Spotify's Brand DNA
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Transcript of Spotify's Brand DNA
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Above AVGAnushka Kassim, Vikram Sangha, Geeta Keswani, Marwa Khalifeh
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Overview
Above AVG 2
• Recapo Target Audienceo Competitive Landscapeo Main Benefits• Brand Personalitieso Spotify o Competitive Set• Comparing DNA Elementso Personalitieso Key Brand Equitieso Spotify’s DNA• Q ‘n’ A
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Background
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TargetAudience
Above AVG 4
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Target AudienceUrban* Dwelling
Social
Young
Daily Users
Digitally Savvy
Stream Everything
#FoundThemFirst~ Spotify Brand Impact Study
*CMO Seth farbman at Ad Week NYC 2015
Above AVG 5
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Persona
Above AVG 6
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Competitive Landscape
Above AVG 7
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Competitive Set
Above AVG 8
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Points of Parity
Above AVG 9
Listen digitallyacross devices
Huge database of songs
Ability to discover new
music
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Larger Personality
Above AVG 10
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CompetitorBenefits
Above AVG 11
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Pandora
Above AVG 12
The first algorithm based
personalized digital-radio, rooted in the
Music Genome Project
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13
iHeartRadio
Above AVG 13
Traditional radio stations gone digital,
easily available to
you anywhere
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TIDAL HiFi
The Highest quality
streaming of exclusive
content, direct from artist to
fan Above AVG 14
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15
Apple Music
Above AVG 15
Consolidation of the entire
music experience, under one
brand and in one place
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Main StrategicBenefit
Above AVG 16
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Spotify fulfills MY needs as a music fan
Above AVG 17
Spotify is MY social community
Spotify is always there for ME
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Key Strategic Benefit
The ultimate personal social music experience,
customized to fit every aspect of my lifestyle.
Above AVG 18
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Brand Personality
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EvaluatingSpotify
Above AVG 20
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Brand Story
Above AVG 21
- Setting
- Relevant Characters
- Opposition
Symbolism -
Mood -
Plot -
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If Spotify was a person...
Above AVG 22
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Doesn’t Explain
Explains Very Well
Above AVG 23
Sincerity
Excitement
Sophistication
Competence
Ruggedness
Big 5 Personalities
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Doesn’t Explain
Explains Very Well
Above AVG 24
Sincerity
Excitement
Sophistication
Competence
Ruggedness
Big 5 Personalities - Spotify
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Excitement because...
Above AVG 25
● Cool● Young● On Trend● Unique● Contemporary● Up-to-Date
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Spotify
Above AVG 26
Cool but authentic,
humorous but wholesome,
something for everybody
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Spotify
Above AVG 27
Best friend.On Trend.
Cool Techie. Supportive.
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CompetitorsPersonified
Above AVG 28
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Doesn’t Explain
Explains Very Well
Above AVG 29
Sincerity
Excitement
Sophistication
Competence
Ruggedness
Big 5 Personalities - Pandora
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Pandora
Above AVG 30
Most popular, Oldie but goldie. Staid, Not too geeky but not cool. Slightly
nerdy.
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Doesn’t Explain
Explains Very Well
Above AVG 31
Sincerity
Excitement
Sophistication
Competence
Ruggedness
Big 5 Personalities - iHeartRadio
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iHeartRadio
Above AVG 32
Traditional, Classic,
Audience is invested but laid back.
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Doesn’t Explain
Explains Very Well
Above AVG 33
Sincerity
Excitement
Sophistication
Competence
Ruggedness
Big 5 Personalities - Tidal
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TIDAL HiFi
FlashyHigh profileExclusive. Strong, not
afraid to prove her point, still
trying her mark in the music
industry.
Above AVG 34
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Doesn’t Explain
Explains Very Well
Above AVG 35
Sincerity
Excitement
Sophistication
Competence
Ruggedness
Big 5 Personalities - Apple Music
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36
Apple Music
Above AVG 36
Glamorous.Influential
Sophisticated. Invested in
Brand Image.
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Comparing DNA
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ComparingPersonalities
Above AVG 38
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Semantic differential rankings
Above AVG 39
Private
Old-Fashioned
Pretentious
Conformist
Plain
Social
Contemporary
Authentic
Rebel
Sexy
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If the service was a TV character...
Above AVG 40
LeonardBig Bang Theory
Ryan Seacrest
American Idol
Phil DunphyModern Family
Cookie LyonEmpire
Jessica Pearson
Suits
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If the service was a music man...
Above AVG 41
Michael BubleThe Charm
Nick JonasThe Prince
Ed SheeranThe Poet
Jay Z*The Mogul
Drake*The G.O.A.T.
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If the service was a pop star...
Above AVG 42
AdeleThe Voice
Britney Spears
The Original
LordeThe Realest
RihannaThe Rebel
Taylor SwiftThe Leader
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43
5 streaming services walk into a bar...
Above AVG 43
Red Wine Jello Shots Craft Beer Hennessey Champagne
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Who do you want to party with?
Above AVG 44
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ComparingEquities
Above AVG 45
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Brand Equities
Logo- 3 bar circle
Visual- Spotify green
Design- Font & dual tone colors
Above AVG 46
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47Above AVG 47
To play only the music you'll love... because the next
song matters.pandora.com/about
Twitter @pandora_music
All your favorite music. All your
favorite stations. All free.
Twitter @iheartradio
Music for every moment
Twitter @spotify
Tidal for AllLaunch Campaign
All the ways you love music. All in one
place. Twitter @applemusic
Look & feel
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Place-based
Above AVG 48
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Spotify’s DNA
Above AVG 49
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Spotify’s DNA
Above AVG 50
SpotifyGreen
3 Bar Logo
Proxima
Nova
UserInterfac
eOn-the-Go
DigitallySavvy
Young UrbanDwellers
Community
Setting
PersonalCustomization
Honest Your BFF
On Trend/In the Know
Social MediaCentric
Who it’s for Equity
Sets Apart
Personality
Key Benefit
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Questions?
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Thank You!Above AVGAnushka Kassim, Vikram Sangha, Geeta Keswani, Marwa Khalifeh
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Bibliography“Everything Marketers Need to Know About Apple Music and New Mobile Software | Adweek.” Accessed October 19, 2015. http://www.adweek.com/news/technology/everything-marketers-need-know-about-apple-music-and-new-mobile-software-165248.“Found Them First.” Accessed October 19, 2015. https://spotify-foundthemfirst.com/en-US.“Iheartradio.com Traffic and Demographic Statistics by Quantcast.” Accessed October 19, 2015. https://www.quantcast.com/iheartradio.com#demographicsCard.“Millennials Won’t Pay for Apple Music - The Daily Beast.” Accessed October 19, 2015. http://www.thedailybeast.com/articles/2015/06/30/millennials-won-t-pay-for-apple-music.html.“• Monthly Active Spotify Users Worldwide 2015 | Statistic.” Accessed October 19, 2015. http://www.statista.com/statistics/367739/spotify-global-mau/.“Music Streamers Love Brands. It’s Official. - Spotify | For Brands.” Accessed October 19, 2015. https://www.spotify.com/us/brands/insights/music-streamers/.“Pandora Maintains Strong Audience Lead Over Spotify - eMarketer.” Accessed October 19, 2015. http://www.emarketer.com/Article/Pandora-Maintains-Strong-Audience-Lead-Over-Spotify/1012476.“These Are the 50 Most-Watched TV Shows of the 2014-15 Season | TV Insider.” Accessed October 19, 2015. http://www.tvinsider.com/article/1989/top-50-tv-shows-2014-2015-highest-rated-winners-and-losers/.“We Want to Love ‘Luxury’ Hi-Fi Music Streaming. But There Are Problems - The Globe and Mail.” Accessed October 19, 2015. http://www.theglobeandmail.com/technology/digital-culture/we-want-to-love-luxury-hi-fi-music-streaming-but-theres-a-problem/article21972604/.
Above AVG 53