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Success In The Era of Disruption · Marketing 2. Customer interaction 3. Internal & external...
Transcript of Success In The Era of Disruption · Marketing 2. Customer interaction 3. Internal & external...
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Success In The Era of Disruption
the 7 Axioms Of Value Creation
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Roger banister4 minute mile
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Buster douglasbeating the most feared man on the planet
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If you want to succeed as hard as you want to Breathe
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The Top 10 successful Tech Billionaires in the World
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findingpurpose
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What you love
What the world needs
What you can be paid for
What you are good at
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What you love
What the world needs
What you can be paid for
What you are good at
mission
vocationprofession
passion
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things that will change your life
Finding purpose
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Let’s get to work !what are the top 20 things you want to accomplish ?
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The future needs us to embrace our inner
superhero
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engagementThe future is about #1
Creating unforgettable experiences
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organizational1. Marketing2. Customer interaction3. Internal & external
individual1. Skill development2. Goal setting3. Strategic & tactical
engagement #1
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Perfecting customer engagement
• SPIN Selling• N.E.A.T. Selling• Conceptual Selling• SNAP Selling• The Challenger Sale• The Sandler System• Customer Centric Selling• MEDDIC• Solution Selling• Inbound Selling
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Accountability trumps every other way of succeeding in this technology era
accountabilityThe future is about
#2
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organizational1. Transparency2. Coach (be & have)3. cohesiveness
individual1. Life & career goals2. Meet deadlines3. Deicide & do
accountability #2
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The basic principle is that anyone should be able to hold anyone accountable if it
was in the best interest of the organization
Universal accountability
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The steps to create accountability
1. Drive for results2. Honesty & integrity3. Create trust4. Clear vision & direction5. Problem solving & technical expertise6. Clear cOmmunication7. Ability to change8. Resolve conflict
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A technology driven world needs us to broaden our knowledge
learningThe future is about
#3
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organizational1. Support for learning2. Career counselling3. Develop inside out
individual1. Continue learning2. Plan a pathway3. S+T goals
learning #3
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Does it pay to invest in employees ?
4x average profit
2x average revenue
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Top resources for learning
• Coursera
• Edx
• Open university
• Udemy
• Khan academy
• Academic earth
• Alison
• Open culture online courses
• Alison
• Stanford online
• Harvard education
• Open yale courses
• Uc Berkeley class central
• Mit open courseware
• Codeacademy
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You cannot do it alone. The era of monopolies is over
collaborationThe future is about
#4
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organizational1. Partnering2. Cause based3. Bigger outcome
individual1. Alone doesn't work2. Build alliances3. Peer support
collaboration #4
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$37 billion
total estimated cost of employee misunderstanding because of lack of
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cumulative cost per worker per year due to productivity losses resulting from communications
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47%higher return
Companies that have leaders who are highly effective communicators
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1% = $100,000every percentage point it boosted employee
engagement, individual stores saw a $100,000 increase in operating income annually.
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Let’s get to worknow shrink your list of top 20 down to 15
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acknowledgementThe future is about
#5The right people are your greatest ally
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organizational1. Internal & external2. Success+failure3. Build people
individual1. Personal growth2. Higher engagement3. Human approach
acknowledgement
#5
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5 companies that are changing things
• Full Contact - They pay employees $7500 for taking a vacation
• SouthWest – reinvented culture
• GlassMoney - Appreciation Mode
• Screwfix - Open Honest Culture
• Dreamworks – open collaborative
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Go beyond just financial success and think creating more value
Value creationThe future is about
#6
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Customers come second, employees first – Richard branson(virgin group is worth $5 Billion)
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Let’s get to workshrink your list of 15 down to 10
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actualizationLeaving a legacy
The future is about
#7
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Execution drives the future
1. Transportation – hyper loop 20252. Communication – smartphones obsolete by 20253. car – driverless cars 20304. Galactic – mars by 20305. Learning – vr/mr replaces books by 20306. The end of fossil fuels - 20507. singularity- man+machine become one(neural race) – 2050
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Let’s get to workshrink your list of 10 down to 5
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Are you ready ?@iankhanfuturis
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