Change is good. Change to Sunteck.

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Address Text Address Text Sunteck Transport Group – 6413 Congress Avenue, Suite 260 – Boca Raton, FL 33487 – www.suntecktransportgroup.com (888) 301-7720, ext. 8060 Partnering With Sunteck As A Broker Agent Is Smart Business

Transcript of Change is good. Change to Sunteck.

Address TextAddress TextSunteck Transport Group – 6413 Congress Avenue, Suite 260 – Boca Raton, FL 33487 – www.suntecktransportgroup.com

(888) 301-7720, ext. 8060

Partnering With Sunteck As A Broker Agent Is Smart Business

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Contact

Ryan Marks

Marketing Analyst and Recruitment

Sunteck Transport Group

13107 Atlantic Blvd., Site 201

Jacksonville, FL 32225

(888) 301-7720, ext. 8814

[email protected]

www.linkedin.com/in/sunteckrecruiting/

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We Provide…

• Shippers with a balanced portfolio of transportation and logistics services

• Connectivity across the U.S. and Canada by a network of agents and independent branch offices

• Philosophy of customer service excellence shared by all business partners

• Ability to continuously react to changing market conditions and evolving customer needs through its brokerage operations

• Fully staffed carrier relations department, contracts with a full complement of diversified carriers

• Technology to achieve optimization, integration and visibility through the supply chain; our offices focus on a diverse range of market sectors

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We Provide…Growth & Financial Stability

• Organization where entrepreneurship is the cornerstone to conducting business

• Financially secure business partner Solid annual revenue

growth• $320 million in 2011• Up 15% over 2010,

and 73% over 2009 Wholly owned subsidiary

of AutoInfo, Inc. Publicly traded (OTC BB:

AUTO.OB)

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We Provide…Third Party Endorsements

• State-of-the-art internet-based software• Service levels that meet or exceed all accepted industry standards• Member EPA SmartWay Partnership; certified with highest score possible• Performance-Certified by Transportation Intermediaries Association• Internet Truck Stop Diamond Broker• Top 15 brokerage firm (Transport Topics)• Top 100 3PL (Food Logistics)• Top 150 Florida Public Company (Florida Trend)

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We Provide…Access To All Major Modes

Last year, Sunteck moved nearly 150,000 dry van, reefer, intermodal, flatbed, heavy haul and LTL transactions

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Our Statistics

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Our Offices – 50 and Growing

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What The Experts Are Saying About Sunteck

“Sunteck masters the agent model” – Armstrong & Associates

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What The Experts Are Saying About Sunteck

“Sunteck has a success plan for difficult times – Inbound Logistics

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Benefits to Becoming a Sunteck Agent

• Weekly commission settlements• Full complement motor carrier network• Use-to-use proprietary dispatch system• Free DAT and Internet Truck Stop• Leverage Sunteck’s active membership in Transportation

Intermediaries Association TIA is the leading industry organization $100,000 surety bond as leverage for its members Exclusively represents transportation intermediaries of all

disciplines doing business in domestic and international commerce

Voice of transportation intermediaries to shippers, carriers, government officials and international organizations

Conducts an annual convention and trade show, annual marketing conference with leading shippers and carriers, and provides education, research, and services to help its members succeed

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Benefits to Becoming a Sunteck Agent (cont.)

• Agents are represented by a leadership board to provide direction from the agent’s perspective

Seven member agent board (3 appointed, 4 elected) Designed to help take the company to the next level Boards serves to initiate change and offer suggestions necessary for

growth Board chairman has 18 years brokerage experience (7 with Sunteck)

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Tangible Cost SavingsBring More Dollars To The Bottom Line

• No contingent cargo liability costs

• No broker bond necessary – cancel yours and operate under Sunteck's authority and bond

• No ComCheck costs to you

• No dispatch or freight management software – we plug you directly into our operating system via the Internet … our systems are capable of handling more than 1,000 multi-stop or complex loads per day

• No DAT or Internet Truck Stop costs – free unlimited access to live truck availability

• Transcore Rate Index Tool available to all Sunteck agents to assist in pricing decisions

• No mileage program costs to you

• Leverage Sunteck’s buying power as a larger, network organization

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Intangible Savings – Save Time and Money

• No accounting department needed – we bill your shippers and pay your carriers and provide 24/7 accessibility to your weekly itemization of all transactions

• Centralized customer credit approval and collections – we do the credit review and all billing/collections for you

• Diversified carrier network – state of the art, internet-based new carrier set-up

• Centralized cargo claims administration – we process all claims for you

• Daily backup of global database/disaster recovery plan – valuable data is protected

• Confidentiality assured – your valuable customer relationships are protected

• Finder's fee for identifying new agents, drivers and 3PL opportunities

• Marketing to provide support to agents in growing their business (including online Sunteck store for branded merchandise)

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No Hidden Fees

• At Sunteck, there are no “hidden” fees or charges for our agents

• No dilution of your percentage split like some agent programs For example, some brokers charge their agents an “advance risk fee” of up to

four percent of all gross profit should customers not pay their bills• Not with Sunteck

For example, some brokers charge their agents a “customer service fee” up to $1000 per month for supplementing their back office capabilities

• Not with Sunteck For example, some brokers charge their agents up to $10 per bill for

customer rebills• Not with Sunteck

For example, some brokers require their agents to provide accruals for an escrow account

• Not with Sunteck For example, some brokers charge their agents up to two percent if a truck

receives an advance for fuel• Not with Sunteck

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Quality Recognition Program For Carriers

• Launched in 2009, Q-Star is Sunteck’s initiative for improved motor carrier quality performance.

• For carriers to be considered for inclusion in the program, they must meet several criteria: Moving freight for Sunteck on a regular basis Have maintained a satisfactory DOT safety record Have active operating authority and insurance permits in place Have no unresolved or delinquent claims with Sunteck Have current broker agreements on file and have received no negative

performance reports.• Carriers will remain as Q-Star preferred service providers as long as they maintain

the standards set by the program. Additional carriers are added each quarter.• Key benefit to the carrier is they are the only transportation providers granted

access to Sunteck’s live carrier load board. These carriers are given an ID and password to gain visibility to all loads that Sunteck is moving, not just those loads that may be posted on the commercial load boards. This access allows Q-Star carriers to bid on loads before they become more widely available for transport.

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Doing What We Each Do Best

• You – providing front end customer interface for freight solicitation and handling; you are the facing side of Sunteck with each of your shippers

• Sunteck – providing the back office support and infrastructure that allows you to focus on providing first-class service to your customers

“Let us do what we do best so you can do what you do best.”

“I never imagined getting the support I’ve received since joining Sunteck. The tools and assistance that Sunteck provides gives me the opportunity to focus on what I do best.”

Millisa Holt, Sunteck Transport Agent; Ft. Wayne, IN

“Sunteck Transport has given me the opportunity to maximize my potential. They allow me to focus on the most important thing…growing my business. I cannot imagine a better business partner.”

Chris Reed, Sunteck Transport Agent; Charlotte, NC

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IN-HOUSE BACK OFFICE VS. SUNTECK BACK OFFICE

Annual Agent Revenue $2,000,000

Annual Agent Margin $400,000

Transactions Handled (avg. $1400) 1,429

Costs

In-House Cost

Per Transaction

Cost with Sunteck

Per Transaction Difference

Per Transaction

Internet Truck Stop and DAT Subscriptions (Carrier Database) $1,860 $1.30 $0 $0.00 $1,860 $1.30Float on Receivables Past 45 Days (8% cost of money) $20,000 $14.00 $0 $0.00 $20,000 $14.00General Liability & Contingent Cargo Insurance $5,000 $3.50 $0 $0.00 $5,000 $3.50Broker Bond $10,000 $7.00 $0 $0.00 $10,000 $7.00Branded Merchandise (SunPerks) $320 $0.22 $0 $0.00 $320 $0.22Billing and Collections (est. per Ernst & Young) $6,400 $4.48 $0 $0.00 $6,400 $4.48Credit Checks (20% of transactions) $2,417 $8.46 $0 $0.00 $2,417 $8.46Bad Debt Allowance (2% of Revenue) $40,000 $28.00 $24,000 $16.80 $16,000 $11.20Cargo Claims Allowance (3% of Revenue) $60,000 $42.00 $36,000 $25.20 $24,000 $16.80T-Chek Costs $24,000 $16.80 $0 $0.00 $24,000 $16.80Carrier Payables (per IOMA -- 3% of invoice) $60,000 $42.00 $0 $0.00 $60,000 $42.00Mileage Program Subscription $1,000 $0.70 $0 $0.00 $1,000 $0.70Marketing (2% of Margin) $8,000 $5.60 $4,800 $3.36 $3,200 $2.24

Total $238,997 $167.30 $64,800 $45.36 $174,197 $121.94

Comparing the cost of running an in-house back office vs. outsourcing to

Sunteck

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What Really Happens In The Back Office?

• Carrier freight invoice audit• Credit analysis• Customer billing• Carrier database• Carrier payments• Cargo claims and safety• Commission statements• Collections• Marketing • Technology and systems

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We Support All These Services Lines

• Full Truckload Dry Van Reefer Flatbed Over-dimensional

• Less than Truckload • Intermodal • Expedited • Government • Third Party Logistics

• Distribution & Logistics – Last Mile, Pool Distribution, Reverse Logistics and White Glove Service

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Our Management Team

• Harry Wachtel Chairman & CEO With Sunteck since 1997

• Mike Williams President & COO With Sunteck since 2007

• Bill Wunderlich CFO With Sunteck since 2000

• Mark Weiss Executive Vice President Responsible for agent service and

network operations With Sunteck since 1997

• David Less Vice President & CIO Joined Sunteck in 2008 (23 years IT

experience)

• Warren Cohen Vice President Distribution & Logistics Responsible for developing Sunteck’s 3PL

operations With Sunteck since 2008 (13 years

transportation & logistics experience)• Greg Fuchs

Director, Accounting & Financial Services Responsible for back office, including

billing, carrier payables, credit, collections Joined Sunteck in 2012 (32 years financial

and logistics experience) • Russ Dixon

Director, Corporate Marketing & Communications

Responsible for all corporate marketing and communications and sales support for agent offices

Joined Sunteck in 2008 (34 years logistics, transportation and marketing experience)

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Broker Authority & Insurance

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Primary Truck Brokers Liability Insurance

• Effective June 1, 2010, all shipments moved by Sunteck are covered by a $2 million Primary Truck Broker Liability Insurance (PTBLI) policy. It covers our use of non-owned, hired motor vehicles to move brokered freight.

• PTBLI is a significant addition to our risk management strategy. It covers

losses (personal injury and property casualty) that occur involving a Sunteck-brokered motor carrier dispatched on a load by a Sunteck independent agent.

• For shippers concerned about risk management, the addition of this policy provides another layer of protection between the plaintiff and the shipper when a brokered load gets involved in a major accident resulting in a lawsuit.

• As a Top 10 freight broker, we believe it is essential to protect ourselves, our agents and, ultimately, our customers in this manner. We believe our customers will see our commitment to financial responsibility as a reason to do business with Sunteck.

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Paydex Score Comparison

Paydex Score

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In Summary……What Sets Sunteck Apart From Other Brokers

• Top 15 Brokerage Firm (Transport Topics) There are 10,000 brokers in the U.S. and Sunteck is one the 15 largest by 2011 revenue

• Member EPA SmartWay Partnership with highest possible score Less than 15% of the EPA’s transport partners are brokers

• Top 100 3PL (Food Logistics Magazine) One of the few brokers that have food/grocery expertise to be categorized a leader by Food Logistics

• Risk Management Insurance that meets or exceeds industry requirements (Sunteck provides $500,000 in Contingent Cargo instead of

$100,000) Primary Truck Broker Liability Insurance -- $2 Million policy – less than 10% of brokers have this coverage

• Balanced portfolio of services (dry van, reefer, flatbed, LTL, intermodal, expedited, distribution & logistics), market sectors and customer types

Some brokers focus on certain modes or traffic lanes; Sunteck covers them all

• Connectivity across the U.S. and Canada through a broad network of independent branch offices Sunteck has nearly 50 offices, so our agents have the resources to partner with other offices for large volume or spike

movements

• Surety Bond of $100,000 Performance-certified by Transportation Intermediaries Association at $100,000 (most brokers carry a $10,000 surety

bond)

• Proprietary technology to achieve optimization, integration and visibility through the supply chain We don’t use an off-the-shelf system; our software was developed in-house and enhancements are based on what our

shippers and agents tell us are needed to continue providing top-shelf service