1 © 2008. HSD Institute. Use with permission. Don’t Just Survive—Thrive The Power of HSD...

1© 2008. HSD Institute. Use with permission.

Don’t Just Survive—ThriveThe Power of HSD

Glenda H. EoyangGlenda H. EoyangHuman Systems Dynamics Institute

[email protected]

Sally GrittenSally GrittenExecutive Coaching

[email protected]


Your Guides

Glenda Eoyang Sally Gritten


Today we will . . .

Explore the process of self-organizingRecognize self-organizing processes in the history and future of HSD InstituteInvestigate how simple rules shape the emerging patterns of HSD and HSD InstituteExplore resources to support your continuing learning and development


A collection of individual agents who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns.

Complex Adaptive System (CAS)Self-Organizing System

Agents interact


System-wide patterns emerge

Complex Adaptive System (CAS)Self-Organizing System

Agents interact

Those system-wide patterns, in turn, influence the behaviors of the agents


Personal theory and practice

Self-Organizing SystemHSD Institute

New ideas and challenges

Life-long learning and continuous improvement


Patterns of dynamical change

Self-Organizing Field of Human Systems Dynamics

Nonlinear sciencesMathematics Human systems

Establish questions for further exploration


Network for learning and action

Self-Organizing SystemHSD Community

Wise practitioners

Deep personal learningExpanding network


Adaptive Action:Teaching Consulting


Needs Resources

Innovative responses to challenging, dynamical questions


Short List of Simple Rules

Every agent in the system applies the same set of rules to shape behavior:

Encourage coherent patterns without over constraining individual agentsEnsure local adaptation and emergence of system-wide patternAllow for adaptation to changing environments


Short List of Simple RulesExamples

BOIDSTen CommandmentsParental adviceDisaster responseCustomer serviceOthers?


Short List of Simple Rules

Rules for simple rules:

Small number—between 3 and 7Begin with a verbWork for everyone and every place in the systemNeed at least one rule for each feature of pattern:

What makes us the same?What makes a difference to us?How do we work with each other?


These are not values–they tell you what to DO, not what to think or feelThese are not group norms–they hold over space and timeSometimes the rules contradict each other (this isn’t bad, it just means the group will live with ambiguity)The “rules” depend on individual freedom to interpret and apply in unique situationsElse?

Short List of Simple RulesTips and Traps


HSD Simple Rules

Teach and learn in every interactionReinforce strengths of self and otherSearch for the true and the usefulGive and get value for valueAttend to the part, the whole, and the greater wholeEngage in joyful practice


Teach and learn in every interaction

Training classes are interactive workshopsDesign of interventions adapt to unique needs of each clientAll associates are invited to design and develop new tools and methodsPerformance reviews, board meetings, and product development processes are adaptive engagements


Reinforce strengths of self and other

Tools and methods are asset-basedEach learner/teacher brings unique gifts and opportunitiesExploration and risk taking are encouragedLearning and working environments are safe and supportiveClusters of associates work together on shared goals


Search for the true and the useful

Reliable connection to the sciences and mathsPractical applications of concepts to practiceDiverse applications, including:

CoachingConflict resolutionEducationEvaluationHuman servicesLeadershipProcess improvementTeam buildingAnd . . .


Give and get value for value

High quality training and consultingLife-long learning network for associatesExchange of funding, learning, sharing, fun, and informationBalanced and negotiated relationshipsFrequent and objective data collection and analysis


Attend to the part, the whole, and the greater whole

For HSD:Individual learningInstitutional developmentLearning and growth of the field of HSD

For clients and colleagues:Locally-based projectsGlobal patterns of interactionCommunity development


Engage in joyful practice

On-line and face-to-face sharingDevelopment of warm personal relationshipsCuriosity and joy of learningPersonal (as well as professional) world-wide networksDeep and enduring friendships


Patterns of adaptive practice


Short list of simple rules

Shared learning and accountability


Want to learn more?

HSD Professional CertificationOpen classesCustomizable classesBooksWebsite


HSD Professional Certification Training

London, England September 27-October 1, October 25-29

Ottawa, Canada November 8-12, December 13-17

You will:Experience self-organizing processes.Learn to work when system’s not under control.Develop inquiry skills.Share experiences, tools, insights with others.Create your cutting-edge methods and tools.Demonstrate emerging personal praxis.Learn from the experiences of others.


Open Classes

Lead Dynamically: Achieve What Others Say is Impossible

Facilitator: Kristine QuadeDate: September 16 & 17, 2010 Medium: 2-day experiential learning Cost: $650 USD

What’s Good for GM: HSD and Process Improvement

Facilitators: Larry Solow & Brenda FakeDate: December 7 & 8, 2010 Medium: 2-day experiential learning Cost: $650 USD


Customizable Classes

Journey from Conflict to PeaceDynamical LeadershipIntroduction to Human Systems DynamicsFacilitating Organization ChangeCoping with Chaos Resilience in the WorkplaceLeadership in a Complex Adaptive System Team WorkExcellence and Evaluation in Emerging Environments Using the Energy in the Group


Books

Facilitating Organization Change: Lessons from Complexity Science (Olson & Eoyang)Coping with Chaos: Seven Simple Tools (Eoyang)Turbulent Mirror (Briggs & Peat)Linked (Barabasi)Influencing Patterns for Change (Holladay & Quade)Dynamical Leadership (Quade & Holladay)What’s Good for GM: HSD and Process Improvement (Solow & Fake)


Website

www.hsdinstitute.org


Today we have . . .

Explored the process of self-organizingRecognized self-organizing processes in history and future of HSD InstituteInvestigated how simple rules shape the emerging patterns of HSD and the HSD InstituteExplored resources to support your continuing learning and development


Professional Certification in Human Systems Dynamics

London, England: September 27 – October 1, October 25 – 29

Ottawa, Ontario: November 8-12, December 13-17

Course fees vary slightly by venue. Early registration and group discounts are available.

Visit us at www.hsdinstitute.org/learnmore to see a brochure.

Contact Julia Herzing at [email protected] 866-HSD-INST for more information and to register.

1 © 2008. HSD Institute. Use with permission. Don’t Just Survive—Thrive The Power of HSD...

Documents

Transcript of 1 © 2008. HSD Institute. Use with permission. Don’t Just Survive—Thrive The Power of HSD...