Strategic Meetings Management: Adding Value to the Participant Experience
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Transcript of Strategic Meetings Management: Adding Value to the Participant Experience
You may think that your strategic meetings management program has little to do with the end experience. After all, the main goal is to save money, right? Wrong. In this session for event directors with existing SMM programs, consider how your SMMP can help enhance the experience of all of your participants and discuss strategies for capitalizing on these efforts with your peers. Learner Outcomes:• Understand the value of SMM and its relationship with participant experience. • Learn three ways you can enhance the attendee experience through SMM.• Plan out ways you can implement these methods at your organization.
Strategic Meetings Management:
Adding Value to the Participant Experience
With FIRST LAST, JOB TITLE, COMPANY
Your Participant ExperienceParticipant Type Experience
Component How It Applies to Experience
SMM and the Participant Experience
Meeting Owner How Sharing Goals Could Affect Participants
Small
Medium
Large
The Importance of Goal Sharing
Internal:
External:
New:
Your Internal and External Measurements
1.
2.
3.
Ways to Measure Emotional ROI
Platform Effect or Potential Effect on Participant Experience
Technology Platforms and Participant Experience
Priority Its Effect on the Participant Experience
Your SMM Priorities