Standard Operating Procedures - SOPStandards and descriptions / Dress CodeUniform Policy Uniforms must be ironed and clean at all times. Each member of staff is responsible for their own uniform. If your uniform gets dirty during the day, it has to be changed, (inform your manager before going to change). Make sure that you always have a clean uniform in your locker. Your name badge, if required, is an essential part of your uniform and must always be worn. If the Uniform is company’s property it will have to be returned at the end of employment. Remember on first impression you are as good as you look. Always look professional by maintaining standards set by the company. Employees must adhere to the standard grooming regulations, which are normally outlined in the companies SOP manual. In the majority of catering companies uniforms will be provided. DRESS CODE

The Business enjoys an international reputation for quality and style, a distinction Blue Pudding strives to project in everything it does, including the dress and appearance of employees. All employees are expected to dress in a professional manner avoiding extremes of style and fashion. If you are in any doubt as to the standard of dress required, please consult your line manager.  Men may wear the following - A conservative pair of black trousers. - A plain white shirt or polo shirt dependant upon restaurant.- The appropriate coloured tie or bow tie.- Socks must be black.- Shoes must be black, professional in style and in good repair.- Safety shoes must be worn at all times in back of house areas.- Hats, where worn, are to cover the hair completely and are to be worn from the beginning to the end of a shift.- Boots or sports shoes must not be worn.

Woman may wear the following- A tailored skirt in black.- Skirts must be no shorter than two inches above the knee.- A specific white blouse or a Polo shirt as part of the uniform- The appropriate coloured tie or bow tie.- Tights must be natural.- Shoes must be black or navy, professional in style and in good - Safety shoes must be worn at all times in back of house areas.- Boots or sports shoes must not be worn. If necessary, Summer Dress may be authorised by the Managing Director. If Summer Dress is authorised, Men or Women at their workstations need not wear jackets. If a jacket is not worn, shirts and blouses must be pressed and tucked in. If long sleeved shirts and blouses are worn, the sleeves must not be rolled up. Short sleeves will be permitted with

Summer Dress. Women may also wear dresses or jackets with short sleeves. Remember on first impression you are as good as you look. Always look professional by maintaining standards set by Blue Pudding. Employees must adhere to the standard grooming regulations as outlined in this manual.

GROOMING STANDARDS

HAIR

Hair must be clean, well groomed, and neat. Braids are acceptable on women, as is long hair. In all cases hair should be worn in a professional style and where appropriate should be tied back and away from the face, to maintain a professional image. Hair accessories must be simple in style. Men must be clean-shaven and hair should be cut to a short conservative length and style. Beards and moustaches, if worn, must be kept neatly trimmed. Sideburns, if worn, must be no longer than mid-ear length. PERSONAL HYGIENE

Personal hygiene is essential and must be of the highest standard. Nails must be neat and clean. Nail varnish may not be worn within catering areas. Cuts and abrasions must be correctly dressed. MAKE UP AND JEWELLERY

Make up for women should be light and fresh. Jewellery should be discreet and limited to wedding bands and sleeper earrings. Earrings must be worn in the earlobe. Ankle chains, double sets of earrings and earrings for men are not allowed. Tattoos must be covered at all times. Only employees working in low risk areas may wear watches. NAME BADGE

The name badge forms an integral part of your dress and must be worn at all times in an easy to read position. All employees must ensure that name badges are kept in good condition. RECOMMENDED EQUIPMENT

Service cloth, corkscrew with knife, matches, writing materials, ordering pads. It is advisable that you keep the following in your locker: sewing kit, stain remover, shaving kit, shoe polish, second uniform, deodorant, specialised literature. STRICTLY PROHIBITED

Eat, drink, chew gum, lean, shout, and comb your hair, re-apply make up, private discussions, pick nose, scratch. LANGUAGE

The first language of Blue Pudding or the country must be spoken at all times in front of customers. Pronunciation must be as clear as possible, and you should always maintain eye contact during conversation.