPG clients - *30%
Any CMR achieving 7.5% organic growth - *Additional Bonus of $50,000
AND…
*Certain restrictions apply
ONE LUCKY CMR WILL RECEIVE
An opportunity to impress your top clients
A way to reward your top Account Managers
Or a way to impress your buddies at the country club…
2007 Presidents Cup 2007 Presidents Cup September 27-30September 27-30
Royal Montreal Golf Club Royal Montreal Golf Club Montreal, QuebecMontreal, Quebec
2007 PRESIDENTS CUP
10 person pass 10 person pass VIP HospitalityVIP Hospitality20 of the world’s top golfers20 of the world’s top golfers4 days of intense competition4 days of intense competition
2007 PRESIDENTS CUP
How do I get there?
Be Tiger Woods
OR
Simply achieve the highest percentage organic growth of any CMR
Contest details to follow.