Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation)....

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Six Rules for Change

Transcript of Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation)....

Page 1: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

Six Rules for Change

Page 2: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

[email protected] @estherderby © esther derby 2018

Page 3: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Page 4: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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drive change

Page 5: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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install change

Page 6: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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evangelize change

Page 7: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Nurture complex change in complex environments.

Page 8: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Six Rules for Change

Page 9: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Work from a stance of Congruence, balancing the interest of self-others-context.

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Page 10: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Congruence is the place from which empathy is possible.

Consider your internal state, the context, and the situation of the people who are facing change.

What are 5 legitimate reasons they might want to keep things the way they are?

Page 11: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Honor what is valuable about the past and what is working now.2

Page 12: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Don’t force people to admit they’ve been wrong.

Shift your language:

• This was the best solution we had at that time.

• This served us well when….

• Up until now, this has been sufficient. Now…

• This way of working got us this far. Now…

Knowing what you want to keep is as important as knowing what you want to change.

Page 13: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Assess the current situation and system. 3

Page 14: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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How is the system working now?

What holds the current pattern in place?

What might shift the pattern?

What can you amplify?

What is understood, and what learning is needed?

Who may benefits from the status quo? Who will benefit from the change?

Who will work with you?

What is possible from where you stand now?

Page 15: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Work by attraction. 4

Page 16: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Coercive

Reward

Legitimate

Expert

Referent

Compliance

Engagement

Page 17: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Follow the energy. Find people who want to try something new, and work with them.

Don’t rely only on the formal hierarchy.

Analyze existing networks, and activate and enhance.

Networks diffuse ideas, create connections, foster innovation, create a larger picture.

Page 18: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Guide the change, and work by successive approximation. 5

Page 19: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Consider where global principles apply, and what can evolve locally.

Use boundary stories.

Work by successive approximation.

Page 21: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Use experiments to facilitate learning and buy-in. 6

Page 22: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Big changes scare people. Experiments help people practice and learn.

Let people get their finger prints on the change.

Insert at least 3 ideas (but not too many).

Observe, evaluate, adjust.

Page 23: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Plus One MoreUse your…

Curiosity

Generosity

Patience

Self-care

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Page 24: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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1. Always come back to congruence.

2. Honor what is valuable about the past. Know what you want to save.

3. Assess and re-asses the current situation and system. Look for what holds the current pattern in place, AND what you can amplify to support new patterns.

4. Work by attraction. Go with the energy. Pay attention to networks.

5. Guide the change. Consider where global principles apply, and what can evolve locally.

6. Design experiments in collaboration with the people who are involved in the change.

7. Draw on your curiosity, generosity, patience, and self-care.

Page 25: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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http://www.estherderby.com/make-your-experiments-fine-esther-derby

Go to this URL to download the 10 Questions for Experiments:

Page 26: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Esther Derby

[email protected]

+1 612.239.1214

www.estherderby.com

@estherderby

Six Rules for Change

Page 28: Six Rules for Change · The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett. Rule 3 Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

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Rule 1

The New People Making. Virginia Satir

QSM 4: Anticipating Change. Gerald Weinberg.

Rule 2

The Mindful Manager: Developing Equanimity in Leadership (presentation). Simon Bennett.

Rule 3

Facilitating Organizational Change. Edwin Olsen & Glenda Eoyang

Field Theory in Social Science. Kurt Lewin

Rule 4

The Hidden Power of Social Networks. Rob Cross & Andrew Parker

Connected. Nicholas Christakis & James Fowler,

The Bases of Power and Power/Interaction Model of Interpersonal Influence. Bertram Raven

Rule 5

Scaling Up Excellence. Robert Sutton & Huggy Rao

Theories of Dialogic Consultation. Gervase Bushe.

Rule 6

Change Artist Super Powers: Experimentation. Esther Derby

Rule 7

Doing Good by Knowing Who You Are. Charles Seashore, et al.

Change Artist Super Powers series. Esther Derby

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