Social Media Marketing

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Michael Bindrup, MBA GM Business Development Advisor Nevada Small Business Development Center. Social Media Marketing. About NSBDC. About the Presenter. www.MikeBindrup.com. Content Outline. Social Media Revolucíon Small Business Advantage Social Media as a Tool Directories Blogs - PowerPoint PPT Presentation

Transcript of Social Media Marketing

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Social Media MarketingMichael Bindrup, MBA GMBusiness Development AdvisorNevada Small Business Development Center

About NSBDC

2About the Presenterwww.MikeBindrup.com

3Content OutlineSocial Media RevoluconSmall Business AdvantageSocial Media as a ToolDirectoriesBlogsPhoto SharingVideo SharingSocial Buying4

Viva La Revolucon!

Viva La Revolucon!

The Printing Press

Viva La Revolucon!The RevolverViva La Revolucon!The Automobile

Viva La Revolucon!The Personal Computer

Viva La Revolucon!The World Wide Web

Viva La Revolucon!

The Social Media Revolucon!

Connect Communicate CareThe Small Business Advantage

Small Business areCustomer DrivenCorporate America

Old Model

Corporate AmericaYourLunch

New Model Its a Potluck

Just another Marketing channelDoesnt fit structureLets Fake itLets Buy Our Way InLong term approachNo guaranteed resultsNew Metrics

Big Corps. Old Model Thinking

I See Nothing is Not A StrategyTransparencyOpen SourceMobileInteractiveGrassrootsSharingCommunityResponsibility

Social Media is Different

Mobile Tech

Mobile Tech

Social Media Game Changer

A citizen who has a way to become more involved with the process, will more likely spread the word.

Social Media Game Changer

Politics has not been the same

Politics has not been the same

Social Media is NOT:Substitute for Marketing StrategySubstitute for Customer ServiceA Brand ChangerA One-Time EffortThe Secret is:THERE IS NO SECRET INGREDIENTBe Part of the Conversation

Social Media ToolsDirectoriesBlogsPhoto SharingVideo SharingSocial BuyingDirectories:Linked InFacebookMySpaceFriendsterMyLifeSocial Directories

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30Company ProfileLaunched in May 2003. Founder Reid Hoffman, previously CEO of LinkedIn and now executive vice president of PayPal, oversees day-to-day operations and is also Chairman of the Board

It is mainly used for professional networking.Spanning more than 200 countries and territories worldwide110 MILLION USERS

31Linkedin.com

32Best Practice - Linkedin.comSet up a Personal pageComplete the profile entirelyUpdate resume & upload a professional pictureAsk for endorsementsJoin GroupsShare your KnowledgeNetwork ActivityKeep it business focusedInformEducateEstablish a regular posting schedule33

34Company Profile750 MILLION USERS

Mark Zuckerberg launched Facebook from his Harvard dorm room on February 2004., Idea came from a student directory in prep school known as the "Facebook". Once at college, Zuckerberg's Facebook started off as just a "Harvard-thing", until Zuckerberg then decided to spread Facebook to other schools and enlisted the help of roommate Dustin Moskovitz. They first spread it to Stanford, Dartmouth, Columbia, Cornell and Yale, and then to other schools with social contacts with Harvard35Facebook.com The StatsPeople on FacebookMore than 750 million active users 50% of our active users log on to Facebook in any given day Average user has 130 friends People spend over 700 billion minutes per month on Facebook

Activity on Facebook There are over 900 million objects that people interact with (pages, groups, events and community pages) Average user is connected to 80 community pages, groups and events Average user creates 90 pieces of content each month More than 30 billion pieces of content (web links, news stories, blog posts, notes, photo albums, etc.) shared each month. 36Facebook.com The StatsGlobal ReachMore than 70 translations available on the site About 70% of Facebook users are outside the United States Over 300,000 users helped translate the site through the translations application

PlatformOver 190 countries use Facebook Platform 20 million applications installed daily 250 million people a month use Facebook on external websites 10,000 new websites integrate with Facebook every day More than 2.5 million websites have integrated37Best Practice Facebook:Set up a Personal pageSet up a Business page (Like)Add Contents, Photos & Biz ProfileInvite friendsSet up a Sub-Domain Min. 25 Likes38Best Practice Facebook:Status Updates Wall Posts Link Link LinkPost Targeted UpdatesPost Special Offers to Facebook fansAsk QuestionsHold ContestsRequest FeedbackCONTENT IS KING!

Blogs:BloggerWordPress

Blogs:Blogs are Quick and Easy to UpdateFast and Cheap way to get OnlineEstablishes CredibilityHelp Drive Traffic to your SiteLoved by Search EnginesBest Practice Blogs:What is your Objective?Determine Core MessageWho is your Ideal ReaderWhat do you want them to do?Stick to an Editorial CalendarCheck out the Competition*Over 50% of blogs are abandoned within the first 90 daysBlogs: Seth Godin & Tom Petershttp://www.youtube.com/watch?v=livzJTIWlmY

It forces you to become part of the conversationNo single thing has been more important in my lifeprofessionally than in the last 15 years then blogging. Tom Peters

44Company Profile

Created in 2006 by Jack Dorsey.Twitter is a free social networking and microblogging service that enables its users to send and read messages known as tweets. Tweets are text-based posts of up to 140 characters displayed on the author's profile page and delivered to the author's subscribers who are known as followers.200 MILLION USERS

generating over 200 million tweets and handling over 1.6 billion search queries per day. It is sometimes described as the "SMS of the Internet45Twitter.com

46Twitter.com

47Twitter.com

48Twitter.com

49Twitter.com

50Twitter.com

51Twitter.com

52Twitter.com

53Twitter.com

54Twitter.com

55Best Practice - Twitter:Event Based TweetsLink Link LinkUse Your BrandingUse Hash Tags seachablilityFollow & ObserveShare, Listen, Ask, Respond, RewardDo not hard sell Establish a Voice

Photo Sharing:FlickrPicassaPhotobucketSnapfishPhoto Sharing:

Best Practice - Photo Sharing:Post all Marketing photosPost People Photos PRShare Product and Service photosName Photos Place photos from the sharing sitesIncrease Natural SearchVideo Sharing:You TubeVimeoAnimoto

Video Sharing: Blendtec

Best Practice - Video Sharing:Set up a ChannelHave a StrategyHave a Concept Be UniqueWatch Production ValueAllow feedbackShow link info on videosSocial BuyingWootGrouponLiving Social

63Social Buying Woot

64Social Buying - Groupon

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Social Buying - Groupon

66Social Buying - Groupon

67Social Buying- LivingSocial

68Social Buying- LivingSocial

69Social Buying- LivingSocial

70Social Buying- LivingSocial

71Social Buying- LivingSocial

72Conclusion: Your Next StepCommit ResourcesCreate a Social Media PlanIntegrate with MarketingDo Your HomeworkContent is KingMetrics

73Social Media Plan

Social Media Plan

Measuring Social Media

76QuestionsThank You

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