SD308 Remote Desktop · PDF fileSD308 Remote Desktop Access ... You may still have a web page...

5/14/2015 SD308 MyDesktop Login Instructions 1

SD308 Remote Desktop Access

Note: SD308 Computer Use Policy applies to this process and system access.

Table of Contents

Support Options

Notifications

Log on to the Network from Home (Windows)

Apple (OSX) Users

Quick Tips

Accessing your USB Memory Stick from your remote session

Log On to the network from your mobile device – iPhone/iPad

Log On to the network from your mobile device ‐ Android

Site Address: mydesktop.sd308.org

Support Options: Home desktop/personal device support is not offered. Any requests for such support

cannot be provided by District Employees. Use this technology at your own risk.

School Day‐Time Support is offered from 7:00am – 3:30pm on school days via the Help Desk

X14357. Holidays are excluded and support is not offered on those days.

Weekday After hours (3:30pm‐7am) support is not currently provided, but is a planned future

offering. Weekend Support (Friday 3:30pm – Monday 7am) is not currently provided, but may be

a future offering.

Please contact the help desk (x14357 or 1HELP) to troubleshoot problems with login or the

desktop, or submit a School Dude.

Notifications: Errors or concerns with this process should be forwarded to the Oswego Technology Help Desk at

ext. 14357 Phone: 630.636.4357 or Allen Clasen – [email protected] or call ext. 3950.


Log On to the Network from Home (Windows)

Open your web browser (Internet Explorer on Windows, or Safari/Google Chrome/Mozilla

Firefox on Mac). For Internet Explorer 10 or 11, use compatibility mode.

Type mydesktop.sd308.org in the Address box. Press Enter

Type in your SD308 network username (without @sd308.org) and password and check the box

to accept the district acceptable use policy and click the Log on button.

*You must check the box or you will not be able to log on.


*The first time you access this site, a request will

appear to load the Citrix On‐line Plugin. Click to

add a check in the box next to I agree with the

Citrix license agreement then click the Install

button. You will next come to the landing page which has 3 tabs on it.

Click on the Desktop tab and then click on the Desktop icon which will show the triangle play symbol

when you hover over it.


You will see a dialog box that comes up to explain about how to reduce the desktop down out of full

screen. (shift+F2)

**Note: Read the dialog box, as it will be the only way to change the active desktop of your computer

from the school remote desktop session, back to your personal computer desktop or other local

applications. If you check the “Do not to show this dialog box again” box, you may forget how to reduce

the size of the session window.

When you are finished, make sure to Log Off of your School desktop by clicking the Start flag and then

Log Off. You may still have a web page open which has the log out button on it to log out of the Oswego

mydesktop.oswego308.org website. Click on the Log Off button on the right side of the page.


Apple (OSX) Users:

Before navigating to mydesktop.sd308.org, go to www.citrix.com/downloads/citrix‐receiver/mac and

choose the most recent Receiver for Mac. Click Download Now

Double‐Click the “Install Citrix Receiver” icon and

follow the prompts to install the Citrix Receiver

on your computer.


Once installation is complete, open your browser and navigate to mydesktop.sd308.org. From this point,

the process is the same as for Windows.


Quick Tips

Note: You will be actually working on the desktop in the data center in the school, not your classroom

computer.

Printing: If you send documents to print, they will print to the default printer at your school unless you

change the print destination. You can print to your home printer if the driver supports your printer. If

your printer does not complete the print job, and you wish to add the appropriate printer driver, please

submit a school dude with your printer model for consideration by the Technology Group.

Saving Documents: All documents are saved by default to your H:\ drive on the network. If you would

like a file on your computer at home, you will be able to save documents to a USB/SSD drive on your

home/remote computer. However, you will NOT have access through the D308 Desktop to the home

computer’s local hard drive for security reasons.

Access the USB/SSD drive from your home computer’s desktop outside the mydesktop connection

<shift><F2> and save it from your USB/SSD to your local C: drive. Optionally, you can save it in the remote H:\ drive and attach it in an email, accessing it from email on

your home computer.

Security: Your session will stay live for up to 2 hours without user response. After that time it will close

and your desktop applications will be closed and data saved for future access.

Please remember to logoff or close your session when you have completed your work. Remember, any

open desktops are susceptible to inappropriate use or theft of information.

NEVER save your user ID or password on a public computer. Also, NEVER write down your user name or

password or share them for use by any other person.


To access your USB Memory Stick from your remote session: You will need to click the drop down tab at the top of your session screen

A ribbon will appear. Select the ‘USB’ button and select your USB drive from the list. The example shows

a Kingston DataTraveler 2.0 that is selected to activate the USB drive.


Optionally: To verify the device is functioning, open Computer from the file explorer application, and

verify you can see the device in the list.

You may also see a dialog box that prompts you for allowing access to local resources. Choose

‘Read/Write Access’ to use the USB Memory stick on your machine. If you check the ‘Do not ask me

again for this Virtual desktop’, you will not be prompted for this option the next time you access the

desktop from the same browser.


Log On to the Network from your mobile device (iPhone & iPad) **Note: These instructions were created on an iPad, major visual differences for iPhone are shown.**

1. Go to the App Store on your device.

2. Search for Citrix Receiver and choose it from the list.

3. Install the Citrix Receiver app by clicking Free then Install App

4. Once installed, touch the black Receiver icon


5. From the main screen, touch Add Account

6. Type in mydesktop.sd308.org in the Address field. You will be prompted to enter your

username (same as you log in to a computer with), password, and the domain of sd308. Touch

Save in the upper right.

a. *NOTE* This will have to be done once within the district and once from home or

outside the district. http:// will be automatically added for in-district setup and

https:// will be added for out of district use.


7. The information will be pulled down and loaded. To organize your links, click the + on the left

side of the screen and check/uncheck all the applications and desktops you want quick access

to. Most likely, it will be just one Desktop.


8. To switch accounts, touch the person icon

a. While accessing from within the district choose My Virtual Desktop.

b. From any other network, choose My Virtual Apps.


14. You are now brought to your Windows Desktop. You can now click by selecting the screen.

15. You can also use the pull down menu at the top for more options. It can be activated by selecting the down arrow.


Log On to the Network from your mobile device (Android Device)

1. Open the Play Store application from

your list of apps

2. Search for the Citrix Receiver app from

the Play Store. Once you see it in the list

of apps available to install, tap on it.

3. Tap Install on the next screen

4. Tab Accept & download on the next

screen


5. Once the app is finished downloading

and installing, tap Open

6. When the app opens, tab on Add

Account

7. Enter mydesktop.sd308.org into the

Address field and tap Next


8. Fill in the fields on this screen: Click Add

when complete.

a. Address: should already be filled

in with

https://mydesktop.sd308

.org

b. Description: should already be

filled in

c. Username: enter the username

you use to login to the

computer everyday

d. Password: enter the password

associated with that username

e. Domain: enter sd308 into this

field

f. Security Token Options: should

be set as Domain Only by

default

9. You will now be brought to the

accounts page. Tap on your newly

created account (probably called

mydesktop.oswego308.org).


10. You are now presented with all

available desktops/applications. Tap on

the top desktop (it has the blue

computer icon and will probably be

called something other than “Other

OE”)

11. You are now brought to your Windows

Desktop. The first screen that comes up

will show you any shortcuts available

while in your session. You can tap

anywhere remove the gesture screen

and view your desktop

12. You can now navigate around the

desktop by using those gesture

shortcuts and can click by tapping on

the screen.

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