State of California Comcast Business IFB STPD 12-001 … Lake Cotati Fullerton La Puente Mendota...

State of California Comcast Business IFB STPD 12-001-B Refresh Statewide Technology Procurement Division SOW Catalog B

Category 5 – Managed Internet Service Updated 04/11/2018 of 234

5.2.4.1 Internet Flat Rate Service (InFRa)

Contractor’s Summary Description of Service: Comcast’s Ethernet Dedicated Internet (EDI) Service provides a reliable, flexible, and higher bandwidth options than T1 or

SONET-based dedicated Internet access services. The service provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router. The service provides bidirectional, full duplex transmission of Ethernet frames using a standard IEEE 802.3 Ethernet interface.

Geographic Availability: Adelanto Burlingame Davis Grass Valley Lake Elsinore Monrovia Pasadena San Diego Sonora Willows Agoura Hills Calabasas Del Mar Gridley Lake Forest Montclair Patterson San Dimas South El Monte Windsor Alameda Calexico Del Rey Oaks Gustine Lakewood Monte Sereno Perris San Fernando South Gate Woodland Albany Calimesa Desert Hot Springs Half Moon Bay Lancaster Montebello Petaluma San Francisco South Pasadena Woodside Alhambra Camarillo Diamond Bar Hanford Larkspur Monterey Pico Rivera San Gabriel South San Francisco Yorba

Linda Aliso Viejo Campbell Dinuba Hawaiian Gardens Lathrop Monterey Park Piedmont San Jacinto Stanton Yountville Amador Capitola Dos Palos Hawthorne Lawndale Moorpark Pinole San Jose Stockton Yuba City American Canyon Carlsbad Downey Hayward Lemon Grove Moraga Pittsburg San Juan Capistrano Suisun City Yucaipa Anaheim Carson Duarte Healdsburg Lemoore Moreno Valley Placentia San Leandro Sunnyvale Yucca

Valley Angels Camp Cathedral City Dublin Hemet Lincoln Morgan Hill Placerville San Marcos Temecula Antioch Ceres East Palo Alto Hercules Live Oak Mountain View Pleasant Hill San Mateo Thousand Oaks Apple Valley Cerritos El Cajon Hermosa Beach Livermore Murrieta Pleasanton San Pablo Tiburon Arcadia Chico El Centro Hesperia Lodi Napa Plymouth San Rafael Torrance Artesia Chino El Cerrito Highland Loma Linda National City Pomona San Ramon Tracy Atherton Chino Hills El Monte Hillsborough Lomita Newark Port Hueneme Sand City Tulare Atwater Chowchilla El Segundo Hughson Lompoc Newman Portola Valley Sanger Turlock Auburn Chula Vista Elk Grove Huntington Beach Long Beach Newport Beach Poway Santa Ana Tustin Azusa Claremont Emeryville Huntington Park Los Alamitos Norco Rancho

Cordova

Santa Barbara Ukiah Baldwin Park Clayton Encinitas Huron Los Altos Norwalk Rancho

Cucamonga Santa Clara Union City

Banning Cloverdale Escalon Imperial Beach Los Altos Hills Novato Rancho Mirage Santa Clarita Upland Barstow Coachella Escondido Indian Wells Los Angeles Oakdale Rancho Palos

Verdes Santa Cruz Vacaville

Beaumont Coalinga Fairfax Indio Los Banos Oakland Rancho Santa Margarita

Santa Fe Springs Vallejo Bell Colma Fairfield Inglewood Los Gatos Oakley Redlands Santa Maria Vernon Bellflower Colton Firebaugh Irvine Lynwood Oceanside Redondo

Beach Santa Monica Victorville

Belmont Colusa Folsom Isleton Madera Ojai Redwood City Santa Paula Villa Park Belvedere Compton Fontana Jackson Malibu Ontario Reedley Santa Rosa Visalia Benicia Concord Fort Bragg Kerman Manhattan

Beach Orange Rialto Santee Vista

Berkeley Corcoran Foster City Kingsburg Manteca Orinda Richmond Saratoga Walnut Beverly Hills Corning Fountain Valley La Habra Marina Orland Rio Vista Sausalito Walnut Creek Big Bear Lake Corona Fowler La Mesa Martinez Oroville Riverbank Scotts Valley Waterford Biggs Coronado Fremont La Mirada Marysville Oxnard Riverside Seal Beach Watsonville Bishop Costa Mesa Fresno La Palma Maywood Pacific Grove Rohnert Park Seaside West Covina Blue Lake Cotati Fullerton La Puente Mendota Pacifica Roseville Sebastopol West Hollywood Blythe Covina Galt La Quinta Menlo Park Palm Desert Ross Selma West Sacramento Brea Culver City Garden Grove La Verne Merced Palm Springs Sacramento Sierra Madre Westlake Village Brentwood Cupertino Gardena Lafayette Mill Valley Palmdale Salinas Signal Hill Westminster Brisbane Cypress Glendale Laguna Beach Millbrae Palo Alto San Anselmo Simi Valley Wheatland Buellton Daly City Glendora Laguna Hills Milpitas Paradise San

Bernardino Solana Beach Whittier

Buena Park Dana Point Goleta Laguna Niguel Mission Viejo Paramount San Carlos Solvang Williams Burbank Danville Grand Terrace Laguna Woods Modesto Parlier San Clemente Sonoma Willits

Service Limitations and Restrictions: Access is subject to availability of facilities. Where facilities are not available, special construction charges may apply. Special

construction may not be ordered or billed using the CALNET contracts and must be procured by other means.

Change Charge Applicability: N/A




A B C D E F G H I J K

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# Feature Name

Contractor’s Product Identifier

Feature Description

Restrictions, Limitations

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Non-Recurring Charge per Item

Monthly Recurring

Charge/Item per Unit

Unit of Measure

Charge per

change per item

Delegation Needed (Yes/No)

Required or Discretionary

1 InFRa @ 1.544Mbps

EDI100B01P5

Internet Flat Rate Service (InFRa) at 1.544Mbps. Includes dedicated Internet port and transport.

$0.00 $242.68 Each $0.00 No Required

2 InFRa @ 2Mbps EDI100B0002

Internet Flat Rate Service (InFRa) at 2Mbps. Includes dedicated Internet port and transport.

$0.00 $242.68 Each $0.00 No Required



$0.00 $320.79 Each $0.00 No Required



$0.00 $398.91 Each $0.00 No Required

5 InFRa @ 4.5Mbps EDI100B04P5


$0.00 $398.91 Each $0.00 No Required



$0.00 $477.67 Each $0.00 No Required



$0.00 $555.79 Each $0.00 No Required



$0.00 $633.90 Each $0.00 No Required





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9 InFRa @ 7.5Mbps EDI100B07P5


$0.00 $708.82 Each $0.00 No Required



$0.00 $708.82 Each $0.00 No Required



$0.00 $782.45 Each $0.00 No Required



$0.00 $857.36 Each $0.00 No Required

13 InFRa @ 10.5Mbps

EDI100B10P5


$0.00 $870.81 Each $0.00 No Required



$0.00 $898.99 Each $0.00 No Required



$0.00 $927.80 Each $0.00 No Required



$0.00 $998.23 Each $0.00 No Required





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$0.00 $1,064.19 Each $0.00 No Required



$0.00 $1,131.42 Each $0.00 No Required



$0.00 $1,260.11 Each $0.00 No Required



$0.00 $1,260.11 Each $0.00 No Required



$0.00 $1,384.97 Each $0.00 No Required



$0.00 $1,506.63 Each $0.00 No Required

23 InFRa @ 155Mbps

EDIGIGB0155


$0.00 $2,774.43 Each $0.00 No Required

24 InFRa @ 622Mbps

EDIGIGB0622


$0.00 $5,826.75 Each $0.00 No Required





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25 InFRa @ 2.45Gbps

EDI10GB2450

Internet Flat Rate Service (InFRa) at 2.45Gbps. Includes dedicated Internet port and transport.

$0.00 $10,091.80 Each $0.00 No Required

26 InFRa @ t 1Mbps EDIEVC0001


None $0.00 $164.55 Each $0.00 No Required

27 InFRa @ 11Mbps EDIEVC0011

Internet Flat Rate Service (InFRa) Transport at 11Mbps. Includes dedicated Internet port and transport.










None $0.00 $1,064.19 Each $0.00 No Required











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Internet Flat Rate Service (InFRa) Transport at 90Mbps. Includes dedicated Internet port and transport.


37 InFRa @ 100Mbps

EDIEVC0100



38 InFRa @ 200Mbps

EDIEVC0200



39 InFRa @ 300Mbps

EDIEVC0300



40 InFRa @ 400Mbps

EDIEVC0400







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41 InFRa @ 500Mbps

EDIEVC0500



42 InFRa @ 600Mbps

EDIEVC0600



43 InFRa @ 700Mbps

EDIEVC0700



44 InFRa @ 800Mbps

EDIEVC0800



45 InFRa @ 900Mbps

EDIEVC0900



46 InFRa @ 1Gbps EDIEVC1000

Internet Flat Rate Service (InFRa) at 1Gbps. Includes dedicated Internet port and transport.












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55 InFRa @ 10Gbps EDIEVC010G










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64 InFRa @ 100Gbps

EDIEVC100G





5.2.4.2 Internet Flat Rate with Managed Router Service (InFRaM)


SONET-based dedicated Internet access services. The service provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router. The service provides bidirectional, full duplex transmission of Ethernet frames using a standard IEEE 802.3 Ethernet interface. The Comcast Managed Router Service provides basic routing, QOS and network address translation.




Cordova Santa Barbara Ukiah

Baldwin Park Clayton Encinitas Huron Los Altos Norwalk Rancho Cucamonga

Santa Clara Union City Banning Cloverdale Escalon Imperial Beach Los Altos Hills Novato Rancho Mirage Santa Clarita Upland Barstow Coachella Escondido Indian Wells Los Angeles Oakdale Rancho Palos

















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1 InFRaM @ 1.544Mbps

NSX0701 Internet Flat Rate Service with Managed Router (InFRaM) at 1.544mbps. Includes dedicated Internet port, transport, and a Contractor owned, maintained and managed router.


2 InFRaM @ 2Mbps NSX0702 Internet Flat Rate Service with Managed Router (InFRaM) at 2Mbps. Includes dedicated Internet port, transport, and a Contractor owned, maintained and managed router.






5 InFRaM @ 4.5Mbps

NSX0705 Internet Flat Rate Service with Managed Router (InFRaM) at 4.5Mbps. Includes dedicated Internet port, transport, and a Contractor owned, maintained and managed router.






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9 InFRaM @ 7.5Mbps









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12 InFRaM @ 10Mbps

NSX0712 Internet Flat Rate Service with Managed Router (InFRaM) at 10Mbps. Includes dedicated Internet port, transport, and a Contractor owned, maintained and managed router.


13 InFRaM @ 10.5Mbps



14 InFRaM @ 12Mbps



15 InFRaM @ 15Mbps







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16 InFRaM @ 20Mbps



17 InFRaM @ 25Mbps



18 InFRaM @ 30Mbps



19 InFRaM @ 35Mbps



20 InFRaM @ 40Mbps







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21 InFRaM @ 45Mbps



22 InFRaM @ 60Mbps



23 InFRaM @ 155Mbps



24 InFRaM @ 622Mbps



25 InFRaM @ 2.45Gbps

NSX0725 Internet Flat Rate Service with Managed Router (InFRaM) at 2.45Gbps. Includes dedicated Internet port, transport, and a Contractor owned, maintained and managed router.






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Unsolicited Internet Flat Rate with Managed Router Service (InFRaM)

26 Managed Router Service - 10Mbps

MR00105 Managed Router Service – Cisco, Juniper, or equivalent for Managed Internet Service purchased from Comcast. Supports up to 10Mbps throughput.

None $ 210.00 $79.95 Each $0.00 No Required


MR00505 Managed Router Service – Cisco, Juniper, or equivalent for Managed Internet Service purchased from Comcast. Supports up to 50Mbps throughput.



MR01005 Managed Router Service– Cisco, Juniper, or equivalent for Managed Internet Service purchased from Comcast. Supports up to 100Mbps throughput.



MR03005 Managed Router Service– Cisco, Juniper, or equivalent for Managed Internet Service purchased from Comcast. Supports up to 300Mbps throughput.



MR05005 Managed Router Service– Cisco, Juniper, or equivalent for Managed Internet Service purchased from Comcast. Configured to support up to 500Mbps throughput.






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31 Managed Router Service - GigE

MR10005 Managed Router Service– Cisco, Juniper, or equivalent for Managed Internet Service purchased from Comcast. Configured to supports up to 1Gbps throughput.


32 Managed Router Service - 10 GigE

MR010G5 Managed Router Service– Cisco, Juniper, or equivalent for Managed Internet Service purchased from Comcast. Supports up to 10Gbps throughput.




5.2.5.1 Internet Sustained Bandwidth Ethernet Transport Service (InSBET)


SONET-based dedicated Internet access services. The service provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router. The service provides bidirectional, full duplex transmission of Ethernet frames using a standard IEEE 802.3 Ethernet interface.























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Unsolicited InSBET Services

14 InSBET 100-Base-TX 2Mbps Ethernet Transport bundled with InSBEP 2Mbps Minimum Commitment, and Additional Incremental Usage charges over 2Mbps

NSX0241 InSBET 100-Base-TX 2Mbps Ethernet Transport bundled with InSBEP 2Mbps Minimum Commitment, and Additional Incremental Usage charges over 2Mbps


15 InSBET 100-Base-TX 4Mbps Ethernet Transport bundled with InSBEP 2Mbps Minimum Commitment and Additional Incremental Usage charges over 2Mbps

NSX0242 InSBET 100-Base-TX 4Mbps Ethernet Transport bundled with InSBEP 2Mbps Minimum Commitment and Additional Incremental Usage charges over 2Mbps









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210 InSBET 100-Base-TX 10,000Mbps Ethernet Transport bundled with InSBEP 1500Mbps Minimum Commitment and Additional Incremental Usage charges over 1500Mbps

NSX0621 InSBET 100-Base-TX 10,000Mbps Ethernet Transport bundled with InSBEP 1500Mbps Minimum Commitment and Additional Incremental Usage charges over 1500Mbps






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227 InSBET 100-Base-TX 2Mbps Ethernet Transport bundled with managed router, InSBEPM 2Mbps Minimum Commitment and Additional Incremental Usage charges over 2Mbps

NSX0638 InSBET 100-Base-TX 2Mbps Ethernet Transport bundled with managed router, InSBEPM 2Mbps Minimum Commitment and Additional Incremental Usage charges over 2Mbps












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NSX0644 InSBET 100-Base-TX 5Mbps Ethernet Transport bundled with managed router, InSBEP 4Mbps Minimum Commitment and Additional Incremental Usage charges over 4Mbps







None $ 210.00 $1,145.19 Each $0.00 No Required





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423 InSBET 100-Base-TX 10,000Mbps Ethernet Transport bundled with managed router, InSBEPM 1500Mbps Minimum Commitment and Additional Incremental Usage charges over 1500Mbps

NSX0597 InSBET 100-Base-TX 10,000Mbps Ethernet Transport bundled with managed router, InSBEPM 1500Mbps Minimum Commitment and Additional Incremental Usage charges over 1500Mbps









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5.2.5.2.a Internet Sustained Bandwidth Ethernet Port Service (InSBEP) Minimum Bandwidth Commitment and Incremental Usage Charge for InSBET 100-Base-TX 2 Mbps through 1000-Base-SX\LX 1000 Mbps Ethernet Transport (NOT to be provisioned with InSBET 10G-Base-LSR 10G Ethernet Transport)

Contractor’s Summary Description of Service: Contractor’s Summary description of service: Comcast’s Ethernet Dedicated Internet (EDI) Service provides a reliable,

flexible, and higher bandwidth options than T1 or SONET-based dedicated Internet access services. The service provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router. The service provides bidirectional, full duplex transmission of Ethernet frames using a standard IEEE 802.3 Ethernet interface. See Section 5.2.5.1 InSBET - this feature included in bundle.























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1 InSBEP Minimum Bandwidth Commitment Ethernet 2 Mbps

NSX0211 Ethernet minimum monthly bandwidth commitment charge.

See Section 5.2.5.1 InSBET

$0.00 $0.00 Each $0.00 No Required

2 InSBEP Additional Incremental Usage Charge over 2 Mbps

NSX0106 Charge for bandwidth usage over minimum commitment.


N/A $0.00 Mbps $0.00 No Required





























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5.2.5.2.b Internet Sustained Bandwidth Ethernet Port Service (InSBEP) Minimum Bandwidth Commitment and Incremental Usage Charge for InSBET 10G-Base-LSR 10,000 Mbps (to be provisioned with InSBET 10G Base-LSR 10,000 Mbps Ethernet Transport)


SONET-based dedicated Internet access services. The service provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router. The service provides bidirectional, full duplex transmission of Ethernet frames using a standard IEEE 802.3 Ethernet interface. See Section 5.2.5.1 InSBET - this feature included in bundle.























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1 10G InSBEP Minimum Bandwidth Commitment Ethernet 1500 Mbps




2 10G InSBEP Additional Incremental Usage Charge over 1500 Mbps



$0.00 $0.00 Mbps $0.00 No Required





















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5.2.5.3.a Internet Sustained Bandwidth Ethernet Port with Managed Router Service (InSBEPM) Minimum Bandwidth Commitment and Incremental Usage Charge for InSBET 100-Base-TX 2 Mbps through 1000 Mbps Ethernet Transport (NOT to be provisioned with InSBET 10G Ethernet Transport)


SONET-based dedicated Internet access services. The service provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router. The service provides bidirectional, full duplex transmission of Ethernet frames using a standard IEEE 802.3 Ethernet interface. See Section 5.2.5.1 InSBET - this feature included in bundle.























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1 InSBEPM Minimum Bandwidth Commitment Ethernet 2 Mbps

NSX0217 Ethernet minimum monthly bandwidth commitment charge. Includes Contractor owned, managed and maintained router.



2 InSBEPM Additional Incremental Usage Charge over 2 Mbps

NSX0099 Charge for bandwidth usage over Minimum Bandwidth Commitment.























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5.2.5.3.b InSBEPM Minimum Bandwidth Commitment and Incremental Usage Charge 10G (to be provisioned with InSBET 10G Ethernet Transport)


SONET-based dedicated Internet access services. The service provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router. The service provides bidirectional, full duplex transmission of Ethernet frames using a standard IEEE 802.3 Ethernet interface. See Section 5.2.5.1 InSBET - this feature included in bundle. The Comcast Managed Router Service provides basic routing, QOS and network address translation.























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5.2.7.a Additional Unsolicited Internet Services

Contractor’s Summary Description of Service: Comcast Business offers broadband internet services over DOCSIS–based coaxial networks with and without a Managed

Router, where Comcast owns and manages the router. The router at the customer site is connected to the internet using a broadband or Ethernet circuit. Managed internet provides downloads up to 1Gbps and uploads up to 35Mbps. Comcast also provides DDos mitigation as an additional service to dedicated flat rate Internet.





















5.2.7.a Additonal Unsolicited Internet Services


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Business Class Internet: Comcast Business offers managed internet services over DOCSIS–based coaxial networks with and without a Managed Router, where Comcast owns and manages the router. The router at the customer site is connected to the internet using a broadband or Ethernet circuit. Managed internet provides downloads up to 1Gbps and uploads up to 35Mbps.

1 Broadband Internet 16Mbps

BI0016 Internet Broadband Service at 16Mbps downstream / 3Mbps upstream delivered over DOCSIS enabled Hybrid Coaxial Fiber network with Public and Private WiFi. Includes IP Gateway with Firewall, and dynamic IP address. Broadband Internet is a business class service with no SLAs.

None $199.00 $87.02 Each $0.00 Yes Required


BI0025 Internet Broadband Service at 25Mbps downstream / 10Mbps upstream with Public and Private WiFi. Delivered over DOCSIS enabled Hybrid Coaxial Fiber network. Includes IP Gateway with Firewall, and dynamic IP address. Broadband Internet is a business class service with no SLAs.









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8 Broadband Internet 500 Mbps



9 Broadband Internet 1G



Static IP Addresses: Comcast provided and assigned based on American Registry for Internet Numbers (ARIN) guidelines and customer justification

10 1 Static IP Address

IPv40001 1 Static/statically assigned IP address


11 5 Static IP Addresses






















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Comcast Business DDoS Mitigation Service: Service enhancement to Comcast Managed Internet Service, but not the broadband internet service.

A subscription-based offering that proactively detects DDoS attack traffic, alerts customers when an attack is under way, and initiates a mitigation to help thwart the attacks.

Provides customers with proactive detection, alert notifications, and mitigation of attack traffic from both Distributed Denial of Service (DDoS) Attacks - synchronized volumetric attacks on network infrastructures (e.g., UDP Flood, etc.) from distributed sources (e.g., Bots), and Application-Layer attacks - relatively low volume application-layer with stealthy attack vectors (e.g., DNS Flood and malformed HTTP etc.) that exploit vulnerabilities, scale and functionality of applications.

The Comcast Security Operations team can work closely with your business to provide service based on your needs and network information — preconfiguring countermeasure options and running acceptance tests for effective mitigation before service activation.

Monitoring network traffic for a specified set of IP addresses that need threat management and, when a DDoS attack is detected, receive alerts via email and phone. During mitigation, this service diverts traffic directed at the servers, including DDoS attack traffic to cloud-based scrubbing centers distributed across the U.S. The resulting clean and legitimate traffic is simultaneously forwarded to the network and servers through tunneling. This service operates 24x7x365, and helps provide businesses with continued uptime while under a DDoS attack. Single Incident Service Option: Includes one (1) protection incident per month. A protection incident is a 24-hour time window during which Comcast provides customer with

protection against these attacks including mitigation as needed. Customers may add a protection incident at the NRC cost of the change fee. Unlimited Service Option: An unlimited number of mitigations in a monthly billing cycle. No incremental mitigation incident fees will be charged with this option. A protection

incident is a 24-hour time window during which Comcast provides customer with protection against these attacks including mitigation as needed. Customers may add a protection incident at the NRC cost of the change fee. Unlimited Service Option with Automatic Mitigation. With Automatic mitigation, no customer intervention is required. This service automatically initiates mitigation when DDoS

attack traffic levels exceed pre-set thresholds of high severity rates and duration. When DDoS attack traffic drops below the thresholds, mitigation terminates automatically. After mitigation is terminated, all traffic is directed back to the Internet connections via normal paths.

17 Comcast Business DDoS Mitigation Service – Single Incident, where Bandwidth (BW) is 1Mbps < BW < 50Mbps

TMSI0050 Threat Management Service for Managed Internet Service not Broadband Internet service purchased from Comcast – Single Incident, where Bandwidth (BW) is 1Mbps < BW < 50Mbps

None $1,800.00 $804.63 Each $720.00 Yes Required

18 Comcast Business DDoS Mitigation Service – Single Incident, where Bandwidth (BW) is 50Mbps < BW ≤ 100Mbps

TMSI0100 Threat Management Service for Managed Internet Service but not Broadband Internet service purchased from Comcast – Single Incident, where Bandwidth (BW) is 50Mbps < BW ≤ 100Mbps

None $1,800.00 $1,341.73 Each $900.00 Yes Required





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None $1,800.00 $2,013.10 Each $1,080.00 Yes Required








TMSI010G Threat Management Service for Managed Internet Service but not Broadband Internet service purchased from Comcast – Single Incident, where Bandwidth (BW) is 5000Mbps < BW ≤ 10000Mbps


23 Comcast Business DDoS Mitigation Service – Unlimited, where Bandwidth (BW) is 1Mbps < BW < 50Mbps

TMU0050 Threat Management Service for Managed Internet Service but not Broadband Internet service purchased from Comcast – Unlimited, where Bandwidth (BW) is 1Mbps < BW <50Mbps






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24 Comcast Business DDoS Mitigation Service – Unlimited, where Bandwidth (BW) is 50Mbps < BW ≤ 100Mbps

TMU0100 Threat Management Service for Managed Internet Service but not Broadband Internet service purchased from Comcast – Unlimited, where Bandwidth (BW) is 50Mbps < BW ≤ 100Mbps



TMU0500 Threat Management Service for Managed Internet Service but not Broadband Internet service purchased from Comcast – Unlimited, where Bandwidth (BW) is 100Mbps < BW ≤ 500Mbps



TMU1000 Threat Management Service for Managed Internet Service but not Broadband Internet service purchased from Comcast– Unlimited, where Bandwidth (BW) is 500Mbps < BW ≤ 1000Mbps



TMU5000 Threat Management Service for Managed Internet Service but not Broadband Internet service purchased from Comcast– Unlimited, where Bandwidth (BW) is 1000Mbps < BW ≤ 5000Mbps



TMU010G Threat Management Service for Managed Internet Service but not Broadband Internet Service purchased from Comcast – Unlimited, where Bandwidth (BW) is 5000Mbps < BW ≤ 10000Mbps


29 Comcast Business DDoS Mitigation Service – Unlimited Automatic Mitigation Service

TMAUTO Threat Management Service for Managed Internet Service but not Broadband Internet Service purchased from Comcast – Unlimited Automatic Mitigation.




5.4.2 Extended Demarcation Wiring Services

Contractor’s Summary Description of Service: Extended Demarcation wiring includes all necessary hardware and all necessary labor required to complete the provisioning of service including installation, testing, trouble shooting, labeling and documentation. Extended Demarcation wiring includes wiring and cable related activities

required to extend the service demarcation point to the Customer defined termination location or cross-connect point from Verizon’s Minimum Point of Entry (MPOE).

Geographic Availability: US Nationwide

Service Limitations and Restrictions: None




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1 Extended Demarcation – Copper four-Pair – Regular Hours

NSX0003 Wiring services to extend Facilities from the Customer’s MPOE to the Customer’s point of utilization from a copper trunk or trunking equipment as described in Section 5.4.2 Includes 300 feet of four-pair cable and an RJ48s or equivalent jack.

None $ 300.00 N/A Installation N/A No Required

2 Extended Demarcation – Copper four-Pair – Overtime Hours







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3 Extended Demarcation – Copper four-Pair – Sunday and Holiday Hours



4 Extended Demarcation – Copper 25 Pair– Regular Hours

NSX0696 Wiring services to extend Facilities from the Customer’s MPOE to the Customer’s point of utilization from a copper trunk or trunking equipment as described in Section 5.4.2. Includes 300 feet or less of Category 5 25-pair CMP cable, one (1) patch panel and mounting hardware. Ten Category 5e, three (3) meter jumpers; one (1) 24-port patch panel to be provided in the MPOE and Intermediate Distribution Frame (IDF) for all circuits being extended. Includes associated troubleshooting, testing, and labeling.






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5 Extended Demarcation – Copper 25 Pair– Overtime Hours


None $1,100.00 N/A Installation N/A No Required

6 Extended Demarcation – Copper 25 Pair – Sunday and Holiday Hours







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7 Extended Demarcation – Optical Fiber Link– Regular Hours

NSX0009 Wiring services to extend Facilities from the Customer’s MPOE to the Customers point of utilization from a fiber trunk or trunking equipment as described in 5.4.2 with strand count required to provision one (1) each service only. Includes up to 1,000 feet of 62.5/125 – or 50/125 – micron, two-strand CMP fiber drop cable with adapters, enclosures, connectors, and two (2) SC-SC duplex patch cords for each single circuit extension. Includes associated troubleshooting, testing and labeling.


8 Extended Demarcation – Optical Fiber Link– Overtime Hours







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9 Extended Demarcation – Optical Fiber Link – Sunday and Holiday Hours





5.4.3 Services Related Hourly Support

Contractor’s Summary Description of Service: Comcast shall provide labor for the diagnosis and/or repair of services listed in this Contract and all costs for repair are the

responsibility of Comcast unless it is specifically determined that the cause of service failure is outside the scope of the Contractors responsibilities Work performed under this Section 5.4.3 is authorized only for situations where Comcast has dispatched personnel to diagnose a service problem that is discovered to be caused by factors outside the responsibility of Comcast or no trouble is found.

Geographic Availability: US Nationwide

Service Limitations and Restrictions: None




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1 Field Service Repair Technician Regular Hours

NSX0012 Field technician properly trained to an expert level for the service being dispatched to diagnose and/or repair a CALNET 3 service problem that turns out to be caused by factors outside the responsibility of the Contractor.

None N/A $0.00 Hour N/A No Required

2 Field Service Repair Technician Overtime Hours







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3 Field Service Repair Technician Sunday and Holiday Hours



State of California Comcast Business IFB STPD 12-001 … Lake Cotati Fullerton La Puente Mendota...

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