SHRM STUDENT CAREER WEBINAR SERIES. Behavioral Interviewing To Get The Role You Want Presented by...
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Transcript of SHRM STUDENT CAREER WEBINAR SERIES. Behavioral Interviewing To Get The Role You Want Presented by...
SHRM STUDENT CAREER WEBINAR SERIES
Behavioral InterviewingTo Get The Role You WantPresented byCathy Fyock, CSP, SPHRDirector of RecruitingLouisville OfficeResources Global Professionals
What makes a great interview?
Behavioral Interviewing
Tell me about a time when . . .
Think of a recent example of . . .
Tell me about an example of . . .
Consider a time when . . .
Poll#1
Have you ever had a behavioral interview?
To submit your answer, please check the appropriate box.
What are your great stories?
Major accomplishmentsAchievementsHow you excelledHow you differentiated yourselfHow you gone“where no one has gone
before”
Homework Outline 5 – 10 of your best stories Identify traits/competencies for each story Outline your key competencies and think of a
story that demonstrates each trait
Leader Competencies
Subject matter expertiseBusiness acumenCritical thinking skillsLeadership skillsInterpersonal skillsStrategic thinking skillsVisionary thinking
Poll #2
Which of these skills do you most need to develop?
Include key competencies in your functional resume
Media training principles:Answer their questions with
your key stories
Fine-Tune Your Stories
STAR■ Situation or Task■ Action■ Result
Edit Your Stories
Only the relevant facts1 – 2 minutesPositive outcomes/lessons learned
Rehearse Your Stories
Develop a key word outlinePractice with a friendFind an HR professional or hiring manager
More Story Development
■ Tell me about a time you had a major conflict with a manager, coworker, or client
■ Tell me about a time you missed a major deadline
■ Tell me about a time you failed to meet customer expectations
■ Tell me about a time you lost a valued employee
Dealing with Skeletons
This is what happenedThis is what I learnedThis is how I ensure it never happens
again
Consider the worst or most difficult questions an interviewer
could ask and script your responses
Difficult Questions
Why were you fired?You have a track record of being caught in
layoffs—why?You seem to be overqualified for this role.
Why are you interested?The position for which you are applying is
in an entirely new field/industry for you. Why are you applying?
Poll #3
Which of the following situations have you found yourself in (select all that apply):
Interview Challenges
What if you can’t think of an example?What if that experience never happened to
you?What if you don’t understand the
question?What if the interviewer never asks about
your strongest competency?
Red Flags
I always . . .I never . . .I generally . . .
Give one specific example
More Red Flags
Balance between “I” and “we” in your responses
Be sure to relay the positive resultReview the interview questions provided
at the end of this presentation
General Rules for the Interview
Always put your best foot forwardAlways tell the truthNever trash your last job or supervisorBe upbeat and positiveConsider the interview a two-way streetMake a friend and develop a relationshipRemember, you are enough
Good luck!
Additional Questions
Tell me about a time when you were part of a team for a project or assignment. What was your role? What was the result?
Tell me about a time when you had to work with a colleague whose work ethic was different than yours.
Additional Questions
Tell me about a time when you had to surmount an obstacle to reach a goal.
Describe an accomplishment that you are especially proud of.
Give me an example of an important goal you set and how you took steps to achieve that goal.
Additional Questions
Tell me about a time you were faced with a major change in your workplace.
Give me an example of a time when you had to go beyond the call of duty.
Tell me about a time when you had to do work that was clearly beneath your level of expertise.
Additional Questions
Tell me about a recent tough decision you had to make.
Tell me about a time when you had to inspire your team to achieve a major goal.
Tell me about a time when you faced an ethical dilemma.
Tell me about a time you had to bend the rules to achieve a desired result.
Additional Questions
Tell me about a time when you had to enforce management decisions that you were personally not in favor of.
Give an example of a time when you had to build enthusiasm in your team.
Describe a time when you had to share unpleasant news with someone at work.
Please join us for our upcoming student career webinars: