SUNGARD AVAILABILITY SERVICES

Overview for New Jersey Higher Education Institutions

In conjunction with NJEDge and SunGard Higher Education

Ocean County CollegeMay 24, 2006

SUNGARD AVAILABILITY SERVICES

• Our Background• Our Services• Our Unique Strengths for New Jersey Higher Ed.

SUNGARD AVAILABILITY SERVICES

SunGard Availability Services is an Information Availability solutions provider offering clients uninterrupted access to mission-critical data and systems

OUR PROFILE – COMPANY OVERVIEW

• Largest provider of Information Availability services in the world.

• Over $1 billion in annual revenue. • Operating group of SunGard Data Systems, a

$4 billion + company.• Founded the commercial disaster recovery industry in

1979. • A global organization with over 60 facilities

and 10,000 clients spanning 10 countries.

SUNGARD FACTS

• More than 60 locations with more than 3 million square feet of hardened facilities

• 100% recovery success rate on more than 2,000 actual recoveries

• Operate resilient hosting and managed services facilities

• More than 5,000 business continuity plans written and 350,000 hours of consulting provided every year

Business Continuity Planning

Continuity Program Management

Information Security Services

Technical Services

Availability Engineering Services

Software

System Management Services

IT Outsourcing Services

Managed Security Services

Managed Storage Services

Monitoring Services

Network Services

Hosting Infrastructure Services

End-User Recovery

Systems Recovery

Mobile

PROFESSIONAL SERVICES

Business Continuity Planning

Continuity Program Management

Information Security Services

Technical Services

Availability Engineering Services

Software - Paragon

MANAGED IT SERVICESSystem Management Services

IT Outsourcing Services

Managed Security Services

Managed Storage Services

Monitoring Services

Network Services

Hosting Infrastructure Services

MANAGED IT SERVICES AT-A-GLANCE

Hosting Infrastructure ServicesSecureHosting: SecureCabinet, SecureSuite, Secure Cages, Secure Space

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Network ServicesNet Redirect, Web Redirect, 10/100 LAN Bridging, Managed

Internet, V*Net, Managed CPE, Load Balancing

Managed Storage ServicesManaged Tape Backup, Managed SAN, Replication, Active Fail-over

Managed Security ServicesManaged Firewall, Managed IDS, Vulnerability Assessment

& Penetration Testing

Monitoring ServicesDevice Monitoring, Platform Monitoring, Database Monitoring, Basic and

Advanced Web Monitoring, Website Reporting

System Management ServicesHardware and Software Installation, Secure Server, System Utility Services

IT OutsourcingMainframe Outsourcing, Production Control Services, Mail and Print Services

SYNERGY – SUNGARD AVAILABILITY SERVICES AND SUNGARD HIGHER EDUCATION

• Linking best practices in infrastructure with Higher Education subject matter expertise

• Digital Campus application management option (Banner, Matrix, PowerCAMPUS, etc.)

• Single vendor for ease in contracting

BUSINESS CONTINUITY

Systems Recovery

End-User Recovery

Mobile Offerings

SYSTEMS RECOVERY

• AS/400• Compaq• Data General• Dell• Digital• FileNET• Hewlett-Packard Company• Hitachi Data Systems• IBM

• NCR• NetFRAME• RS/6000• Sequent• Sequoia• Silicon Graphics• Stratus• Sun Microsystems• Tandem• UNISYS

SunGard can support recoveries on over 30 current and legacy platforms, including:

“FLAVORS” OF SYSTEM RECOVERY

• RTO & RPO – Recovery Time Objective and Recovery Point Objective

Tape-based recovery Electronic vaulting Replication or mirroring “Active / active” dual site production processing

END-USER RECOVERY

• Over 20,000 end-user positions worldwide• 1,000 in Carlstadt and 300 in Philadelphia• Mobile options available• Voice recovery• Remote testing and recovery services

SunGard Mobile Data Center (MDC)

SunGard Mobile Data Center (MDC)

25 Server SetupHP Midrange

Platform

SunGard Mobile Metro Center(MMC)

SunGard Mobile Metro Center (MMC)

Double-expandable design providing 982 sq. ft. of office and workgroup

computing environment

SunGard Mobile Metro Center2(MMC2)

SunGard Mobile Metro Center2(MMC2)

175 Seat Workgroup setup for September 11th

SunGard Mobile Generators

50 KW Portable Generator

37.5 KW Portable Generator

SUMMARY

• Large, established, experienced • Over 200 consultants rich in BC, DR and Security

plan development expertise• Equipment, facilities and people available for disaster

use, with mobile offerings if desired• Resilient hosting/managed services solutions• Close affiliation with SunGard Higher Education• Two major recovery/hosting facilities sharing network

proximity with NJEDge