Supplying the hybrid library – the agent’s role
description
Transcript of Supplying the hybrid library – the agent’s role
Swets Information Services
Supplying the hybrid library –
the agent’s role
Robert Bley, Sales Manager: E-Access Solutions
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Obtaining content: A complex problem!
Resource Identification
Selection
License evaluation/negotiation
Ordering
Payment/prepayment
Receiving
Discovery/access management
Usage tracking
Renewals /cancellations
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Solutions: Full text journals– Identify and select individual titles or packages
– What’s out there?
- Subject checklists
- Catalogue
- DataSwets
– Will it integrate with your library portal, VLE, or reading list
software?
– Is it cross-searchable alongside other resources?
– License negotiation – likely to be based on site license rather than
concurrent usage, but Swets can advise and help!
– Offers from publishers
– Initiatives from consortia etc
– Administration / setup.
– Invoicing alongside your other subs
– Linking / helping with resource discovery
– Usage monitoring
– Renewal
– Claiming
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Solutions: Databases
– Identify and select package
– What’s out there?
- Subject checklists
- Catalogue
- DataSwets
– Full text v. A&I content
– Full text in the database or outside?
– Will it integrate with your library portal, VLE or reading list
software?
– Is it cross-searchable alongside other resources?
– Full text embargoed?
– License negotiation – likely to be based on concurrent usage
rather than site license, but Swets can advise and help!
– Administration / setup.
– Invoicing alongside your other subs
– Linking / helping with resource discovery
– Renewal
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The modular site for buying, accessing and managing your subscriptions
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SwetsWise: e-procurement
Full web subscription management service
– End user and centralized ordering
– Catalogue browsing/ordering
– Built-in approval procedures
– Renewals, claims, cancellations, subscriber data changes, reports etc.
Rapid electronic transfer of order information
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SwetsWise: online content
– The largest e-journal gateway…
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Underlying Principles
- Depth of content
- Ease of access
- Total management
- …..more than a one-stop shop
- Adaptable and fully integratable
- Meet hybrid / virtual libraries’ needs
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Content
- Linking service
- Control of document delivery & pay–per-view
- Full coverage of the library collection – regardless of media or location
- Largest single gateway
- Full integration
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Linking arrangements with third
parties: examples
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Some of our Linking Partners
The customer!
Databases
Database
A&I layer
Full text?
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Electronic Journals
Publisher A
Publisher B
Publisher C
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Gateways Full text @ Publisher A
Search header data
Full text @ Publisher C
Swets.proxy
Swets.proxy
Swets.proxy
Full text @ Publisher
B
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Linking
Issues
Table of Contents
Abstract &Full Text
Local OPAC
Journal titles
MARC 856 field
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Databases AND Gateways – the best of
both worlds?Database
A&I layer
Full text?
Publishers
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Stable multi-level linking: How it’s done!
http://www.swetswise.com/link/access_db?issn=nnnnnnnn&vol=nnnn&iss=nnnn&page=nnnn
…or translated into a real example...
http://www.swetswise.com/link/access_db?issn=00017272
&vol=80&iss=3&page=24&FT=1
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Alerting
- TOC alerts automatically disseminate the availability of new journal issues
- Search alerts automatically disseminate the availability of new articles of interest to the user
- Customizable texts for library marketing!
- Choice of formats
- Automatic alerts on new journals added to SwetsWise or to your account
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Management- Faster set up times (Triple E project)
- EDI
- Grace periods – all except 13 publishers!
- Automatic license chasers
- Publisher acceptance of Swets proxy
- Auto-access
- Ready made linking URLs
- License management
- Auto-claiming
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The system will show you what it’s claimed for you!
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EDIExchange of electronic information according to standards
Exchange of electronic information according to standards
Input:• Invoices• Check in• Claim responses
Swets System
Output: • Claims• Orders
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EDI interfaces- Swets Information Services is enabled to
handle ALL EDI Transactions: -
- Claiming- Ordering- Invoicing
- …in both X.12 and EDIFACT formats, and can do so by
- Email- FTP- On Disk
- But not all ILS vendors accept these formats and transactions
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What about print?
– Labour intensive processes in the library:
– Checking-in
– Claiming
– Processing
– …but still necessary!
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Leave it to the agent: Consolidation
Service
- Consolidation service
- You receive all issues from publishers all over the world in one shipment.
- 9 distribution centers around the world
- 6 million issues annually
- Issues processed in 24 hours in the distribution centers
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Leave the work to us– From Direct -----> Consolidate your
subscriptions: Consolidation Service
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Leave the work to us
– You receive all issues in one shipment, in a frequency you desire
– Additional services can be provided
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Consolidation
- Receiving all issues once per day/week/month
- Automatic claiming
- Packing lists
- Missing issues sent directlyReports
- Arranging transport & dealing with customs
- Online overview via DataswetsConnect
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Add on Services
Circulation list
Alphabetical issue sorting
Sticker service
Classification stickers
Processing free issues
Library stamp
Security strips
Sealing of issues
Label location
Packing List on floppy
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Subscription services: Regardless of
media- Control:
- Over your subscription management process- Currency risk management
- Cost savings: - Optimize your workflow - Provide all required information, aggregation function
- Convenience:- Customer Service: single point of contact- Provide all required information, aggregation function- One to many, to one!