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STUDENTS’ ANXIETY IN PUBLIC SPEAKING
A SARJANA PENDIDIKAN RESEARCH PAPER
Presented as Partial Fulfillment of the Requirements
to Obtain the Sarjana Pendidikan Degree
in English Language Education
By:
Johannes Abidan Theophilia Tambunan
Student Number: 131214068
ENGLISH LANGUAGE EDUCATION STUDY PROGRAM
DEPARTMENT OF LANGUAGE AND ARTS EDUCATION
FACULTY OF TEACHERS TRAINING AND EDUCATION
SANATA DHARMA UNIVERSITY
YOGYAKARTA
2018
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STUDENTS’ ANXIETY IN PUBLIC SPEAKING
A SARJANA PENDIDIKAN RESEARCH PAPER
Presented as Partial Fulfillment of the Requirements
to Obtain the Sarjana Pendidikan Degree
in English Language Education
By:
Johannes Abidan Theophilia Tambunan
Student Number: 131214068
ENGLISH LANGUAGE EDUCATION STUDY PROGRAM
DEPARTMENT OF LANGUAGE AND ARTS EDUCATION
FACULTY OF TEACHERS TRAINING AND EDUCATION
SANATA DHARMA UNIVERSITY
YOGYAKARTA
2018
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ABSTRACT
Tambunan, Johannes Abidan Theophilia. (2018). Students’ Anxiety in Public
Speaking. Yogyakarta: English Language Education Study Program, Department
of Language and Arts Education, Faculty of Teachers Training and Education,
Sanata Dharma University.
Public speaking is an obligatory course for students of English Language
Education Study Program. They have to take public speaking course and pass it.
However, many get public speaking anxiety. To help reducing it, lecturers teach
some techniques in the classroom. Group practice is one of the techniques and this
paper analyze how effective it is to reduce public speaking anxiety.
The objectives of this study are to find out the causes of public speaking
anxiety and the effects of group practice in reducing public speaking anxiety.
There are two research questions that are used in this research. First, what are the
causes of public speaking anxiety? Second, what are the effects of group practice
in public speaking course on students’ anxiety?
The method of this research is mixed method that consists of quantitative
data and qualitative data. To get the data, the researcher conducted observation
once in Class C of batch 2014 of English Language Education Study Program.
The researcher then distributed quantitative questionnaires to 27 students of Class
and did interview to two students with lowest score of anxiety and two students of
highest score of anxiety. The data is analyzed by using some related theories.
As the conclusions of the research, there are five causes of public speaking
anxiety namely the mastering of the materials, self-confidence, nervousness, panic
and the fear of making mistakes. Group practice which is one of the solutions to
reduce public speaking anxiety gives four benefits students. They are getting
opportunity to practice, getting feedbacks from classmates, stimulating real
situation, and gaining more knowledge.
Keywords: public speaking anxiety, public speaking, anxiety, group practice,
causes, effects
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ABSTRAK
Tambunan, Johannes Abidan Theophilia. (2018). Students’ Anxiety in Public
Speaking. Yogyakarta: Program Studi Pendidikan Bahasa Inggris, Jurusan
Pendidikan Bahasa dan Seni, Fakultas Keguruan dan Ilmu Pendidikan,
Universitas Sanata Dharma.
Berbicara di depan umum (public speaking) adalah mata kuliah wajib bagi
mahasiswa Program Studi Pendidikan Bahasa Inggris. Mereka harus mengambil
dan lulus mata kuliah ini. Tetapi, banyak mahasiswa yang mendapat kecemasan
berbicara di depan umum. Untuk membantu mengurangi itu, dosen mengajarkan
beberapa teknik di kelas. Latihan dalam kelompok adalah salah satu teknik dan
makalah ini akan menganalisis seberapa efektif teknik ini untuk mengurangi
kecemasan berbicara di depan umum.
Tujuan dari penelitian ini adalah untuk mengetahui penyebab kecemasan
berbicara di depan umum dan efek dari latihan dalam kelompok untuk
mengurangi kecemasan berbicara di depan umum. Ada dua pertanyaan penelitian
yang digunakan dalam penelitian ini. Yang pertama adalah apa penyebab
kecemasan berbicara di depan umum? Yang kedua adalah apa efek dari latihan
dalam kelompok dalam mata kuliah public speaking bagi kecemasan mahasiswa?
Metode penelitian ini adalah metode campuran yang terdiri dari penelitian
kuantitatif dan penelitian kualitatif. Untuk mendapatkan data, peneliti melakukan
observasi satu kali di Kelas C angkatan 2014 Program Studi Pendidikan Bahasa
Inggris. Peneliti kemudian mendistribusikan kuesioner kuantitatif kepada 27 siswa
Kelas dan melakukan wawancara kepada dua siswa dengan skor kecemasan
terendah dan dua siswa dengan skor kecemasan tertinggi. Data dianalisis dengan
menggunakan beberapa teori terkait.
Sebagai kesimpulan dari penelitian, ada lima penyebab kecemasan
berbicara di depan umum yaitu pengasaan materi, kepercayaan diri, kegelisahan,
panik dan ketakutan membuat kesalahan. Latihan dalam kelompok yang
merupakan salah satu solusi untuk mengurangi kecemasan berbicara di depan
umum memberi empat manfaat bagi mahasiswa. Manfaatnya yaitu kesempatan
untuk berlatih, mendapatkan umpan balik dari teman sekelas, menstimulasi situasi
nyata, dan mendapatkan lebih banyak pengetahuan.
Kata kunci: public speaking anxiety, public speaking, anxiety, group practice,
causes, effects
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ACKNOWLEDGEMENTS
First of all, I would like to express my gratitude to Jesus Christ for his
blessings so that I can finish my research paper. Without Him, I will not be able to
finish my study and this research paper.
I want to show my great gratitude to my advisor, Truly Almendo
Pasaribu S.S., M.A. who always supports and guides me to finish this paper. She
gives me ideas to make this paper better.
I would like to thank my beloved parents, Tongam Pangihutan
Tambunan and Harsiani. They keep supporting and reminding me to finish this
paper. I would want to thank my beloved girlfriend, Ursula Peggy Susanti who
keeps me smile and strong until this paper is finished well. For the last, I also
want to thank my beloved friends, Yohanes Maria Restu Dian Rahardjo,
Martinus Heris Himawan, Cynthianita Septifani Purnomo, Nindya
Primandita Kristianingrum, Bernadeta Erwips Claudia, and Robertus
Darutama who give me advice and spirit to finish this paper. They give me
advice how to finish this paper correctly when I want to give up finishing this
paper. In the end, I would like to thank everybody who help me to finish this
paper. I hope God blesses you and keeps His grace upon you all.
Johannes Abidan Theophilia Tambunan
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TABLE OF CONTENTS
TITLE PAGE ………………………………………………………………... i
APPROVAL PAGES ………………………………………………………... ii
STATEMENT OF WORK’S ORIGINALITY ……………………………… iv
LEMBAR PERNYATAAN PERSETUJUAN PUBLIKASI …………………… v
ABSTRACT ………………………………………………………………… vi
ABSTRAK …………………………………………………………………… vii
ACKNOWLEDGEMENTS ………………………………………………… viii
TABLE OF CONTENTS……………………………………………………. ix
CHAPTER I: INTRODUCTION …………………………………………… 1
A. BACKGROUND ……………………………………………. 1
B. METHODOLOGY ………………………………………….. 4
CHAPTER II: DISCUSSION ……………………………………………….. 7
A. REVIEW OF RELATED LITERATURE …………………... 7
1. Public Speaking …………………………………………. 7
2. Anxiety …………………………………………………. 8
3. Collaborative Learning…………………………………… 10
B. FINDINGS AND DISCUSSION …………………………… 11
1. Findings …………………………………………………. 11
2. Discussion ………………………………………………. 13
CHAPTER III: CONCLUSIONS AND RECOMMENDATIONS ………… 21
A. CONCLUSIONS …………………………………………… 21
B. RECOMMENDATIONS ……....…………………………… 23
REFERENCES ……………………………………………………………… 25
APPENDICES ………………………………………………………………. 28
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CHAPTER I
INTRODUCTION
In this chapter, the researcher discusses the introduction of the study. The
introduction consists of the background of the study, research questions, and
methodology.
A. Background
Public speaking is a common activity for people. Lucas (2009) explains
public speaking, as its name implies, is a way of making your ideas public-of
sharing them with other people and of influencing other people. All people have
done public speaking. Public speaking itself is an activity which requires people
to speak in front of the public in order to deliver the main ideas of their speech.
Although public speaking requires the speaker to speak in public, it is not the only
form of public speaking. Public speaking has many forms. According to Lamerton
(2001), a job interview, a presentation to potential clients, a speak to a journalist
and a speak to your peers at a trade conference are also the forms of public
speaking. Those activities have been done by a person at least once in their lives.
Public speaking also gives benefits to the speaker. Hamilton (2010) gives some
benefits of public speaking like enhancing personal satisfaction and development,
influencing your world and advancing your career.
However, for some people, public speaking can be a bad experience.
Davidson (2003) states public speaking traditionally makes the top 10 lists of
things people would prefer to avoid. People will consider to avoid public speaking
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as much as possible. One of the main reasons for people to avoid public speaking
is anxiety. Everyone gets nervous about speaking publicly! In fact, most people
list public speaking as one of their biggest fears in life, even people who do it
professionally (Learning Express Editor, 2010). Based on the Academic Guide of
English Language Education Study Program 2012, public speaking is an
obligatory course for students of English Language Education Study Program.
Students must take and pass this course in semester five in order to graduate from
the university. Many of the students including the researcher feel worried about
speaking in public. Most of the students feel anxious and it can make the students
forget the main ideas of their speech that they will deliver to their friends. Even
some of the students forget what they have to talk about because of the anxiety.
Based on the researcher’s experience when the researcher did public
speaking in public speaking class, the researcher often felt anxious and worried.
Whenever public speaking class starts, the researcher would hope that the
researcher would not get the chance to speak in front of the class. The researcher
would feel anxious and worried about the topic and the ideas. The researcher felt
afraid that the researcher’ speech was difficult to understand. The researcher was
also afraid of not getting positive feedbacks from the lecturer and classmates.
Those were the things which caused the anxiety level of the researcher high and
made the researcher forgot the main idea that the researcher was going to deliver.
To overcome the anxiety of the students, the lecturer of public speaking
class orders the students to do some activities like practicing in group, watching
videos, and making reflections. Practicing in group requires the students to make a
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group with three up to four students. Students can practice together with the group
to get useful feedbacks and comments from their group mates about their public
speaking performance. In this study, the researcher focuses on one activity which
is group practice. The researcher looks for the students’ opinions about group
practice and their anxiety of speaking in public.
Research Questions
In order to gain deeper understanding about the matter in the background
of the study, a research had been conducted by interviewing four students of
English Language Education Study Program. The students had taken public
speaking course. There are two research questions which are based on research
background.
1. What makes students anxious in public speaking?
2. How does group practice reduce students’ anxiety in public speaking?
This study was carried out by interviewing students who had taken public
speaking course. The participants were students of English Language Education
Study Program of Sanata Dharma University. The participants were twenty-seven
students of Class C in semester five who had taken public speaking course and
they were specified into four students. To make the it more effective, the study
was limited into students’ opinions about the effects of group practicing in public
speaking class toward their anxiety in speaking in public. The opinions were
restricted only on understanding, effects, and experiences.
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B. Methodology
This part is the methodology. In this research, the researcher will use
sequential explanatory approach. The instruments of the research are observation,
questionnaire, and interview. The respondents are twenty-seven from fifth
semester students of class C batch 2014.
1. Type of research
This study used sequential explanatory approach. According to Creswell,
et all (2005), in sequential explanatory approach, quantitative data are collected
and analyzed, followed by qualitative data. Qualitative data are used primarily to
augment quantitative data. Quantitative research that is used in this research is
survey. According to Mathers, et all (2007), surveys are a very traditional way of
conducting research that are particularly useful for nonexperimental descriptive
designs that seek to describe reality. Survey approach is frequently used to collect
information on attitudes and behavior. Qualitative research that is used in this
research is narrative research. Riessman (2000) explains narrative analysis takes
as its object of investigation the story itself.
2. Respondents
The participants are twenty-seven fifth semester students of Class C batch
2014 of English Language Education Study Program of Sanata Dharma
University. From the result of questionnaires, the participants were reduced into
two students with highest scores of anxiety and two students with lowest scores of
anxiety from Class C batch 2104. Those four students would be interviewed after
the questionnaire was done.
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3. Observation
This research was conducted on twenty-seven from fifth semester students
of Class C batch 2014. The first was to conduct observation. The observation had
been done on 17/10/2016 when the fifth semester students of Class C batch 2014
did their public speaking mid-test. The observation was done once to see how
students did public speaking in front of classmates. The observation was direct
observation. According to Kawulich (2012), direct observation involves observing
without interacting with the objects or people under study in the setting. The
researcher did not involve with the activity. There was no relationship between
the researcher and the group. The researcher used a checklist that contained the
things about public speaking anxiety and how to identify when students felt
anxious when they did public speaking.
4. Questionnaires
The questionnaires had been given on 23/11/2016 to twenty-seven fifth
semester students of Class C batch 2014. The questionnaires which were used are
quantitative questionnaires to find the students’ anxiety level. Mathers, et all
(2007) explains questionnaires can be either devised by the researcher or they can
be based upon some readymade index. The researcher used Personal Report of
Public Speaking Anxiety (PRPSA) Questionnaire designed by McCroskey (1970).
The researcher asked students to apply by marking with (√) whether students (1)
strongly agree, (2) agree, (3) are undecided, (4) disagree, or (5) strongly disagree
with each statement. After that, the researcher calculated the percentage of each
degree agreement by using the following formula:
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Note:
= The number of participants who agree with particular degree of
agreement
= The total number of participants.
5. Interview
Two students with highest scores of anxiety and two students with lowest
scores of anxiety had been interviewed separately. The researcher had done the
interviews on two students with highest scores of anxiety and two students with
lowest scores of anxiety on May, 2017. In-depth interview was used to find
deeper information about causes and the effects of students’ public speaking
anxiety. According to Boyce & Neale (2006),” In-depth interviewing is a
qualitative research technique that involves conducting intensive individual
interviews with a small number of respondents to explore their perspectives on a
particular idea, program, or situation” (p. 3). The researcher used paper which
contained some questions related to research questions about public speaking
anxiety as a guide to interview the students. The researcher also used a
smartphone to record the interviews.
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CHAPTER II
DISCUSSION
This chapter contains two main parts. The first part is review of related
literature which shows some theories which were used in this study. The second
part is findings and discussion which presents the research findings and provides
answers of research questions.
A. Review of Related Literature
In this section, the researcher reviews related literature or theory that are
used in this research. There are four theories that are used. There are public
speaking, anxiety, and collaborative work.
1. Public Speaking
In general, public speaking is defined as speaking in public in front on
many people. However, it is more than speaking in public. Black and Moore
(1955) defines public speaking is one person talks and several people. Lucas
(2009) describes public speaking does not merely mean speaking in public. It is
the means to express and deliver the speaker’s notion or opinion to public. When
people do public speaking, they have important messages or ideas that they want
to deliver to audiences. If the speech does not contain any message or purpose, it
means the speech cannot be considered as public speaking. Moreover, public
speaking is different from talking to others in daily conversation. Public speaking
is special and it cannot be learned by talking with your friends or families only. A
wise man once said, “Nobody ever learned anything while he was talking.” This is
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not entirely true when it comes to public speaking, because the art of public
speaking can only be learned by speaking in public (Learning Express Editor,
2010). That’s why some people find that public speaking is harder to be learned
than daily conversation.
Because public speaking is special, the speaker must know what he or she
wants to talk about first before delivering the speech. The speaker must practice
again and again about his or her speech. The speaker needs to rally careful about
what messages or ideas he or she wants to deliver to public. Lamerton (2010)
explains people can get through life without practicing what to say. People don’t
clam up when they ask for us ticket. And there’s no single ‘right’ way of asking
for the bus ticket. People just start speaking and you get your message across.
Once they know what they want, public speaking is no different. In addition,
public speaking is also important skill that everyone should have.
2. Anxiety
Anxiety is a reaction that can be felt by someone who feels afraid of
something or some activities. Anxiety makes human feel scared and creates chaos
in human’s mind. People in every age can have anxiety. According to Spencer, et
all (2003), anxiety is an equal opportunity problem—it can affect anyone in any
category of human existence and at any age. For students of English Language
Education Study Program whose mother language is not English, anxiety can give
negative effect to the process of mastering public speaking in English. According
to MacIntyre and Gardner (1991), anxiety poses several potential problems for the
student of a foreign language because it can interfere with the acquisition,
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retention, and production of the new language. Anxiety will make students get bad
score for public speaking course.
However, the sign of anxiety itself can be detected by some signs.
Johnston (2006) explains some signs to detect anxiety; physical signs like
sweating, having headache and breathing shortly, emotional signs like fear of
death and cognitive signs like having difficulties concentrating. If the students
show one of those signs when they do public speaking, it means that they feel
anxious. Student who shows more than one sign of anxiety should be helped by
the lecturer to reduce his or her anxiety before the anxiety gives problems to that
student.
Although anxiety is mostly about negative things, but anxiety also has
positive side that is useful for people life. According to Mayer (2008), anxiety is a
normal aspect of life and of being human, and it has a positive side to it, too. In
order to have a zest for life, to go after dreams, to be mentally alert, and to achieve
goals, anxiety is one of the driving forces that can help. Although that adrenaline
rush is necessary to reach one’s personal best, anxiety needs to be channeled for
positive use. Anxiety itself can be reduced if someone has achieved what he or
she wants. According to Sookman & Leahy (2010), anxiety and worry persist
until displaced by competing goals or distractors, or until the person appraises that
the “work of worry” is complete. By achieving the student’s dream or goal, he or
she is on the way to reduce his or her anxiety.
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3. Collaborative Learning
Laal & Laal (2012) explains collaborative learning (CL) is an educational
approach to teaching and learning that involves groups of learners working
together to solve a problem, complete a task, or create a product. According to
Dillenbourg (1999), collaborative learning is a situation in which two or more
people learn or attempt to learn something together. It can be done in two or more
that may be interpreted as a pair, a small group (3-5 subjects), or a class (20-30
subjects). Collaborative learning can usually be done within small groups of
students helping each other to learn and get knowledge and feedbacks. Dooley &
Bamford (2018) explains collaborative learning provides students with
experiential opportunities to discover new information, apply prior knowledge,
and solve problems, all while engaging in dialogue with peers. One of the
examples of collaborative work is group practice.
In public speaking class, speaking in front of classmates clearly is the
main goal. Students also want to get the best score for their performances. To help
students in achieving the goal and good score, the lecturer orders them to practice
in group. Group practice is an activity which requires several people to practice
together in a group. Group practice is similar to collaborative learning explanation
from Laal & Laal (2012). Both methods provide the opportunity for students to
practice and learn together with friends or in group. The lecturer of public
speaking class orders students to practice in group so that students can practice
together, evaluate each other performance, and receive feedbacks from other
group members. After doing group practice, students can speak in front of
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classmates better and get the best score for public speaking course. Before
practicing in group, the lecturer will ask students to make a small group with three
up to four members. This is similar to collaborative learning explanation from
Dillenbourg (1999) in which an individual works with others in pair, in small
group or with the whole class. Group practice is also similar to collaborative
learning explanation from Dooley & Bamford (2018). Collaborative learning
provides students with opportunities to discover new information, apply prior
knowledge, and solve problems, all while engaging in dialogue with peers. In
group practice, students also have the opportunity to practice, specifically practice
public speaking. Other group members will observe and take notes from the
student who speaks in front of them. They will evaluate his or her performance,
give feedbacks and exchange information and knowledge related to his or her
topic. The student will use the feedbacks and knowledge improve his or her
performance so that he or she can speak better in front of the class and the lecturer
in the mid-test or final test.
B. Findings and Discussion
1. Findings
Public speaking anxiety happened in every student of class C batch 2014
who did it in the classroom. To know the level of anxiety in the classroom, the
questionnaires had been distributed to the fifth semester students of English
Language Education Study Program. After counting the data using the correct
formula, the result of the questionnaires can be seen in APPENDIX B on page 31.
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After the results were obtained, the next step was to determine the score of
anxiety. The researcher completed the following steps:
1. Add scores for items 1, 2, 3, 5, 9, 10, 13, 14, 19, 20, 21, 22, 23, 25, 27, 28, 29,
30, 31, 32, 33, and 34
2. Add the scores for items 4, 6, 7, 8, 11, 12, 15, 16, 17, 18, 24, and 26
3. Count PRPSA score of each student by following this formula:
PRPSA = 72 - Total from Step 2 + Total from Step 1
4. Classify the score of anxiety based on:
Low = < 98
Moderate = 98-131
High = > 131
Mean = 114,6
After the researcher does the step above correctly, the result is below.
Table 1.1. Students’ Level of Anxiety
Level of Anxiety Number of Participants
Low = < 98 13
Moderate = 98-131 13
High = > 131 1
Total 27
Table 1.1 shows the result of the questionnaires. They are three level of
anxiety in PRPSA questionnaire which is designed by J. C. McCroskey (1970).
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Participants of the questionnaire will get ow level of anxiety if their score is below
98. Participants will get moderate level of anxiety if their score is between 98-
131. Participants will get high level of anxiety if their score is above 131. From
the questionnaire that had been distributed, there were 13 students with low scores
of anxiety, 13 students with moderate scores of anxiety and 1 student of high
score of anxiety. The results occurred because most participants chose option 3
which was undecided as their choice of the questionnaires. This undecided option
had influenced to their final score. Then, the researcher conducted interviews on
two students with lowest scores of anxieties and two students with highest scores
of anxieties.
2. Discussion
In this chapter, the researcher explains the result of the interview. There
were four interviewees who had been interviewed. The researcher selected these
interviewees from the result of PRPSA questionnaire. From the PRPSA
questionnaire, the researcher discovered they were 13 students with low level of
anxiety, 13 students with moderate level of anxiety and 1 student with high level
of anxiety. The researcher selected two students with highest anxiety scores and
two students with lowest anxiety scores. From the interviews, the researcher
found causes of students’ public speaking anxiety and the benefits of group
practice.
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2.1. Causes of Student’s Public Speaking Anxiety
After the researcher interviewed two students with highest anxiety scores
and two students with lowest anxiety scores, the researcher found causes of
student’s anxiety. There are five causes of students’ public speaking anxiety.
2.1.1. Difficulty in Mastering the Materials
Preparing and mastering the materials before delivering public speaking is
a must for public speaking speaker. Just like hours of material research,
preparation and planning will help you to reduce nervousness and appear more
confident and more knowledgeable to your listeners (Nikitina, 2011). However,
some public speaking speaker had difficulties in mastering the materials. The four
students whom the researcher had interviewed also had these difficulties.
Participant 3 said, “If I cannot master it well, I will be more anxious.”. Although
the lecturer allowed students to bring a note to help the students deliver their
speech, participant 4 did not bring it. Participant 4 said, “I don’t like to bring note
because it will distract my concentration on my topic.”. Public speaking speaker
who does not master his or her material well can increase the chance of getting
public speaking anxiety. Bringing a small note may help speaker to remember the
main idea of the speech, but it is not recommended at all. It can distract speaker
concentration with his or her speech.
2.1.2. Confidence
According to Grapsy (2011), effective public speaking is not implying
about learning what to say, but about developing the confidence to say it.
However, it is not easy to speak in front of audiences confidently. All participants
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said they are not confident when it is time for them to deliver their speech. This
cause happened primarily because they were nervous of many audiences who
were watching them. Participant 2 said, “I feel nervous to stand in front of
audiences.”. Participant 4 added, “I feel nervous before standing in front of
audience but it is reduced after I stand in front of them.”. Students who feel not
confident can try to give best smile to audiences. Smile can attract audiences’
attention and make speaker feel more confident.
2.1.3. Nervousness
From the interview that the researcher had done, nervous was one of the
causes that all interviewees agreed to cause public speaking anxiety the most.
Participant 1 stated that nervous is one of the causes of her public speaking
anxiety, “Nervousness, panic and too many students who watch me doing public
speaking.”. Participant 2 added,” I will go blank and make mistakes in my
speech.”. Participant 3 explained, “I get fast heartbeat, and tremor. My grammar
becomes unorganized.”. The main reason of nervous according to the four
interviewees was because they had to talk in front of many audiences and they had
to become the center of attention. Furthermore, public speaking speaker is not
advised to start speaking when they are nervous. Audiences must not know the
speaker is also nervous. Webster (2012) explains speaker who opens the speech
by saying to the audience, “I’m so nervous,” all of that positive credibility could
be wiped out. It is better for students to take deep breaths and release them slowly
when they got anxious in doing public speaking. It can reduce nervousness and
anxiety.
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2.1.4. Panic
Panic is another cause of public speaking anxiety. Csoti (2003) indicates
panic may come when someone is anxious and he or she cannot escape it or in
situations where help is not immediately available. Public speakers tend to have
panic when they are too nervous. From the interview, the researcher found out
that panic could be disaster to student whom would do public speaking.
Participant 3 said, “I get fast heartbeat, tremor and get focus loss.”. Participant 4
explained, “When I panic, I sweat a lot. My sound volume is not clear and I begin
mumbling. Participant 1 added, “I usually mumble and say “a” “ahh” “mmm”.”.
Students must not mumble when panic occurs. If public speaking anxiety occurs,
students can keep quiet for a moment and try to relax before continue the speech.
2.1.5. Fear of Making Mistakes
The last cause of public speaking anxiety is afraid of making mistakes.
Fear of making mistakes was the most important source of anxiety among
students (Nevalainen et.all., 2012). All participants were afraid of making
mistakes when they were going to deliver their public speaking speech. They want
their speech to be as perfect as they can. They want to deliver the best
performance. What participant 4 said, “The feeling of not doing well and making
mistakes makes me anxious.”, represents other participants’ opinions. In short,
students who are going to deliver public speaking must avoid making mistakes to
avoid public speaking anxiety.
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2.2. The Benefits of Group Practice
From the interviews that had been done, researcher had found the benefits
of group practice from participants’ opinions. Group practice was done by
students of public speaking class in groups of three up to four people. Group
practice helped students to perform and deliver speech better in front of
classmates and lecturer. Group practice also helped students to get better score for
public speaking performance. Group practice also has benefits for the students.
There are four benefits of doing group practice to reduce public speaking anxiety.
2.2.1. Getting Opportunity to Practice
Wenger (1998) explains practice is about meaning as an experience of
everyday life. All participants agreed that practice is the best way to improve
public speaking skills. Moreover, by practicing again and again, the anxiety will
also decrease. Participant 3 said he is more comfortable to practice together with
classmates than lecture, “I can talk to friends not lecture. I mean I am more
confident to speak my speech to my friend rather than the lecturer.”. However,
participant 2 chose to practice alone rather in group, “I prefer to do it alone in
front of mirror. I just follow the group practice. Most of the students didn’t do
practice seriously.”. Practicing together with friends is useful, but it must be done
seriously, so that the result will be beneficial for students to improve public
speaking skill and reduce public speaking anxiety at the same time.
2.2.2. Getting Feedbacks from Classmates
Hattie and Timperley (2007) say feedback is information provided by an
agent (e.g., teacher, peer, book, parent, experience) regarding aspects of one's
PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
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performance or understanding. Participant 1 said, “The feedback is most
beneficial and useful. I can know limit, make it better, and it influences my
confidence.”. Her classmates gave comments to her that were useful for her to
find her strengths and weaknesses. She could also repair her weaknesses. She
also felt her performances was increasing fast by doing group practice. Participant
4 added, “I can get beneficial correction from friends’ feedbacks. I can evaluate
and reflect myself about what to improve and need to change.”. The feedbacks are
indeed useful for students. They can use the feedbacks from friends to enhance
public speaking skill. When students have known their own strengths and
weaknesses, they can improve and change what need to be changed. They can do
public speaking better without excessive public speaking anxiety.
2.2.3. Stimulating Real Situation
Participant 4 is the student with highest score of anxiety and she was
shocked. She thought that she could speak well in front of audiences even though
she got anxious. However, she agreed with the result and she explained group
practice was really helpful to her. Group practice was really useful for her because
she could practice together with her classmates. Group practice also help her
stimulating real situation by simulating her friends as audiences. According to
Ingalls (2008), simulation is a powerful tool if understood and used properly.
Participant 4 stated, “I can also practice and imagine the condition, situation and
atmosphere.”. Group practice enables students to imagine the situation of
delivering speech in front of group members. However, there participant 2 tells
group practice could give negative effects of stimulating real situation if it was not
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19
done correctly. He explained, “Most of the students didn’t do practice seriously.
They tend to talk about another thing or do daydreaming.”. By doing group
practice correctly and seriously, students will be more relax and get used to the
situation of delivering speech in front of audiences. It will also automatically
reduce their public speaking anxiety
2.2.4. Gaining More Knowledge
Participant 4 admitted she had difficulties to deliver speech well in front of
many people because of the difficulty to find relatable source for her public
speaking material. That is why she liked to do group practice. She stated group
practice gave benefits to improve knowledge. Yikii (2009) states the need to
improve knowledge gain and adoption is motivated by the increasing demand for
natural resources to meet human needs and environmental challenges posed by
developmental activities. Participant 4 explained, “I speak my opinion and my
topic, try to correct and share opinion about each other’s speech, correct
pronunciation, and try to find relevant source.”. Group practice gave her the
opportunity to speak up her mind and idea in speaking with her classmates.
Participant 3 also agreed the feedbacks and comments from his classmates
increased his knowledge and helped him to make his performance better, “I speak
slowly in group practice and try to ask suggestion and weaknesses from my
classmates from my speech practice.”. However, participant 2 thought group
practice could not be beneficial too, “Sometimes, it is not beneficial because of
different perception so I prefer to practice alone.”. Students who master their
materials can do public speaking confidently. To master the materials, students
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20
need relatable sources. Group practice helps students to share opinions and
exchange sources of materials. Students will get more knowledge and will be
more confident in delivering their speech.
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CHAPTER III
CONCLUSIONS AND RECOMMENDATIONS
In this chapter, the researcher presents the conclusions and the
recommendations of the study. The first section is the conclusions that answer the
research problems. The second section is the recommendations for English
Language Education Study Program students, public speaking lecturers and future
researchers.
A. Conclusions
Public speaking course is an important course in English Language
Education Study Program. In public speaking, students learn how to deliver their
speech about specific topic in front of the class. Most of the students in English
Language Education Study Program has public speaking anxiety. It means they
are afraid of speaking in public on in front of many people. One of the best
methods that is used by public speaking lecturer to help students learn about
public speaking and reduce public speaking anxiety is group practice. Group
practice is done by the students in group of three up to four and in five up to ten
minutes for each student. From the research, the researcher found there were five
causes of public speaking anxiety and four effects of group practice to reduce
public speaking anxiety.
There were five causes of public speaking anxiety found in this research.
The first cause was the mastering of the materials. Mastering the materials before
doing public speaking was very important for students. The better they mastered
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22
their own topic the better result they got for final score. The failure to mater the
materials could increase students’ public speaking anxiety. The second cause was
self-confidence. If students could not master their materials well, they would not
be confident to deliver the speech in front of audiences. Furthermore, it would
make their public speaking anxiety worse. The third cause was nervousness.
Students in public speaking class acknowledged that they often felt nervous
whenever public speaking class occurred. They needed to speak in front of the
class and became the center of attention. Some would begin to sweat, mumble and
said unclear speech with false pronunciation. The four cause was panic. When
students were too nervous, they would become panic. They would lose control
and focus of their speech and it could make the final score bad. The fifth cause
was fear of making many mistakes. Students could make mistakes easier in front
of many people and it could distract their concentration with their speech. It could
make students forgot the main idea, gave unclear speech and went blank.
To overcome public speaking anxiety, the lecturer of public speaking class
used group practice. Group practice enables the students to practice their speech in
front of four classmates. There were four positive effects that students could get
from the group practice. The first effect was students could get the opportunity to
practice together with classmates. By practicing more with classmates, they could
decrease their public speaking anxiety. The second effect was students could get
feedbacks from friends. After practicing, group members would give feedbacks
and comments from the performance. These feedbacks could be used by students
to find strengths and weaknesses of their speech performances. After knowing
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23
their own strengths and weaknesses, students would improve their performances
and it would reduce public speaking anxiety more. The third effect was students
could stimulate real situation by doing group practice. Stimulating real situation
was very useful for students. They could imagine the real condition, situation and
atmosphere. They could familiarize themselves with condition, situation and
atmosphere of doing public speaking. The fourth effect was student could gain
more knowledge. By practicing together in group, getting feedbacks and
stimulating real situation, students’ knowledge would increase further. They
would do public speaking better and got good grade for the final score.
B. Recommendations
Group practice is one of the best methods to reduce students’ public
speaking anxiety. Students will be more relaxed. Students will also do public
speaking better if they have practiced together with their classmates before they
perform. The lecturers can also monitor their students’ development easier. For
the students of English Language Education Study Program, the researcher
recommends the students to do group practice regularly and seriously if students
want to reduce public speaking anxiety and speak better. Group practice has many
benefits like it helps to simulate the condition and atmosphere of speaking in front
of many people. Students will adapt easier to the situation. The feedbacks from
group practice is very useful for students to improve their public speaking skills.
Group practice also helps students to prepare themselves better before doing
public speaking.
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For public speaking lecturers, the researcher recommends to keep the
group practice method for the students because it gives benefits to the students. It
also reduces students public speaking anxiety. However, the lecturers should also
look and sometimes participate in group practice inside the classroom. Some
students who do not like doing group practice will not do group practice well. The
lecturers must order that students to do it properly. Lecturers should also give
clearer instructions so that students will understand what they should do in group
practice. Lecturers can also give students learning progress form that will be filled
by the students’ classmates whenever they do group practice. The students will
also be forced to the group practice more serious.
The last is for future researchers. This study is about causes of public
speaking anxiety and the effects of group practice to reduce it. For the future
researchers, the researcher recommends to look another method that is used in
public speaking class that can reduce public speaking anxiety. There are many
other methods that can be studied to see how to reduce public speaking anxiety.
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APPENDICES
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APPENDIX A: The Questionnaire Sheet
Full Name :
Student Number :
Age :
Personal Report of Public Speaking Anxiety Survey
Directions:
This instrument is composed of thirty-four statements concerning feelings about
communicating with other people. Indicate the degree to which the statements
apply to you by marking with (√) whether you (1) strongly agree, (2) agree, (3)
are undecided, (4) disagree, or (5) strongly disagree with each statement. Work
quickly.
1 2 3 4 5 1. While preparing for giving a speech, I feel tense and nervous. 2. I feel tense when I see the words "speech" and "public speech"
on a course outline when studying. 3. My thoughts become confused and jumbled when I am giving
a speech. 4. Right after giving a speech I feel that I have had a pleasant
experience. 5. I get anxious when I think about a speech coming up. 6. I have no fear of giving a speech. 7. Although I am nervous just before starting a speech, I soon
settle down after starting and feel calm and comfortable. 8. I look forward to giving a speech. 9. When the instructor announces a speaking assignment in
class, I can feel myself getting tense. 10. My hands tremble when I am giving a speech. 11. I feel relaxed when I am giving a speech. 12. I enjoy preparing for a speech. 13. I am in constant fear of forgetting what I prepared to say. 14. I get anxious if someone asks me something about my topic
that I do not know. 15. I face the prospect of giving a speech with confidence. 16. I feel that I am in complete possession of myself while
giving a speech. 17. My mind is clear when giving a speech.
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30
18. I do not dread giving a speech. 19. I perspire just before starting a speech. 20. My heart beats very fast just as I start a speech. 21. I experience considerable anxiety while sitting in the room
just before my speech starts. 22. Certain parts of my body feel very tense and rigid while
giving a speech. 23. Realizing that only a little time remains in a speech makes
me very tense and anxious. 24. While giving a speech, I know I can control my feelings of
tension and stress. 25. I breathe faster just before starting a speech. 26. I feel comfortable and relaxed in the hour or so just before
giving a speech. 27. I do poorer on speeches because I am anxious. 28. I feel anxious when the teacher announces the date of a
speaking assignment. 29. When I make a mistake while giving a speech, I find it hard
to concentrate on the parts that follow. 30. During an important speech I experience a feeling of
helplessness building up inside me. 31. I have trouble falling asleep the night before a speech. 32. My heart beats very fast while I present a speech. 33. I feel anxious while waiting to give my speech. 34. While giving a speech, I get so nervous I forget facts I really
know.
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APPENDIX B: The Questionnaire Results
No. Statements 1 2 3 4 5
1. While preparing for
giving a speech, I feel
tense and nervous.
11.1% 59.2% 22.2% 3.7% 3.7%
2. I feel tense when I see
the words "speech"
and "public speech"
on a course outline
when studying.
0% 25.9% 37% 29.6% 7.4%
3. My thoughts become
confused and jumbled
when I am giving a
speech.
3.7% 51.8% 22.2% 14.8% 7.4%
4. Right after giving a
speech I feel that I
have had a pleasant
experience.
22.2% 48.1% 29.6% 0% 0%
5. I get anxious when I
think about a speech
coming up.
7.4% 55.5% 22.2% 11.1% 3.7%
6. I have no fear of
giving a speech.
0% 7.4% 37.3% 48.1% 7.4%
7. Although I am
nervous just before
starting a speech, I
soon settle down after
starting and feel calm
and comfortable.
14.8% 51.8% 14.8% 11.1% 0%
8. I look forward to
giving a speech. 7.4% 18.5% 40.7% 33.3% 0%
9. When the instructor
announces a speaking
assignment in class, I
can feel myself getting
tense.
3.7% 33.3% 37.3% 25.9% 0%
10. My hands tremble
when I am giving a
speech.
3.7% 33.3% 29.6% 33.3% 0%
11. I feel relaxed when I
am giving a speech.
0% 7.4% 55.5% 37.3% 0%
12. I enjoy preparing for a
speech.
3.7% 33.3% 33.3% 29.6% 0%
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32
13. I am in constant fear
of forgetting what I
prepared to say.
3.7% 37.3% 37.3% 14.8% 7.4%
14. I get anxious if
someone asks me
something about my
topic that I do not
know.
14.8% 25.9% 37.3% 18.5% 3.7%
15. I face the prospect of
giving a speech with
confidence.
3.7% 29.6% 44.4% 22.2% 0%
16. I feel that I am in
complete possession
of myself while giving
a speech.
3.7% 7.4% 51.8% 33.3% 3.7%
17. My mind is clear
when giving a speech. 0% 3.7% 44.4% 48.1% 3.7%
18. I do not dread giving a
speech. 0% 14.8% 48.1% 33.3% 3.7%
19. I perspire just before
starting a speech. 3.7% 33.3% 44.4% 18.5% 0%
20. My heart beats very
fast just as I start a
speech.
7.4% 55.5% 25.9% 7.4% 3.7%
21. I experience
considerable anxiety
while sitting in the
room just before my
speech starts.
7.4% 40.7% 29.6% 22.2% 0%
22. Certain parts of my
body feel very tense
and rigid while giving
a speech.
0% 40.7% 18.5% 40.7% 0%
23. Realizing that only a
little time remains in a
speech makes me very
tense and anxious.
3.7% 37.3% 33.3% 22.2% 3.7%
24. While giving a speech,
I know I can control
my feelings of tension
and stress.
7.4% 29.6% 48.1% 14.8% 0%
25. I breathe faster just
before starting a
speech.
0% 48.1% 22.2% 25.9% 3.7%
26. I feel comfortable and
relaxed in the hour or 0% 18.5% 33.3% 40.7% 7.4%
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33
so just before giving a
speech.
27. I do poorer on
speeches because I am
anxious.
14.8% 22.2% 40.7% 22.2% 0%
28. I feel anxious when
the teacher announces
the date of a speaking
assignment.
0% 22.2% 37.3% 37.3% 3.7%
29. When I make a
mistake while giving a
speech, I find it hard
to concentrate on the
parts that follow.
22.2% 25.9% 14.8% 29.6% 7.4%
30. During an important
speech I experience a
feeling of helplessness
building up inside me.
3.7% 22.2% 44.4% 33.3% 0%
31. I have trouble falling
asleep the night before
a speech.
11.1% 11.1% 14.8% 48.1% 14.8%
32. My heart beats very
fast while I present a
speech.
3.7% 51.8% 25.9% 18.5% 0%
33. I feel anxious while
waiting to give my
speech.
18.5% 51.8% 25.9% 11.1% 0%
34. While giving a speech,
I get so nervous I
forget facts I really
know.
0% 37.3% 29.6% 25.9% 0%
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APPENDIX C: Interview Guideline
Interview Guideline
1. What do you feel when you do your public speaking?
2. What are the causes of your public speaking anxiety?
3. What are the signs of your public speaking anxiety?
4. What are your efforts to reduce your anxiety before you do your public
speaking?
5. How did you do the group practice?
6. What are the benefits from the public speaking group practice?
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35
APPENDIX D: Interview Result
No. Question Participant 1 Participant 2 Participant 3 Participant 4 Conclusion
1.
What do you
feel when you
do your public
speaking?
I try to relax. I
had done with
practice before I
do public
speaking so that
I feel more
relax.
First, I feel nervous
to stand in front
audiences then I try
to enjoy it, so it
become enjoyable.
I try to remember
and master to
material. I get fast
heartbeat, tremor,
and get focus
loss.
I like speaking. I am
happy because can
adept well with
situation because of
comfortable lecture. I
didn’t face a lot of
struggle. However, I
feel nervous before
standing in front of
audience but it is
reduced after I stand in
front of them.
Students feel
anxious, get fast
heartbeat, get
tremor and lose of
focus because they
need to speak in
front of people.
2.
What are the
causes of your
public
speaking
anxiety?
Nervousness,
panic, and too
many students
who watch me
doing public
speaking.
I become the center
and many people
watch me doing
public speaking.
Do not master
material well.
Material preparation
that is not really good
but later is better when
do public speaking. I
don’t like to bring note
because it will distract
my concentration on
my topic. The feeling of
not doing well and
making mistakes makes
me anxious.
The causes of
public speaking
anxiety are
nervous, do not
master the material,
panic, not confident
and feel afraid of
making mistakes.
3. What are the
signs of your
I usually
mumble and say
I will go blank and
make mistakes in
I get fast
heartbeat and
When I panic, I sweat a
lot. My sound volume
The signs when
students get public
PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
36
public
speaking
anxiety?
“a” “ahh”
“mmm”.
my speech. tremor. My
grammar becomes
unorganized.
is not clear and I begin
mumbling
speaking anxiety
are mumbling,
getting blank and
making mistakes.
4.
What are your
efforts to
reduce your
anxiety before
you do your
public
speaking?
I take a deep
breath before do
public speaking.
I imagine people
want to know about
my topic and
audiences want to
understand my
topic.
I try to remember
and recall the
material of my
speech. If I
cannot master it
well, I will be
more anxious.
I try to calm myself, try
to relax, and to practice
a little before delivering
my speech.
Students take deep
breath, remember
materials, and try to
calm self to reduce
anxiety before do
public speaking.
5.
How did you
do the group
practice?
I follow every
instruction,
practice, try to
do the best. I
usually do the
practice twice
for 5 - 10
minutes.
Not really serious
because I prefer to
do it alone in front
of mirror. I just
follow the group
practice. Most of
the students didn’t
do practice
seriously. They
tend to talk about
another thing or do
daydreaming.
There are three
students per group.
I speak slowly in
group practice
and try to ask
suggestion and
weaknesses from
my classmates
from my speech
practice.
I speak my opinion and
my topic, try to correct
and share opinion about
each other’s speech,
correct pronunciation,
and try to find relevant
source. I rarely do
public speaking practice
outside the class. There
are three students each
group.
The group practice
is done in group
with four students
each group. In
group practice,
student asks for
suggestions and
feedbacks from
group members.
6.
What are the
benefits from
the public
The feedback is
most beneficial
and useful. I can
It reduces anxiety.
It helps to share
topic with my
It gives benefits. I
can tell and speak
up my idea in
It is useful. I can get
beneficial correction
from friends’
There are many
benefits of group
practice like getting
PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
37
speaking
group
practice?
know limit,
make it better,
and it influences
my confidence.
friends.
Sometimes, it is not
beneficial because
of different
perception so I
prefer to practice
alone.
speaking. I can
talk to friends not
lecture. I mean I
am more
confident to speak
my speech to my
friend rather than
the lecturer.
feedbacks. I can also
practice and imagine
the condition, situation
and atmosphere. I can
evaluate and reflect
myself about what to
improve and need to
change.
feedbacks,
practicing, gaining
knowledge and
stimulate real
situations.
Conclusion Group practice
is useful to help
reducing anxiety
because it
increases self-
confidence
Group practice can
be beneficial if it is
done correctly and
enables to share
topic with
classmates.
Group practice is
beneficial because
of the correction
and feedbacks
from friends and
the knowledge to
improve
performance.
Group practice is
useful. Students can
practice with friends,
and stimulate real
situation.
Students agreed
group practice is
useful and it
reduces public
speaking anxiety.
There are many
benefits of
practicing in group
practice.
PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI