SOCITM Managing with Aspire

SFIA Conference 2010SFIA Conference 2010

M i kill ithi th SFIAManaging skills within the SFIA Professionalism Framework using Aspire

Bernard Gudgin

Christine Westlake

Dave Rowson

www.socitm.net© Socitm Ltd 1

Backgroundg

• SFIA role profiling software originally developed by the Northern Ireland Civil Service

• It was completely redeveloped by Leeds City Council in 2007 as the Aspire systemS t th f SFIA• Supports the use of SFIA

• Part of a longer-term culture change programme in ICT• Pilot projects were supported by Socitm the Cabinet OfficePilot projects were supported by Socitm, the Cabinet Office

and I&DeA• Officially launched at the Socitm conference in 2008• Now available to any organisation that can benefit from

using it


What can Aspire do for me?p

A i h i l i f IT f i li• Aspire supports the implementation of IT professionalism• The software contains the full SFIA skills framework• Records job roles using skills and levels from the SFIARecords job roles using skills and levels from the SFIA

framework• Used by individuals to assess their skills against those

i d f th i j b d t id th tirequired for their job and to provide the supporting evidence

• Used by managers for online appraisals, to approve staff y g pp , ppskills, set development and service objectives

• Supports training requests and authorisations• Allows individuals to assess their skills against any job role• Allows individuals to assess their skills against any job role

in their organisation


Benefits

I h li ff i i d• In the present climate, staff motivation and encouragement is going to be more important than ever

• Following implementation, Leeds City council saw a rapid g p , y prise in staff motivation to well over 80%

• With clear aims, objectives and goals, staff are more motivated and focussedmotivated and focussed

• This in turn contributes to increased customer satisfaction• A true “win-win”


What else?

S i h d l d “SFIA ibl ” f k f• Socitm has developed a “SFIA-compatible” framework for web developers

• It too will be supported by Aspirepp y p• Other frameworks for other professions could be supported• Christine will describe the pilot projects• Then Dave will talk about future developments• But please come and see it in action on the Aspire stand!


Aspire - Pilotsp

Mid D Di i C il & T id Di i C ilMid-Devon District Council & Torridge District Council

North Devon District Council LeedsNorth Devon District Council

London Borough of Brent

LeedsCity

Council

Dorset County Council ASPIREThe

Cabinet Office

I&DeA

Surrey County CouncilSOCITM

Tameside Metropolitan Borough CouncilSOCITM


+ others for comparative analysis

Pilot outcomes

P id d th t t f th t lkit• Provided the content of the e-toolkit

• www.aspire-gov.co.ukp g

• The pilot was deemed a success

• Launch of ASPIRE at Socitm 2008


Post pilot implementationsp p

Di i h bli• Diversity across the public sector

– Hampshire Fire and Rescue serviceHampshire Fire and Rescue service

– Westminster City Council

– Teesside University

– Luton & Bedfordshire and Cambridge Fire and Rescue services

– Exeter City Council


Hurdles

L l f il d• Lessons learnt from pilots and more recent implementations

• Unions and HR involvement

• Corporate Appraisal schemes

• CHANGE MANAGEMENT• CHANGE MANAGEMENT

• Management driven vs total ownershipg p


Experiencesp

A f d• A few anonymous anecdotes:

– TimeTime

– Support

– Outcomes

– Concerns


Users

E h i d i d• Emphasis on user driven product

• How that worksHow that works

• Identification of attending users willing to be approached by delegates


Supportpp

Wh f• Where from:

– SocitmSocitm

– Leeds City Council

– User group

– SFIA


Benefits

Sh• Short term

• Longer termLonger term– Organisation– IT service– Individual

Ri ht kill Ri ht l Ri ht l• Right skills ........Right people........Right place

• FinancialFinancial


Aspire Developmentp p

• The value we add….

– Member’s group drives developments

– Annual development release

M i t i d i li ith SFIA– Maintained in line with SFIA

– We use it ! Leeds are active users of AspireWe use it ! Leeds are active users of Aspire

– Passionate about our people and professionalism


Functionality improvementsy p

• User driven improvements in 2009

– SFIA v4 framework upgrade– Add locally defined skills alongside SFIA– Import/export facility to HR or other applications– Assign competency leads

J b l hi t f i di id l– Job role history for individuals– Appraisal summary statements– Training course feedbackTraining course feedback– Capability to record details of 1 to 1 meetings– Add document attachments to evidence


What’s next?

• Future roadmap

– User functionality enhancements

– Strengthen integration (where required)

Align to membership categories SOCITM– Align to membership categories – SOCITM

– Other frameworks, like web developers, can be added, p ,

– Skills gaps and collaboration – Regional, National ??


Thank you for listening

Questions!


SOCITM Managing with Aspire

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