Solution ManagerBest Practices and Solution Manager

1. Solution Manager2. SAP Best Practices for Chemicals3. Best Practices Implementation with Solution Manager

Agenda

CIO top priorities*

Align IT andbusiness goalsEnsure IT-enabled processimprovementImprove projectmanagementdiscipline

Control IT-costsImproveinternalusersatisfactionCreate ormaintain theability toinnovate

Ensure business continuityEnable or enhance knowledgemanagement and leverage intellectualassetsEnsure regulatory compliance

Business and IT-challenges have a direct impact on thecomplete solution lifecycle and determine CIO priorities

IT challenges and CIO top priorities

Tightened ITbudgets

Need for flexiblesolutions

Need for constantinnovation

Increased systemcomplexity

Internationalization

Changing businessmodels

Bus

ines

s a

nd IT

-cha

lleng

es

*Sources: STATE OF THE CIO 2006, EIU 2006

Require-ments

Design

Deploy

Build &Test

Optimize

Operate

ApplicationManagement

Require-ments

Design

Deploy

Build &Test

Optimize

Operate

ApplicationManagement

© SAP 2008 / Page 4

SAP is aware of customer pain pointsCustomer Pain Points in Application Management

Transparency on Processes & Apps•Identification of core business processes•Central documentation of processes, custom code,

partner applications, system landscape

Integration Testing•Test in heterogeneous environments•Change Impact Analysis•Test Data Management, Test Automation

Innovation Management•Requirements management•Innovation discovery•Innovation w/o disruption•Project management

Integration Validation•Data inconsistencies in complex system landscapes•Performance bottlenecks

Software logistics•Synchronized transport of ABAP, Java, .NET and C components•Complex and opaque transport situation

Problem analysis in complex& diverse technology stacks•Root-cause analysis across technologystack from front-end down to database /OS level

Incident Management•Missing support for mission critical processes•Exchange of required technical information•Involvement of partners in problem resolution

Change Management•Missing governance, project managementand integration between requirementsmanagement and software logistics

Solution Updates•Missing guidance for upgrade projects•Handling of custom code during upgrade•Consistent SAP updates•Zero downtime during upgrades

Monitoring & SystemAdministration•Decentralized monitoring, alerting and servicelevel reporting•Central system administration & job scheduling•Data volume management

Require-ments

Design

Deploy

Build &Test

Optimize

Operate

ApplicationManagement

© SAP 2008 / Page 5

Application Management LifecycleSAP Solution Manager: Support Processes In Action

Innovation Management

Monitoring of mission-critical processes

Solution Implementation/ASAP

Identification of criticalbusiness processes

Integration Validation

Incident Management

Root Cause Analysis

Solution Documentationincl. custom code

Upgrade from R/3 toSAP Business Suite

Maintenance ofSAP Solutions

Integration Testing

Deployment ofsolution updates

Improvements of processes,components and solutions

SAP SupportServices

Summary: SAP Solution Manager is SAP‘sStandard Application Management Solution

SAP Solution Manager 7.0 standardizesessential SAP application management tasks

The SAP Solution ManagerProvides tools, content and best practices duringthe complete life-cycleIs mandatory for all Business Suite 2005 andbeyond customersSupports all E2E solution Operation Standards

„Deploying SAP Solution Manager is a best practice step everycustomer should take to prepare for the world of enterprise

service-oriented architecture“ Derek Prior, AMR Research

1. Solution Manager2. SAP Best Practices for Chemicals3. Best Practices Implemetation with Solution Manager

Agenda

SAP Best Practices for Chemicals

The accelerator for the midmarketPreconfigured chemical industry solutionFoundation for prepackaged, ready-to-use SAP and partner solutionsProven, industry-specific business processesSupport to exploit the potentials of mySAP ERP, mySAP Customer Relationship Management, mySAPSupply Chain Management, SAP NetWeaver Business Intelligence, and mySAP Supplier RelationshipManagementFlexible building block technology enables midsize businessesto implement and adapt their solutions

ComponentsExtensive preconfiguration to set up

The complete system landscapeEnd-to-end business scenarios

Detailed documentation onsettings and processesClear methodology –step-by-step approach

DocumentationScenario overviewBusiness process documentationQuick guide for automatedactivation of settingsConfiguration guideTraining material

SAP Best Practices deliver documentation andpreconfiguration

Documentation DVDBusiness documentation,technical documentation,documentation templates,and conversion forms

Contents include:

Complete documentation and preconfiguration areincluded in every SAP Best Practices package.

Technical DownloadConfiguration settingsAutomation toolsRefined Print Forms and Reports… provided in an SAP Add-On

PreconfigurationPreconfiguration settingsSample master dataConfiguration documentationAutomation toolsPrint formsUser roles to leverage newSAP NetWeaver Business client

Building Block Principle

A SAP Best Practices package is not a monolithic but structured inBuilding Blocks

Layer 0Building Blocks

Layer 1Building Blocks

Layer 1Scenario-Building Blocks

Building Blocks…are the technical methodology for the SAP BestPractices development and delivery

provide SAP Best Practices users with small,flexible, and transparent pieces of functionality(Building Blocks), for example a specific scenariothat can be implemented like an add-on to anexisting solution

foster inter-operability and reusability by providingthe necessary guidelines and tools to enablecontent developers to create Building Blocks thatfollow a common structure

New Tool for InstallationSAP Best Practices Solution Builder

The SAP Best Practices Solution Builder

is the successor tool of the SAP Best Practices Installation Assistant

is technically fully compatible to previous SAP Best Practices Deliveries (regarding technicalImplementation)

provides additional functionality for managing SAP Solutions and facilitating End-UserProcedures

focuses on “Solutions” (SAP Best Practices Offerings)

supports a clearer separation of end-user and development related tasks

comprises extended functionality for developmentand deployment

supports graphical scoping (details see next slide)

SAP Best Practices Solution BuilderGraphical Scoping

Graphical Scoping based on templatesStandard templates are delivered by SAP Best Practices (“Entry Level Scopes”)Solution can easily be enhanced with further templatesBased on scoping, a new solution (customer solution) is defined

The scenarios of asolution are sizeddynamically andordered into a solutionmap-like viewThe color of a scenariois determined by itsassignment to anapplication areaThe application areasare defined in theapplication area editor.Here, color, short textand long text and thesequence is defined

Solution Builder

Manages Different Solutions (Solution Editor)Graphical Scoping EngineOrg. Structure Composer/PersonalizationApplication Area Editor + Assignment

Manages + monitors Implementation of aSolution (Scenario based), Access to LogsBuilding Block Assignment, Maintenance ofInformation on Scenario Level/Scenario Editview (e.g. Pricing Parameters)

Creation of Building BlocksInserting different Task Types ofImplementation ActivitiesMaintenance of Installation Data

SolutionBuilder

ImplementationAssistant

Building BlockBuilder

Solution Builder:Components & Basic Functionality

IMPLEMENT - Solution BuilderSimplified path to activate SAP Best Practices

Graphical scenario selection

Standard scope templatesdelivered by SAP BestPractices

Easy enhancements withfurther templates

SCOPING

Automated installation ofselected scenarios withpersonalized data

Improved performance andusability

ACTIVATE

Graphical adaptation ofenterprise structure

Personalization of masterdata

ADAPT

Installation Foundation - BusinessConfiguration Sets

BC Sets are groups of configuration settings

which are grouped according to logical, business management criteria to a unitfor documentary, preconfiguration, quality assurance and re-use purposeswhich are independent of the original configuration tables/viewswhich are accessible across the system landscape

BC Sets represent snapshots of configuration settings

Business ProcessBusiness Process Configuration tables / viewsConfiguration tables / views

... ...

BC SetBC Set

Installation Foundation - eComputer AidedTest Tool (eCATT)

The eCATT allows you to combine and automatebusiness processes as repeatable test procedures.

eCATTs check process transactions and transaction chainsautomatically.Check transaction results.Check system messages.Check database updates by performing determining values andmaking target/actual comparisons.Check reactions to changes in configuration settings

eCATTs allow to createSample master dataTest dataTraining data

New:With building blocks,reusable parts of the

solution arepredefined and

packaged with allrequired deliverables

Custom

er-specificdelta custom

izing

Prototype

DEV

QAS

PROD

Support of(pre)sales activitiesDefine requirementsPick and choosebuilding blocksTrain the projectteamKnowledge transfer

SAP Best Practices

Take all bestpractices as a basisTake only selectedbuilding blocksCombine with yourown building blocksCombine withexisting templates

Setup ofpredefinedpackage

Building B

locks

Turn SAP Best Practices into a Live System

1. Solution Manager2. SAP Best Practices for Chemicals3. Best Practices Implementation with Solution Manager

Agenda

withSAP SolutionManager

Rapid PrototypingRapid Scope DefinitionRapid Implementation

Central Testing

Global Roll-Out

Document ManagementUse

Cas

es fo

rIm

plem

enta

tion

ofSA

P So

lutio

ns

andSAP BestPractices(built up inTemplates)

withSAP SolutionManager(use of standardBusiness ProcessRepository content:

• Configuration

• Scenarios

StandardImplementation

Implementation Content Options Available forSAP Business Scenarios

SAP Best Practices Content Provided as aTemplate Project

Two-level hierarchy (GeneralInformation and ScenarioConfiguration)

Scenario Configuration listsBaseline and Industry BuildingBlocks

Documents like ConfigurationGuides, Master List, QuickGuide (SAP Note) and Finalsteps after Activation attached

Transaction /SMB/BBI/assignment for CustomerProject Activation

ConfigurationStructure

Three-level hierarchy (scenario,process, process step andassociated transaction)

Assignment of documentation(scenario description andoverview, BPD)

Scenario Structure

One template project per SAPBest Practices version

Content Distribution

ValueCriteriaSAP Best Practices for <Solution>Configuration

SAP Best Practices for <Solution>Configuration

General InformationBusiness Information ….

Scenario ConfigurationScenario 1

Quick Guide forInstallation

Baseline BuildingBlocks

Industry BuildingBlocks

Scenario 2Scenario 3

Business ScenariosScenario 1

Process 1Process Step 1

Scenario 2

SAP Solution Manager 7.0Installation of SAP Best Practice content for Solution Manager:

Goto http://service.sap.com/solutionmanagerSAP Solution Manager Media Library Downloads SAP Best PracticesDownload the transport file for the relevant SAP Best Practices version and import thefile into the Solution Manager

Customer System for ImplementationDownload SAP Best Practices from the SAP Software Distribution Center on the SAPService Marketplace (service.sap.com/swdc)Download Installations and Upgrades Enter by Application Group SAP BestPractices SAP Best Practices (BP) for SAP All-in-One <Relevant SAP BestPractices Package> <Relevant Package version> InstallationOn tab Downloads select Config: Best Practices All-in-One to downloadpreconfiguration contentDownload SAP Best Practices installation data files (contain the required variants for theBest Practices Installation) from SAP Service Marketplace(service.sap.com/bestpractices)Download SAP Best Practices solution scope file (*.xml file), unzip it and use theextracted file as outlined in the SAP Best Practices Chemicals <country> PackageQuick Guide (e.g. Refer to SAP Note 1271033 for installation of US SAP Chemicals BestPractices Installation)

Prerequisites for working with SAP BestPractices in SAP Solution Manager

System Landscape for Combined Usage ofSAP Best Practices and Solution Manager

SAP Solution Manager

SAP Best Practices Content(Templates)

Standard Content(Solar Library)

SolMan

ST-ICO150

Customer Content(Implementation Project)

Import

Cop

y

Copy

SAP Customer System

Solution Builder Import

Activate Customer Specific Solution

Import Solution Definition &Installation Data Files

1. Import Solution Manager addon with standard content and SAP Best Practices transports into Solution Manager

2. Import SAP Best Practices add-on with objects for automated configuration (Solution Builder etc.) into Customersystem(s) for implementation

3. Import relevant Solution Definition File (available through Quick Guide Note) & upload Installation data Files (can bedownloaded from Service Marketplace)

4. Create customer project in Solution Manager and use SAP Best Practices content (in Solution Manager) for defining thescenario scope in the Blueprint Phase

5. Scenario Scope decided in step 4 is used to execute Scoping in Customer System. This will create a Customer specificSolution. If required Enterprise Structure Personalization & Generic Personalization can also be done in Solution Builder.

6. Activate Customer System through Solution Builder Implementation Assistant. This will activate Building Blocksrequired to support installation of scenarios selected during scoping.

SolMan

SAP BestPracticesTemplates

Execute Scoping, Personalization &create Customer specific Solution

Reference

SAP BestPractices

Add-On

The following steps are required for using SAP Best Practices templates in SolutionManager for Implementation Projects:

Project Administration (SOLAR_PROJECT_ADMIN):

Create a new implementation project in Solution Manager

Select the SAP Best Practices template for setting the relevant SAP Best Practicesscenarios in scope

Maintain systems with logical components and development systems

Business Blueprint (SOLAR01) :

Analyze Business Information (available through selected SAP Best Practices Template) asbasis for refining Business Blueprint

Re-Define scenario scope by selecting relevant scenarios from SAP Best PracticesTemplate

Configuration (SOLAR02) :

Get guideline for SAP Best Practices usage and detailed configuration content

Consider configuration documentation on scenario and Building Block level

Walk through configured scenarios by using the Business Process Documentation

SAP Best Practices Templates forImplementation Projects

Project Administration - Creating Project

Create a new Implementation ProjectSOLAR_PROJECT_ADMIN

Project Administration

The Implementation Project is the basis for the scenario selection in theBusiness Blueprint phase and the scenario configuration in the Realization phase.

Project Administration - Selecting Templates

Select the SAP Best Practices template for setting the relevant SAP BestPractices scenarios in scope SOLAR_PROJECT_ADMIN

Project Administration

1. By using the templateselection within the scopingfunctionality the SAP BestPractices templates aredisplayed.

2. SAP Best Practicestemplates have the prefixBP_.

3. Relevant scenarios from oneor more templates can beselected.

4. The scenario scope can berefined later in the BusinessBlueprint transaction.

5. After saving the project thescenario structure isautomatically generated forthe scenarios in scope.

Project Administration - System LandscapeDefinition

Maintain Systems with Logical Components and Development SystemsSOLAR_PROJECT_ADMIN

Project Administration

1. On the System Landscape tab define all the components,products and systems that are part of your implementationproject.

2. All these components which can be categorized into differentsystem roles will be managed centralized from the SolutionManager.

Business Blueprint - Scenario ScopeRefinement

Refine Scenario Scope from Template Selection

The Business Process Documentationprovides a detailed step by step descriptionfor walking through a configured scenario.

Scenario Description for an overviewabout the process flow of the scenario.

The Scenario Overview contains a positioningand a graphical representation of the scenario.

SOLAR01

BusinessBlueprint

Scenario scope can be refined,e.g. deselect scenario based onrefined Project Scope

Business Blueprint – Business Information

Solution Scope and Function List for overview ofprocesses and functions provided by the SAP BestPractices version.

Detailed description of all preconfigured scenariosprovided by the SAP Best Practices version.

Analyze Business Information as Basis for Refining Business BlueprintSOLAR02

BusinessBlueprint

Link to SAP Best Practicescontent in SAP Help Portal

Configuration - SAP Best PracticesConfiguration StructureGet Guideline for SAP Best Practices Usage and Detailed Configuration Content

SOLAR02

Realization

The sub structure General Information provides the following information:1. Business Information: Detailed information on the pre-configured

scenarios, Localization, Demo and Evaluation, Master Data andSAP Reports

2. Technical Information: Technical concepts and tools usedwithin the SAP Best Practices approach, e.g. Building Blocks

3. Implementation : Different deployment options for SAP BestPractices

4. Feedback & Support: Feedback process and support information

1. The sub structure Scenario Configuration consists ofseparate configuration structures for every scenario.

2. The configuration structure of a scenario is divided in socalled Building Blocks.

3. Building Blocks are flexible, reusable and encapsulatedmodules of configuration content for a specificimplementation topic.

Formalize Selected Scenario ConfigurationSOLAR02

Realization

Configuration – Define Selected ScenariosConfiguration Structure

Relevant scenarios from thetemplate were selected duringscope definition for the project

Click on “Change ConfigurationStructure”. This is to formalizeConfiguration Structure for theselected scenarios.

Formalize Selected Scenario ConfigurationSOLAR02

Realization

Configuration – Define Selected ScenariosConfiguration Structure

1. Scenario configuration structure comprising ofassociated building blocks and quick guide aredefined for each scenario.

2. User can formalize project’s configuration structureby selecting required scenario

3. Required configuration to realize project scope(defined through scenario selection in Blueprint) canbe further selected by selecting / deselectingindividual building blocks defined for a scenario.

Building Block Descriptionprovides scope of Building Block

Configuration Guide contains allnecessary configuration activities for theBuilding Block scope It can also be usedfor documentation purposes or formanual configuration.

Consider Configuration Documentation on Scenario and Building Block LevelSOLAR02

Realization

Configuration – Building Block Content

Configuration – Scoping and Personalization

Execute Scoping, Personalization & create Customer specific Solution

Based on scoping, acustomer-specific

“Solution” is created

1. You can Personalize theenterprise structure

2. Changes done duringpersonalization areapplied to all relevantplaces in installationdata automatically

Solution Builder – CustomerSystem

Use Solution Builder for easy and highly automated ConfigurationSOLAR02

Realization

Configuration – SAP Best Practices SolutionBuilder

Solution BuilderEnhancement of the SAP BestPractices Installation AssistantBackwards compatibility(previous deliveries aretechnically supported)Fully compatible to existing SAPBest Practices technicalstructureFocus on “Solutions” * (like e.g.SAP Best Practices Offerings)Clearer separation of consultantand development related tasksExtended functionality fordevelopment & deployment

Test – Business Process Procedures

Walk through configured Scenarios by using the Business Process ProcedureSOLAR01

Realization

A Business ProcessProcedure is a detailedstep by stepdescription for walkingthrough a configuredscenario.It can be used fordemo, testing or enduser documentationpurposes.

Project Management with Solution Manager &SAP Best Practices for Chemicals Template

Project Management withSAP Solution Manager and Templates

ProjectPhase

UseCases

Pre-requisites

SAP Solution Manager 7.0 EHP1

ProjectPreparation

BusinessBlueprint Realization Go Live

& SupportFinal

preparation

Document Management• Best Practices documentation can acts as Chemical Industry specific document repository whichcan be used at all stages in the implementation process• Functionality to create, edit, store, upload and download documentation

Rapid Prototyping• Detailed configuration &master data creationdocuments• Automated Best PracticesInstallation Tools

Global Roll-Out• Reusable central templatedefinition with scenariosdocuments, configurationand installation tools

Testing• Central definition and preparation of testcases by using attached documentation• Chemicals Industry specific test casedescriptions

Blueprint Acceleration• Scope selection andreduction of scenariosinstead of new definition• Business ScenariosDocumentation• Definition of ScenarioProcesses and Process step

SAP Best Practices for Chemicals content in SAP Solution Manager provides thefollowing benefits:

SAP Best Practices content provides well-documented list of all Chemical Industry specific businessprocesses / scenarios. This list can be the basis for creation and finalization of Business Blueprint

SAP Best Practices content helps to make informed decisions by analyzing list of Chemical Industryspecific business processes / scenarios. This helps to identify the delta between what SAP BestPractices offers and what needs to be implemented.

SAP Best Practices content ensures availability of configuration documentation to specify whatneeds to be customized for selected processes and the order in which it is to be done.

Central and integrated usage of SAP Best Practices documentation and automated configuration inSolution Manager for implementing scenarios in the SAP system landscape supported by SolutionManager functionality for development, testing and monitoring

Customer can choose between

a standard implementation with maximum flexibility or

a SAP Best Practices implementation with rich pre-configured content for Baseline, Industryand Cross-Industry scenarios which lead to reduced and calculable effort.

Even a combination of standard scenarios and SAP Best Practices scenarios is possible withinan implementation project.

Benefits and Summary

Self study – Learning Maps for SAP Solution Manager: www.service.sap.com/rkt-solman

For more information, refer to the SAP Service Marketplace:www.service.sap.com/solutionmanager

For detailed information on SAP Best Practices please refer to SAP ServiceMarketplace and the SAP Help Portal:http://service.sap.com/bestpractices.

http://help.sap.com SAP Best Practices

Additional Information

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