SUNTECK KClarkson 2014

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Transcript of SUNTECK KClarkson 2014

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Mission & Vision Statement

Our MissionOur mission is to achieve service excellence in our most importantrelationships with our network of sales, operations, and capacity specialists,employees, and shipper clients. In pursuit of our mission, we are focused onnew and empowering information systems, risk management strategies, andcutting our own path of innovation and best practices.

Our VisionOur vision is to be seen as the best choice for transportation and logisticsservices in what is a highly competitive market. We adhere to a philosophy ofservant leadership, whereby from the CEO on down, the servant-leadershares power, puts the needs of others first and helps people develop andperform as highly as possible. Everyone we touch is seen as a ‘customer’and satisfying the needs of the customer is what drives our business.

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Who Sunteck Is

• SUNTECK is a multi-mode transportation solutions provider operatingthrough a network of sales, operations and capacity specialists. We offera “business process outsource” model through which exclusiveindependent agents represent us in the freight transportation marketplaceas a single source solution to a broad range of shipper customers.

• We have developed deep relationships with a broad range of equipmentoperators and drivers through which we meet shipper client transportationneeds. Through our roots as a Top 20 freight broker, SUNTECK has aunique market advantage: asset-based affiliate motor carriers withcapacity to provide over-the-road van and refrigerated truckload,intermodal container dray and expedited services.

• SUNTECK has earned its place on the traffic manager’s ‘short list’ whenselecting well-rounded service providers for ongoing and futuretransportation/logistics requirements.

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Strong Management Team

Combined SUNTECK tenure – 70 years

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Wide Geographic Coverage

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Strong Financial Position

• Portfolio company of Comvest Partners, a private equity firm withmore than $2B in assets under management

• Investment resources at our disposal to extend our band-width ofservices and technology for our customers

• Steady growth curve since company founding in 1997

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Diversified Services Portfolio

As both a brokerage and capacity services provider, SUNTECKoffers:

• Truckload (dry van, temperature-controlled, flatbed)• Less-Than-Truckload• Intermodal (door-to-door, door-to-port, port-to-port)• Drayage (export/import and domestic, container or van, loaded or

empty)• Expedited• Heavy Haul/Drop-deck• Yard Spotting• Distribution & Logistics (last mile, pool distribution, reverse

logistics, white glove)• Dedicated equipment

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What Sets Sunteck Brokerage Apart

• Top 20 Brokerage Firm (Transport Topics) There are 10,000 brokers in the U.S. and Sunteck is one the 15 largest by 2013 revenue

• Member EPA SmartWay Partnership with highest possible score Less than 15% of the EPA’s transport partners are brokers

• Top 100 3PL (Food Logistics Magazine) One of the few brokers that have food/grocery expertise to be categorized a leader by Food Logistics

• Risk Management Insurance that meets or exceeds industry requirements (Sunteck provides $500,000 in Contingent Cargo instead of $100,000) Primary Truck Broker Liability Insurance -- $2 Million policy – less than 10% of brokers have this coverage

• Balanced portfolio of services (dry van, reefer, flatbed, LTL, intermodal, expedited, distribution & logistics), market sectorsand customer types

• Connectivity across the U.S. and Canada through a broad network of independent branch offices Sunteck has nearly 50 offices, so our agents have the resources to partner with other offices for large volume or spike

movements

• Surety Bond of $100,000 Performance-certified by Transportation Intermediaries Association at $100,000 (most brokers carry a $10,000 surety bond)

• Proprietary technology to achieve optimization, integration and visibility through the supply chain We don’t use an off-the-shelf system; our software was developed in-house and enhancements are based on what our shippers

and agents tell us are needed to continue providing top-shelf service

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Brokerage Group

• We are relentless in our efforts to exceed our customers' tactical expectationswhile adding strategic value. Everyone in our brokerage organization isdedicated to service excellence and customer satisfaction. Our experiencedand knowledgeable people, empowered with a web-enabled, state-of-the-artoperating system, deliver unsurpassed service on every shipment.

• As an intermediary, we carefully consider the qualifications of the equipmentoperators we contract with to service our shipper clients’ needs. In today’senvironment, shipper clients demand a practical risk management approach,and SUNTECK is one of few brokers that have Primary Truck Broker LiabilityInsurance ($2 Million policy).

• SUNTECK uses proprietary technology systems to achieve optimization,integration and visibility. We don't use an off-the-shelf system; our softwarewas developed by our team of developers with an in-depth view of ourbusiness needs. Systems enhancements are driven by those who benefit themost, our shipper clients, sales, operation, and capacity specialists.

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Capacity Group

• SUNTECK provides direct motor carrier services through an affiliated family ofoperating units that specialize in over-the-road van and refrigerated truckload,intermodal container dray and expedited services. SUNTECK’s role as acapacity operator focuses on simplifying North American motor trucktransportation for our customers.

• Our goal is to make it easy for shippers to get their products moved on-time,intact, and at the right price. Shipping by truck is still the preferred method ofdomestic transport. From raw materials and work-in-process to finishedproducts, at some point it all moves by truck. We can answer the needs ofcustomers by providing industry-leading trucking service options that canhandle all types of shipments.

• SUNTECK offers you a variety of shipping options, all in an environmentwhere our attention to safety is a top priority. Our “safety first” operationsapproach protects the public and freight in transit and will continue to be aprimary focus in our business.

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Modal Diversity Is A Core Strength

Last year, SUNTECK moved nearly 300,000 shipments across avariety of modes, including dry van and drayage

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Truck Capacity

• 680 tractors and trailers• Vans and flatbeds• Over-the-road and container drayage

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Expertise Through Customer Diversity

SUNTECK moved those 300,000 shipments across a variety ofcustomer types, including 3rd parties, food/grocery andprinting/publishing. SUNTECK had customers in 72 of the 82 SICgroups.

47 – Transportation Providers20 – Food/Grocery Mfg27 – Printing/Publishing51 – Wholesale/Non‐Durable44 – Water Transportation28 – Chemical Mfg30 – Rubber/Plastic Mfg42 – Motor Freight35 – Machinery Mfg26 – Paper Products Mfg50 – Wholesale/Durable54 – Food Stores36 – Electronics Mfg33 – Primary Metals Mfg32 – Glass/Concrete Mfg56 – Apparel Retail34 – Fabricated Metal Mfg

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Organization

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Endorsements From Third Parties

• Member EPA SmartWay Partnership; certified with highest score possible

• Performance-Certified by Transportation Intermediaries Association• Internet Truck Stop Diamond Broker• Top 20 brokerage firm (Transport Topics)• Top 100 3PL (Food Logistics)

• “Sunteck has a success plan for difficult times” – Inbound Logistics• “Sunteck masters the agent model” – Armstrong & Associates

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Focused on Managing Risk

• Managing risk for our stakeholders – including customers – is a primaryfocus of SUNTECK.

• Risk can be minimized by having insurance that meets or exceedsindustry standards, by better managing hired carriers, and deployingsafety programs and stringent hiring practices for our own drivers

• Insurance (Brokerage Group)• For brokered freight, we carry $500k in Contingent Cargo instead of

the industry standard $100k• All brokered loads are covered by Primary Truck Broker Liability

Insurance -- $2 Million policy; less than 10% of brokerage serviceproviders have this coverage; an extra level of protection for theshipper

• Surety Bond of $100k (most brokers only carry a $75k surety bond)

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Focused on Managing Risk (cont.)

• Carrier Management (Brokerage Group)• Fully staffed carrier relations department, having agreements

with a full complement of diversified carriers• Test for validated credentials

• Operating authority – FMCSA• DOT safety rating – SaferSys• Proper insurance – Transcore Carrier Watch

• Monitor industry watchdog sites for complaints• Internal scoring mechanism on performance (combination of

the above plus SUNTECK’s own experience with the carrier;i.e. 5-Star, 4-Star, etc.)

When a carrier meets this litmus test, then and only then arethey qualified to haul for SUNTECK.

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Focused on Managing Risk (cont.)

• Safety & Driver Hiring (Capacity Group)• Safety is critical to growing our trucking operations• Our safety department and insurance compliance officer work

continuously to ensure solid Safestat records• Pre-trip inspection processes• Hours of service and log auditing procedures• Quarterly vehicle inspections• Hiring and retention of quality commercial drivers• New driver orientation• Safety department. visits agents for driver appreciation

meetings• Random drug testing, through background checks• Promote a safer organization and train owner/operators

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Contact

Ken ClarksonSunteck Transport Co., Inc.328 Riverchase Way, Suite DLexington, SC 29072(803) 356-0729 phone(803) 667-3454 [email protected]

www.sunteckinc.net