social4ce Social Media Talent Services Offering

© social4ce 2013 www.social4ce.com © social4ce 2013 www.social4ce.com

Social Media TALENT & RECRUITMENT

Building Talent Communities

© social4ce 2013 www.social4ce.com


* of leaders in human resources and talent management believe

2013 will be the year of social HR, with organizations integrating social technologies into the way they recruit, develop & engage employees.

75%

their companies are behind the curve regarding both internal and external social networking technology.

*According to a recent study called State of Social Technology and Talent Management, commissioned by SilkRoad.



Why?

Adopting a social HR strategy


HR 2.0 EXTERNALLY

INTERNALLY

1. Attract the right candidates for the right positions

2. Recruit and manage talent activities online

3. Identify and support high potential employees

4. Increase productivity via collaboration


We offer you Recruitment 2.0: Find your Social Talent Social HR Consultancy: Create a Social Workplace Training: Create a powerful team. Build on solid foundations


Recruitment 2.0: Find your Social Talent

1.  Identify your social media staffing needs: Profile, role and responsibilities

2. Sourcing

3. Candidate screening, evaluation and selection

We help you find the "needle in the haystack" candidate!


Social HR Consultancy: Create a Social Workplace 1.  Hiring process and social recruiting: how to

best use social media channels?

2. Social media team assessments: individuals, team, organization

3. Employer band strategy: how to create the image of a "great place to work" for your organization?

4. Designing onboarding programs for new recruits

5. Collaboration and social learning workshops

Make a great move towards becoming a social business!


Training: Create a powerful team. Build on solid foundations.

1. How to use social media platforms (Facebook, Twitter, LinkedIn, YouTube, building a blog)

2. What is a social business? Understanding social media trends

3. Community Management: Understanding the impact of social media on your organization

4. Recruitment 2.0: using social media as part of your recruitment processes

We tailor our programs to your needs!


Social Media Marketing Training Modules

UNDERSTANDING THE NEW SOCIAL MEDIA CONSUMER LIFESTYLE

How is it affecting brands and organizations? What impact does it have on the ways to promote and sell, on the customer experience?

1 day program Audience: marketing managers, sales managers, CMOs, communication managers, Business Owners, Customer Service Managers, CEOs

STRENGTHEN YOUR COMMUNITY MANAGEMENT

Social conversations principles. Role of the Community manager. Engagement tactics. Cases studies. How to set the right tone of voice? Channels management, moderation, editorial planning, response.

3 days program Audience: community managers, marketing managers, PR and communication associates

SOCIAL MEDIA RISK FACTORS: PROTECTING YOUR BRAND ON SOCIAL MEDIA

Crisis Management. Brand reputation. Social Media influence.

1 day program Audience: communication managers, PR, marketing managers, business owners, CEOs, brand managers

MEASURING YOUR SOCIAL MEDIA ROI

Which KPIs? Building your social media measurement practice.

1 day program Audience: communication managers, marketing managers, marketing analysts, controllers


Social Business Consulting Training Modules

SOCIAL MEDIA TRENDS

What are the latest social media business trends…social commerce, social collaboration etc..? How can you fully benefit from social media? What are the main challenges you may be facing?

1 day program Audience: CEOs, CMOs, Sales Director, Marketing Managers, Business Owners

BUILDING YOUR SOCIAL HELP DESK

How to best integrate the new online and social media touchpoints and how to best connect with your social customer.

THE SOCIAL CUSTOMER EXPERIENCE

How to measure customer satisfaction? How to build customer loyalty? How social media can help?

1 day program Audience: Customer Service Manager, Help desk reps, CRM managers

1 day program Audience: marketing managers, CMOs, customer service managers, business owners, brand managers, customer loyalty managers, CRM managers

BUILDING YOUR SOCIAL MEDIA STRATEGY

Who’s your target audience? What are you trying to achieve? P.O.S.T. People, Objectives, Strategy, Technology. Which content for which channel? Which results (KPIs & ROI)?

2 days program Audience: marketing managers, CMOs, communication managers, Business Owners, Social Media Managers, Brand and/or Product managers.


PERSONAL BRANDING THE RISE OF THE BRAND CALLED “YOU”

How to discover Your Brand and How to Build it online. the DOs and DONTs.

TO GIVE OR NOT TO GIVE ACCESS TO SOCIAL MEDIA SITES AT THE WORKPLACE

What are the risks? Misuse of SM by employees, What are the solutions? Who is doing it right, wrong? How to draft a social media policy?

SOCIAL RECRUITING

How to best use social media for recruitment? What is Brand Employment?

1 day program Audience: managers, CEOs, business owners, public figures

1 day program Audience: managers, business owners, HR managers, managers

1 day program Audience: HR managers, recruiters

Social Media Talent Training Modules

INTERNAL SOCIAL COLLABORATION – DESIGN AND IMPLEMENTATION

Workshop format. Understand where internal collaboration is more likely to deliver value. How social tools can help? Craft your internal social collaboration strategy and plan.

2 days program Audience: HR, CEOs internal communication managers, managers.


“More companies are discovering that an uber-connected workplace is not just about implementing a new set of tools – It is also about embracing cultural shift to create an environment where employees are encouraged to share, innovate and collaborate virtually.”

Jeanne Meister, Harvard Business Review



Patrick Attallah Founder & CEO linkedin.com/in/patrickattallah +961 1 383 029 [email protected]

Monica Karam Partner & Social Media Strategist linkedin.com/in/monicakhabbaz +961 3 91 12 00 [email protected]

Get in touch with us

@social4ce

facebook.com/social4ce

scoop.it/social4ce

social4ce.com/blog

slideshare.net/social4ce

social4ce is a trademark of MEDIABIZ MENA LTD a Lebanese Limited company registered in Beirut No. 1014924 with main offices in Badaro Main Street, Nadim Kmeir Building, Beirut – www.social4ce.com

other offices in Paris, Jeddah, Riyadh © social4ce 2013

social4ce Social Media Talent Services Offering

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