Strategic Information Systems ( Final )

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    Presented By :

    Verma Mukesh

    Kashif Reheman

    Saim AnsariPrashant Mall Vishen

    Ritu Mishra

    Rashmi Srivastava

    Sumit Jaiswal

    Presented to:

    Ms. Sakshi Gupta.

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    When you finish this chapter, we will:

    Understand business strategy and strategicmoves.

    Recognize how information systems can give

    business a competitive advantage.

    Understand basic initiatives for gaining a

    competitive advantage. 2

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    Know what makes an information system astrategic information system.

    Understand the fundamental requirements fordeveloping strategic information systems.

    Recognize circumstances and initiatives that

    make one SIS succeed and another fail.

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    Strategy A plan designed to help an organization

    outperform its competitors. Strategic Information Systems

    Information systems that help seizeopportunities.

    Can be developed from scratch, or theycan evolve from existing Informationstrategic system.

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    Initiative #1: Reduce Costs

    Lower Costs

    Lower Price

    Bigger Market Share

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    Initiative #2: Raise Barriers to

    Entrants Patenting

    High expense of entering industry

    State Street, Inc. (Pension fundmanagement business)

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    Initiative #3: Establish High Switching Costs

    Explicit Switching Costs

    Fixed and nonrecurring

    Implicit Switching Costs

    Indirect costs in time and money of adjusting to a

    new product

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    Initiative #4: Create New Products and

    Services Dynamic

    The advantage lasts only until other organizations inthe industry start offering an identical or similar

    product or service for a comparable or lower price.

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    Initiative #5: Differentiate Products and

    Services Product differentiation

    Brand recognition

    Examples of brand name success Levis jeans

    Chanel perfumes

    Calvin Klein clothing

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    Initiative #6: Enhance Products and Services

    Examples

    Auto manufacturers enticing customers with a longerwarranty

    Real estate agents providing useful financinginformation to potential buyers

    Charles Schwab moving stock trading services on-line before Merrill Lynch

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    Initiative #7: Establish Alliances Combined service may attract customers

    Lower cost

    Convenience

    Examples

    Travel industry

    HP and FedEx

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    Strategic alliances combine services to create synergies

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    Profits increase significantly throughincreased market share.

    The essence of strategy is innovation,so competitive advantage oftenoccurs when an organization tries astrategy that no one has tried before.

    Dell was the first PC manufacturer touse the Web to take customer orders.

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    Creating an SIS

    Top management must be involved

    from initial consideration throughdevelopment and implementation.

    SIS must be a part of the overallorganizational strategic plan.

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    Re-engineering and OrganizationalChange

    To implement an SIS and achieve acompetitive advantage, organizationmust rethink the entire way in which itoperates.

    Goal of re-engineering is to achieveefficiency leaps of 100 percent oreven higher.

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    Competitive Advantage as MovingTarget

    SISs developed as strategic advantagesquickly become standard business. Banking industry (ATMs and banking by phone)

    Companies must continuously contemplate

    new ways of utilizing information technologyto their advantage. SABRE, American Airlines reservation system

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    Sources of Strategic Information Systems

    Existing System

    New Service

    New Technology

    Excess Information

    Vertical Information

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    How one IS Failed

    Citicorp tried to use an SIS to implement

    a 15-minute mortgage approval plancalled Mortgage Power Plus, but theprogram failed.

    Failed strategically due to unwisebusiness shortcuts.

    Failed operationally due to poortechnical implementation.

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    As we have implementedStrategic Information System

    in QUADBURY company to

    see how it is beingworked.

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    INTRODUCTION Ever since the CADBURY factory was set up in India in

    1947, Cadbury chocolates have ruled the hearts of Indians

    with their fabulous taste. Considering the penchant we Indians have for sweets, its

    not surprising that these sweet, smooth, milky & irresistiblydelicious chocolates are the best childhood gift any Indian

    child could get. Thank God for young JOHN CADBURY who ventured into

    the chocolate business over 150 years age,way back in

    England, in 1824. Long gone is the dry chocolate supplied by John

    Cadbury in his Birmingham grocery store.

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    CADBURY TODAY

    It has been more than half a century that

    CADBURY has been the most loveable

    brands in India.

    Cadbury India is a significant player in

    the impulse market enjoying 70% share in

    chocolates & a substantial share of the

    sugar confectionery market.

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    The Blood of marketing

    ( INNOVATION)

    Cadbury believes in innovation.-Innovation is avirtue of marketing

    strategy. Its marketingstrategy is such that it

    builds a brand imagenot only through

    advertisements alone butthroughperformance.

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    STRATEGIES

    1. Cadbury uses a variety of advertisements with

    different genres and themes to attract different

    age groups. E.g. Animated ads, Melodious

    jingles etc.

    2. Cadbury associates itself with emotions and

    sentiments of people through relationships of

    friendship and brotherhood.

    3. Sponsorship- Bourn vita kid contest, Bourn vita

    confidence academy, kya aap panchvi pass se tezhain.

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    4. In order to capture the market particularly the

    youthsegment the strategy adopted is to promote

    SPORTS by encouraging events such as :

    Karate (whiz kid championship)

    In 1980 Cadbury bourn vita was the official health

    drink for the Indian team at the Moscow Olympics.

    5. Cadbury has not only restricted its market to

    child segment but through its innovativenesshas

    captured every segment of the society.

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    6. Innovation in product range has been a major

    advancement byCadbury in retaining its market

    share.

    Examples of marketinginnovation by Cadbury

    *Perks new range of ulta perk*5 stars new range of 5 star crunchy

    *Gems new range of fruity gems

    7. Print & poster campaigns

    8. Attractive packaging has been a successful way of

    attracting customers to buy its products over other

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    9. A huge atr value is associated with Cadbury which

    inurn

    increases the acceptability in the market. it hasroped in bollywood legend Amitabh Bachan and the

    ravishing Preity.

    10.Extremely catchy and well recognized tag

    lines and punch lines create strong brandvalue and

    awareness for Cadbury.

    The linesPappu pass ho gaya , Kuch metha hojayegives a distinct image of Cadbury.

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    11.Cadbury caters to that segment of the society

    which cannot afford large sums ofmoney.

    The marketing strategies adopted here would beintroduction of economy packs of all.

    12.The most important marketing policy

    being, implemented during the festive season.The Consumptions of sweets is at its zenith

    during the festive season. India being acountry of

    rich culture and diversified

    religions has a hand fullof festivals. Cadburymakes most out of this season

    by introducinggift boxes thus spreading joy.

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    Managing For Value

    Process incorporates

    Setting stretched financial objectives.

    Adopting Value Based Management for major

    strategic and operational decisions and business

    systems.

    Creating an outstanding leadership capability

    within their management.

    Sharpening their company culture to reflectaccountability, aggressiveness and adaptability.

    Aligning their management rewards structure

    with the interests of the shareowners.

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    India's best managed

    companies in 2003Cadbury India was identified as one of Indias

    Best Managed Companies in 2003. Mr Bharat

    Puri, Managing Director of Cadbury India was

    felicitated by Indias Finance Minister, Mr

    Jaswant Singh at Business Todays BestManaged Companies Awards ceremony. It was

    the only Multinational Company featured in

    the list of Best Managed companies in

    India .

    AWARD

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    Thank You

    For

    ListeningQuestion Please