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© 2007 Thomson/South-Western. © 2007 Thomson/South-Western. All rights reserved. All rights reserved. PowerPoint Presentation by Charlie PowerPoint Presentation by Charlie Cook Cook The University of West Alabama The University of West Alabama Managing Human Managing Human Resources Resources Bohlander Bohlander Snell Snell 14 14 th th edition edition Managing Managing Compensation Compensation Human Resource Management Human Resource Management Snell • Bohlander Snell • Bohlander

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Transcript of Snell bohlander aise_ch09

Page 1: Snell bohlander aise_ch09

© 2007 Thomson/South-Western.© 2007 Thomson/South-Western.All rights reserved.All rights reserved.

PowerPoint Presentation by Charlie CookPowerPoint Presentation by Charlie CookThe University of West AlabamaThe University of West Alabama

Managing Human ResourcesManaging Human ResourcesBohlander Bohlander •• SnellSnell 1414thth edition edition

Managing Managing CompensationCompensation

Human Resource Human Resource ManagementManagementSnell • BohlanderSnell • Bohlander

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ObjectivesAfter studying this chapter, you should be able to:

1. Explain employer concerns in developing a strategic compensation program.

2. Indicate the various factors that influence the setting of wages.

3. Differentiate the mechanics of each of the major job evaluation systems.

4. Explain the purpose of a wage survey.

5. Define the wage curve, pay grades, and rate ranges as parts of the compensation structure.

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Objectives (cont’d)After studying this chapter, you should be able to:

6. Identify the major provisions of the federal laws affecting compensation.

7. Discuss the current issues of equal pay for comparable worth, pay compression, and low wage budgets.

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Compensation

• Pay is a statement of an employee’s worth by an employer.

• Pay is a perception of worth by an employee.

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Total CompensationTotal CompensationTotal CompensationTotal Compensation

DirectDirectDirectDirect IndirectIndirectIndirectIndirect

BonusesBonusesBonusesBonuses

GainsharingGainsharingGainsharingGainsharingSecurity Plans• Pensions

Security Plans• Pensions

Employee Services• Educational assistance• Recreational programs

Employee Services• Educational assistance• Recreational programs

CommissionsCommissionsCommissionsCommissions

Wages / SalariesWages / SalariesWages / SalariesWages / Salaries

Insurance PlansInsurance Plans• MedicalMedical• DentalDental• LifeLife

Insurance PlansInsurance Plans• MedicalMedical• DentalDental• LifeLife

Time Not WorkedTime Not Worked• VacationsVacations• BreaksBreaks• HolidaysHolidays

Time Not WorkedTime Not Worked• VacationsVacations• BreaksBreaks• HolidaysHolidays

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Compensation Management and Other HRM Functions

Pay rates affect selectivityPay rates affect selectivityPay rates affect selectivityPay rates affect selectivity SelectionSelectionSelectionSelection Selection standards affect Selection standards affect level of pay requiredlevel of pay required

Selection standards affect Selection standards affect level of pay requiredlevel of pay required

Pay can motivate trainingPay can motivate trainingPay can motivate trainingPay can motivate training Training and Training and DevelopmentDevelopment

Training and Training and DevelopmentDevelopment

Increased knowledge leads Increased knowledge leads to higher payto higher pay

Increased knowledge leads Increased knowledge leads to higher payto higher pay

Training and development may Training and development may lead to higher paylead to higher pay

Training and development may Training and development may lead to higher paylead to higher pay

Compensation Compensation ManagementManagement

Compensation Compensation ManagementManagement

A basis for determining A basis for determining employee’s rate of payemployee’s rate of pay

A basis for determining A basis for determining employee’s rate of payemployee’s rate of pay

Aid or impair recruitmentAid or impair recruitmentAid or impair recruitmentAid or impair recruitment RecruitmentRecruitmentRecruitmentRecruitment Supply of applicants Supply of applicants affects wage ratesaffects wage rates

Supply of applicants Supply of applicants affects wage ratesaffects wage rates

Low pay encourages Low pay encourages unionizationunionization

Low pay encourages Low pay encourages unionizationunionization Labor RelationsLabor RelationsLabor RelationsLabor Relations Pay rates determined Pay rates determined

through negotiationthrough negotiation

Pay rates determined Pay rates determined through negotiationthrough negotiation

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Strategic Compensation Planning

• Strategic Compensation PlanningLinks the compensation of employees to the mission,

objectives, philosophies, and culture of the organization.

Serves to mesh the monetary payments made to employees with specific functions of the HR program in establishing a pay-for-performance standard.

Seeks to motivate employees through compensation.

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Linking Compensation to Organizational Objectives• Value-added Compensation

Evaluating the individual components of the compensation program (pay and benefits) to see if they advance the needs of employees and the goals of the organization. “How does this compensation practice benefit the

organization?” “Does the benefit offset the administrative cost?”

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Common Strategic Compensation Goals1. To reward employees’ past performance

2. To remain competitive in the labor market

3. To maintain salary equity among employees

4. To mesh employees’ future performance with organizational goals

5. To control the compensation budget

6. To attract new employees

7. To reduce unnecessary turnover

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Strategic Compensation Policy Concerns1. The rate of pay within the organization and whether it is to be

above, below, or at the prevailing community rate.

2. The ability of the pay program to gain employee acceptance while motivating employees to perform to the best of their abilities.

3. The pay level at which employees may be recruited and the pay differential between new and more senior employees.

4. The intervals at which pay raises are to be granted and the extent to which merit and/or seniority will influence the raises.

5. The pay levels needed to facilitate the achievement of a sound financial position in relation to the products or services offered.

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The Pay-for-Performance Standard

• Pay-for-Performance StandardThe standard by which managers tie compensation to

employee effort and performance.Refers to a wide range of compensation options,

including merit-based pay, bonuses, salary commissions, job and pay banding, team/ group incentives, and various gainsharing programs.

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Designing a Pay-for-Performance System• How will performance be measured?• How will monies to be allocated for

compensation increases.• Which employees will be eligible?• How will payouts be made?• How often will payouts occur?• How large will the payouts be?• Will employees perceive the rewards as valued?

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Motivating Employees through Compensation• Pay Equity (also Distributive Fairness)

An employee’s perception that compensation received is equal to the value of the work performed.

A motivation theory that explains how people respond to situations in which they feel they have received less (or more) than they deserve. Individuals form a ratio of their inputs to outcomes in

their job and then compare the value of that ratio with the value of the ratio for other individuals in similar jobs.

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Expectancy Theory and Pay

• Expectancy TheoryA theory of motivation that holds that employees

should exert greater work effort if they have reason to expect that it will result in a reward that they value.

Employees also must believe that good performance is valued by their employer and will result in their receiving the expected reward.

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Motivating Employees through Compensation

• Pay SecrecyAn organizational policy prohibiting employees from

revealing their compensation information to anyone. Creates misperceptions and distrust of compensation

fairness and pay-for-performance standards.

Arguments against secrecy: Knowledge of base pay is the strongest predictor of pay

satisfaction, which is highly associated with work engagement

Knowledge of base pay more strongly predicts pay satisfaction than does the actual amount of pay received by employees.

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The Bases for Compensation

• Hourly WorkWork paid on an hourly basis.

• PieceworkWork paid according to the number of units produced.

• Salary WorkersEmployees whose compensation is computed on the

basis of weekly, biweekly, or monthly pay periods.

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The Bases for Compensation (cont’d)

• Nonexempt EmployeesEmployees covered by the overtime provisions of the

Fair Labor Standards Act.They must be paid time and one-half their regular pay

for all work performed after forty regular hours of work in a workweek.

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The Bases for Compensation (cont’d)

• Exempt employeesEmployees who not covered in the overtime

provisions of the Fair Labor Standards Act.Managers, supervisors, and white-collar professional

employees are exempted on the basis of their exercise of independent judgment and other criteria.

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The Wage Mix—Internal Factors

• Employer’s Compensation StrategySetting organization compensation policy to lead, lag,

or match competitors’ pay.

• Worth of a JobEstablishing the internal wage relationship among

jobs and skill levels.

• Employee’s Relative WorthRewarding individual employee performance

• Employer’s Ability-to-Pay Having the resources and profits to pay employees.

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The Wage Mix—External Factors

• Labor Market ConditionsAvailability and quality of potential employees is

affected by economic conditions, government regulations and policies, and the presence of unions.

• Area Wage RatesA firm’s formal wage structure of rates is influenced

by those being paid by other area employers for comparable jobs.

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The Wage Mix—External Factors

• Cost of LivingLocal housing and environmental conditions can

cause wide variations in the cost of living for employees.

Inflation can require that compensation rates be adjusted upward periodically to help employees maintain their purchasing power.

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The Wage Mix—External Factors

• Collective BargainingEscalator clauses in labor agreements provide for

quarterly upward cost-of-living wage adjustments for inflation to protect employees’ purchasing power.

Unions bargain for real wage increases that raise the standard of living for their members.

Real wages are increases larger than rises in the consumer price index; that is, the real earning power of wages.

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Consumer Price Index (CPI)• A measure of the average change in prices over time in a

fixed “market basket” of goods and services

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Job Evaluation Systems

• Job EvaluationThe systematic process of determining the relative

worth of jobs in order to establish which jobs should be paid more than others within an organization.

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Different Job Evaluation Systems

JOB AS JOB PARTSBASIS FOR A WHOLE OR FACTORSCOMPARISON (NONQUANTITATIVE) (QUANTITATIVE)

Job vs. job Job ranking Factor comparison system system

Job vs. scale Job classification Point system system

SCOPE OF COMPARISON

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Job Evaluation Systems

• Job Ranking SystemOldest system of job evaluation by which jobs are

arrayed on the basis of their relative worth.Disadvantages

Does not provide a precise measure of each job’s worth.

Final job rankings indicate the relative importance of jobs, not extent of differences between jobs.

Method can used to consider only a reasonably small number of jobs.

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Job Evaluation Systems

• Job Classification systemA system of job evaluation in which jobs are classified

and grouped according to a series of predetermined wage grades.

Successive grades require increasing amounts of job responsibility, skill, knowledge, ability, or other factors selected to compare jobs.

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Point System

• Point SystemA quantitative job evaluation procedure that

determines the relative value of a job by the total points assigned to it.

Permits jobs to be evaluated quantitatively on the basis of factors or elements—compensable factors—that constitute the job.

• The Point ManualA handbook that contains a description of the

compensable factors and the degrees to which these factors may exist within the jobs.

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Work Valuation Methods

• Work Valuation

A job evaluation system that seeks to measure a job’s worth through its value to the organization.

Jobs are be valued relative to financial, operational, or customer service objectives of the organization. Considers that work should be valued relative to the

business goals of the organization rather than by an internally applied point-factor job evaluation system.

Work valuation serves to direct compensation dollars to the type of work pivotal to organizational goals.

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Job Evaluation for Management Positions• Hay Profile Method

Job evaluation technique using three factors—knowledge, mental activity, and accountability—to evaluate executive and managerial positions.

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The Compensation Structure

• Wage and Salary surveyA survey of the wages paid to employees of other

employers in the surveying organization’s relevant labor market.

Helps maintain internal and external pay equity for employees.

• Labor MarketThe area from which employers obtain certain types

of workers.

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Collecting Survey Data

• Outside Sources of DataBureau of Labor Statistics (BLS)

National Compensation Survey

State and local wage surveysOnline survey data

• Problems with SurveysThey are not always compatible

with the user’s jobsThe user cannot specify what

specific data to collect.

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Collecting Survey Data (cont’d)

• Conducting Employer-initiated Surveys

Select key jobs.

Determine relevant labor market.

Select organizations.

Decide on information to collect: wages/ benefits/ pay policies.

Compile data received.

Determine wage structure and benefits to pay.

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Characteristics of Key Jobs

• Key Jobs Jobs that are important for wage-setting purposes

and are widely known in the labor market.

• Characteristics of Key Jobs1. They are important to employees and the organization.

2. They contain a large number of positions.

3. They have relatively stable job content.

4. They have the same job content across many organizations.

5. They are acceptable to employees, management, and labor as appropriate for pay comparisons.

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The Wage Curve

• Wage Curve A curve in a scattergram representing the relationship

between relative worth of jobs and wage rates.

• Pay Grades Groups of jobs within a particular class that are paid the

same rate.

• Rate Ranges A range of rates for each pay grade that may be the same

for each grade or proportionately greater for each successive grade.

• Red Circle Rates Payment rates above the maximum of the pay range.

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The Wage Curve (cont’d)

• Competence-based Pay, (also skill-based pay or knowledge-based pay)Compensation for the different skills or increased

knowledge employees possess rather than for the job they hold in a designated job category. Greater productivity, increased employee learning and

commitment to work, improved staffing flexibility to meet production or service demands, and the reduced effects of absenteeism and turnover,

• BroadbandingCollapses many traditional salary grades into a few

wide salary bands.

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Davis-Bacon Act1931Davis-Bacon Act1931

Required minimum wage, prevailing wage Required minimum wage, prevailing wage rates, 1rates, 1½½ overtime premium payments by overtime premium payments by federal contractors.federal contractors.

Required minimum wage, prevailing wage Required minimum wage, prevailing wage rates, 1rates, 1½½ overtime premium payments by overtime premium payments by federal contractors.federal contractors.

Walsh-Healy Act1936Walsh-Healy Act1936

Required overtime payments after 8 daily Required overtime payments after 8 daily or 40 regular work hours for workers on or 40 regular work hours for workers on federal contracts.federal contracts.

Required overtime payments after 8 daily Required overtime payments after 8 daily or 40 regular work hours for workers on or 40 regular work hours for workers on federal contracts.federal contracts.

Fair Labor Standards Act (FLSA) 1938(as Amended)

Fair Labor Standards Act (FLSA) 1938(as Amended)

Interstate commerce clause used to Interstate commerce clause used to cover workers except agricultural and cover workers except agricultural and exempted (managerial) employees, child exempted (managerial) employees, child labor (under 16) is prohibited.labor (under 16) is prohibited.

Interstate commerce clause used to Interstate commerce clause used to cover workers except agricultural and cover workers except agricultural and exempted (managerial) employees, child exempted (managerial) employees, child labor (under 16) is prohibited.labor (under 16) is prohibited.

Government Regulation of Compensation(Federal Wage Laws)

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Highlights in HRM 5

The Federal Minimum Wage Poster

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Exemption from FLSA Overtime Provisions• Fair Pay Rules (2004)

Were implemented to strengthen overtime protections and redefine the job requirements for exempt groups of employees.

Overtime must be paid to employees earning less than $455 a week, or $26,660 annually.

A new “standards test” is used to determine whether employees who earn between $26,660 and $100,000 annually are excluded from overtime requirements.

Administrative personnel to be exempt must have primary duties that include the exercise of discretion and independent judgment with respect to matters of significance.

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Significant Compensation Issues

• Equal Pay for Comparable WorthThe concept that male and female jobs that are

dissimilar, but equal in terms of value or worth to the employer, should be paid the same.

• Wage-Rate CompressionCompression of pay differentials between job classes,

particularly the pay differentials between hourly workers and their managers.

• Low-Salary BudgetsCurrent wage budgets reflect the general trend

toward tight compensation cost controls.

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Reducing Wage-Rate Compression

• Give larger compensation increases to more-senior employees.

• Emphasize pay-for-performance and reward meritworthy employees.

• Limit the hiring of new applicants seeking exorbitant salaries.

• Design the pay structure to allow a wide spread between hourly and supervisory jobs or between new hires and senior employees.

• Provide equity adjustments for selected employees hardest hit by pay compression.