Social Integration

Eigen Haard Amsterdam

Bolzano November 2015

Social integration and participation instruments

• Formal participation under the Tenants and Landlords Consultation Act

• Particiption through cooperation• Self-management: cleaning and garden maintenance• Neighbourhood partners: Students for Society, VoorUit Foundation

• Undivided city• Mixed neighbourhoods created through variety of housing and target

groups• Council housing and the nonsubsidised sector, owner-occupied

housing, target groups• Task for neighbourhood development and urban redevelopment

Participation: formal, required by lawAim: influence and legitimacyFormal participation under the Tenants and Landlords Consultation Act

(right to prior consultation and right of consent)• 180 residents committees at complex level

Cleaning, service charges, maintenance and the livability of the complex• 6 local tenants’ organisations

Performance agreements, local policy/activities and projects• 1 central tenants’ organisation

Discussion partner for housing corporation’s management board

Binding nomination of 2 supervisory directors.

Challenge: to be representative of tenants and act in a professional manner on their behalf

Self-managementBetter management together with engaged residents

• Residents know what is most needed to create a good place to live.

Green Together

Clean Together

Self-management Eigen Haard

• Residents take responsibility

Keep communal areas clean

Maintain communal (sidewalk) gardens • Ownership, customisation and control• Lower costs• Engagement and contacts• Pride

Eigen Haard helps and supports• Facilitates initiatives• Offers a range of self-management products

Self-management

Clean together

Social ownership

More self-management by

residents

Cleaner neighbour-

hood Less litter

Safe neighbour-

hoodLess burglary and

vandalism

Pleasant neighbour-

hood More activities with

residents

+

How does it work?

Self-management Eigen HaardThinking differently, acting differently

Porchway and neighbourhood belong to us all

• Less ‘we’ll do it for you’, more support

• Trusting residents to bring quality

• Thinking and acting together

• Thinking in terms of possibilities not rules

Neighbourhood partnersSocial sustainability @ Eigen Haard

• Why?• To ensure long-term, respectful, sustainable and mutual commitment

with local organisations so as to enhance services and actions to the benefit of neighbourhoods and their residents.

• How?• Each partner takes responsibility• Partner agreement with commitment by both parties• Activities to empower residents (social ownership) on the road to self-

reliance,• Support for vulnerable residents• Cleaner, safer and more comfortable neighbourhoods

Results and benefits

• Stakeholder involvement

• Increased livability of neighbourhoods

• Eigen Haard’s image improved: a partner not an institution

• Increased effectiveness, specific knowledge of the neighbourhood

• Real-estate value

Students for Society, VoorUit Foundation

• Cooperation between corporations, university and municipality

• Aim is to improve integration and encourage participation• Active in deprived neighbourhoods and neighbourhoods in

transition• 3 pillars: meeting; language and talent; active citizenship.• Focus: children• Plan for each neighbourhood in cooperation with partners

and residents.

Students

• Selected students• Have temporary free housing in homes due for renovation

or demolition• Do 10 hours’ community service per week in community

rooms: music lessons, homework supervision etc• Each student has a contact family and contact once a

week (meals, helping with forms etc).• The meetings create mutual understanding, social

network, integration.• Students often maintain long-term contact and settle in the

neighbourhood.

Scope

9 community centres74 students actively involved113 activities per week 122546 hours spent67381 cups of tea consumed131344 residents reached

Eigen Haard

• Makes homes available to students.

• And uses homes and business premises as community rooms.

.• Active participation in the steering group.

Thank you!