Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant...

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Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions

Transcript of Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant...

Page 1: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Social Media:The Basics, The Rules, and the

Rock n’ Roll

KiKi L’Italien, Senior ConsultantDelCor Technology Solutions

Page 2: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Story: Learning to Play Guitar

Page 3: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Sometimes all you need are the basics

You have to know what the rules are before you break them

Know what you need before you spend your hard-earned cash

Lessons: Learning to Play Guitar

Page 4: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

The Basics

• Social Media has changed the way we communicate

• People are social animals• Marketing spiel doesn’t work on social media• Companies and organizations are expected to

have a social media presence (just like having a phone)

Page 5: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Don’t Understand

It

Don’t Know Where to

Start

Don’t Know How to

Educate Audience

Don’t Have the Time

Don’t Have the

Resources

Don’t Have the

Resources

Page 6: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.
Page 7: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

The Rules

• Authenticity• Being Human• Transparency• Give Back

Page 8: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Social Media Maturity

Page 9: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Knowing What You Need

How to Set Yourself Up for Success in Social Media Using POST Methodology

Page 10: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Three Social Media “Must Haves”

1. Social Media Monitoring

2. Social Media Policy

3. Social Media Plan

Page 11: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Your Social Media Plan: POST Methodology

• P – Who?• O – What?• S – How? When?• T – What? Where?

Page 12: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.
Page 13: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

The Power of Community - Education

“Give a man a fish; you have fed him for today.  Teach a man to fish; and you have fed him for a lifetime”

—Author unknown

Page 14: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Fishing is Good, but it’s better to Rock.

Page 15: Social Media: The Basics, The Rules, and the Rock n’ Roll KiKi L’Italien, Senior Consultant DelCor Technology Solutions.

Questions?

[email protected]

KiKi L’ItalienSr. Consultant, Technology

ManagementDelCor Technology [email protected]@kikilitalien