Sense Generic Word Template€¦ · Web viewConnecting differently. Sense Annual Review 2017....
Transcript of Sense Generic Word Template€¦ · Web viewConnecting differently. Sense Annual Review 2017....
Connecting differentlySense Annual Review 2017
Sense connects differentlySense is a national disability charity that supports people with complex communication
needs as to be understood, connected and valued.
We are here for every individual who has a combination of challenges – such as
deafblindness and/or learning difficulties – that make it difficult to communicate, interact
with the world around them and live independently.
Error! No text of specified style in document.Insertdate
Page 1 of 27
Sense began, and continues to support, people who are deafblind – and the specialist
skills we developed in this area now enable us to support people with a range of support
needs.
For over 60 years, we have developed an unrivalled depth of knowledge, skill and
expertise to unlock the barriers to communication. Everyday things like having a
conversation, enjoying friendships and living independently become possible with the
Sense approach.
What do we mean by complex communication needs? Complex communication needs is an umbrella term that Sense uses to reflect the wide
range of people we support.
Whilst we prefer not to use labels, sometimes they can help people to understand the
combination of challenges that Sense can help people with. These labels include:
Deafblind, dual sensory impairment or multi-sensory impairment.
Single sensory impairment with additional needs.
Complex needs, which may include sensory impairments, additional learning or
physical disabilities, or autism.
Sense services empower people to communicate and express themselves – be it through
speech or sign, touch or movement, gesture or sound, art or dance.
Error! No text of specified style in document.Insertdate
Page 2 of 27
A new journey
Communicating and being connected are basic human needs. Individuals need to be
‘listened’ to, respected and valued. At Sense we work in so many ways to support people
to be socially connected. Sometimes it’s about building confidence – perhaps using arts,
sports and common interests to bring people together – on other occasions it’s just taking
the time to be with someone. People are connected in many different ways, from a simple
touch to more complex ‘signing’ systems.
The people we work with are on a journey of discovery: a child gaining the confidence to
communicate or sign for the first time, a young adult discovering art, or an older person
joining a group and making friends. Everyone is different and Sense is constantly learning,
evolving and finding new ways to respond to these needs.
At Sense we have been on our own journey to find ways to better describe what we do. At
its most complex we might use particular skills and knowledge to support someone who
has sensory challenges – everything from using tactile sign language to creating fully
accessible services. But the heart of what we do is about supporting people to be
confident and connected.
It’s people who make Sense: our families, staff, trustees, supporters and friends. Together,
we are working towards a world where no one with complex communication needs is
isolated, left out, or unable to fulfil their potential.
Error! No text of specified style in document.Insertdate
Page 3 of 27
This Annual Review can only give you a glimpse of the wonderful Sense community and
the part that everyone plays in such a fantastic organisation. Thank you for helping us to
make the difference.
Gill Morbey
Chief Executive
A conversation through touch
At first Megan seems nervous when she and her family arrive at the sailing lake.
She has poor sight and just a little hearing so is easily startled by unfamiliar situations and
noises. But there’s a friendly warmth amongst the families and Sense staff who have
gathered for this regular family event, and she starts to relax. “Everyone’s lovely, helpful
and supportive,” says her mum Emma, “you just feel easier here.”
Error! No text of specified style in document.Insertdate
Page 4 of 27
It is very challenging for Megan to express herself, and she could easily become quite
isolated, so Sense has supported her family to help her to communicate. Today, Laura
from Sense takes Megan’s hands and they have a to-and-fro conversation with hands and
voice. “Megan” says Laura as she takes her hands and places them on Megan’s chest –
and Megan nods and pushes her hands back to Laura.
“Megan loves being around people and coming to these family events,” says her mum.
“She’s been swimming, horse riding and today we are all going sailing.”
Getting into the boat is a little alarming for Megan to begin with, but dad Richard and sister
Ellie help her to get comfortable in her life jacket. The wind fills the sails, the boat starts to
glide forward, and Megan breaks out in a broad smile. She’s off!
“Sense has been a lifeline” Richard, Megan’s mum.
Sense support for children
We are communication experts. We take the time to understand each child's way of
communicating, be it through speech, sign, symbols, objects of reference, gestures or
body language.
Our dedicated and highly skilled team make sure that each family gets the help and
support they need and deserve – and gives them the confidence to navigate the system.
2016/17 snapshot
Error! No text of specified style in document.Insertdate
Page 5 of 27
Sense Specialist Services for Children provided support to 1,233 children and their families – and we held 36 family days supporting 278 families.
Our Holidays and Short Breaks provide a lifeline for families of disabled children and young people. 100% of parents reported that their child’s 2016 Sense Holiday was the most significant break they got from caring that year.
Touching the grass at last
Martin hadn’t been outside for sixteen years before he came to Sense.
“He lived in a large nursing home where he just paced up and down, never going out” says
his mum, Jenny. “He wasn’t happy.”
His parents, social workers and staff from Sense worked closely together to find a better
situation for him and - after being carefully supported with this transition – he moved into a
new bungalow where he is supported by Sense staff 24/7.
Gradually Martin built up confidence in his new staff, and as he had more choice and
control over his everyday life became calmer and more relaxed. “It feels like home” he said
on one occasion.
He also started to get involved in daily tasks, such as making himself a drink, preparing
meals and trying crafts activities.
Error! No text of specified style in document.Insertdate
Page 6 of 27
Another huge milestone was that he went out into the garden, the first time he had been
outside in many years. His support workers gradually built up his trust, and after months of
encouragement he took his first steps into the garden. He seemed to be amazed, taking it
all in and touching the grass at his feet. It was the first of many visits.
“He’s completely different now,” says his mum. “He seems happy in his own space. Now
we are visiting Martin in his home.”
“It feels like home” Martin
Sense support for adults Sense believes passionately that each person with complex communication needs should
be able, as far as is possible, to choose the support and lifestyle that is right for them.
Our services enable individuals to live as independently as possible, to express
themselves, and to enjoy a meaningful and fulfilling life. We offer a range of flexible
supported housing, educational and leisure opportunities that are built around each
person’s needs and preferences.
2016/17 snapshot 98% of Sense services were rated by CQC as ‘Good’, with an increasing number of
services rated as having ‘Outstanding’ features – compared with an average of 56%
across the care sector.
Error! No text of specified style in document.Insertdate
Page 7 of 27
Over 200 people took part in the Sporting Sense project, enjoying a diverse range of
activities such as yoga, dance, rock climbing, swimming, rowing and sailing.
A year of amazing connections
Welcome to TouchBase PearsWe were delighted to welcome the first visitors to TouchBase Pears - our new fully
accessible, multi-purpose venue for the whole community in Selly Oak in the heart of
Birmingham.
The centre – which was created with the support of the Pears Foundation – offers a range
of day opportunities for people with complex communication needs, as well as public
facilties including a café, performance spaces, rooms for hire and Business Centre.
Error! No text of specified style in document.Insertdate
Page 8 of 27
Connecting differently through dance Sense sensory arts practice gives everyone, no matter how complex their communication
needs, the opportunity to be creative, grow in confidence and have fun.
To take our work to a new level, Sense collaborated with prestigious dance company
Studio Wayne McGregor in a series of dance workshops, where new ideas were
developed and explored. This led to the creation of a toolkit for making dance accessible
to disabled people with complex communication needs.
Memories to last a lifetimeHolidaymakers from England, Scotland, Denmark, Holland, Sweden, Norway and England
came together at the Calvert Trust Adventure Centre on Exmoor and took part in an
exciting outdoor adventure holiday for people who are deafblind.
Some of the activities, like abseiling down a cliff, would be challenging to anyone – let
alone someone with sensory impairments – and the building of trust and friendship was an
important and powerful part of this experience.
Good sportThanks to a grant of £425,000 from Sport England for 2016 - 2018, Sense has been
creating new opportunities for people with complex communication needs in London and
the Midlands – everything from climbing to yoga sessions, cycling to archery.
Error! No text of specified style in document.Insertdate
Page 9 of 27
As part of this project, Sense is sharing this knowledge and working in partnership with
professionals and organisations in the sports health and social care sectors.
Best buddiesVolunteers in Sense’s new buddying scheme in Tower Hamlet’s, London have been
offering their valuable time to nurturing the achievements of children and young people
with complex health needs. The volunteers support their buddies to try out all sorts of all of
new stimulating experiences – whist giving their carers a much-needed break.
Error! No text of specified style in document.Insertdate
Page 10 of 27
Eve gets her mojo back
Eve has had hearing problems since she was a little girl, but has always lived a busy life.
Then a stroke five years ago, which also left her blind in one eye and with a left-sided
weakness and she was poleaxed. “I lost my confidence and stopped going out,” she says.
“It gives you an awful lonely feeling.”
It was at this dark time in her life that she started to receive support from two Sense
Communicator Guides, Tina and Angela, who visit her on different days each week.
At first Eve was very anxious so they built up her confidence gradually, supporting her to
take small steps – like walking downstairs, then going out for a trip into town.
Five years on and Eve’s quality of life has improved enormously. When Tina arrives now,
Eve is waiting downstairs with her wheelchair and bag over her arm. “Come on, where are
we going?” she says.
Living with poor sight and hearing will always be challenging for Eve – as it is for any older
person – but she has got her old self back. “Without Sense, I don’t think I’d be here,” she
says. “I know that sounds silly, but I don’t think I would have got through it the way I did
without this help.”
Error! No text of specified style in document.Insertdate
Page 11 of 27
“Come on, where are we going?” Eve
Sense support for older peopleAs people get older, hearing and sight often deteriorate, and some people can become
very cut-off. Hearing what people are saying, looking after yourself and staying in touch
with friends – all these things can become increasingly hard.
Sense Communicator Guides help people to keep, or extend, their independence and
build confidence. They offer guiding, communication support and practical help – for
example, by helping someone to visit the doctors.
2016/17 snapshot Approximately 390,000 people in the UK have significant hearing and sight
impairments. Many will be older people and their numbers will grow significantly in the
future.
We made new links with Age UK branches across the country, leading to the
development of dance and gentle exercise classes for older people with sensory
impairments in Birmingham, Nottingham and Derby.
Error! No text of specified style in document.Insertdate
Page 12 of 27
Making a noise
Molly describes herself as “a cautious person”, which makes her determination to make the world a better place all the more impressive.
She was born severely deaf, wears hearing aids, and has an eye condition called retinitis
pigmentosa which means that her field of vision is very narrow.
“You are more likely to have confidence issues if you have a disability,” she thinks, “and
dealing with social situations and noisy busy environments can be very difficult for me.”
After leaving school she went to university ogy and took the brave decision to live in halls.
“My first year in university was really really difficult for me,” she says. “It was a massive
step but I’m so glad I did it. It gave me a huge feeling of satisfaction.”
She also played a key role in Sense’s campaigning work – including helping to develop an
employment toolkit for diabled people, and speaking to an audience of MPs at the House
of Commons at the launch of Sense’s campaign against loneliness.
Error! No text of specified style in document.Insertdate
Page 13 of 27
“I would never have had the confidence to do that two years ago,” she says. “It was so
satisfying to do this work, knowing that it would make a difference to somebody.”
“It was a massive step but I’m so glad I did it.” Molly
Sense campaignsSense campaigns for a better deal for people with complex communication needs,
focusing on the issues which our members tell us matter to them. Together we push for
the rights, services and choices that people need to live ordinary, independent lives – and
be connected and part of society.
2016/17 snapshot Sense was a key partner in the Jo Cox Commission on Loneliness, leading a sector-
wide campaign about disabled people’s experiences of isolation. Activities included a
‘loneliness lobby’ in parliament and a hard-hitting report which received significant
media coverage. This lead to the government appointing a new ministerial lead to
tackle loneliness in January 2018.
Following the launch of our ‘Equal Access to Healthcare’ report, Sense co-produced
the Accessible Information Standard with NHS England. This sets out what health and
social care services must do to meet the information and communication needs of
people with complex communication needs.
Error! No text of specified style in document.Insertdate
Page 14 of 27
Thanks to our amazing supportersSense is hugely grateful to the individuals and organisations that choose to support us. Their generosity, loyalty and innovation never fail to astound. By taking on physical challenges, hosting special events and making regular donations our supporters allow us to continue to offer vital support services to people with complex communication needs and their families.
This year you have helped us to raise a magnificent £11.1m – which not only allows us to run our current services, but also develop much-needed services in the future.
Going for goldThe London Marathon is the biggest fundraising event in Sense’s calendar and this year
our fantastic runners raised over £800,000.
With cheering points to keep our runners motivated along the route and a post-race
reception where they could celebrate with friends and family it is a day the runners will
never forget.
One of our runners, Nick Edwards, proposed to his girlfriend, Sally, just after finishing the
race – and she said yes!
Special friendsThe Geoff and Fiona Squire Foundation has been supporting our holidays and short
breaks programme for 15 years. Their wonderful commitment has enabled hundreds of
Error! No text of specified style in document.Insertdate
Page 15 of 27
young people and adults to have fun, try new experiences and grow in confidence – as
well as giving their families a much-needed break.
A big thank you to The Leeds Building Society Charitable Foundation who chose Sense as
their Charity of the Year and gave us a grant so that our Resource Centre in Rotherham
could buy much-needed sensory and specialist equipment for the people who use the
centre.
In South East Wales, 64 young people with complex communications needs have been
supported to develop valuable life skills, grow in independence and plan for their futures,
thanks to support from the Wales Big Lottery Fund.
Joanne BrodieIn 2014 my son Beau was born deafblind. This obviously came as a huge shock to us as a
family, but we were lucky to have some fantastic support from various different sources,
one being Sense.
I wanted to give something back so I decided I would run the London Marathon.
Luckily, my amazing best friend, Nicola, volunteered to run it with me. Although we live
hundreds of miles apart and trained separately, we motivated each other via phone and
social media. It was amazing to come together on that day to take on our biggest
challenge!
Error! No text of specified style in document.Insertdate
Page 16 of 27
It wasn’t easy, but crossing that finish line together was a feeling I can’t explain. I’m so
proud and happy to have raised an amazing amount of money for Sense.
My husband Noel had watched me go from only being able to run up the road to running a
marathon! This has inspired him to take on the challenge himself in 2018, running again
for Sense. This time, however, I will enjoy being a spectator!
“Crossing that finish line together was a feeling I can’t explain” Joanne
A fantastic commitment 27,397 generous donors supported Sense with a regular gift via their bank, mobile
phone or payroll
439 brave runners raised over £800,000 in the London Marathon
132 kind people remembered Sense with a Gift in their Will
Sense Trading makes it happenThe members of the public who donate and buy things from Sense Trading – and the staff
and volunteers who work so hard to make our shops a success – play a vital role in raising
funds for Sense’s services.
Error! No text of specified style in document.Insertdate
Page 17 of 27
It’s been another tough year on the high street, but despite these challenges we have
introduced many positive improvements. In a dynamic year we:
Opened three new shops, with a particular emphasis on the north of England, and now
have 102 shops across England and Wales.
Raised £12,000 in a prize draw for a book of Star Wars autographs which was
generously donated by supporter Neil Ellis.
Strongly supported Sense’s awareness raising activities – such as the Campaign
Against Loneliness.
“Our staff and volunteers work so hard to make our shops a success”
Our financesSense, like many organisations in our sector, continues to face challenging times. Demand
for the support and services we offer continues to rise, but costs have increased and the
resources we can access are diminishing. However, in line with the drive for innovation
demonstrated by our founders more than 60 years ago, our positive and collaborative
approach across our diverse range of activities has enabled us to continue to grow, and,
despite the challenges that faced us, 2016/17 was a success. We reached more people
than ever and increased engagement with our stakeholders in a number of ways.
The total income for England, Wales and Northern Ireland was £64.2m – an increase of
£2.8m over 2015/16. Fees and statutory grants, our main source of income, increased
marginally despite ongoing constraints on our funders. Our fundraised income increased
by £1.5m, without a corresponding increase in costs, reflecting the passion and
commitment of our supporters and fundraisers. Legacy income was a substantial
contribution at £2.3m; we very much appreciate those who remembered us in their wills.
Income from our shops increased from £9.7m to £10m in 2016/17 despite tough retail
trading conditions - and we plan to expand the number of our shops modestly in 2017/18.
Error! No text of specified style in document.Insertdate
Page 18 of 27
Increased income meant that we were able to provide more services and spent £46.4m
(2016: £44.8m) delivering core services, our innovative Sense Arts, Sport and Wellbeing
programme, Sense Specialist Services and Sense Holidays and Short Breaks, that our
service users appreciate greatly.
Overall costs were constrained to £62.9m, an increase of £1.9m on 2015/16; our reserves
remain solid to support future activity and growth.
2016/17
Sense and HSL onlyIncome Expenditure
£m £mFundraising & legacies 11.1 4.3 Sense Trading 10.0 9.8
Sense Midlands 9.6 8.9 Sense East 11.7 11.6 Sense South 10.9 11.5 Sense North 5.7 5.9 Sense Northern Ireland 1.6 1.7 Sense Wales 0.6 1.1 Sense Adult Specialist Services - 1.3 Sense Education and development 1.9 1.8 Sense Arts and Wellbeing 0.3 0.4 Sense Holidays and Volunteering 0.1 0.6 Sense Children's Specialist Services 0.3 1.6
Campaigning, publicity - 1.9 & awarenessQuality and development - 0.5 Other income 0.4
Total 64.2 62.9
Error! No text of specified style in document.Insertdate
Page 19 of 27
The Sense GroupThe Sense Group is made up of a number of separate organisations:
Sense
Sense Scotland
Sense International.
Each part is a registered charity and a company limited by guarantee, with its own Board
and Memorandum and Articles. Each organisation runs its own activities for supporting
and promoting the interests of children and adults who are deafblind or have multi-sensory
impairments and associated disabilities. Sense Scotland operates in Scotland, and Sense
International supports and develops programmes in Bangladesh, India, Kenya, Peru,
Romania, Tanzania and Uganda.
Major supportersArts Council England (Grants for the Arts)
Audrey Earle Charitable Trust
Austin & Hope Pilkington Trust
Awareness Fund
BBC Children in Need
Big Lottery Fund: Northern Ireland (Reaching Out:
Supporting Families)
Big Lottery Fund: Wales (Bright New Futures)
Error! No text of specified style in document.Insertdate
Page 20 of 27
Cameron Homes
Cecil Duckworth CBE
Chasetown Civil Engineering
Chris and Sue Benson
Department of Health
Fanny Rapaport Charitable Settlement
Fowler Smith and Jones Trust
G J W Turner Trust
Garner Homes Investments Ltd
Harman Professional
Henlow Golf Club
Joseph Strong Frazer Trust
Lady Blakenham’s Charity Trust
Leeds Building Society
Leeds Building Society Charitable Foundation
National Foundation for Youth Music
NEC Display Solutions
Paul Jackson
Payne Gallwey 1989 Charitable Trust
Error! No text of specified style in document.Insertdate
Page 21 of 27
Pennycuick Collins
Peter Storrs Trust
Richard Radcliffe Charitable Trust
Roger Eaton
Smith Charitable Trust
Sport England
The Albert Hunt Trust
The Ballinger Charitable Trust
The Band Trust
The Bartle Family Charitable Trust
The Beatrice Laing Trust
The Blair Foundation
The Boltini Trust
The Boparan Charitable Trust
The Boshier-Hinton Foundation
The City Bridge Trust
The Connie & Albert Taylor Charitable Trust
The Constance Travis Charitable Trust
The David Gibbons Foundation
Error! No text of specified style in document.Insertdate
Page 22 of 27
The Edward & Dorothy Cadbury Trust
The Esmee Fairbairn Foundation
The Florence Shute Millennium TrustThe Friarsgate Trust
The Fulmer Charitable Trust
The Geoff and Fiona Squire Foundation
The GMC Trust
The Grand Charity of Freemasons
The Hadley Trust
The Jane Hodge Foundation
The John Pinto Foundation
The Lockwood Charitable Foundation
The Mary Robertson Trust
The Open Gate Trust
The P F Charitable Trust
The Patrick and Helen Frost Foundation
The Pears Foundation
The Princess Anne’s Charities Trust
The Ratcliff Foundation
The Regional Growth Fund
Error! No text of specified style in document.Insertdate
Page 23 of 27
The Robert Hall Foundation
The Roxburgh Trust
The Sir John Eastwood Foundation
The Spear Charitable Trust
The Tanner Trust
The Thomas Farr Charity
The Thomas J Horne Memorial Trust
The Thompson Family Charitable Trust
The Welsh Government
Thrifty Car and Van Rental
Waynflete Charitable Trust
Williams Family Foundation
About SenseSense is a national disability charity that supports people with complex communication
needs to be understood, connected and valued. We are here for every person who faces
communication barriers in a world that relies on being able to see and hear well to be
connected. Our flexible and personalised services empower people to communicate
and express themselves – be it through speech or sign, touch or movement, gesture
Error! No text of specified style in document.Insertdate
Page 24 of 27
or sound, art or dance. Together, we connect differently and campaign passionately
for the right to lead connected and fulfilled lives.
If you, or someone you know, require this information in a different format,
please contact Sense Information and Advice – contact details below.
Sense
101 Pentonville Road
London, N1 9LG
Tel: 0300 330 9256 (voice)
Text: 0300 330 9256
Fax: 0300 330 9251
Email: [email protected]
Website: www.sense.org.uk
Patron: HRH The Princess Royal
Registered charity number 289868
Error! No text of specified style in document.Insertdate
Page 25 of 27
this and then delete from this line and below
Know your ‘Home Ribbon’
To be accessible, you must structure the headings in your document using the options in
the ‘Styles’ section of the ‘Home Ribbon’ at the top of the screen (shown above). Do not
create your own heading styles within the document as this means a screen reader user
will not be able to navigate the content easily.
Insert doc/insert title
Click on the first prompt (InsertDocTitle) and overtype or delete if not required, then do the
same with (Insertdate). These will automatically appear in the Header/Footer. Note: You
will not be able to bring them back if you delete them; you will need to open the template
again and copy and paste them into your current document.
You can switch the logo off or select an alternative version:
There are four versions: Sense logo and Sense Cymru logo, both with and without the
strapline.
Error! No text of specified style in document.Insertdate
Page 26 of 27
Click on the logo, then on the Home Ribbon, under the Editing group (far right of the
ribbon), go to Select Selection Pane to change the logo or remove it.
For full instructions view: Sense_Generic_Word_Template_v2_Jan18_with_instructions
Error! No text of specified style in document.Insertdate
Page 27 of 27