Something for Nothing? The Provision of Legal Services Pro Bono Publico

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    SOMETHINGFORNOTHING?The Provision of Legal Services

    Pro Bono Publico

    ANDREW BOON & AVIS WHYTE

    pro bono publico Latin. (prbnpbl1k)

    for the public good. (Collins English Dictionary)

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    ACKNOWLEDGEMENTS

    We are grateful to the Nuffield Foundation for grants

    to conduct and publish the research on which this

    report is based and particularly to Sharon

    Witherspoon, Deputy Director, for her encouragement

    and assistance.We are also grateful to Peta Sweet,

    former Director of the Solicitors Pro Bono Group, for

    her support for this project.And we thank the

    solicitors, barristers, representatives of the

    professions, volunteers and others who generously

    gave their time to help with this project.

    THE NUFFIELD FOUNDATION

    The Nuffield Foundation is a charitable trust

    established by Lord Nuffield. Its widest charitable

    object is the advancement of social well-being.The

    foundation has long had an interest in socio-legal

    issues and has a special programme of grant-making

    in Access to Justice. The Foundation has supported

    this project to stimulate public discussion and policy

    development.The views expressed are those of the

    authors and not necessarily those of the Foundation.

    FOR FURTHER

    INFORMATION CONTACT

    University of Westminster, School of Law,

    4 Little Titchfield Street, London W1W 7UW

    Tel: 020 7911 5000 Fax: 020 7911 5821E-mail:[email protected] or [email protected]

    Internet: http://www.wmin.ac.uk

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    1KEY POINTS

    Pro bono publico has a strong tradition in law.

    Recently there has been a sustained resurgence of

    interest and increased pressure on lawyers to

    performpro bono work.The reasons for this seemto be a complex interaction between professional

    idealism,political pressure and commercialism.

    These pressures appear to be global and

    particularly strong in common law countries.

    The traditional concept of lawyerspro bono

    publico the provision of litigation and advocacy

    services to poor individuals, free and without

    expectation of payment does not fit

    contemporary conditions especially well. Reasonsfor this include the increase in the volume of non-

    contentious work and the availability of new

    funding mechanisms for litigation, particularly

    conditional fee arrangements and speculative

    fee arrangements.

    Available research is patchy and contradictory. It is

    difficult to define and measurepro bono publico.

    While there are many reasons for adopting a

    universal definition ofpro bono publico, three are

    important:

    (1) the absence of a definition commanding

    common consent hampers research

    (2) the absence of reliable data inhibits sound

    policy making and casts doubt on legal

    professions claims that their members

    perform substantial amounts of workpro

    bono publico; this undermines confidence in

    the profession

    (3) the absence of definition also creates the risk

    of disputes between sections of the

    profession.

    The profession should definepro bono publico,

    preferably in its code of conduct, without setting

    targets of donated time.

    The definition ofpro bono publico should embrace:

    (1) traditional advice and representation

    provided that advice is given with acommitment to pursuing appropriate cases

    (2) transaction work provided it is for

    organisations representing socially

    disadvantaged groups and

    (3) community schemes involving non-legal

    personnel provided their contributions are

    ancillary to the provision of legal services and

    integral to the scheme.A system for accreditingpro bono work in these

    categories would be an advantage.

    It is proposed that the definition should only

    embrace speculative fee agreements where there

    is a commitment by the lawyer from the outset to

    contribute any fees recovered to apro bono fund.

    Incentives for the provision of legal servicespro

    bono publico include:

    (1) recognition and promotion of the value and

    intrinsic rewards ofpro bono publico and

    (2) the provision of inducements.

    Productive strategies for promotingpro bono

    publico are likely to include investment in

    undergraduate and vocational stagepro bono

    publico.While this may help to establish patterns

    and expectations of participation in legal practice,

    it remains likely thatpro bono publico will needsupport from strong organisational commitment.

    This should include programmes offered by the

    professional bodies, law firms and chambers, as

    well as by the successful Solicitors Pro Bono

    Group and the Bar Pro Bono Unit.Awards that

    valuepro bono publico are an important

    mechanism for encouraging these activities.

    A vibrant culture ofpro bono publico throughout

    the profession is a way of inculcating an ethos of

    public service, improving the public image of

    lawyers and establishing collegial relations

    between different sections of the profession. In

    support of these aims the professional bodies

    should consider an active engagement with the

    emerging culture including regulation, support and

    sponsorship.

    Pro bono publico can be seen as both a public

    service and an activity performed for the benefit of

    the profession.An effort should be made to shiftattention from the quantity of voluntary legal

    services to the quality ofpro bono publico.

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    2

    THE RESEARCH

    AIMS OF THE STUDY

    There is a wealth of academic material relating

    topro bono publico in the USA6 but relatively

    little in the UK.7 The research aimed to

    investigate the work performed by lawyerspro

    bono publico. It sought to identify relevant

    policy issues, to assist in reaching a definition of

    pro bono publico relevant to contemporary

    conditions and to consider what incentives

    might increase the provision ofpro bono publico

    by lawyers.

    METHODOLOGY

    The research was conducted in three

    overlapping stages:

    STAGE ONE

    A literature review encompassing the collection of

    a wide range of documentary sources, including

    policies, materials, handbooks and so on.

    STAGE TWO

    Interviews with thirteen practitioners based on a

    structured diary8 kept by them over a two weekperiod.The aim was to provide detailed first

    hand information about patterns of voluntary

    andpro bono activity.

    STAGE THREE

    Eighteen in-depth interviews with: six key

    lawyers; four policy makers; three professionals

    (each involved in legalpro bono work), four

    representatives of the voluntary sector and a

    recipient ofpro bono legal services.

    Transcripts of interviews from stages two and

    three were analysed, sorted according to themes

    and congruence and divergence noted.9

    The research was qualitative and relied on a

    small sample relative to the size of the

    profession as a whole.We sought to developgrounded theory10 in order to better understand

    key issues. We have exercised caution in

    generalising from the data presented.

    INTRODUCTION

    The termpro bono publico is connected with work performed free for the poor and indigent by high

    status professions.1 In the twelfth century,Christian clergy had responsibility for providing legal

    counsel to widows, orphans and those who lacked resources of their own.2 Population growth,

    urbanisation and the increasing volume and complexity of law created conditions for the birth of alegal profession that assumed these clerical obligations as civil courts replaced ecclesiastical

    jurisdictions.

    Over timepro bono publico fell into decline, a process apparently cemented by the inception

    of legal aid. In the 1970s a resurgence occurred, connected to the emergence of Law Centres and the

    adoption by some Citizens Advice Bureaux of a more overtly legal orientation.

    In the early 1990s there was another resurgence inpro bono publico, mainly in large firms. Pressure

    was brought to bear by politicians, particularly Labour politicians in opposition3 and by business clients

    and in-house legal departments.4 This provided more fertile ground for the development of a culture of

    pro bono publico, already found in small pockets in large firms, but mainly centred on death penaltywork in the Judicial Committee of the Privy Council.

    This resurgence continues unabated. Calls for lawyers to provide servicespro bono publico are now

    part of a world-wide pattern,particularly in common law countries.5

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    Table 1 organises the diary keepers into four

    groups and indicates the participants field of

    work and the type of firm for which they work.

    In column three each participant is given a

    code and this will be included when an extract

    from their interview transcript is cited.

    Table 2 indicates the type of organisation in

    which stage three participants were involved,

    location and a code that enables tracking

    through citations from their transcripts.They

    have again been grouped, with the number of

    the first group (five) running on consecutively

    from the last group of diary keepers.

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    3TABLE 1: PROFILE OF DIARY KEEPERS FOR STAGE TWO

    TABLE 2: PROFILE OF INTERVIEWEES FOR STAGE THREE

    Group Status Code Type of Organisation Location

    Five Lawyer L1 LA Legal Aid London

    L2 LA Legal Aid London

    L3 HS High Street Devon

    L4 C Commercial London

    L5 C Commercial London

    Six Policy Makers PM1 Law Society London

    PM2 Government London

    PM3 Government London

    PM4 Bar Council London

    Seven Voluntary Sector VS1 Advice Agencies London

    VS2 Campaigning London

    VS3 Citizens Advice Bureau London

    VS4 Campaigning London

    VS5 Recipient London

    Eight Professionals P1 Campaigning London

    P2 Professional Body London

    P3 Campaigning London

    Group Status Code Years Field Type of Firm Location Diary Periodof Experience of Work 1999

    One Trainees DK T1 C 0.4 Litigation Commercial (Banking) London 15/03-26/03

    DK T2 C 1.4 Mergers Commercial London 15/03-26/03

    (Banking & Capital Markets)

    DK T3 C 1.6 Employment Commercial London 22/03-02/04

    (Mergers,Acquisitions & Bonds)

    Two Assistants DK A1 C 8 Litigation Commercial (Banking) London 08/03-19/03

    DK A2 C 2 Trusts Commercial London 14/06-25/06

    (Mergers,Acquisitions & Bonds)

    DK A3 C 2.6 Health Commercial (Pensions) London 08/03-22/03

    DK A4 C 1.6 Litigation Commercial London 15/03-26/03

    (Mergers,Acquisitions & Bonds)

    DK A5 C 6 Litigation Commercial London 15/03-26/03

    (Banking & Capital Markets)

    DK A6 C 25 Employment Commercial London 15/03-26/03

    (Banking & Capital Markets)

    Three Partners DK Pr1 LA 15 Personal Injury Legal Aid Suffolk 08/03-19/03

    DK Pr2 HS 20 Personal Injury High Street London 08/03-19/03

    Four Barrister DK B 10 Commercial Common Law Set Newcastle 14/06-25/06

    (PI, Professional negligence, commercial)

    Volunteer DK V VS 2 General Law Centre London 17/03-22/04

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    4

    THE FINDINGS

    THE RESURGENCE

    OF INTEREST

    IN PRO BONO PUBLICO

    Our research identified a number of factors

    that appear relevant to the marked rise in

    the profile ofpro bono publico in recent

    years, including idealism, professionalism,

    commercialism and globalisation.11

    IDEALISM

    This and other research suggests thattrainees and senior lawyers share a

    propensity for professional altruism.Young

    lawyers are motivated by potential for

    personal development and a commitment to

    the community.12 Many young lawyers also

    participate because they are instructed to do

    so by their firm.

    In contrast, senior members of the profession

    are less likely to volunteer. They may do so

    because of a perceived ethical obligationand because the cases they receive add

    variety to their work or simply because they

    are invited to do so.

    The involvement of senior lawyers from

    large firms in death penalty appeals and

    work for Liberty, appears to have resulted

    from invitations to join the panels of these

    organisations. The presence of such

    organisations in the milieu, together with

    their pro-activity, is an important feature of

    the development of a culture of volunteering

    and a powerful stimulus for lawyer

    participation.

    PROFESSIONALISM

    Professional communities might be expected

    to engage inpro bono publico because it isan obligation supported by history, tradition

    and ethics. However, the efforts of the

    government to stimulate a commitment by

    the professional bodies appeared

    ineffective.13 Neither the Bar nor the Law

    Society take direct responsibility forpro bono

    publico, although both periodically cite the

    volume ofpro bono services provided.14

    COMMERCIALISM

    Commercial motives undermine the altruism

    and hence the ethicality assumed to

    underpinpro bono publico. Practitioner

    participants in our research were suspicious

    of the claims of other sectors of the

    profession. Commercial lawyers and policy

    makers thought that high street firms used

    pro bono work at advise agencies togenerate paid work. High street and legal aid

    firms were concerned about the marketing of

    pro bono publico by large firms.

    [Pro bono is not] lots of people sitting in

    front of their logos saying how many guys

    theyve saved from Death Row...With the

    greatest of respect, whilst I am not a

    supporter of the death penalty, how it helps

    Joe Bloggs is lost on me. Its the nitty gritty

    boring stuff which is the problem inpro

    bono, all that stuff for glory doesnt count

    (L3 HS)

    It is unrealistic to suggest that all commercial

    motives can be erased.15 Nevertheless, it is

    distasteful and counter productive thatpro

    bono be used too overtly to sell legal

    services.We advocate controlling

    commercialism by regulation. Pro bono

    publico should be seen to be performed forthe benefit of the profession and controlled

    [Pro bono is not] lots of

    people sitting in front of their logos

    saying how many guys theyve saved

    from Death Row...

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    through professional advertising codes.

    This would be facilitated by the professional

    bodies accepting some responsibility for

    accrediting and monitoringpro bono

    schemes, most conveniently through the

    BPBU and, for the Law Society, througheither large firm programmes or local Law

    Societies in the regions.

    We argue that participation should not be

    mandatory because this is likely to provoke

    resistance. An effort should be made to

    shift attention from the quantity of

    voluntary legal services to the quality of

    pro bono publico.

    GLOBALISATION

    There is considerable interest in the United

    States,Australia, Canada and New Zealand

    relating topro bono publico. And Bar

    Associations have debated and in some

    cases enacted pertinent resolutions and

    regulations.

    Among the most powerful global influences

    is the American Bar Association which has

    had several campaigns on the issue,

    promulgated a Model Rule, urged clinical

    programmes on affiliated colleges and

    launched a pro bono challenge aimed at

    large firms. This activity, relayed through the

    advocacy networks, reinforces values

    transmitted through contacts between

    transnational firms, through business clients

    and through individuals awareness of

    developments in the United States.

    In the UK a powerful influence has been

    Business in the Community which has been

    instrumental in extending a charitable

    business ethic from the US to the UK

    including, through the Professional Firms

    Group, to the legal profession.The arrival of

    a large number of US law firms in London,

    was attended by much publicity about theirintentions regardingpro bono work.16

    KINDS AND VOLUMESOF PRO BONO PUBLICO

    The research diary method illustrated how

    difficult it is to gain a consistent and

    universal idea of howpro bono publicomight be defined and measured.Taking

    group two as an example, different

    participants treatedpro bono work as both

    private billable work for which no fee was

    charged and as unbillable work.Given these

    basic discrepancies it is not surprising that

    there is considerable uncertainty about the

    volumes ofpro bono work performed. 17

    The most consistent definitions ofpro bonopublico are adopted by large solicitors firms

    and by the Bar. In the case of large firms

    this, we believe, is because they are directly

    influenced by the SPBG, which restrictspro

    bono publico to legal services only.18 The Bar

    Pro bono Unit (BPBU) and the Free

    Representation Unit (FRU) tend to provide

    advisory and advocacy services connected

    with potential litigation.19 The nature of this

    activity is therefore close to traditional

    conceptions ofpro bono publico.

    Based on this and previous research20 we

    conclude that a significant contribution to

    large firmpro bono publico comprises

    advice sessions in the not for profit sector

    which are staffed mainly by trainees and

    associate solicitors. More senior staff

    provide significant volumes of work for the

    London or Liberty panels, or for the Royal

    Courts of Justice Advice Bureau scheme to

    assist litigants in person.

    There is little evidence as to the volume of

    ad hoccases performed by solicitors

    although there is data from the BPBU.

    Transaction work is also provided for groups

    such as the East London Partnership or the

    Professional Firms Group.

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    A number of categories of funding were

    mentioned by participants, which may or may

    not be consideredpro bono publico.These

    are now considered in types:

    CONDITIONAL FEE

    AGREEMENTS

    Even in cases where lawyers run higher than

    usual risks of not being paid, the presence of

    a commercial context the possibility of

    being paid extra if the case is successful is

    compensation for the risk of working for free.

    The difficulty of separating commercial andnon-commercial motives in such cases

    suggests that no case in which a CFA exists

    should be seen as apro bono case.

    Most lawyers accept this, as one participant

    in this study noted.

    ...there has got to be a difference between

    someone who takes a conditional fee basis

    as a commercial bet and someone who does

    it as a generous action.How on earth do youdistinguish between those motives when it

    comes to analysing, I dont know.

    The classical idea of what I understand aspro

    bono must involve that element of intention

    (PM 4)

    DISCOUNTED FEE

    Work for substantially reduced fees or at

    significantly reduced cost is accepted as

    pro bono publico by the SPBG and the ABA

    and was included in the Law Society

    Working Partys definition of the term.

    However, we find discounted fees an

    unsatisfactory example ofpro bono

    publico. Not only do normal fees differ

    hugely between firms, between staff within

    firms, and even between court scales in

    different parts of the country, but charging

    a discounted fee is usually a commercialdecision by a firm. One lawyer clearly

    recognised this:

    Weve got a large stake in the area and we

    reckon to get a slice of everything thats

    going.We do a legal surgery but that is not

    pro bono because 50% converts to paid

    work and it is publicity [and the 50% that

    doesnt lead to paying clients is] a lossleader, notpro bono (L3 HS)

    DISBURSEMENTS

    There are grounds, however, for allowing

    lawyers to take disbursements reasonably

    incurred in pursuing casespro bono publico.

    The main reason for this qualification is that

    pro bono publico is the provision of legalservices, i.e., technical lawyering skills, not

    an indemnity in respect of all apro bono

    clients legal expenses.

    SPECULATIVE FEES

    Non-CFA speculative fees are a more difficult

    case since, unlike conditional fees which

    include an uplift where the lawyer is

    successful lawyers are uncompensatedunder such arrangements for the litigation

    risk they accept. The same intention that

    underpinspro bono publico may be present.

    Moreover, not seeking costs, or not enforcing

    a costs order against the losing opponent,

    merely hands that party a windfall.

    Nevertheless, it is worth considering the

    exclusion of non-CFA speculative fees from

    the definition ofpro bono publico so as to

    maintain the purity of the concept.

    An alternative to exclusion would be to

    create apro bono fund to receive costs

    recovered from losing parties in cases that

    lawyers agree to conductpro bono, but in

    which the fees are recoverable. Lawyers

    might then preserve, by means of an initial

    agreement with the fund, thepro bono

    status of their representation.

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    New funding mechanisms, particularly

    CFAs and speculative fees are at odds with

    the traditional concept of lawyerspro bono

    publico provision of litigation and

    advocacy services to the poor, free and

    without expectation of payment. As onepolicy maker commented the whole

    change in the cost structure has an impact

    on [pro bono] (P3)

    If conditional fees become pervasive there

    may be a declining need forpro bono publico

    in relation to more serious cases.This would

    further undermine the dominance of the

    litigation model ofpro bono publico.

    DEFINITION21

    Another problem with the litigation model

    ofpro bono publico is that it does not fit

    contemporary conditions particularly well.

    For instance,non-contentious work, and

    particularly transaction law, is of a

    significantly higher volume than once was the

    case.The relative absence of suitablecontentious work is an impediment to large

    firm involvement.22

    Because the historical origins ofpro bono

    publico predate the growth of transaction

    law, it has been associated with litigation and

    advocacy and hence access to justice. This

    association, however, also reflects the

    contemporary view, expressed most clearly in

    the work of David Luban,23 that holding a

    monopoly on services essential to the public

    good imposes on a legal profession

    corresponding obligations to the state to

    provide access to justice. There is therefore an

    issue as to whether folk understandings of

    pro bono publico should be reinforced,

    changed as an act of policy or superceded by

    common usage.

    Despite considerable difficulty in defining

    pro bono publico, the Law Societyrepeatedly declines to take action on the

    ground that individual solicitors perform

    high volumes of such work.The Law Societys

    Reputation Working Party recently claimed that

    solicitors performed an average of 37 hours

    eachperyear.24

    In most High Street and legal aid firms the

    boundaries between ordinary and free workare muddy.We found solicitors definitions of

    pro bono publico tended to be fluid, including

    free advice to existing clients, friends or

    relatives and work, for a variety of reasons, not

    charged for. In large firms, definitions are

    typically more distinct and pure.

    I divide it intopro bono and community

    affairs,pro bono to us means legal advice and

    assistance for free. But we also recognise thevalue of non-legal volunteering and our

    lawyers are involved in that, but that is non-

    legal volunteering and notpro bono (L4 C)

    There are a variety of reasons for adopting a

    definition ofpro bono publico but three are

    particularly important.

    First, the absence of a definition commanding

    common consent hampers research and the

    absence of reliable data inhibits sound policymaking.

    Second, legal professions often assert that

    their members perform substantial amounts

    of workpro bono publico. Doubts as to the

    validity and reliability of the data used to

    support such claims undermine faith in their

    veracity and, consequently, confidence in the

    legal profession.

    Third, suspicion about claims to performpro

    bono work between different groups with the

    profession, may exacerbate tensions and

    misconceptions.

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    The classical idea of

    what I understand as pro bono

    must involve that element of

    intention.

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    Given the developments recorded in this

    report it is desirable that there are changes

    to the traditional concept ofpro bono

    publico. There is also a need to clarify this

    new meaning, in particular by excluding

    examples of work that undermine the

    integrity of the term. Similarly, however, thedefinition must not exclude some innovative

    examples of community action.

    For instance, schemes that combine the use

    of legal and non-legal resources, including

    community resources, in order to promote

    social cohesion, appear to meet the highest

    ethical aim for professionals; to help the

    disempowered help themselves. It is

    proposed, therefore, that the definition ofpro bono publico should embrace:

    (1) traditional advice and representation

    provided that advice is given with a

    commitment to pursuing appropriate

    cases

    (2) transaction work provided it is for

    organisations representing socially

    disadvantaged groups and

    (3) community schemes involving non-legal

    personnel provided their contributions

    are ancillary to the provision of legal

    services and integral to the scheme.

    It is also proposed that definition should

    embrace speculative fee agreements where

    there is a commitment by the lawyer from the

    outset to contribute any fees recovered to a

    pro bono fund.Contributions to such a fund, in

    the absence of a prior contribution of legal

    services, should be encouraged but not

    regarded as a discharge of the obligation to

    provide legal servicespro bono publico.

    Further, it is proposed that the new definition

    be presented as an ethical obligation of

    lawyers, in the codes of conduct of all

    professional bodies,albeit expressed in

    aspirational terms.

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    A PRINCIPLE OF

    CONDUCT

    Lawyers subscribe to an ethic of public

    service.One of the highestmanifestations of this commitment is the

    obligation to provide their servicespro

    bono publico.The provision ofpro bono

    legal services benefits the individual, the

    profession and wider society. Legal

    services providedpro bono publico are:

    (I) Advice, litigation and advocacy

    services provided by lawyers, or their

    properly supervised staff, toindividuals:

    who are not existing clients,

    acquaintances or relatives and

    to whom the cost of those

    services would impose unusual

    hardship, or

    who would suffer ordinary

    hardship but whose case will, if

    successful, establish a legal

    principle beneficial to adisadvantaged section of

    society

    provided that the lawyer has waived a

    right to any fee and provided that, in

    the case of the provision of advice

    services, a lawyer has a commitment

    to pursuing appropriate cases without

    charge.

    (II) Other legal services provided by

    lawyers, or their properly supervised

    staff, to organisations the aim of

    which organisations is to improve the

    circumstances of disadvantaged

    sections of the community

    (III) Legal and other services provided by

    lawyers, or their properly supervised

    staff, as part of a scheme to improve

    the environmental, economic andsocial conditions of a community.

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    INCENTIVES

    Incentives for the provision of legal services

    pro bono publico are of two kinds:

    first recognition and promotion of the value

    and intrinsic rewards ofpro bono publicoand, second, the provision of inducements.

    These possibilities overlap. One of the

    advantages of a principle of conduct relating

    topro bono publico is that it would

    communicate expectations and allay the

    current impression that the profession has

    low expectations of genuinepro bono work.

    A new principle of conduct could besupported by increased educational

    requirements forpro bono publico,for

    example, by broadening the commitment to

    clinical legal education in undergraduate

    degrees. Some such activity is already

    underway and is supported by a formal

    relationship between the SPBG and CLEO

    (Clinical Legal Education Organisation).

    The College of Law aspires to provide

    leadership in establishing a comprehensivenetwork of student advice centres.25

    Similarly, allowing continuing professional

    development points forpro bono publico

    would encourage recently qualified lawyers,

    and perhaps even more senior colleagues, to

    participate.26

    One of the most important incentives is a

    sense of organisational commitment. This is

    encouraging, particularly to younger lawyers.

    [W]hen you start in the litigation department

    you are given a talk onpro bono work and

    the firm holds it in high regard and I do

    know that cases are taken up and trainees

    are allowed to work on some of those cases

    which is quite interesting.

    AB [partner in charge ofpro bono] made it

    quite clear that if you werent committed to

    it, that wasnt a good thing at all which is

    amazing coming from a man like that whohas achieved so much, there are so many

    amazing people who work here, its like

    working in a premier league which may

    sound like brainwashing but it is like that!

    [T]heyre showing a strong commitment

    topro bono and when you see a senior

    person like [AB] getting involved it makes

    you think they really do mean it in their talksetc. Its someone whos practicing what they

    preach (DK T1 C)

    Committed firms allow lawyers to see the

    occasional large case through, do not

    restrictively apply conflict of interest rules

    and give credible assurances that future

    prospects will not be hampered bypro

    bono practice. Such firms treatpro bono

    publico as a valuable opportunity forprofessional development, and an ordinary

    part of routine, in which most firm

    members, at least occasionally, participate.

    Recognition within social structures,

    allowing full credit forpro bono hours

    against standard billable hours and the

    provision of adequate support and

    supervision are measures that also support

    and encourage involvement.

    Combining elements of these possibilities islikely to be the most productive strategy in

    promotingpro bono publico.A strong

    investment in undergraduate and vocational

    stagepro bono publico, followed by strong

    commitments and programmes offered by

    the professional bodies, and firms and

    chambers,would create a climate of

    expectation and encouragement.

    The success of projects that contribute

    significant community gains may lend

    considerably to enhancing the intrinsic

    rewards of legal practice. Awards that

    valuepro bono publico, such as that

    offered by The Lawyerand another recently

    launched by the Young Solicitors Group,

    are an important mechanism for adding

    legitimacy to these activities.

    its important that firms should shout

    about theirpro bono work to tell theoutside world what it is they are doing and

    to encourage others to follow suit (L5 C)S

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    IMPLICATIONS FORPROFESSIONALISM

    The creation of a vibrant culture ofpro bono

    publico throughout the profession is a way

    of inculcating an ethos of public service,improving the public image of lawyers and

    providing a vehicle for collegial relations

    between different sections of the profession.

    The considerable doubt about what role, if

    any, volunteer lawyers will play in the

    Community Legal Service (CLS) leaves a

    question mark over the potential for

    integration of advice sessions, clinical

    learning and similar activity and the CLS.Speaking about this integration a

    parliamentary backbencher close to the

    governments thinking said:

    I dont see any necessary connection with

    Community Legal Service for this reason; the

    CLS is about quality assured legal services,

    the main problem withpro bono is quality

    assurance because when people are doing

    pro bono work they arent necessarily

    applying the rigorous standards that theywould apply if they were being paid for it,

    that is the major problem.

    So, the CLS is not aboutpro bono, they are

    completely different, there is virtually no

    connection between them at all. Pro bonos

    voluntary, the CLS is about contracts,pro

    bono is for nothing,CLS is about the

    government getting better value for the

    money that is invested in buying legal

    services...

    I am delighted that lawyers take onpro

    bono cases, I strongly encourage them to do

    so, but we cant fashion legal services for

    the poor out the scraps from the rich mans

    table (PM 3)

    We argue that the government would be

    wrong to reject the possibility thatpro bono

    publico could contribute to the delivery ofthe CLS or otherwise make significant

    contribution to the development of legal

    services. The structure of the CLS could

    provide a convenient framework for the

    efforts of high street and legal aid firms.

    It would allow them to meet the stringent

    conditions of the proposed definition and

    provide a single point for negotiation ofcommitments and standards with regional

    profession groupings.

    The CLS consultation document refers to

    discussions with the Solicitors Pro Bono

    Group regarding this role. This, together with

    much else regarding the regulation of the

    emergingpro bono culture, is properly a

    matter for the profession as a whole and,

    hence, the professional bodies.

    Many of the uncertainties and difficulties

    described in this report might be resolved by

    a more pro-active response to the issue by

    the professional bodies, particularly the Law

    Society.This would:

    assist in reaching an agreed definition of

    pro bono publico.

    enable the creation of a regionalstructure and mechanisms for

    accreditation, filtering, monitoring and

    evaluation,

    send encouraging signals to the many

    lawyers who are involved in individual or

    firm initiatives,

    allow the establishment of frameworks

    which encourage collaboration between

    barristers and solicitors and between

    different sections within each branch of

    the legal profession and therefore,

    help to build bridges between these

    groupings and encourage collegiality

    amongst lawyers in general.

    Such frameworks might also assist in

    identifying community projects with legal

    components that might enablecontributions from non-qualified

    employees of firms.

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    CONCLUSIONS ANDRECOMMENDATIONS

    (1) Despite the lack of any clear consensus,

    and to some extent because of it, a cleardefinition ofpro bono publico is essential.

    There is a desire among sections of the

    legal profession to contribute to society

    and there will continue to be a variety of

    unmet legal needs.

    The task is to definepro bono publico in a

    way that recognises changes in the

    environment of the legal services market,

    whilst retaining links with the traditionsof lawyers and commanding consensus.

    This last objective is important because of

    the potential for intra-professional conflict

    around this issue.

    (2) We advocate a tight definition ofpro

    bono publico and the exclusion of

    dubious categories from this definition.

    Without this there is potential for conflict

    between the various conceptions ofpro

    bono.Also conclusions regarding volumesof work based on self-reporting are

    unreliable.

    (3) Offering conditional or discounted fees,

    while doubtless valuable to clients, are,

    typically, commercial decisions. In

    advocating the exclusion of these funding

    mechanisms from the definition ofpro

    bono publico, we have argued for quite

    stringent conditions before work is

    regarded aspro bono.

    However, maintaining such a pure

    concept ofpro bono publico would not

    necessarily undermine its relevance.There

    may be cases which slip though cracks in

    the new funding regime, wherepro bono

    publico is the only viable alternative for

    pursuing important rights.There may be

    some cases where the risk is so high that

    insurance (usually available to cover therisk that the party with a CFA might be

    required to cover the other partys costs)

    is not available.As in the recent tobacco

    litigation, lawyers may take the case in

    a spirit of public service.

    (4) There is a delicate balance to be kept

    between ethical and commercial motives.We suggest it is the responsibility of the

    professional bodies to safeguard this

    balance to ensure thatpro bono is used to

    promote the profession as a whole.

    Professional bodies should also accept

    some responsibility for accrediting and

    monitoringpro bono schemes, although

    this might be done through the BPBU

    and, for the Law Society, through the

    SPBG, large firm programmes or localLaw Societies in the regions.

    (5) Lawyers in England and Wales should

    commit themselves to a definition ofpro

    bono publico and publish a suitably

    aspirational principle in their professional

    ethical guidance.Without this, confusion

    will continue to reign and an opportunity

    for ethical regeneration missed.

    (6) The tradition ofpro bono publico is amechanism for elevating legal

    professionalism,maintaining public service

    commitments and, potentially, for

    socialising lawyers. It is proposed that the

    profession should seize the opportunity

    presented by the resurgence ofpro bono

    publico to rebuild the connection between

    legal professionalism and public service.

    This will require a more active

    engagement with the emerging culture

    that will include regulation, support and

    sponsorship.

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    11

    Despite the lack of anyclear consensus, and to some

    extent because of it, a clear

    definition of pro bono publico

    is essential.

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    1 Brundage,J. (1988) Legal Aid for the Poor and the

    Professionalisation of Law in the Middle Ages 9Journal of

    Legal History169

    2

    Ibid. at 1693 McLeod, J. (1994) Justice Agenda 91(11) Gazette 16th March

    at 12;Ames, J. (1995) Labour Creates Vision for the Future

    92(08) Gazette 22nd February at 1, 68; Bindman, D. (1996) Pro

    Bono Wrangle 93(46) Gazette 13th December at 6

    4 Pye, S. & Laferla,A. (1998) BAe Threatens Unethical Firms,

    The Lawyer8th March at 1

    5 See for example, Law Society Alberta (1995) Law Society of

    Alberta code of Professional ConductLaw Society of Alberta:

    Calgary and Law Society New South Wales (1998)Access to

    Justice: Final ReportLaw Society: New South Wales.

    6See, for example, Luban, D. (1988) Lawyers and Justice: an

    Ethical StudyPrinceton University Press: Princeton, NJ and

    Oxford; Katzmann, R.A. (1995) The Law Firm and the Public

    GoodThe Brookings Institute:Washington; Silverman, R. (1990)

    Conceiving a Lawyers Legal Duty to the Poor 19 Hofstra Law

    Review885

    7 See, for example,Abbey, R. & Boon,A. (1995) The provision of

    voluntary legal services by solicitors: a review of the report of

    the Law Societys Pro Bono Working Party 2 International

    Journal of the Legal Profession 261;Boon,A. & Abbey,R. (1997)

    Moral Agendas?: Pro Bono Publico in Large Law Firms in the

    United KingdomModern Law Review630 and Webley, L.

    (1999) Trainee Solicitors Group/Young Solicitors Group Pro

    bono SurveyInstitute of Advanced Legal Studies: London.

    8 Zimmerman,D.H. & Wieder, L.D. (1977) The Diary 5 Urban

    Life 479; Bell, J (1993) Doing Your Research Project(2nd.

    edition) OUP: Buckingham;Corti, L. (1993) Using Diaries in

    Social Research 2Social Research Update 1

    9 Miles,M. B.& Huberman,A. M. (1994) Qualitative Data

    Analysis: An Expanded Sourcebook Sage:Thousand Oaks and

    London

    10 Lincoln,Y. & Guba,E. (1985) Naturalistic EnquirySage

    Publications:London

    11 For a more detailed exposition of this analysis see Boon, A.

    and Whyte,A. (1999) Charity and Beating Begins andHome: The Aetiology of the New Culture of Pro Bono Publico

    2:2 Legal Ethics 169.

    12 Ibid.

    13 See for example,The Lawyer (1996) Boateng in Threat to

    Impose Pro bono Rules, The Lawyer10th December 1.

    14 See, for example, Cahalane,B. (2000) Law Society Reputation

    Working Party Report: Leading the Profession into Pro Bono

    Law Society: London 15th September.

    15 Peter Mandelson, when working for Voluntary Services

    Overseas,said of employer supported volunteering:The benefit

    is not only to employee and shareholder relations but also to

    companies consumer profile.Two-thirds of consumers consider

    the ethical stance of a company when considering a purchase

    and initiatives such as VSOs offer a practical, cost-effective and

    very public way to deliver socially responsible brand values,see

    Hill,N. (1998) Market EthicsThe Guardian (Society

    Supplement) 19th May at 85.

    16 See, for example, Hardwick,C. (2001) SPBG Signs up US Pro

    Bono Trio, Legal Week 31 May,The Lawyer (2001) US Firms in

    London Set to Launch Joint Initiative on Pro Bono Work,The

    Lawyer 12 February.

    17 Boon,A. and Abbey, R. (1997) supra n.7, Flintoff,J-P. (1995)

    Pro bono or Promotion? Legal Business January/February 44,

    Webley,L. (1999) Trainee Solicitors Group/Young Solicitors

    Group Pro bono SurveyInstitute of Advanced Legal Studies:

    London and Cahalane, B. (2000). Supra n.14.

    18 According to the SPBGpro bono publico is legal work done

    without charge or at reduced cost, for members of the public

    with limited means, or charitable and other non profit-making

    organisations Solicitors Pro Bono Group (undated)

    Promotional Brochure

    19 The Unitwas establishedto provide pro bono free

    legal advice and representation in deserving cases where Legal

    Aid is not available or where the applicant is unable to afford

    legal assistancebarristerscan give adviceor represent

    [applicants]free of charge Bar Pro Bono Unit (undated)

    Promotional Brochure.

    20 Boon & Abbey supra n.7.

    21 See further Boon,A and Whyte,A. (2000) Pro Bono Publico:

    Its a Matter of Principle 150:6957 New Law Journal27th

    October at 1564

    22 Rovnick, N. (2001) All for Nothing 15:37 The Lawyer17th

    September at 24.

    23 See, for example,Luban, D. (1988) Lawyers and Justice: an

    Ethical StudyPrinceton University Press: Princeton, NJ and

    Oxford

    24 Supra n.14.

    25 Sweet, P. and Grimes, R. (2000)Educating Lawyers in the 21st

    Century: Pro Bono Activity and Proactive Learning at the

    College of LawCollege of Law: London.

    26 Presently lawyers may only earn CPD points for time spent

    researching or developing new skills in preparation forpro bono

    work. Also, trainees undertaking properly supervised pro bono

    work, can apply to have this time count towards their training

    contract.

    ...The profession should define pro bono publico, preferably in itscode of conduct...

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    ENDNOTES

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    Design & Layout:

    e-mail: [email protected]

    University of Westminster 2001

    All rights reserved. No part of this report may be

    reproduced, stored in a retrieval system or transmitted in

    any form or by any means,electronic or otherwise,

    without prior permission of the copyright holder

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