1. “Systems Thinking” Applicable to Engineering & Manufacturing, Services. Or Tech­ nology Firms. Any Business where key­staff have to handle complexity of knowledge, understanding and weigh many op­ tions before balanced decision making.

2. “the stimulus factor” for Creativity, Innovation & Motivation

No one can be motivated. However by interacting, under­ standing and introducing periodic ‘stimuli’; people can be con­ stantly ‘activated’ to do the ‘task’ at that point iin time for that purpose.

3. “Teams that Execute” Execution and Delivery happens from Teams. Measuring, Man­ aging and Monitoring the nexus between … a. Intangibles and HR; behavioural of Individuals & teams.

Job descriptions; Compensation, Manpower Planning, Competency mapping, performance appraisal; learning diaries; skills repository, reward & recognition systems, motivation & mentoring … AND …

b. Tangibles. Finance for non­finance professionals, Project Management & Continuous Process basics; team composi­ tion, task allocation to teams; team role descriptions; team SWOT; costing, Cap.Ex. & resources, Income, Rev­ enue, Profit and/or Cost Centres; TCO, ROI, Ratios & Metrics, Profitability and propitiation of work.

4. “Enterprise Intelligence Development” Call it BI (Business Intelligence); KM (Knowledge Management) or LMS (Learning Management Systems) or an Enterprise IQ + EQ. Plan, Design, Evolve, Test, Implement, Integrate, Mentoring, Audit, Monitor & Support INTERNAL­STAFF efforts.

Casper Abraham Principle Consultant casper@edgevalue.com Cellphone : 91­98450 61870

Edgevalue 62­B Modi Residency, Millers Road, Benson Town Bangalore 560 046 INDIA

Coaching of COACHES; Training of TRAINERS or Mentoring of MENTORS.

NOTE : * In each case 1­day batch of 20 (more days, more batches ...) on­site. Travel + Stay etc. extra. ** In all cases we have an OPTIONAL (on per­month subscription) PLATFORM,

FRAMEWORK, SOFTWARE, TOOL & ENABLER .. to EXEUCTE and DELIVER on the above promises ­ with the TRAINED group ­ over a quarter, 6 months, 1 year or longer as may be appropriate to achieve pre­defined goals.

1. Systems Thinking

Manufacturing Systems Thinking

Make to order

Buy x N BOM, Recipe or Formulation Availability

Design Availability

R&D or Patent

Acquisition

Engineering

Testing

Prototype

Capacity

Job Scheduling

Material Procurement Master

BOM, Recipe or Formulation

Job Monitoring

Sampling for Quality

Testing

Finishing Packaging

Materials Storage

Working Storage

Finished Storage

Plant Assembly Lines Workflow

Obsolescent or

Non­moving Storage

Waste Storage

Customers

Suppliers

Cash

Make

Make to stock

Cash

Cash Cash

© Casper Abraham 2010

1. ‘A’wareness In 1­day training on­location, at­site ­ or more days more batches ­ make top & middle management aware of the WHOLE view. Types of Systems. Systems that impact other Systems. Systems Theory & Practice.

2. ‘A’lignment As many training­days as required to create a systems map specific to your Business. List and Number the systems. List all the Profit and Cost centres; teams & business units. List key­ decisions in each system. List cause and effect of key­decision. Create an relationship & impact map across systems. Get to know our practical Evextra PLATFORM, tool, framework, meth­ odology & enabler. Align and Agree on goals, time frames, deliverables, commercials, decision­quality norms, measures & metrics.

3. ‘A’ssimilation Provide access to OUR PLATFORM for selected 20+ of YOUR staff; over 3, 6 or 12 months or on­going annual services test individual or group decision making across impact on other systems. Obtain impact from other systems. Improve on Sys­ tems and multi­System impact. Put in place a Balanced Score­ card like thinking; better decision making; less risk; improved bottom­line.

Systems thinking is the process of understanding how things influence one another within a whole.

In manufacturing, systems thinking examples include ecosystems in which various elements such as buying, selling, production, people, and financing work together to add­value or lose­money.

In Service organizations, systems consist of people, structures, and processes that work together to make an organization healthy or unhealthy

2. the stimulus factor

1. ‘A’wareness In 1­day training on­location, at­site ­ more days more batches ­ make all employees aware of how to ‘motivate’ themselves. Why conventional programmes don’t work after some time. Why the flavour of the month is useful only for a month. Where there is ‘hope’; we’ll find a way; we’ll make that ‘hope’, ‘happen’ .. some day.

2. ‘A’lignment As many training­days as required ... create a organisation supported list of stimulus options. Customised this list with ‘deletions’ or ‘additions’ for each team. Customise this further for each individual. Get to know our practical Evextra PLAT­ FORM, tool, framework, methodology & enabler. Align your goal s to our platform.

3. ‘A’ssimilation Provide access to OUR PLATFORM for all YOUR staff; over 3, 6 or 12 months or on­going annual services On a periodic basis ­ determined by each individual ­ monitor Fisher diagrams as a graph of current motivation. On a need basis Mentor the de­motivated mentors cross the line; Mentor the motivated ones to achieve more.

Motivation does nonexistent ­ you can take the horse to the water but you can’t make it drink.

Business Organisations waste a huge amount of money in ‘Motivation’ and ‘Soft­skills’ training without understanding the underlying principles of human behaviour.

Stimulus is a means of continuously introducing elements into thought process of every individual and workflow of every team to keep innovation, workforce morale on track; while NOT compromising on Work Efficiencies, Production Quality & Output.

3. Teams that Execute

1. ‘A’wareness In 1­day training on­location, at­site ­ one day for each team ­ ­ John Adair decades ago stated that the Manager manages only these 3 things; the individual, the team and the task. His fundamentals have been forgotten. What makes a team. Sport­like­Coaching. Leadership. Succession Planning. The Work must go on. Costing. Finance for non­finance. HR for non­HR. Production for non­manufacturing; Logistics for non­ logistics etc.

2. ‘A’lignment As many training­days as required. Get to know our practical Evextra PLATFORM, tool, framework, methodology & enabler. Establish clear Profit, Cost, Revenue or Investment Centres and norms for each. Create organisation­wide team comparison metrics. Finance metrics. Learning metrics. Growth metrics. People performance numbers. Adapt these for each Team.

3. ‘A’ssimilation Provide access to OUR PLATFORM for all YOUR staff; over 3, 6 or 12 months or on­going annual services On a periodic basis ­ determined team performance. Tangible metrics and intangible B.A.R.S. based feedback.

Individual gets.

An individual can lead, follow, plan, design, invest, finance, buy, sell and do this thing and

the other thing; however ONLY ...

Teams deliver.

Organisations who don’t “Get this”; fail to EXECUTE regaulary. Projects slip. Penalties incurred. Costs escalate. Deadlines are not met. Customer confidence drops.

4. Enterprise Intelligence

Geography? Soil?

Manure? Quantity?

Quality?

Season?

Cost?

Sunlight?

Water?

A green thumb!

1. ‘A’wareness In 1­day training on­location, at­site ­ the collective average IQ and EQ of your individuals is the Enterprise IQ. If they don’t get it; you don’t get it. BI (Business Intelligence); KM (Knowl­ edge Management); Training Effectiveness; Learning Organisa­ tions all lead to ensuring that you have an LMS (Learning Man­ agement System). Why should anyone share their know­how?

2. ‘A’lignment As many training­days as required ... CxO’s, ADMIN, HR, ICT and OP.HEADS to have an LMS Roadmap. What needs to be learnt? Why? By whom? By when? How is this going to be achieved individually or collectively? What are the barriers ­ language, infrastructure, PC access, mobile access, home access, content, relevance, on­demand ... Understand OUR PLATFORM and how all this can be achieved.

3. ‘A’ssimilation Provide access to OUR PLATFORM for all YOUR staff; over 3, 6 or 12 months or on­going annual services Do­it­yourself ... or ... Managed Services. Systems for captur­ ing ‘content’ of consistent quality and quantity; structured uploads; searchable enterprise­wide access. A pre and post assessment of efficacy in any such effort.

In life Anything grows.

Despite any effort a Business Invested in will

grow; despite HR people will grow; if you have a good product sales will happen.

What’s behind the Growth?

A wide array of ecosystems. Never visible. Always ­ and apparently ­ independent of each other and perhaps NOT even known to the other.