Selecting an Enterprise Content Management Vendor / Solution
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Transcript of Selecting an Enterprise Content Management Vendor / Solution
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Copyright © 2002 Silicon Plains Technologies, Inc.
Selecting an Enterprise Content Management Vendor / Solution
Presented byMark VendittiSilicon Plains Technologies, Inc.http://www.sptech.com
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Copyright © 2002 Silicon Plains Technologies, Inc.
Who Are We• Silicon Plains Technologies
– A VAR and Consulting Company Specializing in Content Management and e-Business Solutions
– IBM Distinguished Partner of the Year for North America, 2002
• Specializing in Content Management solutions and implementations
• President is a Member of both the IBM Data Management and Cross Brand Advisory Council
• He is also the Author of “The Enterprise Information portal Cookbook”
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Copyright © 2002 Silicon Plains Technologies, Inc.
Agenda
• Preparation for selecting a SW and Implementation Vendor
• Industry Groups/Organizations to research
• Selecting a Software Vendor• Selecting an Implementation Vendor• Case Studies
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Copyright © 2002 Silicon Plains Technologies, Inc.
What is Content Management
Computer generated output, and incoming electronic documents
Incoming paper documents
Collaboratively produced PC documents
Capture
Store
Manage
Distribute
Retrieve
Workflow
Multi-media objects E-mail
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Copyright © 2002 Silicon Plains Technologies, Inc.
Preparation for selecting a SW and Implementation Vendor
• Business Drivers– Bottom Line impact– Financial implications
• Business Requirements– Write them down! And do several iterations with the Team
• Business Impact– Process improvement, efficiencies, etc
• Business and Technology Team– Team Leaders and cooperation– Team Players
• To write an RFP or not to
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• Gartner• www.gartner.com
• Doculabs• www.doculabs.com
• META Group• www.metagroup.com
• AIIM• www.aiim.org
• ARMA• www.arma.org
Industry Groups/Organizations to research
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Copyright © 2002 Silicon Plains Technologies, Inc.
Selecting a Software Vendor
• Financial Viability• Technical Support • Investment to Software• Vendor's overall vision and plans for the
software• Experience• Typical and ongoing implementation costs• Upgrades• Technology• References and Customer Site Visits
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• Hoover’s Online• www.hoovers.com
• Yahoo Finance• finance.yahoo.com
• Make sure to check out the vendor’s website
Other websites to research
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Selecting an Implementation Vendor
• Recommended by Software Vendor• Financial Viability• Experience
– With which vendors– With what versions/platforms– Development and Database experience– Participation with Beta and future releases of
vendor• Technical Support Capabilities/Offerings• Size• Customer References
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Case Study #1• Food Manufacturing Company in Wisconsin• Had an outdated Imaging Solution• Platform: AS400• Business Application
– Accounts Receivable– Accounts Payable– Line Data and COLD Reports
• Solution: – IBM Content Manager– IBM OnDemand– IBM EIP
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Case Study #2• Construction Company in Illinois• Did not have any previous imaging or Content
Management Solution• Platform: AS400/NT• Business Application
– Accounts Receivable– Accounts Payable– Line Data and COLD Reports
• Solution: – IBM Content Manager– IBM OnDemand– IBM EIP
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Questions?
Thanks!