Social Media Analysis - Gillette August - September 2016

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Gillette on Social Media Aug 1 st Sept 30 th 2016

Transcript of Social Media Analysis - Gillette August - September 2016

Gilletteon Social MediaAug 1st – Sept 30th 2016

Gillette : Social Media Report

This Report looks at how

Gilletteperformed on Social Media between

Aug 01, 2016 - Sep 30, 2016

Analysis of

GilletteFacebook Page

Aug 01, 2016 - Sep 30, 2016

Brand Overview

FANS NEW FANS FAN GROWTH COUNTRY

2,129,213 -1,373 -.06% Worldwide

Gillette

Engagement Score Total Fan Posts

180 132

Total Posts Brand Response Rate

7 28.79%

Total Likes Avg. Reply Time

10,527 8 hrs, 32 mins

Total Comments General Sentiment

503 Neutral

Total Shares

302

Most Engaging Content Type

Product Oriented Posts

Most Prolific Content Type

Product Oriented Posts

BRAND POSTS FAN POSTS

Brand Overview

CONTENT & CAMPAIGNS

2,128K

2,129K

2,129K

2,130K

2,130K

2,131K

2,131K

1-Aug 8-Aug 15-Aug 22-Aug 29-Aug 5-Sep 12-Sep 19-Sep 26-Sep

Fan Growth

Total Fans

2,129,213

New Fans

-1,373

Engagement

0

250

500

1-Aug 5-Aug 9-Aug 13-Aug 17-Aug 21-Aug 25-Aug 29-Aug 2-Sep 6-Sep 10-Sep 14-Sep 18-Sep 22-Sep 26-Sep 30-Sep

Gillette had an average engagement score of 180 and a highest of 269.

Community Analysis

Gillette fans are largely from United States followed by Canada.

Distribution of Fans

0K 200K 400K 600K 800K 1,000K 1,200K 1,400K 1,600K 1,800K 2,000K

United States

Canada

Mexico

Brazil

India

Pakistan

Egypt

Puerto Rico

United Kingdom

0

1

1

2

2

3

1-Aug 8-Aug 15-Aug 22-Aug 29-Aug 5-Sep 12-Sep 19-Sep 26-Sep

Brand Posts

Top keywords used Frequency

Congrats Andre De

Grasse

3

Ashton Eaton 2

Gold 2

precision 2

heart 2

71%

29%

Brand Participation Brand Non Participation

Brand Posts - Engagement

Gillette responded to 5 conversations generated by the 7 Posts they published.

Brand Responses

Most Engaging Brand Posts

18-AUG-16, THU 9:41PM

You put your heart, soul & whole life into it.

Congrats Andre De Grasse! You’ve earned

those medals. ..

ENGMT. LIKES COMMENTS SHARES SENTIMENT

430 4,808 100 118 Positive

22-AUG-16, MON 12:22PM

This is what precision looks like off the track.

#PerfectIsntPretty #Rio2016

14-AUG-16, SUN 9:35PM

Perfect isn't pretty but it’s worth the chase.

Congrats on your bronze medal Andre De

Grasse #Perfec ..

ENGMT. LIKES COMMENTS SHARES SENTIMENT

269 1,582 238 84 Positive

ENGMT. LIKES COMMENTS SHARES SENTIMENT

236 2,150 71 60 Positive

NO IMAGE NO IMAGE NO IMAGE

Brand Posts - Analysis

Brand Post Types Days of the week

0 1 2 3 4 5 6 7

0 50 100 150 200 250

Photos

Videos

Plain Text

Links

Polls

Number of Posts

Engagement Score

Engagement Score Number of Posts

0 1 2 3 4 5

0 50 100 150 200 250 300

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Number of Posts

Engagement Score

Engagement Score Number of Posts

Top Keywords Used Frequency

product 18

razors 13

gel 10

shaving 9

Mach 3 8

User Posts

0

1

2

3

4

5

6

7

8

9

1-A

ug

3-A

ug

5-A

ug

7-A

ug

9-A

ug

11

-Au

g

13

-Au

g

15

-Au

g

17

-Au

g

19

-Au

g

21

-Au

g

23

-Au

g

25

-Au

g

27

-Au

g

29

-Au

g

31

-Au

g

2-S

ep

4-S

ep

6-S

ep

8-S

ep

10

-Se

p

12

-Se

p

14

-Se

p

16

-Se

p

18

-Se

p

20

-Se

p

22

-Se

p

24

-Se

p

26

-Se

p

28

-Se

p

30

-Se

p

Positive Neutral Negative

Gillette responded to 38 conversations generated by the 132

Posts fans published.

Gillette appears to participate more when Fan conversations have

greater positive vibes than negative.

User Posts - Engagement

Brand Responses Sentiment

29%

71%

Brand Participation Brand Non Participation

24%

11%

65%

Posititve Negative Neutral

Most of Gillette posts were around 'Product Oriented Posts' and these posts received the highest engagement.

Content Intel

0 1 2

0 50 100 150 200 250

Product Oriented Posts

Brand News

Others

Event

Corporate Social…

Ad Campaigns

Photos

Celebrity Endorser Content

Contest

Question to fans

Festival/Greetings

Facebook App

Engagement Oriented Posts

Number of Posts

Engagement Score

Engagement Score Number of Posts

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