SPTF Social Investor Working Group Meeting

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SPTF Social Investor Working Group Meeting Sunday May 29, 2016 2016 SPTF Annual Meeting, Marrakech

Transcript of SPTF Social Investor Working Group Meeting

Page 1: SPTF Social Investor Working Group Meeting

SPTF Social Investor Working Group Meeting

Sunday May 29, 2016

2016 SPTF Annual Meeting, Marrakech

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Please tweet interesting content during our Annual Meeting using the hashtag

#SPTF2016

Follow us @SPTaskForce

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Agenda •  13.00-13:20 - Welcome and update on the SPTF & the SIWG

•  13.20-13.40 - Update on PIIF (Principles for Investors in Inclusive Finance)

•  13.40-14.40 - Update and uptake on SPI4 ALINUS •  14.40-14.55 - Coffee Break

•  14.55-15.15 - Uptake of the lenders guidelines for setting responsible covenants in support of responsible microfinance

•  15.15-16.10 - Measuring, managing, and reporting on social outcomes

•  16.10-16.50 - Transparent pricing data

•  16.50-17.00 - Conclusions & Next Steps

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•  Proud to be one of the most active working groups of the SPTF…

•  … with a growing number of investors joining and committing to our shared objectives

•  We work together to ▫  Raise awareness and create ownership among investors of

ongoing initiatives and developments in SPM ▫  Identify areas of concern in microfinance ▫  Take collective action in areas where it can help the market

develop in a positive direction

Welcome!

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1.  2-days of discussions and exchanges

2.  March 3-4 2016, in New York City (at Deutsche Bank)

3.  First time in North America

4.  72 attendees – largest representation from investors in North America… and largest number of new attendees to the meeting

Recap of our last meeting

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1.  Harmonizing investor due diligence and monitoring on social performance -- uptake of SPI4 ALINUS

2.  Harmonizing loan agreements covenants in support of responsible microfinance

3.  Measuring and reporting on social outcomes – guidelines and indicators being developed through the outcomes working group. We will be soon launching a pilot to field test the work

4.   Pricing transparency – defining a model to continue to have transparent pricing data in a “post MFT” era

5.   Aligning efforts with other initiatives in responsible finance (including PIIF, GIIN, etc)

Current priorities of the SIWG

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1.  After three years of co-leading the SIWG, Dina will be stepping off the board and her role as co-chair of the group, but will remain very active in the group discussions

2.  Since June 2015, Jurgen is Chairman of the SPTF BOD and since January 2016 he is also Director for Strategic Outreach

3.  As of now, Christophe Bochatay (Triple Jump) and Margot

Quaegebeur (Anthos) are our newly elected board members of the SPTF representing investor constituency (asset managers and asset owners)

4.  Also joining the leadership of the SIWG as co-chairs

News on group governance

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Agenda •  Welcome

•  Update on PIIF (Principles for Investors in Inclusive Finance)

•  Update and uptake on SPI4 ALINUS •  Coffee Break

•  Uptake of the lenders guidelines for setting responsible covenants in support of responsible microfinance

•  Measuring, managing, and reporting on social outcomes

•  Transparent pricing data

•  Conclusions & Next Steps

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PRINCIPLES FOR INVESTORS IN INCLUSIVE FINANCE - PIIF

March 2 – 3, New York

Overview

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Reminder of what the the PIIF are

The  PIIF  has  7  key  principles  in  which  investors  and  fund  managers  should  focus  on:    

  1 2

PIIF principles

3 4 5 6 7

Range  of  services:  support  retail  providers  to  innovate  and  expand  the  range  of  financial  services  available  to  low  income  people  in  order  to  help  them  reduce  their  vulnerability  and  increase  incomes.  Client  protection:  client  protection  is  crucial  for  low  income  clients  and  investment  policies  and  practices.  

Fair  treatment:  treat  investees  fairly  with  appropriate  financing  that  meets  demand,  clear  and  balanced  contracts,  and  fair  processes  for  resolving  disputes  

Responsible  investment:  include  environmental,  social  and  governance  (ESG)  issues  in  investment  policies  and  reporting  

Transparency:  actively  promote  transparency  in  all  aspects.  

Balanced  returns:  focuses  on  balanced  long-­‐term  social  and  financial  risk-­‐adjusted  return  that  recognizes  the  interests  of  clients,  retail  providers,  and  investors.  

Standards:  collaborate  to  set  harmonized  investor  standards  that  support  the  further  development  of  inclusive  finance    

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More  than  55 institutional  investors  and  organisations  participated  in  the  PIIF  Report  on  Progress  ‘15.    

The  PIIF  Report  on  Progress  aims  to  help  identify  PIIF  signatories  performance  and  to  help  foster  and  learning  both  within  organisations  and  between  direct  and  indirect  investors.    

PIIF signatories performance PIIF Report on Progress

Overall,  this  report  highlights  improvements  in  almost  all  7  PIIF  principles  when  compared  to  the  2014  report.    

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Next steps PIIF and SPTF partnership The  PIIF  and  SPTF  are  collaborating  to  develop  a  Market  Map  project  that  focuses  on  support  current  and  future  investments  in  the  impact  investment  space.    This  project  focuses  on  providing  key  information  on  the  impact  investment  market  (including  affordable  housing,  inclusive  finance,  renewable  energy,  etc.)  across  different  asset  classes.      

The  end-­‐goal  of  this  project  is  to  connect  investors  to  investment  products  through  a  web-­‐based  tool  allowing  easy  access  to  key  information  on  Environmental  and  Social  thematic  investments,  and  helping  investors  to  identify  potential  investment  opportunities  and  financial  products  to  invest  in  this  field.    

   

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Agenda •  Welcome

•  Update on PIIF (Principles for Investors in Inclusive Finance)

•  Update and uptake on SPI4 ALINUS •  Coffee Break

•  Uptake of the lenders guidelines for setting responsible covenants in support of responsible microfinance

•  Measuring, managing, and reporting on social outcomes

•  Transparent pricing data

•  Conclusions & Next Steps

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What you will leave here with… 1.  Proof that the SPI4 is gaining traction

2.  A greater understanding of what makes SPI4-ALINUS unique

3.  Stories from investors using SPI4 ALINUS

4.  Examples of benchmarking possibilities

5.  Ideas on what is coming for SPI4-ALINUS

6.  Any other ideas?

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1. About SPI4 SPI4 gaining traction Recent developments A taste of ALINUS A wider Outreach Supporting investors

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SPI4 is gaining traction SPI4 in numbers as of May 2016 150+ SPI4 assessments completed, from 55 different countries

40+ in pipeline FI sending 2nd SPI4: 6 MFIs use SPI4 for “Social Statement”

SPI4: from 66% to 76% of « very familiar, familiar, or aware »

Audits SPI4 by outreach

Audits SPI4 by legal form

Audits SPI4 by assessment type

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SPI4 is gaining traction Full SPI4 in main MF markets Philippines: 13 India: 11 Bolivia: 11 Morocco: 7 Ecuador: 7 Kenya: 4 Ecuador: 3 Ghana: 3 Audits SPI4 by region

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Recent developments to SPI4

Version 1.3.2

▫ 

ÉæÛÓÊìË

PortuguêsPYCCKűŲ

Français

English

WLwQJ 9,nW

Now in 7 languages!

Español

•  Filter per departement • Allows operational use of USSPM by MFIs

•  Enhanced import modules •  Factsheet 4.0 and 4.1 •  Smart assessment and certification files •  MIX MRE files

•  Reporting for country networks •  100% indicators amongst ALINUS selection •  Enhanced quantitative section

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cerise-spi4.org

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Average scores for ALINUS

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7

ALINUS  indicator  subset  scores    

=    good  proxy  for  an  

overall  SPI4!    

•  From the full SPI4 database => immediately meaningfull benchmarks

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A taste of ALINUS – rationale of selection

Analysis of segmentation

⇒  Less training ⇒  More implementation

Analysis of frequencies •  %Yes is high in SPI4 database => « easy » indicator •  %No is high => « hard » indicators ⇒  Formalisation and Verification indicators: very similar ⇒  Training: reduction of « easy » indicators ⇒  Implementation: increase of « hard » indicators

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A taste of ALINUS – take away

Training •  Investors expect investees to have solid internal

communication systems in place to make sure policies and procedures are disseminated.

Implementation •  Investors want tangible evidence that policies and

procedures are applied in practice and tend to be reinforced

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Supporting wider outreach of ALINUS

•  To MFIs •  Email campaign to MFIs that have conducted SPI4 (40+ MFIs) •  Encouraging them to share results with investors

•  To MIVs •  Email campaign on SPI4-ALINUS (20+ MIVs) •  Encouraging them to communicate with investees

•  ALINUS newsletter (October – May) (300+ in contact list) •  ALINUS page at cerise-spi4.org (#2 in popularity)

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•  350+ people trained on SPI4 worldwide •  Since the March 2015 SPTF investor meeting in NYC

•  Pilot Testing: • Triple Jump, Symbiotics, ADA/LMDF, Desjardins, GCAF, Incofin, Pamiga, Cordaid, Oiko (2 local offices), Deutsche Bank

• Virtual trainings on ALINUS (20p+) •  SPTF, BBVA, MicroVest •  Oikocredit (planned)

•  In-person trainings (3p+) •  Pamiga •  BNP-Paribas (planned)

•  Qualified auditors + Raters •  66 auditors in to accompany your investees •  MoU with Microfinanza Rating •  Discussion going on with M-Cril

Supporting investors in using ALINUS

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2. Testimonies of investors What has been done Pros & Cons Next steps

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3. Benchmark your portfolio! SPI4 free benchmarks

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SPI4 database: a unique dataset on the Universal Standards

•  145 SPI4 in database

•  110+ of high quality for benchmarking •  Full •  Inc. Comments •  From Certified Auditors

•  Incentives for MFIs to report SPI4 to CERISE •  Standard benchmark for free on reception

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Results graphs

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Benchmarks graphs example of MFI scores compared to global and regional averages

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Benchmarks graphs example of MFI scores compared to global and regional averages

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0% 20% 40% 60% 80% 100%

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regional average

global average

44%

46%

86%

88%

87%

59%

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Benchmarks graphs – gap analysis example of MFI scores compared to global and regional averages

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Prac%ces  are  strongest  in  Dimension  4,  MFI  A  scores  21.6  above  the  regional  average  

Prac%ces  are  weakest  in  Dimension  3,  MFI  A  scores  21.8%  below  the  regional  average

Black line in center represents the avg. score for the peer group

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Benchmarks graphs – per standards example of MFI scores compared to global and regional averages

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00%# 10%# 20%# 30%# 40%# 50%# 60%# 70%# 80%#

1b-#Repor3ng#of#client-level#data#

1a-#Social#strategy#

Dim#1:#Define#and#monitor#social#goals#

00%# 10%# 20%# 30%# 40%# 50%# 60%# 70%# 80%# 90%#100%#

2c-#Staff#accountability##

2b-#Senior#management#accountability#

2a-#Board#accountability#

Dim#2:#CommiJment#to#social#mission#

00%# 10%# 20%# 30%# 40%# 50%# 60%# 70%# 80%#

3b-#Benefits#to#clients#

3a-#Client#needs#and#preferences#

Dim#3:#Design#products#to#meet#client#needs#

00%# 20%# 40%# 60%# 80%# 100%# 120%#

4e-#Mechanisms#for#complaint#resolu3on#4d-#Privacy#of#client#data#

4c-#Fair#and#respecOul#treatment#of#clients#4b-#Transparency#

4a-#Preven3on#of#over-indebtedness#

Dim#4:#Treat#clients#responsibly#

00%# 20%# 40%# 60%# 80%# 100%# 120%#

5c-#Employee#sa3sfac3on#

5b-#Communica3on#of#terms#of#employment#

5a-#HR#policy#

Dim#5:#Treat#employees#responsibly#

00%# 20%# 40%# 60%# 80%# 100%# 120%#

6d-#Compensa3on##

6c-#Profits#

6b-#Alignment#of#objec3ves#

6a-#Growth#rates#

Dim#6:#Balance#financial#and#social#performance##

Average  of  MFI  A Average  of  REGION  (#  MFI)  

Average  of  All  (109  MFI)  

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4. Next steps

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Pilot-testing •  Pilot-testing ALINUS for a diversified portfolio •  Defining EU adapted SPI4 ALINUS SPI4 V2 in July – No changes in indicators next 3 years •  Slight rewording and improvements

•  Fair treatment of clients and pricing policy (investors’ feedback) •  Better alignement of Org Info with IRIS

•  New tool available mid-July •  1 iteration process beg. of July •  ALINUS dashboard integrated in SPI4 V2

Ongoing

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5 good reasons to adopt SPI4 ALINUS 1.  SPI4 enjoys widespread uptake and recognition

2.  Spend less time on collecting data and more time on making improvements

3.  Compare investee social performance and generate benchmarks

4.  Because SPI4-ALINUS addresses investor-specific concerns.

5.  The data is already there!

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Questions?

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Thank you!

CERISE’s team: [email protected]

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Agenda •  Welcome

•  Update on PIIF (Principles for Investors in Inclusive Finance)

•  Update and uptake on SPI4 ALINUS •  Coffee Break

•  Uptake of the lenders guidelines for setting responsible covenants in support of responsible microfinance

•  Measuring, managing, and reporting on social outcomes

•  Transparent pricing data

•  Conclusions & Next Steps

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• Working group established in 2012 •  Latest version of guidelines finalized in 2014 •  Incorporated in PIIF under Principle 3: Fair

Treatment •  15 endorsers:

 Ac%am    Grassroots  Capital      Agence  Française  de  Développement    Incofin  Investment  Management      AECID    Oikocredit      Agora  Microfinance  N.V.  and  its  affiliates      OPIC    BNP-­‐Paribas      PROPARCO      Cordaid      Triodos  Investment  Management  BV      Deutsche  Bank  Global  Social  Inv.  Funds      Triple  Jump    Grameen  Credit  Agricole  Founda%on  

Reasonable Covenants - recap

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Usefulness Example #1 •  Indonesian MFI, USD 23m GLP, 260,000 clients,

cooperative legal status ▫  Six MIVs as debt providers:

�  3 Guidelines endorsers only: 2 fully aligned their covenants ▫ 

What happened: �  Unconvincing equity increase plan from the MFI �  Different “solvency” covenants: debt/equity vs CAR vs equity/assets �  Complicated covenant monitoring and lack of understanding of

covenants formula in general: Breach!

à Two lenders lost patience and confidence and decided not to roll over, sending the wrong message to other investors.

à  A full harmonization of covenants could have potentially prevented this

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Usefulness Example #2 •  Myanmar MFI: USD 9m GLP, 23,000 clients, credit only financial

institution:

•  Incofin is likely to be their first debt provider

•  Social undertaking – ROA < 7.5% •  MFI comment: While the forecasts never show this ratio to be in breach, can

we discuss the rationale for setting an upper limit on the ROA?

•  Incofin comment: The upper limit is in relations to responsible growth and responsible pricing. For instance, did the ROA exceed because the company increased its pricing beyond market level? It is a “social undertaking”, thus a breach would only initiate a discussion on the reasons behind the high growth performance and will not trigger a callback of the loan.

•  MFI comment: Well noted, we have no problem with this undertaking since

our business model profitability and shareholders return expectations don’t foresee an ROA higher than 5% for the next five years.

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Usefulness Example #3

•  Azerbaijan microfinance market crisis was mostly a foreign exchange crisis!

•  What if we had all implemented the Guidelines covenant on:

▫  Net un-hedged foreign currency open position to equity < -/+ 25% and ▫  In complying with this covenant, the Borrower shall commit not to

pass FX risk on to its clients by agreeing on a ceiling of the level of hard currency loans extended to its clients as a % of its GLP.

à Would institutions and clients have been hit that hard?

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Implementation

• Even traditional banks, shareholders, asset owners can be open to the idea of revising their set of covenants:

▫  Suggest a review of the covenants at the occasion of a

broader legal documentation conversation, or during the launching of a new fund.

▫  Even social undertakings can be understood by legal departments

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Conclusion

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•  The Guidelines remain a relevant tool: ▫  For Tier II/III MFIs, in non regulated markets with little covenant

understanding ▫  For greenfields structuring their first debt deals to limit multiple

covenants reporting in the future ▫  For Tier I MFIs in high regulated competitive markets, to give

bargaining power to request “responsible/needed” covenants ▫  In case of breach/default, it eases coordination during work-out

groups

The Guidelines was recently revised according to endorsers’ feedback: ▫  His format has changed to an “Educational Tool” for you to more

easily disseminate and refer to it with your investees, and with your asset owners. ▫  We will introduce the new format to the regional and national

networks to inform more MFIs.

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Agenda •  Welcome

•  Update on PIIF (Principles for Investors in Inclusive Finance)

•  Update and uptake on SPI4 ALINUS •  Coffee Break

•  Uptake of the lenders guidelines for setting responsible covenants in support of responsible microfinance

•  Measuring, managing, and reporting on social outcomes

•  Transparent pricing data

•  Conclusions & Next Steps

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Investors  social  outcome  guidelines  

First  draN  May  2016,  Marrakech  

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1.  Timeline  2.  How  to  obtain  social  outcome  data  3.  Case  studies  &  sharing  experience  4.  Feedback  

Overview  

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1.  Mee%ng  #1  

2.  One-­‐to-­‐one  calls  

3.  Mee%ng  #2  

4.  DraN  guidelines  

5.  Feedback  on  draN  

6.  Mee%ng  #3  

7.  Final  guidelines  

8.  Dissemina%on  

Done;  

Timeline  e-­‐MFP,  Luxemburg,  Nov  2015;  Feedback  on  outline  

Individual  calls  with  investors  &  material  sharing  

SPTF  Investors,  NYC,  Mar  2016;  feedback  on  first  contents  

May  2016  

May-­‐June  2016  

SPTF,  Marrakech,  May  2016  

Sep  2016  

Nov2016  

On-­‐going;  Not  started  48  

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Contents  1.  Gap  analysis    2.  Why  doing  outcome  management  

 A.  Manage  social  mission  and  risks    B.  Asset  owner  driven  accountability    C.  Asset  manager  driven  accountability  

 3.  How  to  do  outcome  management  

 A.  How  to  obtain  social  outcome  data    B.  Use  of  social  outcomes  in  investee  decision  making    C.  Use  of  social  outcomes  in  investors  decision  making  

Reviewed  in  NYC  

Focus  in  Marrakech  

Reviewed  in  webinar  

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Full  poreolio   Case  by  case  Hybrid  

High   Different  Mixed  

Objec%ve    

1)  Coverage     2)  Indicators’  comparability  

New  data   Exis%ng  MIS  Hybrid  

From  scratch   Marginal  Incremental  

High   Medium   Low  

Implementa%on    

3)  Approach  

4)  Method  robustness   5)  Data  source

Investor  +  FSP   Consultant  +  FSP   FSP  

Investor   Hybrid   FSP    

Resources    

6)  HR     7)  Budget

How  to  obtain  social  outcome  data  7  decision  steps  

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Bamboo  Equity    Inclusive    LAC  

Acumen  Equity    Impact    Global  

Root  Capital  Debt    Impact    LAC,  SSA  

Sarona  Equity    Impact    Global  

BBVAMF  Equity    Inclusive    LAC  

Triple  Jump  Debt    

Inclusive    LAC  

Oikocredit  Debt    

Inclusive  Asia  

   Cost  

Relevance  

                       

                           

                           

                           

                           

                           

                           

                           

1)  Coverage    

2)  Indicators’  comparability      

3)  Approach    

4)  Method  robustness      

5)  Data  source    6)  HR    7)  Budget  

Case  studies  snapshot  

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Feedback  

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Investors’  decision  making  

Time  

What  type  of  decision  

When  

How  basis  of  decision  

Make  investment  (outcomes  score  weighted  in  the  total  score)  

Differen%ate  loan  pricing  /  return  targets  

Offer  outcome  measurement  TA  to  selected  investees  

Influence  investees’  decisions  towards  improving  outcomes  (equity  funds)  or  modify  the  investees  mix  (debt  funds)  to  improve  the  fund  outcomes.  

Set  expecta%ons  up-­‐front  (on  outcome  results  /  measurement)  

At  investment   Post-­‐  investment  

Existence  of  an  outcome  management  system  

Investee  outcome  results  compared  to  targets  &  benchmarks  

Investee  use  of  outcome  results  for  decision  making  

Investee  improvement  of  outcome  results  

Fund’s  outcome  results  compared  to  targets  &  benchmarks  

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Thanks  

Lucia  Spaggiari  Business  Development  Director,  MicroFinanza  Ra%ng  411  Rue  Toyota,  Bonapriso,  Douala,  CAMEROON    

T  +237  691  936  326  Skype  lucia.spaggiari  

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Agenda •  Welcome

•  Update on PIIF (Principles for Investors in Inclusive Finance)

•  Update and uptake on SPI4 ALINUS •  Coffee Break

•  Uptake of the lenders guidelines for setting responsible covenants in support of responsible microfinance

•  Measuring, managing, and reporting on social outcomes

•  Transparent pricing data

•  Conclusions & Next Steps

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Data  Plaeorm  

SPTF,  Investor  mee%ng  Marrakech,  May  2016  

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Outline  

1.  Model  2.  Manager  3.  Comparison  with  MicroFinance  Transparency  4.  Core  and  enhanced  database  5.  Quality  control  6.  Website  7.  Examples  of  use  8.  Feedback  

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Model,  start-­‐up  

MicroFinanza  Ra%ng  

MicroFinanza  Ra%ng  

Data  

Start-­‐up  subsidy  

DFIs,  Founda%ons  

MIVs  

Plaeorm  concep%on,  building  database,  development  of  website,  repor%ng  op%ons,  data  submission  channels,  data  

valida%on  system,  APR  predictor  model,  test  &  launch  

System  built  so  that  other  org.  can  submit  

data  in  phase  2  

Phase  1  

MFT  

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Model,  ongoing  Phase  2  

Data  

For  free:  visibility,  guide,  consistency  check,  global  benchmark  report;  Service:  training,  valida%on;  transparency  recogni%on.  

Service:  Expected  APR  model;  peer  group  reports;  tailored  reports;  database  

Subscrip%on  fee  

Ra%ng  agencies  

MIVs  and  DFIs  

FI  networks  

Cerise  

Individual  FIs  

DFIs,  Founda%ons  

Regulators  

Standard  seqng  bodies  

MIVs  

Research  ins%tutes  

MicroFinanza  Ra%ng  

Plaeorm  coordina%on,  website  admin,  data  gathering,  update  &  valida%on,  responsible  APR  predictor  model  update  

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Manager  

Manager  MicroFinanza  Ra%ng  

BoD:  MFT,  substan%al  funder  (op%on),  MFR  

Pricing  expert  Ben  Wallingford,    MFR  (former  MFT)  

Website  expert  Carlos  Minaq,  Independent  

Econometric  expert  Daniel  Rozas,  Independent  

Extensive  exper%se  for  special  projects

Methodology,  training  &  quality  control.

MFT  website  development  specialist

Expected  APR  model  development  exper%se

Pricing  senior  expert  Chuck  Waterfield,  

MFT  BoD  

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Plaeorm  compared  to  MFT  Model  

Confiden%ality  Access  

Collec%on  Update  

Financial  and  Social  metrics  Minimum  guaranteed  

Manager  Pricing  exper%se  Website  exper%se  

Website  Cost  Date  Detail  

Uniform  reliability  Coverage  

Less  valuable  solu%on  

Mixed  

Beser  or  equally  valuable  solu%on  

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Core  and  enhanced  database  

    Data  from  MicroFinanza  

Ra%ng  

Core  database

Enhanced  database  

Addi%onal  data  from:  other  ra%ng  agencies,  MIVs  and  DFIs,  validated  SPI4  audits,  FI  networks,  

individual  FIs  

Min.  database  guaranteed  at  

all  %mes  

Depending  on  each  organiza%on  actual  data  contribu%on  

The  input  model  proposed  balances  the  incen%ves  to  provide  the  broadest  possible  coverage  through  the  collabora%on  of  a  variety  of  players,  with  the  guarantee  of  a  minimum  volume  of  quality  data  at  all  %mes.    

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Quality  control  

1.  Ex-­‐ante  control:  methodological  guide  and  APR  training  2.  Ex-­‐post  control:  lean  consistency  check  or  more  rigorous  consistency  and  

accuracy  valida7on  

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Website  

Reports  available  to  subscribers:    1.  Ra%ngs,  client  protec%on  

cer%fica%ons,    2.  MIMOSA  country  reports    3.  and  validated  SPI4  audits

Data  available  to  subscribers:    1.  pricing,    

2.  financial  performance  and  risks,    

3.  social  performance  and  client  protec%on.

Website  

Module  1  Reports  

Module  2  Data  

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Use  1:  Assess  responsible  pricing  

Ques%on:  can  I  say  that  75%  APR  for  the  main  product  of  the  FI  “FinCredit”  is  fair  in  my  due  diligence?      Each  investor  choses  whether  to  adopt  the  2  methods  in  line  with  the  SMART  Campaign  (below)  or  to  adopt  a  different  one  tailored  to  the  internal  defini%on  of  fair  pricing:    Method  1  benchmarking  against  peers  -­‐  market  segment  method  developed  by  Emmanuelle  Javoy  -­‐  recommended  when  Country  data  is  sufficient  and  the  market  is  not  distorted.    Method  2  benchmarking  against  expected  performance-­‐  expected  APR  model  to  be  developed  by  MicroFinanza  Ra%ng  and  Daniel  Rozas  in  phase  1  -­‐  recommended  when  Country  data  is  not  sufficient  or  the  market  is  distorted.  

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Use  1:  Assess  responsible  pricing  

Answer  with  method  1:  yes  because  the  large  majority  of  the  APRs  of  FinCredito  loan  segments  (i.e.  loan  size  and  term)  are  lower  than  its  peers  in  Ecuador  (indicated  in  green)  

APR  FinCredit      Loan  size  /  term   3-­‐6  months   6-­‐12  months   1-­‐2  years  25%-­‐75%  GNIpc   80%   75%   70%  75%-­‐150%  GNIpc   70%   60%   40%  

APR  Ecuador      Loan  size  /  term   3-­‐6  months   6-­‐12  months   1-­‐2  years  25%-­‐75%  GNIpc   90%   70%   60%  75%-­‐150%  GNIpc   80%   65%   50%  

In  addi%on  to  the  segment  tables  above,  the  Plaeorm  will  keep  producing  the  APR  and  loan  size  graph,  a  simpler  version  of  method  1  taking  into  account  only  2  variables  (APR  and  loan  size)  instead  of  3  (APR,  loan  size  and  loan  term).  

APR

Loan  size

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Use  1:  Assess  responsible  pricing  

APR  of  the  FI   Assessment  <  expected  APR   Price  is  fair  >  expected  APR  but    <  expected  APR  +  #  standard  devia%ons  

 Price  is  fair,  focus  on  client  benefit  to  be  monitored  

 >  expected  APR  +  #  standard  devia%ons  

Price  deviates  significantly  from  peers,  possibly  due  to  poor  poreolio  quality,  low  efficiency  or  high  profits.  Review  of  the  validity  of  possible  jus%fica%ons  for  the  devia%on  suggested  in  case  of  high  devia%on  (e.g.  young  FI  with  con%ngent  capitaliza%on  needs).  

The  method  consists  in  applying  the  expected  APR  model  (mul%ple  linear  regression  model  that  will  be  developed  using  the  high  quality  data  of  the  database)  to  the  FI:   APR=  α  loan  features+  β  country  cost  and  risk+γ  other  controls+  error                                        |                                                                            |                                                                                                  |                        Size,  term,          Credit  risk,  business  risk,  infla%on,          Rural  outreach,                  currency,  etc.                    infrastructure,  labor  cost,  etc.                        etc.  Applying  the  model  to  the  FI  can  have  3  outcomes:

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Use  2:  Benchmark  1  investee  to  peers  

Top  management/  field  staff  compensa%on    

FinCredit   Small  scale   LAC   NBFI   Regulated   No  savings  

Average   15   5   10   11   9   7  3rd  quar%le   8   14   13   12   9  

Ques%on:  is  a  ra%o  of  top  management  to  field  staff  compensa%on  of  15  jus%fied  for  this  financial  Ins%tu%on  (FI),  or  is  too  much? Answer:  maybe  not  fully  jus%fied,  further  qualita%ve  analysis  recommended  (e.g.  management  quality).

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Use  3:  Benchmark  among  investees  

Ques%on:  what  are  the  rela%ve  strengths  and  weaknesses  of  the  investee  FIs  in  terms  of  governance  and  risk  management?    Answer:  FinCredit  shows  a  compara%ve  strength  specifically  in  governance,  while  PayLess,  together  with  EasyInvest,  display  the  strongest  risk  management  systems.  GrowLong  and  SeeFar  would  highly  benefit  from  a  risk  management  TA.  

FinFuture  SeeFar  

GrowLong  EasyInvest  

PayLess  FinCredit  Average  

Governance  

GrowLong  SeeFar  

FinFuture  FinCredit  

EasyInvest  PayLess  Average  

Risk  management  

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Use  4:  Benchmark  investees  to  peers  

•  Ques%on:  how  does  the  aggregate  social  performance  of  the  investees  of  Fund  DoWell  compare  with  all  the  FIs  evaluated  in  the  data  plaeorm  according  to  the  USSPM?  

•  Answer:  DoWell  investees  perform  beser  than  the  average  in  terms  of  defining  and  monitoring  social  goals,  ensuring  BoD  and  staff  commitment  and  designing  products  that  meet  clients’  needs,  they  are  in  line  with  the  average  for  the  balance  of  social  and  financial  performance  and  client  protec%on,  while  they  score  less  than  the  average  on  the  responsible  treatment  of  staff.  

USSPM  6  

USSPM  5  

USSPM  4  

USSPM  3  

USSPM  2  

USSPM  1   Fund  All  FIs  in  database  

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Feedback  

1.   Collect:  if  you  currently  collect  /  calculate  APR,  how  do  you  do  it?  

2.  Willingness  to  pay  a  subscrip%on  fee:  please  feel  free  to  share  ini%al  reac%ons;  the  Plaeorm  will  be  developed  only  if  sustainable  

3.  What  type  of  addi%onal  analysis  and  repor%ng  format  would  be  useful?  

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Thanks  

Lucia  Spaggiari  Business  Development  Director,  MicroFinanza  Ra%ng  

Bonapriso,  Douala,  CAMEROON    T  +237  691  936  326  Skype  lucia.spaggiari  

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Agenda •  Welcome

•  Update on PIIF (Principles for Investors in Inclusive Finance)

•  Update and uptake on SPI4 ALINUS •  Coffee Break

•  Uptake of the lenders guidelines for setting responsible covenants in support of responsible microfinance

•  Measuring, managing, and reporting on social outcomes

•  Transparent pricing data

•  Conclusions & Next Steps

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1.  Harmonizing investor due diligence and monitoring on social performance -- uptake of SPI4 ALINUS

2.  Harmonizing loan agreements covenants in support of responsible microfinance

3.  Measuring and reporting on social outcomes – guidelines and indicators being developed through the outcomes working group. We will be soon launching a pilot to field test the work

4.   Pricing transparency – defining a model to continue to have transparent pricing data in the post MFT era

5.   Aligning efforts with other initiatives in responsible finance (including PIIF, GIIN)

Conclusions & Next Steps

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Thank you!

[email protected]

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Resources and more information

•  All about ALINUS: https://www.cerise-spi4.org/alinus/ •  Social Investor Working Group page in SPTF website:

http://sptf.info/working-groups/investors •  Universal Standards Manual:

http://sptf.info/images/usspm%20englishmanual%202014-05-09.pdf •  Universal Standards Implementation Guide:

http://sptf.info/images/usspm%20impl%20guide_english_20141217.pdf

•  The Resource Center: http://sptf.info/resources/resource-center •  The TA database to help find a SPM consultant:

http://sptf.info/resources/find-a-ta-provider

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Data Platform: Additional slides

1.  Submission 2.  Full or partial transparency 3.  Indicators 4.  Coverage 5.  Lessons learned

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Timing   Channel  1.  Anywhere  any%me  Data   providers   can   submit   data   of   one   or  more   FI   from  any  Country  any%me.    Suggested  as  the  standard  approach  to  increase  coverage.  

1.  On-­‐line  ques%onnaire  For  data  providers  to  submit  data  on  the  spot.  Suggested   for   one   or   few   FIs,   or   for   quick   data  input  and  use.  

2.  One  country  at  a  %me  Data  providers   can   submit  data  of   all   FIs  of  one  Country  collected  at  a  specific  point  in  %me.    Suggested   when   there   is   interest   for   full   coverage   of   a  Country.  

2.  Excel  database  template  For   data   providers   to   share   data   in   a   standard  format  compa%ble  with  the  database.    Suggested   for   several   FIs   or   when   no   stable  internet  connec7on  is  available)  

3.  Bulk  Data  providers  can  submit  a  set  of  data  of  several  FIs  from  any  Country  referred  to  any  periods  at  a  specific  point  of  the  year.  Suggested  to  data  providers  with  large  volumes  of  data.  

3.  SPI4  or  SPI4  ALINUS  The  SPI4  tool  will  be  upgraded  to  allow  expor%ng  data  in  a  format  compa%ble  with  the  database.  Suggested  for  investors  or  FIs  using  SPI4.  

Data providers can choose their preferred combination of timing and channel to submit the data

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Data Platform: Additional slides - Submission

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Data Platform: Additional Slides - Full or partial transparency

Two options will be available to data providers:

1. Full transparency: recognition of transparency, identification of the FI disclosed along with data;

2. Partial transparency: data disclosed for benchmarking, identification of the FI disclosed exclusively to the data provider and the Platform manager (to manage duplications and updates).

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Data Platform: Additional Slides - Indicators Topic   Level  Iden%fica%on   and   Peer   group:   ID,   year,   Scale,   Charter   type,   Saving   mobiliza%on,   Viability,  Regulated,  Lending  methodology,  Country,  Sub  region,  Region,  etc.      Macroeconomic  indicators      Financial   &   risk:   Profitability,   Poreolio   yield,   Credit   risk,   Provision   expense   ra%o,   Funding  expense  ra%o,  Produc%vity,  Efficiency,  Capital  adequacy  ra%os,  Liquidity  ra%os,  Growth,    Key  financial  statements  items,  Voluntary  savings,  Compulsory  savings  Microfinance  Ins%tu%onal  Ra%ng  grade,  outlook  and  scores      Client  protec%on:  APR,  Transparency  index,  Loan  size,  loan  term,  Other  product  features,  Client  protec%on  cer%fica%on  status.      Social:   Outreach,   Client   drop   out   and   client   reten%on,   Staff   turn-­‐over,   Management  compensa%on   ra%o,   Staff   gender   ra%os,   Poreolio   breakdown   by   lending   methodology,   by  urban  /  rural,  by  sector,  by  gender,  Client  educa%on,  Client  household  poverty  rate,  ownership  of  assets.  Social  Ra%ng  grade,  scores  and  narra%ve  assessments  by  indicator.    SPI4  audit  scores,  SPI4  audit  narra%ve  assessment  by  indicator      Social   from   client   survey:   Client   over-­‐indebtedness   ra%os,   client   household   vulnerability   to  shocks,   employment,   start-­‐up   business,   Client   financial   exclusion   profile   by   type   of   previous  access  (formal/informal),  Reduc%on  in  client  dependency  from  moneylenders,  Use  of  the  loan.  

Country  F i n a n c i a l  Ins%tu%on  Product  Loan  Client  Household  Nature  Quan%ta%ve  Qualita%ve  Type  Number    Score  text  Standard  IFRS  MFT  CPC  USSPM  SPI4  

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Data Platform: Additional Sides - Coverage

Coverage  per  year   MFT  2013   Core  database  2016  

Core  database  compared  with  MFT  

Enhanced  database  

#  APR  datapoints   2,347   4,320²   ↑  Larger  sample  

↑  Depending  on  the  data  providers  actual  contribu%on  

#  Products   610   240   ↓  Only  large  products  

#  Financial  Ins%tu%ons   164   80  ↓  Rated  ins%tu%ons  only.  Unless  country-­‐wide  studies  are  conducted  

#  Countries   11   33  ↑  Majority  of  Countries  with  significant  financial  inclusion  

To guarantee a minimum coverage, the Core database, linked to MicroFinanza Rating ratings and certifications, will be available at all times. Its coverage will increase every year (table shows estimate for 2016). The coverage can be further increased with the enhanced database, which can potentially be larger than MFT.

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Data Platform: Additional Slides - Lessons learned 1

Lesson  learned  1.  It  isn't  easy  to  get  forty  different  organiza%ons  to  agree  on  the  rules  and  procedures  for  an  ini%a%ve  that  has  never  been  done  before.  Chuck  Waterfield,  MicroFinance  Transparency  CEO  

Lesson  learned  2.  A  public  good  model  like  Microfinance  Transparency  (MFT)  is  not  sustainable  in  the  long  term.  Advoca7ng  Transparent  Pricing  in  Microfinance:  A  Review  of  MFTransparency's  Work  and  a  Proposed  Future  Path  for  the  Industry  (hereinaNer,  A  Review  of  MFTransparency's  Work),  Chuck  

Waterfield,  MFT  CEO.  

Lesson  learned  3.  It  would  be  necessary  for  one  organiza%on  to  take  on  the  role  of  collec%ng  and  publishing  the  data  and  maintaining  the  website.  The  pricing  data  collector  should:  have  a  good  

reputa%on,  be  independent,  have  entrepreneurial  skills,  be  able  to  design  and  run  a  web  plaeorm,  know  the  local  microfinance  market  and  have  good  connec%ons  with  MFIs  worldwide.  Emmanuelle  Javoy,  

Pricing  Data  Collec7on  For  The  Microfinance  Sector  (hereinaNer  Pricing  Data  Collec7on),  2015  

Lesson  learned  4.  Investment  or  project  officers  from  MIVs,  DFIs,  Donor  (IOs):  Some  MIVs,  DFIs  or  Donors  ask  their  IOs  to  issue  an  opinion  on  whether  prices  charged  by  a  given  MFI  is  responsible.  In  that  case,  IOs  do  collect  some  pricing  data,  albeit  with  methods  that  vary  greatly  from  one  player  to  the  other.  The  pilot  conducted  by  MFT  contributed  to  demonstrate  that,  even  if  these  players  can  usually  get  this  informa%on  from  MFIs,  they  have  difficul%es  geqng  the  authoriza%on  to  share  it.  The  pilot  also  demonstrated  that  the  %me  of  IOs  is  very  scarce  and  that  addi%onal  tasks  can  only  be  added  if  they  allow  to  save  %me  on  other  

aspect  of  the  work.  Emmanuelle  Javoy,  Pricing  Data  Collec7on),  2015  82

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Lesson  learned  5.  We  found  that  we  had  to  exchange  not  3-­‐4  emails  per  MFI  but  an  average  of  between  31  and  64  emails  per  MFI.  Emmanuelle  Javoy,  Pricing  Data  Collec7on),  2015  

Lesson  learned  7.  MFIs  oNen  face  a  situa%on  where  risks  (reputa%on  risk4;  compe%%ve  disadvantage,  etc.)  outweigh  incen%ves  to  publish  their  pricing  data.  Emmanuelle  Javoy,  Pricing  Data  Collec7on),  2015  

Lesson  learned  6.  FIs  are  more  open  to  sharing  data  if  the  data  access  is  limited  to  subscribers.  

Lesson  learned  8.  It  would  make  sense  for  it  to  be  available  in  the  same  loca%on  as  data  on  financial  performance.  Emmanuelle  Javoy,  Pricing  Data  Collec7on),  2015  

Lesson  learned  9.  Process  and  tools  should  be  easy  to  use  and  understand,  reasonably  quick,  and  widely  accepted.  Emmanuelle  Javoy,  Pricing  Data  Collec7on),  2015  

Lesson  learned  10.  Pricing  of  loans  can  indeed  be  very  complex  and  MFT  has  iden%fied  that  MFIs  oNen  made  mistakes  in  the  way  they  entered  the  data.  Emmanuelle  Javoy,  Pricing  Data  Collec7on,  2015  

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Data Platform: Additional Slides - Lessons learned 2