Grosvenor Connect Newsletter

WelcomeWelcome to the Summer edition of Grosvenor Connection. As ever you will find the

latest product and service updates, along with some fabulous prizes on offer from our closest suppliers. You really should take a moment to enter the competitions - They are only open to Grosvenor clients, so your odds are much better than taking on the readership of the Evening Standard!

Our big news this edition is that having taken over Strand Travel in 2009, we are now integrating them fully into Grosvenor Travel Management. This will strengthen both teams, as we can support one another through the peaks of demand, which will lead to a faster response for you.

With ever-increasing traffic to China, India, Africa and Latin America, our in-house visa service has become more important than ever, so please see our focus on it this quarter. Our buying power in these regions is also increasing as a result so please talk to your Account Director about how we may pass some of this on to you.

Enjoy the Summer

Dominic Joyce - Managing Director

Free Chauffeur Drive!Travellers will automatically benefit from a free Chauffeur Drive Service when you book an eligible Business Class Fare. A chauffeur will collect you and drive you in comfort and style, directly to the airport ready for your bmi flight. Once at your destination a chauffeur will greet you in the airport arrivals area and take you to your chosen location. Customers are eligible for all four pickup and drop off journeys, or can opt out of any that are not required.

This service is available for all departing and arriving bmi customers from Aberdeen, Belfast City, Dublin, Edinburgh, London Heathrow and Manchester to and from a number of cities.

For full information regarding this bmi service, please contact your Account Director [email protected]

Your gateway to BerlinBerlin, Germany's largest city is a major centre of business, politics, media and science. Just as important are culture and lifestyle and the city boasts many attractions for the leisure traveller. bmi offers five daily flights between London Heathrow and Berlin on an Airbus A319/A320 aircraft with Business Class and Economy cabins.

What you can expect with bmi Business Class:

• 2:2seatingconfiguration,32inchesseatpitch• 30kgfreeholdbaggageallowance• Twopiecesofcabinbaggage,plusonepersonalitem• UseofPremiumCheck-inareaatLondonHeathrow,withprioritybaggagedelivery• Complimentarycontinentalandhotbreakfastserveduntil09:30withachoiceofhotmealofferedfortherestofthe

day • Complimentaryselectionofnewspapersandmagazines• AccesstoTheGreatBritishLoungeatLondonHeathrowandLufthansaBusinessLoungeatBerlin.

Competition TimeForyourchancetowinapairofBusinessClassticketstoBerlin,courtesyofbmi,pleaseanswerthefollowingquestion:

Name one of the Business Class features on the bmi Airbus A319/A320 aircraft.

Send your answers to [email protected] by 31st August 2011 Good Luck!

Austrian Airlines flies to Baghdad Austrian Airlines has reintroduced the Vienna-Baghdad-Vienna route into its scheduled flight programme. The carrier operates a total of three flights a week.

Austrian Airlines is returning to the Iraqi capital after 21 years, having been forced to discontinue its original service due to the Kuwait crisis in 1990. Baghdad will be Austrian’s second destination in Iraq, together with the city of Erbil.

AustrianAirlinesisapioneerintheMiddleEast:inspring2004,Austriabecamethe first country in Western Europe to conclude a new, liberal and bilateral transport agreement with the Iraqi authorities after the Iraq war. This was done on the initiative of Austrian Airlines. In December 2006 it was the first Western European airline to operate a service to northern Iraq and has continually expanded its presence in the region. In summer 2011, Austrian Airlines will operate six flights a week to Erbil. With the additional connection to Baghdad, Austrian Airlines offers flights to 12 destinations in the Middle East.

The new one on board. The Europe seat by Austrian.Austrian Airlines are proud to announce that they are in the process of equipping all aircraft of their Airbus and Boeing 737 fleet with the same ultimate seat now found in the Lufthansa European cabin (featured last issue).

The design of this quality Europe seat provides additional space for legs and knees and its reduced weight means less jet fuel is used, benefiting the environment .

Competition TimeFor your chance to win a £50 Fortnum and Mason gift voucher courtesy of Austrian Airlines, just answerthefollowingquestion:

How many flights a week does Austrian Airlines operate to Baghdad?

Send your answers to [email protected] by 31st August 2011

Good Luck!

• C O n n E C T I O n •

Grosvenor Travel Management - 46 Gillingham St, London SW1V 1HUTel +44 20 7233 9494 • Fax +44 20 7233 9495 • Email: [email protected] • Website: www.grosvenortm.co.uk

Airlines

A Faster Way To Earn Rewards BusinessConnect is a loyalty scheme that rewards your company with Miles

every time one of your employees travel.

How it works:

• TheBusinessConnectaccountislinkedtoindividualsEtihadGuestaccounts

• Thecompanyearn75%ofanindividuals'milesforDiamondFirstandPearlBusinessClasstravel

• Thecompanyearn40%ofanindividuals'milesforCoralEconomyClasstravel

• Youcanearnrewardsquickerthaneverbefore:11PearlBusinessClassflightstoAbuDhabi,willearnaBusinessConnectaccountonefreePearlBusinessClassflighttoAbuDhabi.10CoralEconomyClassflightstoAbuDhabi,willearnaBusinessConnectaccount,onefreeupgradetoPearlBusiness

Competition TimeTo celebrate the launch of BusinessConnect, Etihad would like to offer you the chance to win a pair of tickets in their corporate hospitality boxtowatchHarlequinsinaPremiershipRugby fixture* for the 2011/12 season. To win these tickets all you have to do is answer the followingquestion:

How many Pearl Business Class flights does one company need to take in order to qualify for one free Pearl Business Class flight?


Good Luck!

*tickets are subject to availability, full fixture list will be available in July.

Competition Time For your chance to win a goody bag provided by the Joint Venture Carriers, pleaseanswerthefollowing:

Name the 4 airlines working together in the new Joint Venture.


Good Luck!

new Joint Venture offers Simplicity Choice and ValueAirCanada,Continental,LufthansaandUnitedhaveformedajointventurethatprovidesforimprovedefficiency and greater ability of each airline partner to offer a more competitive range of products in the Atlantic marketplace. The carriers cooperate on creating efficiencies, while retaining their individual corporate identities, brands and product offerings.

Simplicity Aligned processes allow for simplified agreementsCoordinated passenger service between carriers including interline ticketing and baggage transferOne contract and one point of contact

Choice Larger inventory of seats with variety of cabin and in-flight product offerings Moreflightstoover450destinations,greaterselection of non-stop and direct routings

Value Opportunity for customers to save on more carriers to more destinationsExpanded traveller services including lounge access Time savings through consolidated reporting

For further information, please contact your Account Director [email protected]

For more details and to enrol please contact your Account Director [email protected]



Airlines

The Westbury Mayfair hotelThe Westbury Hotel is one of the finest hotels in Mayfair. It combines modern luxury and the very best comfort with timeless style. Ideally located on Bond Street, The Westbury is the perfect enclave for both business and leisure travellers to central London.

All guests at The Westbury are treated with paramount importance. They can enjoy an experience which is relaxed and graceful along with exceptional personal service.

Thehoteloffersmanysuperbamenitiesincluding246luxuriousbedroomsandsuitesandstate-of-the-artfunctionfacilitiesatTheWestburyGallery.Theaward-winingPoloBaratTheWestbury(BestHotelBarAward2010)isahaven from the whirl of London life.

Just this month The Westbury Hotel has launched their new all-day-dining restaurant, The Gallery. The Gallery Restaurant is open for Breakfast, Lunch and Dinner 7 days a week. The food is reminiscent of the South of France, The French Rivera and northern Italy with a strong focus on sublime ingredients prepared in an uncomplicated manner. The stunning décor is period France but was designed to be welcoming and warm rather than formal and obtrusive. The Gallery Restaurant is a 96 seated restaurant hosting its own casual bar where guests can enjoy a selection of drinks with their leisurely lunch. This exciting project will be headed up by Head Chef Brian Fantoni, formally of Claridges, The Savoy and Enoteca Restaurant.

Competition Time To win a complimentary weekend at The Westbury please answer the followingquestioncorrectly:

What is the name of The Westbury's new all-day-dining restaurant?


Good Luck!

new RouteTurkish Airlines continues its efforts to create a unique global network and in accordance their newest route will be Kabul

Istanbul- Kabul- Istanbul flights are planned as 3 flights per week and will be launching July 2011.

TheBANKEParis(DERBYHOTELSCOLLECTIONGROUP)isadesignandfashionhotelideallylocatedinthecenterofParis,neartheHaussmann Boulevard and a few steps away from the Opéra House and the Department Stores.

Designedinthe“Eiffel”style,theluxurypropertyisabeautifulandtypicallyParisianbuildingfromthe20thcenturythatwastheformer head office of the CCF bank. The hotel magnificently combines a classical front and an avant-gardiste style interior, with a spectacular panoramic view on the Sacré Coeur and the Montmartre hill.

Our clients enjoy the many amenities this luxurious hotel has on offer.

For further information please contact our reservations team on 020 7233 9494.

Special Business Class FareBritish Airways is introducing a new published fare of £2366 on their London City to new York JFK route.

Additional RouteAnewservicefromLondonHeathrowtoParisOrlycomplimentsBritishAirways'existingHeathrow– Charles de Gaulle operation. This new route will provide travellers with greater choice and easier access to the businesscentreofParis.

new First Class CabinTravellers can now experience the luxury of the new and refined First cabin and suite when they fly between London

Heathrow and new York JFK. Everything about the new First has been designed around customers' needs providing a

more exclusive experience.

For any further information please contact us on 020 7233 9494 or email your Account Director: [email protected]



Hotels

Airlines

Connecting With.....

Richard BoydThis issue we are connecting you with Richard who is the Manager of our Sutton Office. Richard has been working in travel for 18years and we

are lucky that he has been with us for nearly 12 of those. He is an integral part of our team; his wealth of knowledge and expertise, in booking and managing all aspects of travel, is second to none.

What is your role at Grosvenor? UsuallycheeseandpicklebutonFridaymorningsit's sausages. I love Fridays and I love sausages. Oh sorry, you meant role, not roll. My mistake. In that case believe it or not I manage the hugely successful operation that is Grosvenor’s Sutton office. I have a wonderful and experienced team here and we look after some fantastic clients.

What do you enjoy most about working at Grosvenor? What I love most is that any one of us can make a difference as we all have a voice. We are able to have some input as to how things are done and we have all helped shape the company and make it the success it is today. Great companies are made by great people. We are lucky in that we have the best in the business here.

What are your favourite travel destinations and why? There aren’t many places that I desperately want to visit but haven’t yet had the chance to, as I’ve been very fortunate over the years and have visited some amazing places. Although DisneylandParishasbecomeasecondhome,I’dbe a liar if I didn’t say Orlando was top of the list of my favourites though. I was married there back in2001(notetoself–10yearanniversarythisyear) and have had two other amazing trips there. I can’t wait to get back there at some point soon, this time with our kids. Arguably, I am the biggest kid of us all. Disney have cast a spell on me!

What do you do in your spare time?Outside the office I enjoy spending time with my ever expanding family. When they allow, I try to keep up my hobbies of playing the drums and getting out on my bike. I’m currently putting together a home studio so I can get back into making music again. My days of playing in a band are long gone now. Time to go solo!

Stay connected: Remember to look out for our regular G Bulletins providing invaluable up to the minute news and information for you and your travellers.

Grosvenor Focal Point

Staff News

Spring Winners

NeedaPassportorVisa?LetGrosvenor take the strain......

Whether you need a passport, international visa or any other travel document Grosvenor Travel offers a truly efficient service.

Each and every one of our consultants is able to handle your request swiftly and accurately.We will arrange timely collection of your

documents; They will be lodged, collected and then securely returned to you, by hand, with one of our own long-serving in house couriers.

Having the Grosvenor team involved in obtaining the documents you require, will reduce the time and effort involved for you.

For further information regarding this service please contact your Account Director, [email protected] alternatively give your travel consultant a call on 020 7233 9494

30 Year CelebrationsWe are very proud to be able to congratulate Wallace Oram on reaching a 30 year milestone in the travel industry. Congratulations Wallace!

Half a Century CongratulationsMany happy returns and best wishes to Julia Williams in our Sutton Office, on her 50th Birthday this month!

Congratulations to the following lucky prizewinners fromourSpringNewsletter:Our tasty Turkish Delight giveaway was won by Amy Herd of First Reserve Bank.

The Award winning Afternoon Tea at The Lanesborough Hotel was won by Victoria Houston at Arcapita.

Lufthansa's delectable Fortnum and Mason Gift Boxeswentto:PatriciaKeavenyatRABCapitaland Gemma Russell from Brooklyn Brothers.

The weekend at the Grange Tower Bridge Hotel was won by Susan McCarthy from Bank of Montreal

Enter our competitions and hopefully see your name here next issue!



Grosvenor Connect Newsletter

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