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1 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED. 2 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED. Visualization Management Pulls Continuous Improvement可视化管理拉动持续改进袁店明Dynesy YUAN June 2012 3 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED. .袁店明(Dynesy):敏捷布道者 .致力于探索团队发展和组织转型,目前对团队引导、可视化管理、组织转型、持续集成、欣赏式探询、演讲和培训比较感兴趣。 . Mail: [email protected] .微博: @袁店明Dynesy 4 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED. AGENDA 1.团队管理现状 2.可视化管理的目的 3.可视化管理的原则 4.可视化管理的主要内容 5.可视化管理牵引团队改进 5 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.漂亮的Excel团队计划表 6 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.完美的Microsoft Project项目计划表 非常齐全的各类统计数据、团队和个人的考核数据每个人忙忙碌碌、埋头苦干 9 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.是时候需要可视化管理了!那可视化管理的目的是什么呢?可视化管理的目的:辅助团队的工作 可视化管理的目的:提高团队凝聚力可视化管理的目的:持续改进 可视化管理的原则:无侵入式信息收集可视化管理的原则:第一手、非加工过的数据 可视化管理的原则:直观展现问题过程性数据结果性数据可视化管理的原则:过程性数据 over 结果性数据 可视化管理的原则:可视化一切 18 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.可视化管理的主要内容 .团队计划 -Product roadmap, Product backlog, Sprint backlog, daily commitment .团队状态 -Release burn-up, Sprint Burn-down .工作过程 -CI可视化:当前构建状态、整个团队的构建统计、构建中的问题 .产品质量 .项目风险和异常管理:问题列表,Blocked Items 19 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED. Level 1 – Product Vision Level 2 – Product Roadmap Level 3 – Product Backlog Level 4 – Sprint Backlog Level 5 – Daily Commitment Individual daily work plan团队计划 Vision Roadmap 1 2 3 4 5 6 7 8 n UserStories Product Backlog 20 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.团队状态 Release Burn-up Sprint Burn-down 工作过程(1/3)当前构建状态21 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.团队提交状态工作过程(2/3)构建中的问题 工作过程(3/3) 24 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.产品质量 .代码行覆盖率 .路径覆盖率 .圈复杂度 .每个函数/方法有效代码行统计 .重复代码统计 .传入耦合和传出耦合 . …… 25 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.圈复杂度 26 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.异常管理 Impediments .Hareware issue: we need two more PCs. AP: xxx .Xxxxxxxxx. AP: xxx. .Xxxxxxxxx. AP: xxx. 27 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.项目风险影响程度发生概率HighLow High Low测试设备短缺春节放假XX离职CI可视化显示器28 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.关键是要做到可视化公开27 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.项目风险影响程度发生概率HighLow High Low测试设备短缺春节放假XX离职CI可视化显示器28 COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.关键是要做到可视化公开 29 COPYRIGHT . 2011 ALCATEL-LUCENT SHAN

Transcript of Scrum Gathering 2012 Shanghai ...

Page 1: Scrum Gathering 2012 Shanghai  精益与持续改进分会场演讲话题:可视化管理拉动持续改进(袁店明)

1COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.

2COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.

Visualization Management Pulls Continuous Improvement可视化管理拉动持续改进

袁店明Dynesy YUANJune 2012

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3COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.

• 袁店明(Dynesy):敏捷布道者

• 致力于探索团队发展和组织转型,目前对团队引导、可视化管理、组织转型、持续集成、欣赏式探询、演讲和培训比较感兴趣。

• Mail: [email protected]

• 微博: @袁店明Dynesy

4COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.

AGENDA

1. 团队管理现状

2. 可视化管理的目的

3. 可视化管理的原则

4. 可视化管理的主要内容

5. 可视化管理牵引团队改进

Page 3: Scrum Gathering 2012 Shanghai  精益与持续改进分会场演讲话题:可视化管理拉动持续改进(袁店明)

5COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.

漂亮的Excel团队计划表

6COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.

完美的Microsoft Project项目计划表

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非常齐全的各类统计数据、团队和个人的考核数据

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每个人忙忙碌碌、埋头苦干

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是时候需要可视化管理了!

那可视化管理的目的是什么呢?

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可视化管理的目的:辅助团队的工作

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可视化管理的目的:提高团队凝聚力

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可视化管理的目的:持续改进

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可视化管理的原则:无侵入式信息收集

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可视化管理的原则:第一手、非加工过的数据

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可视化管理的原则:直观展现问题

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过程性数据

结果性数据

可视化管理的原则:过程性数据 over 结果性数据

Page 9: Scrum Gathering 2012 Shanghai  精益与持续改进分会场演讲话题:可视化管理拉动持续改进(袁店明)

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可视化管理的原则:可视化一切

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可视化管理的主要内容

• 团队计划

- Product roadmap, Product backlog, Sprint backlog, daily commitment

• 团队状态

- Release burn-up, Sprint Burn-down

• 工作过程

-CI可视化:当前构建状态、整个团队的构建统计、构建中的问题

• 产品质量

• 项目风险和异常管理:问题列表,Blocked Items

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Level 1 – Product VisionLevel 2 – Product RoadmapLevel 3 – Product BacklogLevel 4 – Sprint BacklogLevel 5 – Daily Commitment

Individual daily work plan

团队计划

Vision

Roadmap 123456

7

8

n

User Stories

Product Backlog

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团队状态

Release Burn-upRelease Burn-up

Sprint Burn-downSprint Burn-down

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工作过程(1/3)

当前构建状态当前构建状态

团队提交状态团队提交状态

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工作过程(2/3)

构建中的问题构建中的问题

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工作过程(3/3)

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产品质量

• 代码行覆盖率

• 路径覆盖率

• 圈复杂度

• 每个函数/方法有效代码行统计

• 重复代码统计

• 传入耦合和传出耦合

• ……

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圈复杂度

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异常管理

Impediments

•Hareware issue: we need two more PCs. AP: xxx•Xxxxxxxxx. AP: xxx.•Xxxxxxxxx. AP: xxx.

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项目风险

影响程度

发生概率

HighLow

High

Low

测试设备短缺

春节放假

XX离职CI可视化显示器

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关键是要做到可视化公开

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出成果靠的是“改善”,不是“现场“-摘自”丰田可视化管理方式“

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团队持续改进方向一

• 团队响应速度

- 统计用户故事从开始到最后交付的leading time

- 统计团队缺陷响应时间,即从收到缺陷到最后修复缺陷的leading time

全功能团队 个人多技能发展

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团队持续改进方向二

• 在团队交付产品后的缺陷数量

产品质量

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团队持续改进方向三

• 团队的Velocity

开发效率

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______________Lead time

Value Added time

团队持续改进方向四

• Value Stream Mapping

减少浪费 提升整个组织工作效率

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团队持续改进方向五

• 代码质量提升

五步走:讲道理->定标准->辅导->稳定标准->提升标准

降低开发成本

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团队持续改进方向六

• 工作习惯的改进

- 单兵作战->团队合作

- 每天至少完成一个具体的任务

- 每天至少提交一次代码

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持续改进的过程和结果可视化同样重要!

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从可视化开始,走向我们团队的持续改进之路……

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