Data Usage Applies. LTE is a trademark of ETSI. © 2014 Verizon Wireless. 0514-H4087

| For step-by-step instructions on how to perform the download, please visit www.vzw.com/galaxynote3support |

Software update for yourSAMSUNG GALAXY NOTE 3.Software Version N900VVRUCNC4.

Verizon Wireless is pleased to announce an operating system update to Android 4.4 (KitKat) that will improve the performance of your Samsung Galaxy Note 3 device.

Samsung Galaxy Note 3

GET READY FOR THE BEST THAT ANDROID KIT KAT AND SAMSUNG TOUCH WIZ HAVE TO OFFER!!• Memory Optimization

- Improves multitasking performance

- Improves screen responsiveness

• Improved Rendering Performance

- Utilizes multi-texturing

- Improves visual and delivers more effects

• Built-In Printing Support

- Connect to Google Cloud, HP ePrinter and more

- Print photos, documents and web pages from device

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SAMSUNG GALAXY NOTE 3

CONTACTS

| For step-by-step instructions on how to perform the download, please visit www.vzw.com/galaxynote3support |

KEYBOARD

• Set of Emoji icons in Samsung keyboard has been updated

• ‘Handwriting Mode’ layout has been changed

Data Usage Applies. LTE is a trademark of ETSI. © 2014 Verizon Wireless. 0514-H4087

MULTI WINDOW

• ‘Full Screen View’ has been added

• Any type of application now uses entire screen

NEW VISUAL VOICE MAIL• Basic Visual Voice Mail lets you listen to and manage messages

directly from your phone.

• Premium Visual Voice Mail includes Voice Mail to Text and Caller Dependent Greetings

• Voice Mail to Text converts the first 45 seconds of each voice mail to text so you can discreetly read voice mails without listening to them

• Create up to 20 personal greetings to welcome a caller or a group of callers

• ‘Create Contact’ tip has been added to Contact Tips pop-up

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THE FOLLOWING CAPABILITIES ARE NOW SUPPORTED:

THE FOLLOWING NEW FEATURES ARE AVAILABLE WITH ANDROID 4.4.2 KITKAT:

• Remote Lock and Local Wipe

• Platform Security improvements

| For step-by-step instructions on how to perform the download, please visit www.vzw.com/galaxynote3support |

THE FOLLOWING APPS ARE NOW PRELOADED:

SAMSUNG GALAXY NOTE 3

Data Usage Applies. LTE is a trademark of ETSI. © 2014 Verizon Wireless. 0514-H4087

• Amazon Widget (3.0.78.0)

• Amazon Appstore (8.005.557.1C)

• App Store (8.005.557.1C)

• Audible (1.5.4_649)

• Caller Name ID (2.5.6)

• Google Drive (1.2.563.31)

• My InfoZone (2.2.16)

• NFL Mobile (9.0.1)

• MyVerizon (10.0.615)

• Slacker (5.0.1008)

• Verizon Support & Protection (2.1.1)

• ISIS Mobile Wallet (2.00.02)

• Emergency Alerts

• VZ Navigator (9.0.6.123)

• Verizon Tones (5.1.8)

• SMS has been added to Google Hangouts

• Google Printing framework

• Now supports more ways to “Tap and Pay”

• Personal dictionary shortcut removed from Keyboard settings

• Backspace button in Outlook Email