slidesss cc-edit copymimit/portfolio/final slides citymapper.pdf · Citymapper 00:15:00 The Fare...

Mimi Tsai301201982

Emily Chen301203470

Sherry Wang301091073

Helen Wong“I don’t understand why the fares are so complicated!”

Helen is a recent graduate from BCIT and no longer has access to a U-Pass. While she is familiar with transiting around Metro Vancouver, she doesn’t understand the fare system as well. Therefore she would like to be able to track her Compass Card’s balance and validity.

20 years old

EXPERIENCE GOALS

Wants a clear display of fare information without having to expend lots of time and energy to find it

END GOALS

Be able to effortlessly track Compass card balance and time remaining

Fare information clearly laid out and easy to refer to.

••

•

FRUSTRATIONS

Does not want to pay unnecessary fees, since she still has student debt

Thinks that Transit fares are confusing and complex to understand

•

•

A feature that allows the user to sync their Compass Card to the app so that they can easily track their balance and fare validity. Fare information is also provided on a new section as well as integrated into the existing app elements.

Proposal

$Fares

Fares

Compass Card

Fare Pricing

Fare Validity

00:00:00Time Remaining

Balance

$0.00 RELOAD

Stored Value (Compass Card)

Zone ConcessionAdult

1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Link My Compass Card

Introducing the feature

Introducing Fares!Introducing Fares!

A handy feature that shows important information about

fares for public transit!

You can now link your Compass card to quickly check your fare

validity and balance.

The cost of each trip is now integrated into the

search results.

Fares

Compass Card

Fare Pricing

Fare Validity


Balance

$30.00 RELOAD



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Compass No: 0123 **** **** **** 0123

Fares

Compass Card

Fare Validity

00:00Time Remaining

Balance

$0.00


When first opening the app, a popup will appear, introducing the new feature to the user. This will also inform the user what they will be able to do with the new feature.

Introducing Fares! Introducing Fares!

$Fares

Fares

Compass Card

Fare Pricing

Fare Validity


Balance

$0.00 RELOAD



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85


Link Compass Card

Fares

Compass Card

Fare Pricing

Fare Validity


Balance

$0.00 RELOAD



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85


The user can link their transit card, which allows the app to track their card balance and detect when they use the card.

Fares

Compass Card

Fare Pricing

Fare Validity


Balance

$30.00 RELOAD



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Compass No: 0123 **** **** **** 0123 UNLINK

Compass Card

By linking card you agree to our Terms of Service and have read our Privacy Policy.

Compass Card Number

CVN Code

20-digit number on the back of your card

3-digit number on the back of your card

LINK

Notifications

Fares

Compass Card

Fare Pricing

Fare Validity


Balance

$30.00 RELOAD



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Compass No: 0123 **** **** **** 0123 UNLINK

Fares

Compass Card


Fares

Compass Card

Fare Validity

00:00Time Remaining

Balance

$0.00 RELOAD


Notifications

Balance

Compass Card

Fare Validity

Off

When 15 min left

When the fare will expire during a trip

Off

Balance less than $5.00

When balance will run out during a trip

01:15:39

Your Compass card has $2.35 left.

Citymapper

00:15:00

The Fare Validity feature syncs with the user’s card so when they tap in, it automatically starts the timer. The user can adjust their notification settings according to their preference.

Fare Pricing

Fare Pricing

Fare Validity

00:00Time Remaining

Balance

$0.00 RELOAD



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Single Fare


1

2

3

$2.95

$4.20

$5.70

$1.90

$2.90

$3.90

Monthly Pass


1

2

3

$95

$128

$174

-

-

$54

Day Pass


All $10.25 $8

Fare Pricing



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Single Fare


1

2

3

$2.95

$4.20

$5.70

$1.90

$2.90

$3.90

Monthly Pass


1

2

3

$95

$128

$174

-

-

$54

Day Pass


All $10.25 $8

This section provides a quick and easy reference for the fare pricings for the public transit system. This allows the user to find this information without having to navigate away from the app.

Fares

Compass Card

Fare Pricing

Fare Validity


Balance

$30.00 RELOAD



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Compass No: 0123 **** **** **** 0123

Fares

Compass Card

Fare Pricing

Fare Validity


Balance

$30.00 RELOAD



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Compass No: 0123 **** **** **** 0123

Fares Fares

Additional Widgets

Fare Expiry

00:00:00

Card Balance

$5.45

Time Remaining

Vancouver

Vancouver

Fare Expiry

00:00:00

Card Balance

$5.45

Time Remaining

Vancouver

Vancouver

If the user wants to check their card balance or check the time remaining on their fare validity, they can use these widgets, which is faster than having to open and load the app.

Integrated fare pricing for search results

On the other existing screens throughout the app, the costs of using public transit is displayed for the user so they can make an informed choice on which route to take.

Quick reference to fare pricing when needed



1

2

3

$2.30

$3.35

$4.40

$1.85

$2.85

$3.85

Due to the different types of fares and costs, rather than filling the screen with too much at once and risk confusing users, an “info” icon is provided so one can view the information only when needed.

References

Bcitsa. (2015). Retrieved June 16, 2018, from https://i.ytimg.com/vi/S9PrnWl-KTM/maxresdefault.jpg

Citymapper Limited. (n.d.). Retrieved from https://lh3.googleusercontent.com/9BNUDS1iRcvvRLqZ0u10VnFl-8YKe_DqCtPxHx1ZODrv0WQuj_kv_tAoLlrY4N4O37c=h1264

Compass. (n.d.). [Compass Card Logo]. Retrieved June 16, 2018, from https://www.compasscard.ca

Cresnar, G. (n.d.). Dollar symbol free icon [Digital image]. Retrieved June 16, 2018, from https://www.flaticon.com/free-icon/dollar-symbol_126179

Fermabloxxx. (2016). [Digital image]. Retrieved June 16, 2018, from https://pixabay.com/p-1682317/?no_redirect

Gadget Hacks. (2018). [Digital image]. Retrieved June 16, 2018, from https://img.gadgethacks.com/img/75/25/63645660211791/0/here-are-some-cool-new-home-screen-features-galaxy-s9.w1456.jpg

Murashko, A. (2015). Retrieved from https://cdn-images-1.medium.com/max/2000/1*LNHxQ2Y6IgcxVVLgn6Gvsw.png

Prince, J. (2011). Varela Round [Font]. Retrieved from https://fonts.google.com/specimen/Varela+Round

Rigdon, D. (n.d.). [Digital image]. Retrieved June 16, 2018, from https://unsplash.com/photos/JDWE-hjpNPo

Samsung. (n.d.). [Digital image]. Retrieved June 16, 2018, from http://image.samsung.com/apps/star/smartthings/common/apps_things_feature06_slide01_mo.png

Wedam, G. (n.d.). Retrieved from https://www.dropbox.com/sh/593333fvl7fyfzs/AAAz_BjPgrobzwQRLMIw0ftUa?dl=0

slidesss cc-edit copymimit/portfolio/final slides citymapper.pdf · Citymapper 00:15:00 The Fare...

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