Social Video and the Science of Sharing - Barney Worfolk Smith, Unruly Media
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Transcript of Social Video and the Science of Sharing - Barney Worfolk Smith, Unruly Media
Girls don’t poop – PooPourri
Vote Poop #smm13
Poop or Prank?
Ultra Reality - LG Meteor Prank
Vote On Twitter Now!
Vote Prank #smm13
#2 Videos which provoke a strong positive response are 30% more likely to
be shared than those which provoke negative emotions.
Shock or anger can drive shares but
they are a risky bet Posi%ve
High Arousal Low Arousal Hilarity Amusement Inspira1on Calmness Astonishment Surprise Exhilara1on Happiness
Nega%ve High Arousal Low Arousal Disgust Discomfort Sadness Boredom Shock Irrita1on Anger Frustra1on
#3 No creative device drives sharing than any other, with the exception of
personal triumph. So focus on emotions, not creative devices
#4 The average branded video takes 30 seconds
to reveal the brand.
There is no correlation between shareability and level of branding
#5 No matter how shareable a video is, a larger viewer base delivers more sharing.
A video that is seen by few cannot be shared
by many
#6 Strong positive emotions get your video shared AND remembered.
Exhilaration is the most successful trigger
with 65% recall
80% of a brand’s light buyers contribute to 50% of a brand’s sales
#7 Quality reach is key. To build market share, reach light & medium buyers outside of your
owned channels
FIGURE 2 -‐ The same Chocolate Brand -‐ Fans FIGURE 1 -‐ Chocolate Brand 2011 – Panel Data
Plot spoiler…
Emotional campaigns are more profitable
than rational campaigns
Source: Binet and Field, ‘Marketing in the Era of Accountabilty’, WARC, 2007
Unruly ShareRank Evaluates Content For Shareability
Basic Emotions Primal Responses Cognitive Responses Intensity Emotional Valence Schema Disruption
Social Motivation Memorability Enjoyability Medium Favourability Interpanel Agreement
+ more …
100 +
Social Mo%va%ons REACTION SEEKING
SHARED EMOTIONAL EXPERIENCE
REACTION SEEKING
SHARED EMOTIONAL EXPERIENCE
• At the beginning of 2013, Renault and its media agency, MGOMD, wanted to re-launch the Renault Clio and looked to social video marketing to maximise awareness of the new product
Background • Create a video which triggered the
psychological response ‘sexual arousal’ and was highly shareable, encouraging consumers to share the content with peers, and journalists & influential bloggers to write about the video, driving earned media
• Distribute the video at scale using paid media and Unruly’s influencers to drive awareness on autos and lifestyle sites
Client Challenge • Over 5.1 million views delivered, reaching
#2 on YouTube’s top videos • 135,000 shares, top of the Unruly Viral
Video Chart • The content was watched the equivalent
of 1.5 years, the same as watching Moulin Rouge more than 6,600 times
• Social video viewers are more likely to purchase a Renault Clio in the future (+103% uplift in purchase intent when compared to a non-exposed control sample)
Unruly Results
Renault – va-va-voom
Renault’s share of voice increased by 244.4%, versus the competition
Source: Unruly Analytics
Social video viewers are more likely to purchase a Renault Clio in the future (+103% uplift in purchase
intent when compared to a non-exposed control sample)
Unruly secured PR coverage in Marketing Week, The Drum, AdWeek, Campaign, Mashable and the New York
Times