Smarter Clicking - CWells - COSN 093010.pptx

7/30/2019 Smarter Clicking - CWells - COSN 093010.pptx

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SMARTERCLICKINGSchool Technology Policies that Work!

Christopher Wells, Director, IT Policies &

Communications

Gwinnett County Public Schools


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So, is this an infomercial?

2010 Gwinnett County Public Schools & Christopher W. Wells. All rights reserved.

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Why I wrote the book

www.Corwin.com


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Organization of this Course


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Major topics

Follow chapters of the book Smarter Clicking

Visit the GCPS Website for more information,

along with examples of documents:

http://gwinnett.k12.ga.us/gcps-imdweb01.nsf


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OPTIONAL NO LONGER:

THE NEED FOR

EFFECTIVE SCHOOLTECHNOLOGY POLICIES

What is the purpose for school technology policies?

Why are policies necessary for technology use?

2010 Gwinnett County Public Schools & Christopher W. Wells. All rights reserved. 5


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Recent Examples


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Lower Merion County student surveillance

Overton School Board filming locker rooms

North Georgia school district teacher on

vacation


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Real Classrooms, Real Issues


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Court case: teacher surveillance

Computer use as a reward

I got this program from a friend


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Definitions


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Policy

Short, overarching concept: The school board

believes

Usually approved by board and publicly available

Procedure

Longer, more detailed

Define business processes


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Definitions


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Position Statement

Defines the rationales for specific actions

Clarifies ongoing questions

Teacher applications not to be installed on studentworkstations

Wireless networks in schools in limited zones

Expectations for teacher websites


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Why Policies?


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Student safety in general

Legal requirements

Protect investments of public funds

Support teaching and learning


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The Laws


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The Childrens Internet Protection Act (CIPA)

Protection measure (filter)

Policies in place

The Family Educational Rights and Privacy Act(FERPA)

Recently revised

Defines what data is distributable (i.e. directoryinformation) and what is protected


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Who Knew?


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School yearbooks

Posting student work on the school web page


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Expectations of the School

Community


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Students Expectations

Teachers Expectations

Parents Expectations

School Community Expectations

Local businesses

Colleges

Community-at-Large


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ITS EVERYONES

RESPONSIBILITY:

COLLABORATING ONTECH POLICY CREATIONHow do policies and procedures complement school personnel?

What roles do students, parents, staff members, and administratorsplay?



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Who is Involved?


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District leadership data collection, storage,

and reporting

School leadership model technology use,

lead discussions, enforce rules

Local school technology teams connect the

curriculum to technology, provide training,

support staff


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The Point of Policies


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Avoid long lists ofunacceptable behaviors

Focus on the use of technology foracceptable

instructionalgoals and objectives


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How are policies perceived in your school or

district?

Would you describe your understanding of

technology policies asUnaware?

Confused?

Knowledgeable? Beginning?


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Dont Forget to Get Feedback


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Local school staff members

Parents

Community members


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GOOD FENCES MAKE

GOOD USERS: POLICIES

FOR PROTECTINGPRIVACYWhat information is restricted?

How are learning community members protected?



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Legal Perspectives


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FERPA All students and their families

HIPAA All students needing medical

assistance

Gramm-Leach-Bliley Act All students

receiving school lunch assistance


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True story: Parent volunteer in media center

observes a neighbors child and his selections.

She makes a comment to the neighbor, who

complains to the school. Who is at fault?


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Student-Volunteered Data


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Social networks

Special interest groups

Bullying activities

Special sales and fund-raising opportunities

yearbook, book fairs, club fund raisers, etc.


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Who is involved in the release of parent name

and address information for yearbook sales?

Is there an agreement that the data cant be

sold? Is there an agreement that the data is deleted

when the yearbook is completed?


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KEEPING MONEY IN THE

CHECKING ACCOUNT:

PROTECTING TECHINVESTMENTS

How can technology investments be protected

through policies and procedures?



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Total Cost of Ownership (TCO)


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Business concept factors in the costs of

support, installation, training, software,

upgrades, and other ongoing costs

Examples: virus protection software, trainingclasses, software installed on the machine,

warranties, repairs, support personnel,

upgrades


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Public Funds Public Access


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Technology is purchased for teaching and

learning

Technology is not owned by the community

Technology is not owned by the staffmembers


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A parent wants to park early in the bus line and

check her e-mail in the school media center

A parent volunteer wants to check her e-mail

after she is done helping in a classroom How would you respond?


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Online Software / Services


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Plus: Little or no infrastructure cost

Plus: Internet accessible

Plus: Connected to a curriculum segment

Minus: Will the data be kept confidentially?

Minus: How is the vendors technology kept

safe?

Minus: Is there a vendor representative?


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True story: While attending a conference

session by one of her favorite vendors, the

teacher notices that the vendor is

demonstrating the software with live dataspecifically, some of her students data

How could this have been avoided?


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TECHNOLOGYACCESS POLICIES

Who receives access to specific systems?



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Acceptable Use Policies (AUPs)


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Usually required by law

Typically includes

Explanation of school technology

useOverview of appropriate uses

Overview of inappropriate uses

ConsequencesWhom to contact with further

questions


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Who Gets an AUP?


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Students

Staff members

Technology team members

Portal users

Special users (parent volunteers, vendors,

portal users, etc.)


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Passwords


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Policies and procedures should clarify

Role of passwords

Length of passwords

Protection of passwords Frequency of password refresh


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BUTTONS, BELLS, AND

FLASHING LIGHTS:

MANAGING K-12INTERNET USE

How is the internet being used and misused for

instruction?



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Changing Concepts


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Copyright

Data collection

Privacy rights

Freedom of speech


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A student photographs another student at

school with her cellphone and posts it on a

social network with unpleasant comments.

Should the school be involved?

P li i t S t I t ti


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Policies to Support Instruction on

the Internet


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Web filtering (either categorical or content-

based)

Effective instructional technology guidelines,

including content and media review teams Provisions for user activity audits

Safe collaboration spaces

Resources available from home


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NO STONE UNTURNED:

IMPLEMENTINGTECHNOLOGY POLICIES

How can the school culture be changed?



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Classroom Culture


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Teachers perceptions of technology

Students perceptions of technology

Is the computer used as a reward or off time

when work is completed?

Are technology standards in the curriculum?

Are school computer labs being used?


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Technology Team Members


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Consistent messages

Ongoing education

Policy education at every faculty

meeting

Avoid focusing on negative

messages; instead, focus on a

teachers strong technologyuses

Managing Community


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Managing Community

Responses


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Supportive responses

Negative responses

Focus on the end goal: Technology is for

teaching and learning or the support of

teaching and learning


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True story: Blocking Wikipedia

What else is available?

What is the consistent message?


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EMERGING

TECHNOLOGYCONCERNS

How can emerging technologies be used inappropriately?

What emerging technology can be used effectively forinstruction?



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Cell Phones, for Example


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Policies typically around three positions:

Students may NOT bring cell phones on campus

Students MAY bring cell phones, but cannot use

them during the school day Students MAY use cell phones, as long as

teaching and learning is not disrupted

Which position does your school / district

take?


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Students created a Smith Middle School

Sucks fan page on Facebook

Is this something that the school should

address?


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Accessis not Approva l


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Ubiquitous technology

Student misuse (Blogging, off-

task)

Staff member misuse (Runningpersonal businesses)

Back to the core: Teaching andlearning and the support of

teaching and learning

Student and Teacher Owned


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Student- and Teacher-Owned

Technology


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Policies should define access, if any, for

student- and teacher-owned technology

Who signs an AUP? (Answer: EVERYONE!)

Who has access to the wireless network?

Who has access to off-hours technology?

Community schools

College classes Sports and booster groups


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Limiting Risks


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Testing protocols for vendor-provided software

/ hardware

Social networking sites, even the safe ones

Student-managed web sites

What impacts teaching and learning?


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Key Policy Development Points


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When developing policies, remember:

Avoid specific technologies, but focus on the

functions (i.e. not Facebookbut Social

Networking) Provide realistic examples new technology is

not automatically bad

Clearly define responsibilities for safe schools

Identify consequences for inappropriate uses


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Sample Resources


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Sample AUP components

Sample Information Access Policy

components

Sample Internet Policy components

Sample Technology Investment Protection

guidelines

Sample School Web Page components


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Contact

2010 Gwinnett County Public Schools & Christopher W Wells All rights reserved

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Christopher W. Wells

437 Old Peachtree Road NW

Suwanee, GA 30024

[email protected]

a.us

678-301-6510

Smarter Clicking - CWells - COSN 093010.pptx

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