Social Perception. Non-verbal communication How people communicate, intentionally or...
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Transcript of Social Perception. Non-verbal communication How people communicate, intentionally or...
Non-verbal communication
How people communicate, intentionally or unintentionally, without words– Facial expression– Tone of voice– Hand gestures– Body position/posture– Touch– Eye gaze
Functions of NVC– Express emotion– Conveying attitudes– Communicating
one’s personality traits
– Facilitating verbal communication
Does NVC vary across cultures?
Yes, in two respects1. Emblems—gestures of hand
and arms2. display rules
One area in which NVC does not vary across cultures: facial expression of emotion
Charles Darwin: The expression of emotions in man and animals (1872)– Concluded that NVC of emotional were
species-specific, not cultural-specific
factors that can decrease accuracy in face perception
Intentional efforts to conceal emotions– Richards & Gross (1999)
Consequences
Display rulesAffect blends/ambiguity
Gender and NVCWomen more accurate at detecting
NVC when the person is telling the truth– One exception to this rule: detection of
lyingTheoretical explanation
– Social role theory (Eagly, 1987)– Two sources of converging evidence
Cross-cultural work (Hall, 1978) Experimental research (Snodgrass, 1985, 1992)
Snodgrass, 1985 males and females assigned to superior (boss) vs.
inferior (employee) roles Four type of dyads DV: accuracy in reading partner’s emotions Results:
– Gender makes absolutely no difference!– All driven by role: employee always more accurate than
boss– Converges on non-laboratory approach by Hall (1978)
Surprise at inconsistency/attempts to reconcile
Olivia
intelligent
+
attractive
+ Dishonest*(--)
*violates implicit personality theory; could lead to
•Attempt to reinterpret
•Attribute to situational forces
•Forgetting
•Change implicit theory (unlikely, but possible)