Social Media according to Matthew Leone
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#SocialMedia101September 25, 2013
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#MatthewLeoneDirector of Web Marketing & Social MediaFor Terra MarketingIn-House Advertising Agency for Halstead Property & Brown Harri
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#AboutMe
10+ Years ExperiencePast Experience in Real Estate and Sports Marketi
Manage/Direct Resources in a 23 member in-house marketRepresent Halstead Property & Brown Harris Steve
Leading privately held residential real estate firms in the NY
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#HalsteadSocialStaTwitter 28,000 followersFacebook 18,000 likes
YouTube 5+ Million ViewsInstagram 9,000 followers
LinkedIn Thousands of Staffmembers connecteThousands of followers on Pinterest, Google+, Foursquare
As of Sept 2013
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#HalsteadSocialStaIn addition to Streeteasy, Realtor.com, NY Times.com, &
In the Top 10 Sites - Referral Traffic to Halstead.com com
Facebook
TwitterPinterest
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#WhySocial?Provides a way to further connect with your
local clients, build trust, and spread yourmarketing through friends of friends.
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#WhySocial?
It is free
It has become a business norm for communicating
Shows up high when someone Googles you
It is two-way conversation
Unlike traditional print marketing, social encourages conversatIt is measurable (likes, comments, shares, retweets, etc.)
It is in real time
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#WhySocial?
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#WhySocial?NAR says 91% of realtors use social mediaJim Keenan, Social Sales Research, found 72.6%of salespeople who used social media for selling
out-performed those not using
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#SocialKey?Content Was King
Content Is Now QueenConversation Is King
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#SocialKeyforRealEst
Focus On One Feature That is a Wow Factor in the HIf there is nothing find the closest neighborhood geotarg
Include a link to the listing page always to drive tra
Include a photo of the home
Be brief
Engage themBe positive
Talk local
Give Value
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#SocialKeyforRealEstDont just share a link and nothing interesting
Dont talk about the cost
Only hint to draw a clickthru
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#SocialMediums
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#WhyFacebook?By far the most popular & easiest medium forpeople to connect with their friends & family
online
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#WhyFacebook?Ability to connect with your personal
and business sphere of influence on anindividual level. It allows you to share whoyou are which builds trust and allows you to
monitor lifestyle changes of your sphere
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#FacebookStats1 in 5 page views are on facebook in the US
1.5 Billion Active Users
699 Million Log into Facebook Daily (Up 26% vs. 2012
54% increase vs 2012 in active mobile users25-45 makes up 40% of users, largest increase is 55+ de
Highest traffic is mid-week 12-2pm
Highest Interactive Engagement is on Thursday & Frida
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#FacebookStats
Average User
has 229 Friends
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#FacebookMustDosCreate a Business Page Away From Your Personal Pag
Add Professional Headshot/Business Photo and Neighborhood C
Post 1-2 Times A DayComment / Share / Like 5 Times As Much as Posting
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#FacebookMustDosGreat Images Are Most Engaging Content
Video Blogs and Video Content Has Highest Emotional Va
Become a Neighborhood Expert
Dont Hard Sell, but fold in promotion of your business/list
Try Facebook Geo-Targetted Ads and Promote Posts
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#FacebookSuccess1. Ask Questions
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#FacebookSuccess2. Fill In The Blank
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#FacebookSuccess3. Like vs. Share
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#FacebookSuccess4. Caption This
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#FacebookSuccess
5. Wow Factor Photos
6. Fun Facts/Product Info
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#FacebookSuccess7. Photo Contests
iSt bili $10
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#FacebookSuccess
9. DIY Videos SpeakingTo Your Audience
Or
Professional Videos
Vendors Found at wellcomemat.com
iStabilizer $10on Amazon
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#FacebookSuccess10. Trivia
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#FacebookSuccess11. Personal Success
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#FacebookSuccess12. Blog Lists
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#FacebookSuccess13. Local Tips
Best Places to _Best Places to EBest Places to SBest Deals in StHistoric SpotsLocal Events & Local Sports TeaLocal Charities
Hidden Gems
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#WhyTwitter?Ability to speak outside your sphere of influence in real
Text Message with a BCC to the world
It may be more difficult to see an immediate impact
Creating content takes very little time
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#TwitterStats
800 Million Use
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#TwitterStats
200 Million Act
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#TwitterStats
Added as many users over
15 months comparable
to last 5 years
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#TwitterStats
340M Tweets Per D
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#TwitterStats
Largest Group on Twitter - 25-44 year o 24% of Twitter users are 25-34 yea
22.5% of users are 35-44 years old
#T itt St t
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#TwitterStats
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#TwitterStatsAverage time spent on Twitter
once logged on is 36 minutes
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#TwitterStatsNew York City
City with Most Twitter Activity in Wo
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#TwitterStatsNew York City
2.6 Million Active Users
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#TwitterStatsBrooklyn Has The
Most Tweeting Per Square Mile in
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Basic Needs to Know
1. Get attractive photo as background2. Mention Company Twitter name in bio
3. Link to your agent page
4. Mention the area you work as location
5. Use same facebook professional headshot as
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Follow
1. Follow those in your contacts or that are con
with you on facebook2. Follow your interests and news outlets
3. Follow those you feel are your influencers
4. Follow your fun outlets to keep it a mix of so
5. Follow my custom list created just for SIBOR
@matthewjleone
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# WaysToUse
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#Microblogger
#Microblogger
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Conversational
Building Relationships from On to OfBuilding a Network
Fostering Those You Know
Creating Those You Dont
#Microblogger
#Microblogger
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Be positiveGive to get
#Microblogger
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#TheTextMessager
#TheTextMessager
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Direct Message or DM those you knowReply if you want a larger audience to see that follows
Direct lines of public and private communication
#TheTextMessager
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#TheAutomator
#TheAutomator
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Use as a marketing toolAutomate using a Hootsuite or Tweetdeck
Schedule posts throughout the day
Use Twitterfeed for an RSS feed
Set it and forget it
#TheAutomator
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#InTheKnower
#InTheKnower
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Follow your feed religiously to be in the know from thothe work
Will help with clients as you are aware of all news & tr
Smart phones must be utilized for this
#InTheKnower
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#TheCustomerServicer
#CustomerServicer
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Companies have their PR, Marketing, and Customer Se
monitoring.If something is wrong and brought up on twitter, in eff
they will go extra mile more than any other mediu
that you will take positively about them
In business and personal life dont be afraid to speak y
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#TheHashtagger
#TheHashtagger
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Follow trending topics and join conversationsAward shows, big events, big news stories
Go to trends on our phone
Twitterlator does trends by state and city
gg
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#WhyPinterest?Pinspiration
Traffic Driver
Fastest Growing Medium
Affluent, Older, Female Dominated Medium (70+% Wom
70 Million Users
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#PinterestMustDosMust Pin Great Photos
Include Listing Price for Higher Likes
Include Town & State for higher search results
Pin from site rather than uploading a photo to draw to learn Use descriptive text that best describes the home and ph
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#PinterestMustDosCreate Community Boards
Create Boards that describe your interests
Create Boards highlighting best images you represent by area or roo
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#WhyInstagram?Next year smart phones will be our primary web tool beating o
100 million active users40 million photos uploaded per day
Quick way to share photo and get reaction
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#InstagramMustDosShow attractive or creative images only
Great for details of homes
Have to properly hashtag in description
Be consistent in use of filters
#PopularHashtags
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p g#home
#house
#newhome
#realestate#realtor
#housing
#homeowner
#househunting
#firsthome#(Insert City)
#(Insert Type of Property)
#(Insert Amenity)
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#InstagramVideoIf you want to do in 15 seconds or less highlight the best selling featu
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#WhyLinkedInIt is the Yelp for Real Estate Professionals, clients check your review
Perfect place to farm your recommendations and endorsemProvides credibility to the agent
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#NotForLinkedInIt is not the place for socially conversing in my opinion
It is not the place for communication
Remember, you connect with a real estate agent they might be able to
Only connect with past clients and friends/family
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#WhyVideo
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Video is now 54% of global web traff
Cisco predicting that video will account fo
internet traffic by 2014
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YouTube is the worlds secondlargest search
Behind Google, in front of Yahoo, Bing, and A
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Video is the most shared content on Fac
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2012
28% of Video Watching is on smart phontablets
2013-14Forecasting as large as 52%
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2007 Launch of Halstead ProperTVUS Companies were spending $140 Million for Local Video in their budgets
2012 1300 Videos, 5+ Million Total ViAdWeek Projects $2 Billion to be spent in 2012 by end of year on Local Video
1400% Increase in 5 Ye
It is Viral.
It is Affordable
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It is Affordable.
It Attracts the Foreign Buyer.
It is Top Quality.It is Differentiating.
It is Engaging.
It is Effective.
It is a Virtual Open House.It is a Virtual Pitch.
PROPERTY VIDEO
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PROPERTY VIDEO
AGENT VIDEO BIOS
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AGENT VIDEO BIOS
NEIGHBORHOOD TOU
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NEIGHBORHOOD TOU
MARKET REPORT OR VLOG
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HOW TO VIDEOSMost Watched Content on YouTube
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VIRAL VIDEOS
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Every King Needs a Castle Video
110,000 views in 6 days
Covered by hundreds of media outlets
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How Good Are You?Sign up at klout.com for your Klout Score measuring
your social influence across all social mediums
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@matthewjleo
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#SocialMedia101By Matthew Leone
Portions of Works Cited Courtesy of: National Association of Realtors, Yahoo! Small Business, CB W