Student’s Guide to Technology at Montclair State University
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S t u d e n t ’ s G u i d e t o T e c h n o l o g y a t M o n t c l a i r S t a t e U n i v e r s i t y C o n t a c t t h e H e l p D e s k Call: (973)655-7971 option 1 Email: [email protected] Live Chat: http://www.monctclair.edu/oit https://www.facebook.com/montclairstateuniversityhelpdesk used to log into WESS so you may register for A CWID is your 8-digit identification number that is C W I D v s . N e t I D associated with your University account. It is primarily courses, check your academic progress and view your The NetID is a student identifier that consists of your last name + the first initial of your first name + an assigned number (i.e. - Mary Smith, NetID: smithm2). These credentials will grant you access to services such as webmail, Blackboard, Canvas, and lab machines. To initiate your NetID, change your password, G e t t i n g Y o u r D e v i c e R e g i s t e r e d t o M S U - W i f i N e t w o r k billing summary. WESS can be accessed at or change your email forwarding options, visit: A b o u t U s The University Help Desk provides software and limited hardware assistance to all currently enrolled students. We provide scheduled appointments with our team in the Computer Virus Clinic to help you with networking, malware, and any issues that arise on supported software such as Blackboard and MS Office. We act as a liaison to other IT departments to get you the essential help needed. S t e p 1 : Please make sure that your device's Operating System and Antivirus Program are up to date before beginning the process. If you do not have an active Antivirus https://www.montclair.edu/oit/software/ Log in with your NetID credentials and download Sophos Antivirus for the appropriate Operating System. To update Sophos, right-click Program, please visit the following link: S t e p 2 : Please connect to MSU Wi-fi and once connected, open your browser and visit the NetAccess Registration page at: netaccess.montclair.edu/registration/ Once "Next." After reading the "Policy on Responsible Use of University Computing Resources then click "Accept" and "Next” there, please read through the page and click "Accept" and S t e p 3 : Under the "Student, Faculty, or Staff" heading, click "Start," and enter in your NetID credentials and click "Download." To register a gaming device, please select the "Start" button next to "Network or Gaming Devices." S t e p 4 : By clicking Download, you will perform a virus scan called Bradford Dissolvable Agent on your computer. If the scan is successful, you will need to turn off your device for scan is unsuccessful, please make sure all of the above steps were completed before setting up a virus clinic appointment with the University Help Desk. at least 10 minutes in order to gain full Internet access. If the the blue shield with an "S" in the center and click on s http://wfs.montclair.edu P r i n t i n g o n C a m p u s p r i n t i t . m o n t c l a i r . e d u / u s e r PaperCut is a print management program that allows the Division of Information Technology to help our students better manage their printing habits and monitor the financial costs and environmental impact of printing. By implementing this program, the University can work to control printing costs. Each Fall/Spring term, all currently enrolled students are given a virtual credit of $40 (.05 cents one-sided, .07 cents double-sided, and .65 cents in color). The amount allotted for Winter/Summer terms decrease to $20. To print and scan in color, visit the Multi-Media Resources Center (MMR) Lab on the lower level of http://netid.montclair.edu and log in with your CWID the Sprague Library or University Hall 5th floor in lab "Update Now." and PIN. UN 5008. Some computers located in the MMR Lab also have special software available for students to use, such as Adobe Photoshop.
Transcript of Student’s Guide to Technology at Montclair State University
Student’s Guide to Technology at Montclair State University
Contact the Help DeskCall: (973)655-7971 option 1Email: [email protected] Chat: http://www.monctclair.edu/oit
https://www.facebook.com/montclairstateuniversityhelpdesk
used to log into WESS so you may register for
A CWID is your 8-digit identification number that is CWID vs. NetID
associated with your University account. It is primarily courses, check your academic progress and view your
The NetID is a student identifier that consists of your last name + the first initial of your first name + an assigned number (i.e. - Mary Smith, NetID: smithm2). These credentials will grant you access to services such as webmail, Blackboard, Canvas, and lab machines. To initiate your NetID, change your password,
Getting Your Device Registered to MSU-Wifi Network
billing summary. WESS can be accessed at
or change your email forwarding options, visit:
About UsThe University Help Desk provides software and limited hardware assistance to all currently enrolled students. We provide scheduled appointments with our team in the Computer Virus Clinic to help you with networking, malware, and any issues that arise on supported software such as Blackboard and MS Office. We act as a liaison to other IT departments to get you the essential help needed.
Step 1: Please make sure that your device's Operating System and Antivirus Program are up to date before beginning the process. If you do not have an active Antivirus
https://www.montclair.edu/oit/software/ Log in with your NetID credentials and download Sophos Antivirus for the appropriate Operating System. To update Sophos, right-click
Program, please visit the following link:
Step 2: Please connect to MSU Wi-fi and once connected, open your browser and visit the NetAccess Registration page at: netaccess.montclair.edu/registration/ Once
"Next." After reading the "Policy on Responsible Use of University Computing Resources then click "Accept" and "Next”
there, please read through the page and click "Accept" and
Step 3: Under the "Student, Faculty, or Staff" heading, click "Start," and enter in your NetID credentials and click "Download." To register a gaming device, please select the "Start" button next to "Network or Gaming Devices." Step 4: By clicking Download, you will perform a virus scan called Bradford Dissolvable Agent on your computer. If the scan is successful, you will need to turn off your device for
scan is unsuccessful, please make sure all of the above steps were completed before setting up a virus clinic appointment with the University Help Desk.
at least 10 minutes in order to gain full Internet access. If the
the blue shield with an "S" in the center and click on s
http://wfs.montclair.edu
Printing on Campus printit.montclair.edu/userPaperCut is a print management program that allows the Division of Information Technology to help our students better manage their printing habits and monitor the financial costs and environmental impact of printing. By implementing this program, the University can work to control printing costs.Each Fall/Spring term, all currently enrolled students are given a virtual credit of $40 (.05 cents one-sided, .07 cents double-sided, and .65 cents in color). The amount allotted for Winter/Summer terms decrease to $20. To print and scan in color, visit the Multi-Media Resources Center (MMR) Lab on the lower level of
http://netid.montclair.edu and log in with your CWID
the Sprague Library or University Hall 5th floor in lab
"Update Now."
and PIN.
UN 5008. Some computers located in the MMR Lab also have special software available for students to use, such as Adobe Photoshop.
Need a Laptop for Class? Homework? Presentations?Visit one of the laptop lending labs located on the lower level of Sprague Library Loans or the 5th floor of University to borrow one of our state of the art laptops loaded with Course Software. All laptops are for four (4) hours and you MUST have a valid MSU ID card to rent. In addition to laptop rental, we also loan out a limited amount of iPads on the 5th floor of University Hall (UN).
Public Computing Labs on Campus
Information CommonsUniversity Hall 5th FloorIC Laptop CartUniversity Hall 5th Floor
Multi-Media Resources (MMR)*Laptop LoansSprague Library Lower Level
Surf-N-Print LabStudent Center Lower Level
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7am - 11pm 7am - 11pm
7am - 12am
7am - 11pm 7am - 11pm 7am - 11pm
7am - 12am 7am - 12am 7am - 12am 7am - 12am
8am - 3am 9am - 12am 12pm - 12am8am - 3am
8am - 2am
8am - 3am 8am - 3am 8am - 3am
8am - 2am 8am - 2am 8am - 2am 8am - 10pm 8am - 6pm 3pm - 12am
8am - 5pm
8am - 5pm
Closed
Closed
Printing On the GoDid you know that you can print from your
personal laptop to several places on campus and use your print quota? Print jobs must be released
within 72 hours from release stations. To learn how to print with a personal device watch our instructional
video: http://youtu.be/KPDsVhvNNDc
Using Dropbox, Try MSUFiles! MSU provides all students with personal web and network storage space that is backed up on a nightly basis using Active Directory (AD). This allows students to save and publish their work (up to 1GB combined between the two) both on and off campus. These directories are automatically mapped to computers in the public computing labs on campus, so all you have to do is map the drives on your personal computer to utilize AD. Learn how here: http://www.montclair.edu/oit-documentation/ad/index.html
Canvas is Montclair State University’s learning management system (LMS). Students and instructors may find their Canvas courses preloaded for each semester by visiting: https://montclair.instructure.com/ and logging in using your NetID and password. For additional information, please visit: http://www.montclair.edu/oit/documentation/canvas/doc-canvas-ser-guides/
Canvas (https://montclair.instructure.com/)
Google Apps @ MSU
Help Yourself or Ask for Training.. (http://www.montclair.edu/oit/training-events/)The Division of Information Technology provides loads of documentation, how-to's, and training videos not heir documentation page that can be found at: http://www.montclair.edu/oit/documentation/. If you have a class paper due or want to learn more about different software packages the Technology Training & Integration group provides FREE training classes for students. You may schedule an appointment by visiting the following link: http://www.montclair.edu/oit/training-events/
Need Software? Get it! (http://www.montclair.edu/oit/software)Please visit: http://www.montclair.edu/oit/software to download complimentary software (such as JMP, EndNote, and Sophos Antivirus) to your computer. While MS Office is not complimentary, we do offer a link to discounted Office through eAcademy by going to our online WebStore: https://oit-app2.montclair.edu/webstore/
Montclair State University has standardized on Google Apps for Education that allows Students to access email through Google Mail (www.gmail.com), connect with their teachers and advisors through Google Calendar and store data on Google Drive (formerly Google Docs). The combined storage space for Mail and Drive is 30GB. To access your email account, use your MSU [email protected] and your NetID password. For more information on using email or setting up your mobile device, please visit www.montclair.edu/oit/documentation/google-apps/
* During finals week, this lab will be open 24 hours.
