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Transcript of Science Communication Today
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SUMMARY
Nearly every aspect o our lives today is inused with science and technology — rom health care to nance to entertain-
ment, rom the ood we eat to the books we read, the cars we drive, and the homes that keep us sae and warm. And the
need or more science is obvious. Where are the solutions we demand to illness, pollution, hunger, transportation, and
more? Yet against this backdrop o high achievement and even higher expectations, the American public’s aith in science
has been declining or years. Science itsel is not entirely blameless or this decline. As an institution it hasn’t kept pace
with the needs and expectations o society to do a better job o communicating. Part o the reason or this seeming indi-erence is simply institutional momentum. Part is also due to a lack o leadership on this issue. Many scientists and their
organizations know a communications problem exists but there hasn’t been any organized guidance yet on how to im-
prove the overall communication culture in science, nor is there general acceptance among the oundations and agencies
who und science that better communication is something that needs unding. More investigation o this issue is needed,
as well as evidence o the benets o change.
Te current culture o science communication in America is dened and supported by our major pillars: journal pub-
lishing, institutional capacity, secrecy and recognition. Tis structure isn’t necessarily onerous; rather, understanding it is
critical to understanding what avenues might be open or improving science communication in the uture. What are theimpacts o the current communication decit in science? In general they can be grouped into three categories: restricted
access, lost opportunities, and a lack o civic engagement. Awareness o the communication problem in science is grow-
ing today but only in specic areas and only in ts and starts. Tere isn’t widespread acceptance yet o the right role o
communication in science, nor is there widespread recognition yet that science communication is a unique discipline as
discussed in the introduction to this paper. nSCI’s role is to help raise awareness o both the science communication eld
and the communications decit in science, dene the challenges ahead, acilitate conversations on solutions, and provide
assistance to test the utility o new approaches. In all, nSCI has identied eight areas o science that rely heavily on eec-
tive communication and that can be targeted with improved communications. Tese areas are divided into two groups—
those that involve science discovery tools and dynamics and those that involve improving science understanding. nSCI’s
“discovery” ocus areas include research collaboration, inormatics, study design, and tech transer; “understanding” areas
include science writing, SEM education, science marketing and public policy. nSCI believes that science needs better
communication tools and practices in these areas to help realize the ull potential o research and also make aster advanc-
es in science education, science policy and other areas where science and society intersect.
All o these better communication tools and practices won’t simply unold overnight, though, nor will their eventual
impacts: scientists and their institutions will rst need to agree on the need or change, and then work together to nd the
best solutions and remain patient and diligent. Te thoughtul work and attention that many individuals and organiza-
tions have contributed to the cause o improving science communication has been helpul, but a concerted and ocused
eort like that being proposed by nSCI is now needed to create organized, timely and sustainable change.
First drat, April 2012
Written by Glenn Hampson. Edited byNissim Ezeiel, Ricardo Gomez, and
Michael Hampson.
Copyright © 2012 National Science
Communication Institute
Cover photo o Vancouver’s Science
World by Bruce Irschic. Some rightsreserved.
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nSCI White Paper: Science Communication Today Page 3
IntRodUctIon
Tis report is the rst dra o a rst attempt to dene
the eld o science communication, the need or
better science communication, and the role that this
paper’s sponsor— the National Science Communica-
tion Institute (nSCI) — hopes to play in improving
science communication. o what end? Assuming the
need exists, what is the goal o improving science
communication? nSCI and others believe that im-
proved communication will lead, perhaps rapidly, to
measurable improvements both in science discovery
and the public understanding o science.
First, exactly what is science communication? It
doesn’t exist yet, at least not as a unied and com-
prehensive eld. Parts o it do. Science writing iswell-dened, or instance, and some organizations
treat the art o presenting science as science commu-
nication. But nSCI considers science communication
to be the common denominator that unies many o
the disciplines already supporting science with their
own distinct structures and constituencies. SEM
education is its own eld, or instance, but it requires
the tools and training o eective science commu-
nication to conduct successully. Te same is true o tech transer, inormatics, and study design. Science
marketing isn’t a eld at all but it should be — it’s a
very practiced specialty that applies the knowledge o
marketing within the unique culture o science.
In all, nSCI has identied eight areas o science that
rely heavily on eective communication. Broadly
dened, these areas are divided into two groups —
those that involve science discovery tools and dy-
namics (how science communicates between scien-
tists, or instance), and those that involve improving
science understanding. nSCI’s “discovery” ocus areas
currently include research collaboration, inormatics,
study design and tech transer, and nSCI’s “under-
standing” ocus areas include science writing, SEM
education, science marketing and public policy.
Tere is some crossover, o course. Eective science
writing, inormatics and marketing are all important
to both discovery and understanding, but this is the
general conceptual model.
Te communications expertise needed to succeed in
these eight areas (and perhaps others which will be-
come apparent in the uture) all ow rom a common
base o science communications knowledge, train-
ing and experience. It thereore stands to reason thattreating science communica-
tion as a eld unto itsel is the
best way to ensure communi-
cations consistency, efciency,
eectiveness, and success
across these eight areas o
science — that it makes more
sense to recognize science
communication as a eld witha wide range o applications
than to treat this wide range o
applications as completely disparate but with signi-
cant communication components. Consider math
and computer science, or instance. Tese are also
clearly common denominators in science with a very
wide variety o research applications, but what i they
weren’t independent disciplines? Could the knowl-
edge, training and experience o math and computer
science possibly be cobbled together by scientists on
as needed on ad hoc basis? Te answer is clearly no.
Math and computer science can’t be aerthoughts,
and neither can communications.
Tis appreciation or the role o communications is
something that every public-acing enterprise has
long understood. In big businesses, or instance, a
communications ofce (or sometimes a marketing
ofce, external relations ofce or something similar)
oversees the public ace o that enterprise — what
the organization says, how they say it and to whom,
what sort o image the organization projects, and so
on. Tis communication ofce oen oversees press
relations, investor relations, marketing, reporting and
more, and can also work closely with or oversee the
inormation technology ofce. Centralized, expert
communications support is an established, essential
resource or ensuring that an organization’s messages
are clear, that it has a unied voice, and that it does
an eective and efcient job o reaching out to both
internal and external audiences in a persuasive way,
whatever the objective o that outreach may be —
education, charity, sales, or, scientic research.
Consider math and computer science….Tese are also clearly commondenominators in science with a very wide
variety o research applications, but what
i they weren’t independent disciplines?
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nSCI White Paper: Science Communication Today Page 4
Science doesn’t normally utilize this kind o orga-
nizational structure, though. Te communications
ofces o larger research institutions usually don’t
ocus on research-level communications, but on
higher-level organizational communications mat-
ters instead. Also, scientists — who are most oen
limited in what they spend and how they spend it
by the government, sponsor, and oundation grants
they receive — haven’t had the budgets to create the
in-house expertise to ocus on research communica-
tions and marketing. But now that science is increas-
ingly called upon to be a public-acing enterprise
like business — responding to the need or increased
efciencies and more eective messaging — science
should look hard at making an organizational, struc-
tural change. Tere’s a reason Fortune 500 companies
spend billions and billions o dollars every year onservices like marketing, marketing communications,
advertising, public relations, investor relations, and
government relations: because they’re essential.
Te none-too-subtle argument here is that science
should also treat communications as an essential dis-
cipline, integrate science communication more eec-
tively into the culture o science and the ramework
o research and research institutions, and make better
use o what this new and improved communications
presence can oer. Understanding this argument is
a necessary rst step to understanding the ollowing
descriptions o the problems and possible solutions
in science communication today.
What are the key components o successul science
communication? Eective writing, marketing and
public relations top the list — but with a unique abil-
ity to translate technical materials or lay audiences
in an accurate, understandable, and sometimes a
persuasive way. Tis means that science communi-cation isn’t necessarily the same as technical com-
munication. Te two share many o the same skills,
but their audiences are typically dierent so their
thresholds or acceptable complexity are dierent as
well. echnical writers usually write or industry and
others or whom reading level and subject amiliar-
ity isn’t an issue, while science communicators need
the ability to communicate clearly, persuasively, and
accurately about technical matters or a variety o
audiences — not just other scientists, but or the gen-
eral public and policymakers — and also know how
to use tools that help share knowledge and promote
understanding. More about the structure o eective
science communication will be discussed in a uture
nSCI White Paper.
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nSCI White Paper: Science Communication Today Page 5
tHE cURREnt PRoBLEM
We live in a world today where the contribution
made by science is truly staggering and the need or
more science is equally pressing. And yet the Ameri-
can public’s aith in science has been declining or
years. Why? Social psychologists might be able to
explain away some o this decline. Political discoursemight be able to account or more. But science itsel
is not entirely blameless. Here at the dawn o what
history will someday reer to as the Inormation
Age, science as an institution hasn’t kept pace with
the needs and expectations o society to do a better
job o communicating. Part o the reason or this
is institutional momentum — o both science itsel
and the many organizations and networks that create
science. Part is also a lack o leadership on this issue.
Many scientists and their organizations know the
problem exists, but there isn’t any organized guidance
yet on how to improve the overall communication
culture in science, nor is there acceptance among
the oundations and agencies who und science that
better communication is something that needs to be
unded.
So what exactly is the current communication prob-
lem in science? Let’s do an alternate reality exercise.
Suppose you live in a world where there aren’t any
cookbooks. Te prevailing wisdom is that cookbooks
aren’t necessary because only ches cook and the
language o cooking is too arcane or most people to
interpret. o become a che you need to study lots
o math, and then you get promoted based in part
on the number o recipes you publish in culinary
journals. Tese journals own the copyright to the
recipes they publish, which is another reason why
they can’t appear in cookbooks, even in “dumbed
down” ashion. Te state o collaboration between
ches is a little better than with the public. Tey hold
conerences and peer review each others’ recipes, but
ches specializing in dierent culinary styles never
really interact. Everyonemakes main courses and
desserts but there isn’t a lot
o interdisciplinary sharing
o cooking techniques,
equipment, recipes, best
practices, and so on.
Tis analogy isn’t intended
as an aront to ches,
scientists, or your ability
to understand a complicated issue. Rather, the point
here is to illustrate the rather absurd nature o some
o the communication gaps in the current relation-
ship between science and itsel, and science and the
general public. Scattered between these gaps are
the outcomes that interdisciplinary collaboration is
lacking, data sharing is hampered by concerns over
secrecy, communication best practices and resources
aren’t available or integrated into the oundations o
research projects, the general public and policymak-
ers who listen to the general public are too oen mis-
inormed about science (which can trace back to bad
communications), science education isn’t utilizing
the communication tools and techniques that reso-
nate with today’s kids, more science isn’t spinning out
o academic institutions because it isn’t being pack-
aged properly or investment audiences, and more.
And what i anything do these outcomes have in
common? In this paper we suggest that science com-
munication is perhaps the single most important
common issue, and that improving the current cul-
ture o communication in science can lead to wide-
spread benets both or science and the public. In
this paper we will rst examine this communicationculture and then take a look at the discovery and un-
derstanding areas o science communication where
reorm eorts should be ocused: on the discovery
side, science collaboration, study design, inormatics,
and tech transer, and on the understanding side, sci-
ence writing, marketing, SEM education and public
policy.
First o all, the current culture o science communi-
cation in America is dened and supported by ourmajor pillars: journal publishing, institutional capac-
ity, secrecy, and recognition. Tese pillars also dene
the way that science communication has operated
in the past. Tis structure is not necessarily onerous
(though some have characterized it as such); rather,
understanding this structure is critical to under-
standing what avenues might be open or improving
science communication in the uture.
… the current culture o sciencecommunication in America is dened andsupported by our major pillars: journalpublishing, institutional capacity, secrecy,and recognition.
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nSCI White Paper: Science Communication Today Page 6
PILLAR 1: JoURnAL PUBLISHIng
The current practice o journal publishing
is the most amiliar straw man to be stoodup in this debate perhaps undeserv
edly so because journals have played an
enormously positive role in science andwill continue to do so. In the traditional
model o journal publishing, scientists
submit papers to select journals in theireld and these papers are anonymously
reviewed by peers (other nontraditional
models also exist, and their popularity isgrowing, as will be discussed later on in
this paper, but the traditional model is still
dominant). Then, a select ew papers getaccepted, edited, and published per
haps the most “mainstream” papers, crit
ics might allege, or the papers that conorm with the current body nowledge,
but in any event the papers that peershave judged to be the most worthy. Hav
ing an article accepted or publication in a
prestigious journal can be very benecialor upandcoming assistant proessors
because establishing a strong record o
successul publishing is one o the mostimportant actors in whether they will
be oered tenure a lietime position
at their university. However, this “publishor perish” emphasis in tenure decisions
has liely exacerbated the importance o
journals in science communication. Readership o these painstainglyproduced
(and oten heavily nanced) articles can
oten be counted in the mere hundreds,and the impact o this wor (whether
measured through citations or other indi
ces) can be ar less than desired. Journalpublishing also comes under re or its
impact on inormation access:
• Most subscriptions are very expensive, which coupled with tight bud
gets means that ewer libraries can
aord them. Some have also ques
tioned whether it is air or the publicto und research and then pay to ac
cess the ndings.
• Journals typically own the copyright
to the nal peerreviewed and ormatted versions o published articles,
meaning that the research details
they contain cannot be widely distributed or shared beyond immediate
“now colleague” peer groups, even
or ree (sometimes or a year or so,sometimes in perpetuity), that non
subscription access to this research
can be restricted or years, and thatinormation releases are usually de
layed by publishers (see Elsevier 2011
or more details on the copyrightpolicies o Elsevier, the world’s largest
journal publisher). This latter practiceo delaying release, called embargo, is
intended to serve as a mareting tool
to stage the release o new articles to journalists in a predictable manner
and thereby increase the PR value o
these articles (since news agenciescan say this research is brand new
and just being released).
• Articles are written or experts in the
eld and not or public consumption,
and sometimes can’t event be understood by other scientists woring in
the same eld let alone by scientistsworing in other elds.
• The journal publishing industry is
very concentrated. The largest three
publishers Elsevier, Springer andWiley, who have bought up many
o their competitors now publish
42% o journal articles (McGuigan2008), and
• From a societal standpoint, or a
generation where easy and eectivecommunication is a centerpiece o
daily lie, journals can eel lie anach
ronisms and actual barriers to eective communication.
The issue o journal publishing and its
role in science communication will be ex
plored more ully in a uture nSCI WhitePaper.
PILLAR 2: InStItUtIonAL cAPAcItY
Despite its visibility, journal publishingisn’t the only issue in science communi
cation today. Communications capacity
is generally an aterthought in science.Engaging communities, building part
nerships with other institutions and with
industry, sharing inormation with otherresearchers and with the lay public, us
ing the latest inormatics tools to evaluatedata, and educating policymaers on rele
vant ndings is done more oten than not
on an asavailable and ad hoc basis. Youwon’t nd proessional PR rms running
the communications operations o most
research institutions because these institutions (and their unders) rarely see the
need and thereore haven’t provided the
budget. Science as a eld (although there
are notable exceptions to this generalization) hasn’t yet seen the need to ocus on
communication and und it accordingly,so eective science communication and
collaboration have generally been grossly
undermanned and underunded as a result. Building institutional capacity and
oering assistance where there is none is
where most o nSCI’s wor will be ocused,as discussed later in this paper.
PILLAR 3: SEcREcY
Science has also been accused o being
insular, and this isolation has been citedas the reason or a lac o adequate com
munication. However, there are legitimate
reasons or this dynamic and the extent towhich it occurs diers rom one research
area and institution to the next (Velden
2011). For instance, new nowledge needsto be protected until it can be published,
patented, or otherwise capitalized upon.
Trade secrets might also be important:When academic chemists wor on indus
tryunded research projects, or instance,
they have to accept a certain tradeoswith regard to protecting industry secrets
(Laszlo 2006). This situation is not new,
and it is not unique to science.
PILLAR 4: REcognItIon
The need or individual recognition is
undamental to the current state o science communication. Recognition might
ow rom journal publishing (pillar 1), or
discovery (made possible by pillar 3), andis even sometimes related to good PR e
orts or science that captures the public’s
attention (pillar 2). Overall, though, recognition is how scientists survive the tenure
system, how their wor gains credence
with their peers, how it gains currencywith policymaers, how it gets capitalized
upon by publishers, and more. Scientistsneed to be recognized or their wor and
their expertise, and any change in com
munications protocols that unairly biasesthe current system in avor o those with
the best PR sta will never be accepted by
science, nor should it be.
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So in summary, science preers to communicate
through journals, there isn’t enough money, interest,
or institutional buy-in yet to make wholesale changes
in how science communicates, and even i and when
this happens, there will still be a need or a certain
amount o secrecy and a need to maintain the meri-
tocracy system o recognition. Tese are the unda-
mentals rom which additional change will need to
ow. nSCI’s ocus on improving science writing, mar-
keting, inormatics, study design and data sharing,
SEM education, science policy and tech transer all
works within — or at least will be contemporaneous
with changes in — how these three pillars are struc-
tured, particularly capacity.
It is also important to note that when many who care
about science communication talk about strategiesor reorm, they oen address only part o the chal-
lenge: how can science teachers teach better, how can
scientists communicate more clearly, and how can
policymakers understand issues better? Tis is ne,
o course: specialization is important, and grants and
donations are easier to come by or discreet causes
like improving SEM education. However, the most
complete, long-lasting and impactul solutions to
these questions are deep and interrelated and involve
rethinking our approach to science communication
rom the ground up.
What are the current challenges in science commu-
nication in the areas where nSCI is ocusing? Te
shaded areas o the next two pages oer an overview.
“dIScoVERY” FocUS AREAS
SCIENCE COLLABORATION: Advanced collaboration between scientists trained in several dierent elds has
become essential in many areas o scientic research. Interdependence, joint ownership and collective responsi
bility or data and data analysis is needed among many modern research teams, even those housed in the samewing o the same institution. In the ace o this need there are wellestablished challenges to collaboration:
distance, common interests, common goals, incentives, trust, organizational and legal barriers and more. Some
research teams have met theses challenges and are ar ahead o the collaboration curve; others lag ar behind.In general, there’s a lot o room or improvement. Databases that share research ndings in a timely and usable
ashion are not common and research collaboration
tools and best practice guidelines are still novel.
SCIENCE INFORMATICS: Inormatics is a budding and
crucial eld. For now, almost every institution and areao scientic research denes inormatics somewhat
dierently but the primary ocus is always on tech
nology how computers can help us discover more.Some o the specic challenges currently being tac
led by inormatics includes integrating widely diering
data ormats in research datasets, standardizing data
ormats or uture research collaboration eorts, identiying and pulling more data into depositories and architecting designs or data storage, retrieval and use, and
developing new tools that can help analyze and sit through increasingly unmanageable volumes o “big data.”Despite the current attention being paid to these technologycentered challenges, there also needs to be more
ocus on big picture eorts. Inormatics isn’t just about computer systems, but about our human ability to peerinto research and mae insights and connections and integrate new and helpul perspectives in short, to do a
better job o communicating. Flooding more advanced computer systems with more data will no doubt lead to
remarable breathroughs, but being able to intuit patterns, applications, and trends by integrating and comparing the right sets o data, as well as sharing tools and best practices between disciplines could, on the other
hand, lead to grand new applications, solutions, and discoveries.
SCIENCE DESIGN: Research study design is one o the most welldeveloped areas o science. Legions o experts have compiled and rened years o best practice guidelines on the proper design, conduct and analysis
o research studies, covering everything rom human subject protection to statistical methods. However, as the
expectations o our inormation society continue to evolve at breanec speed, holes have developed in bestpractice ramewors. Communication is one such shortcoming. Many studies with potentially arreaching im
pact still allocate only a nominal budget or sharing ndings and communicating these ndings to the public even the bare essentials lie building a good website or the study, eeping it current, preparing policy bries
and press releases, and maing important connections with other researchers in the eld through social media,
email, and other direct outreach (to the credit o researchers, conerences are also widely used as communication tools but these are not adequate by themselves to reach beyond peer communities). Other studies might
have ambitious enrollment plans or potentially liesaving treatments but an inadequate budget or participant
recruitment and enrollment, and no onsta expertise or writing and designing compelling outreach materi
… solutions to thesequestions … involverethinking our approach toscience communication romthe ground up.
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als. Databases are another shortcoming o modern research
studies. Lie communication components, data collectionand analysis isn’t usually designed with sharing in mind. Data
is ept under loc and ey until journal articles are published,
and comparison with other research datasets is rarely a consideration, let alone a practical objective. Study selection itsel
is a third shortcoming the issue o whether many research
studies are even necessary. Publish or perish pressures may be
producing a glut o studies that didn’t need to be done in therst place or that should have been done better. In summary,
designing studies with better communication and data components, increasing collaboration, and reducing the pressure
to publish studies will all help improve current research study
designs.
SCIENCE TRANSFER: “Technology Transer,” as the term is nor
mally used, usually encompasses issues ocused on acquiringand licensing patents. It’s an important ocus o many higher
education institutions who see more eective tech transer
programs (rightly or wrongly) as a potential economic engines
or their universities and local economies. Some tech transerorganizations have had more success than others. The most
recent survey conducted by the Association o University Technology Managers (AUTM), indicates that 11 o its roughly 200
member universities accounted or more than hal o all the
licensing and royalty revenues generated rom university patents in 2010 (Wylie 2011). In addition, only 16% o tech trans
er oces retained enough o the generated revenue to covertheir ongoing costs, meaning that the vast majority o these
oces run at a perpetual decit. This lac o adequate und
ing is one reason why some tech transer oces are more suc
cessul than others. Another reason is institutional capacity orcommunicationrelated unctions: successul oces add value
to ideas and have business, mareting, and communicationsexpertise inhouse or oncall to develop promising ideas and
shepherd them into the maretplace. Yet another reason is
communication itsel: involved transer processes lie in pharmaceutics requires een attention to communication process
es between technical teams, teams and regulators, dierent
organizations, and more. Focus is another issue that could beimproved. Tech transer doesn’t need to single out only on pat
entable technology; with adequate investment and stang it
can and should also ocus more on science (Microsot 2006).
“UndERStAndIng” FocUS AREAS
SCIENCE MARkETI NG: Mareting is a ey component in the success o every public acing enterprise.
In science, mareting simply means communicating science clearly and eectively or the benet o
both science and the general public. What are some o the situations where this applies? There are bothinternal and external applications o better mareting, some which overlap. Internally, the old adage
about how the world will beat a path to your door i you invent a better mousetrap is unortunately
alse. It always has been, but in the meritocracy o science this adage just seems lie it should be true.Better communication tools mean more eective, timely, and crossdisciplinary collaboration, which
might pave the road to more discovery. At the crossroads, better mareting is also useul or more mun
dane but essential goals lie reporting to donors and raising more unds or research. Externally, better communication is critical or everything rom educating and inuencing policymaers to spinning
successul tech transer initiatives, enrolling participants in studies, getting ids interested in science,and more. There is much room or improvement in the current model o science mareting, and this
improvement is rooted in improving the institutional resources, capacity and budgets or this ind o
wor, which will rst require proving the cost, impact, and eciency benets o this approach.
SCIENCE WRITING: Eective science writing underscores everything in science communication. Unor
tunately, writing is a eld where everyone eels they’re an expert, and changing an inormation “owner”
culture lie science into an editorial culture as is normal in any publicacing enterprise (where special
ists are ultimately responsible or crating messages or specic goals and customer groups) can be verydicult. In academia, which considers its primary customers to be other scientists, writing is directed
mostly toward journals. Access issues aside, this peertopeer writing is oten so dense that it becomesunintelligible, even to other scientists. Improving access to more journal articles in more disciplines is
a worthy goal but understanding these articles can require a translator, not only because o the sub ject complexity but also because o the inaccessible writing style that has become the lingua ranca
o science journals. As science writing ventures into journalism there is oten a lac o understanding
between scientists and journalists about what constitutes eective writing nding the right andnecessary balance between clarity and accuracy. And when science writing attempts to bypass jour
nalists and go directly to the public, scientists and their institutions rarely have the inhouse expertise
to do an adequate job o communicating (Tanona 2011). Explanations or this dynamic vary, but thecommunication eld’s lac o standing in research science may bear most o the blame as well as most
o the potential or reorm.
SCIENCE POLICY: Science policy in America is at the core o just about everything water, energy,health, agriculture, conservation, climate, deense, and more. And o course, many o these issues are
also lined and have multiple implications at local, regional, national and global levels. Thereore, giventhe importance o good science policy it’s critical to our utures to reverse the trend in America o po
liticizing science policy. It is no longer possible to ormulate policies or the public good by drawing
on a single set o scientic acts. Every camp has their own “experts” and “acts” and the public is let tochoose sides. This is an outgrowth o our inormation society, but it is also an outgrowth o poor science
communication. Creating science policy in America that is more responsive to science begins with im
proving the communications inrastructure o science. Sound science is necessary or inormed policy
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maing but it is not by itsel sucient. Policy recommendations also need to include storylines and plausible options
developed through collaboration with a wide range o staeholders. And these new policy options aren’t the bettermouse trap to which customers will naturally oc. Options need to be presented in ways that reach their audiences,
and options need to eectively rebut the science nonsense that can ourish in our soundbite culture. Establishing
more crosscutting oundations or science policy is also important active collaborations between research institutions, corporations, inrastructure providers (transportation, energy, etc.), STEM education, and more.
SCIENCE EDUCATION: We’ve all heard the sobering news about STEM (science, technology, engineering and math) ed
ucation: there aren’t enough qualied STEM teachers in our k12 systems, most high school students graduate withoutan adequate bacground in math and science, and students who choose to study math, science and engineering in
college have very high rates o attrition compared to other majors (CRS 2008, National Science Board 2012) meaning that most switch majors or don’t nish their degrees at all. nSCI believes that better science communication can
help repair this situation in schools, in the public sphere, in the public policy arena, and more. Science education
doesn’t start in the classroom, ater all, but with ids getting excited about science, and science policy wors betteri the public understands and is inspired by science and discovery. Building and maintaining this excitement and in
spiration is slow pitch sotball or mareters: maing textboos more entertaining, maing sure teachers are properly
trained and educated and have the right inds o support, maing sure that science education has a strong handsoncomponent, and maing sure that Congress ollows through on its requent promises to maredly increase unding or
STEM education (commitments that have recently been piced up by private industry due to the increasingly urgent
need or a more STEMliterate domestic wororce). STEM reorm eorts also need to ocus internally, however: is there
a more undamental reason why ids don’t or can’t ollow through with science that’s not related to homewor, teachers and unding? Examining the way science is communicated to students will help, as well as examining the role, ne
cessity, and impact o math education requirements and methods in science education since math education is clearlythe weaest lin in collegelevel science education. This issue will be explored in detail in a uture nSCI White Paper.
cALcULAtIng tHE IMPActS
What are the impacts o this communication decit
in science? Many have already been outlined in theprevious section. In general these impacts can be
grouped into three categories: restricted access, lost
opportunities, and a lack o civic engagement.
RESTRICTED ACCESS
A lack o access to science inormation is the core
problem in science communication today. Improving
access will improve science, and public engagement
in science. Access issues run the gamut rom journals
to writing styles to database interoperability issues:
• “PILLAR” ISSUES—JOURNALS, INSTITU- TIONAL CAPACITY, SECRECY AND REC-
OGNITION: Most academic journals are not
“open access” (OA or short), which means
the inormation they publish is owned by
the publisher and is only accessible only
via subscription. While OA repositories are
on the rise they aren’t the norm, so most
peer-reviewed journal articles aren’t reely
and publicly available (until the journal’s
copyright expires), versions o these article
that substantially duplicate content can’t be
widely circulated, and pre-print versions can
only be used or limited academic purposes.
Tere are exceptions to these restrictions,
and authors can sometimes pay or addi-
tional rights, but this description is generally
correct. So, or instance, suppose a research-
er publishes a journal article announcing
her discovery o the unied eld theory, and
then wants to write a book describing this
inormation in lay terms. She can’t because
or-prot or widespread circulation o her
work to anyone other than her “know col-
leagues” is prohibited by the publishers (or
more details on journal copyright policy, see
the Project Sherpa website listed in the “addi-tional reading” section o this paper’s reer-
ence section; also see Elsevier 2011). Tis
throttle on inormation ow is normal in the
publishing world and a normal part o pro-
tecting intellectual property in any situation.
However, academic journals—perhaps much
like pharmaceutical companies developing
vaccines or HIV/AIDS or Malaria — oc-
cupy a precarious intersection between ree
What are the impacts?…restricted access, lostopportunities, and a lack
o civic engagement.
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commerce and the public good, and the or-
prot model doesn’t always work well under
these circumstances. Subscription costs are
a related concern about journal publishing.
In the past, libraries and research institutions
have been charged (literally) with the re-
sponsibility o making sure this inormation
is available. However, in recent years, journal
prices, which are already high to begin with
— oen more than $1,000/year — have risen
at well above the rate o ination (our to ve
percent) against the backdrop o decreased
unding or libraries across the country.
As a result, between 2009 and 2010, data
rom the Association o Research Libraries
(ARL) showed a slight decrease in average
expenditures or academic journal subscrip-tions, meaning that many subscriptions were
cancelled — 34 percent o libraries (mostly
academic) in 2011 cut subscriptions, and
44 percent planned to do so in 2012 (Bosch
2011).
Bad publicity (and other issues related to a
lack o institutional capacity or science com-
munication) and secrecy have also played
a major role in reducing access to science
inormation. How many science studies have
gone completely unnoticed over the years
simply because they became buried in an ob-
scure journal or perhaps never made it into
a journal but got le on the dissertation shel
o their university library or locked into the
database o their industry sponsor? It’s im-
possible to calculate the loss to science due
to lack o access, but going orward, better
visibility and sharing are certainly possible,
and with this visibility and sharing will come
more benets.
Breaking down the barriers posed by science
communication pillars should not be lim-
ited to journals, either. Tere is also a lot o brilliant work that goes unnoticed by science
because it shows up in the wrong venue —
in a book or a magazine article instead o a
journal article, or instance. Science doesn’t
have a magic ball that sees all. It still takes a
deliberate eort to track and integrate inor-
mation, even in today’s world o seemingly
eortless inormation access.
• NSCI FOCUS AREA
ISSUES: A lack o
access and a resulting
lack o opportunity
results rom the chal-
lenges described in
the previous section.
Subscription issues
aside, or instance, journal articles are most
oen written in a style o English that isnearly impossible to decipher by anyone out-
side a particular area o expertise (and even
experts can have a hard time understanding
journal articles). And math and science text-
books oen suer rom the same approach.
Tere’s a general rule that Institutional
Review Boards use when evaluating whether
very complicated medical consent orms can
be understood, and this rule is that public-
acing science materials need be written at an
eighth grade level and no higher. What does
this mean? Are college students and scien-
tists incapable o understanding college-level
writing? No. But until students get into grad-
uate school and are rmly entrenched in the
communication style o a particular eld, the
biggest barriers to understanding might be
the way inormation is communicated and
not necessarily the inormation itsel. Te
same can be said or making interdisciplin-
ary learning more accessible. Databases are
another area where access can be improved
— within studies, within elds, and between
elds. Eorts to improve collaboration will
yield some improvement in this area, as will
advancements in inormatics. For now, data-
sets are rarely shared, and even more rarely
integrated (which requires understanding all
o the assumptions, notations, abbreviations,
calculations, and other issues involved). Pro-
prietary data is locked up in study sponsor
databases or uture commercial use or per-
haps to protect participant privacy, and lots
o data never gets mentioned at all, particu-
larly or unsuccessul studies. Making data
… the biggest barriers to understandingmight be the way inormation iscommunicated and not necessarily theinormation itsel.
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access easier — perhaps even universal —
will require a hugely collaborative eort and
agreement in science, but the result could be
mark one o the most important advances in
scientic research in our lietimes.
LOST OPPORTUNITIES
Lost research dollars, delayed opportunities, missed
discoveries aecting science and health, misdirected
policies, environmental damage — the list goes on.
We can only speculate about the total value and im-
pact o lost opportunities in SEM education, public
policy, and collaboration, but clearly there have been
impacts. Te impacts o some o these lost opportu-
nities are measurable, though. For instance:
• In cancer research, a recent report by New York’s Mount Sinai Hospital (Sinai 2011)
concluded that over 90 percent o all clinical
trials are delayed in large part because o di-
culty with patient enrollment — a specialty
that nSCI considers to be part o science
marketing. In addition, about 20 percent o
principal investigators ail to enroll even one
patient, another 30 percent ail to meet their
overall goals or patient enrollment, and 40
percent o cancer trials unded by NIH are
never completed or published. O course, not
all o this patient enrollment shortall is due
to poor marketing, but some o it may be; as
people who review lots o research studies
realize, there are no widespread best prac-
tice guidelines or how to enroll participants
online, how to eectively reach out to your
community or participants, and so on. Study
marketing is oen
a seat-o-the-pants
eort where proj-
ect managers pull
double-duty as
marketing manag-
ers and with very
little or no market-
ing experience or
budget.
• ech transer has
been an important
policy initiative or the past several decades
but its success is very uneven across institu-
tions and it could accomplish more. In their
zeal to capitalize on the work o proessors,many tech transer systems end up doing
just the opposite, instead creating under-
unded systems that patent ideas and then
leave them in the dustbin while simultane-
ously preventing proessors rom writing
about their research in journals (since the
tech transer process transers the copy-
right out o the hands o the proessors). A
2010 study by Indiana University (IU 2010)highlighted the impact o the impact o this
approach, nding that 30% o scientists were
concerned enough with their in-house tech
transer ofce to take a “backdoor” route
to commercialization (routes which, by the
way, were also more successul). Tis mat-
ter aside, ederal unding o tech research
has increased while pure science research
unding has remained steady — a byprod-
uct o a policy ocus that preers unding
research with patentable components. Tis
ocus is predictable, but it doesn’t need to be
permanent. Huge swaths o science research
are overlooked by tech transer ofces and
opportunities to integrate discoveries, apply
new methods, and more haven’t been pur-
sued. And this extended reach doesn’t end
with pure science. Te world also needs in-
novation in anthropological and geopolitical
perspectives, economics insight, and more.
ech transer ofces can be in a position to
help integrate university knowledge — to
be knowledge transer centers more so thansimply technology licensing centers.
LACk OF CIVIC ENGAGEMENT
Science doesn’t do a good job across o the board
o connecting with the public and this act aects
everything related to science, rom research unding
to policy to education. At the same time, many have
observed that (or reasons not entirely understood
In their zeal to capitalize on the work o proessors, many tech transer systems endup doing just the opposite, instead creatingunderunded systems that patent ideas
and then leave them in the dustbin whilesimultaneously preventing proessors romwriting about their research in journals… .
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yet) those who are skeptical o science are held to a
lower standard o proo and are increasingly gain-
ing in inuence. Tere are exceptions, o course, but
improving the civic engagement ability o science
is important to our uture. How can this be done?
By integrating communications into the ramework
o science. Tis doesn’t necessarily mean spending
more money, just changing how it’s spent. Te result-
ing increase in research eectiveness and efciency
could be startling. Te basis or this recommenda-
tion is simple: Without adequate communications
support, science simply can’t explain com-
plicated issues to the media in a compelling
way (Holland 2010). Tis is just a common
sense nding or business proessionals, o
course; Steve Jobs never expected a single
research team o Apple engineers by itsel todesign a product’s electronics, inormation
architectures, user interaces, industrial de-
signs, packaging, and marketing campaigns.
Building and rolling out successul science
and technology takes a village. In marketing
and communications rms, teams o experts
work together to distill their client’s key
messages, edit and tailor language, produce graph-
ics, identiy audiences, contact opinion leaders, and
more. And yet in science we expect a researcher who
may be an expert in climate change to go on CNN
and change public opinion by hersel by sheer orce
o intellect. It’s an unair expectation, and one that
clearly doesn’t work.
But the engagement capacity o science has more
than just institutional barriers. Tere are time barri-
ers as well. A 2000 report by Wellcome revealed that
many scientists eel too constrained by the day-to-
day requirements o their jobs to even carry out
their research let alone oversee more sophisticated
communication strategies (Wellcome 2010). What i
time wasn’t an issue though, and this new communi-
cations work was handled by outside experts? Ten
how would scientists eel about getting communica-
tions help? Scientists today eel they are expected to
discuss how science aects society — particularly in
hot-button elds like stem cell research and climate
change — but most are unprepared or unwilling to
do so (Mizumachi 2011). Indeed, most complain
about the experience o science communication
activities. In addition to the time constraints they
perceive a lack o support rom peers and little career
benet. Very ew surveys, meanwhile, have ocused
on the difculties, barriers and motivations encoun-
tered by scientists in public science communication.
More inormation is needed so the appropriate kinds
o assistance can be oered to scientists and the right
kinds o “cultural” changes to research institutions
and unding agencies can be promoted and devel-
oped. It’s important to note that in the Wellcome
report, most scientists reported being unaware o
existing communications support oered by their
unders or institutions that they could utilize.
Still, building true civic engagement in science may
require more than just improving the communica-
tions capacity o science. American University’sMatthew Nisbet argues — speaking specically to the
issue o climate change — that our vision o science
communication wherein “Americans are spectators
in a political system where decision-
making on climate change is handled
by experts, policymakers, environ-
mentalists, and industry” needs to be
changed (Nisbet 2010). He argues that
the goals o science education need to
be much broader, with an emphasis on
civic education and engagement, which
means “empowering, enabling, moti-
vating, inorming, and educating the
public around not just the technical but
also the political and social dimensions
o climate change.”
“Besides cultivating a broader range o knowledge,”
he writes, “civic education requires promoting aec-tive outcomes such as increased eelings o trust and
efcacy; investing in a new communication inra-
structure and participatory culture; and recruiting
citizens who can help their peers learn, connect, and
plan.” In addition, unlike the emphasis on science
literacy which is one-directional and ocuses on a
“knowledge decient” public, civic education and en-
gagement “is as much about inorming the public as
… in science we expect a researcherwho may be an expert in climate change
to go on CNN and change publicopinion by hersel by sheer orce o intellect. It’s an unair expectation, andone that clearly doesn’t work.
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it is about inorming experts and decision-makers.”
Education in this paradigm is “a two-way process
where experts and decision-makers seek input and
learn rom the public about preerences, needs, in-
sights, and ideas relative to climate change solutions
and policy options.”
O course, the mere availability o inormation
doesn’t mean the public will use it or use it uni-
ormly. Knowledge gaps have developed along
socioeconomic and ideological lines because we no
longer get our news rom the same sources and these
dierent sources have so many dierent biases. How-
ever, more inormation, more eective inormation
presentation, and more civic engagement are good
developments and will only help solve the problems
discussed in this paper. Knowledge gaps and dier-
entiation are dierent problems altogether that aectar more than just science education.
AddItIonAL PRoBLEMS
Changing the culture and practices o communica-
tion in science won’t happen overnight. Tere are
numerous challenges to overcome. Some o these
challenges have already been described, but many
more have only been hinted at. For instance:
• PRESSURE FROM DIGITAL NATIVES:
Scholarly communications is currently in a
halway state between the digital and print
world, with print still being ar more in-
uential (Bourne 2011). In the meantime,
new researchers have arrived in science who
were born into a world that has always had
powerul desktop computers, the Internet,
and ree and easy access
to a world o inorma-
tion. It’s reasonable to
expect there will be
increasing pressure
rom these digital na-
tives or change rom
within science. But in
an environment where
knowledge is currency,
signicant and rapid
change is unlikely to occur without a broad
understanding o the issues and agreement
on the solutions. Can a “sae” environment
be constructed throughout science that will
allow a new communications paradigm to
develop?
• RISk-AVERSE CLIMATE: Since the current
reward system in science is tightly coupled
with journal impact actors and citation
measures like the Hirsch Index, scientists
tend to be risk-averse when they are experi-
menting with new models o scientic com-
munication (Velden 2011).
•
SCIENTIFIC SOCIETIES: Will scientic soci-eties support new communication models?
Teir missions support doing so, but their
business models may not given that they also
publish major journals.
• PRIVATE INDUSTRY RESISTANCE: Pub-
lishers and other commercial entities own
mountains o content. It varies by discipline
— chemistry data is almost entirely locked
up behind pay rewalls (Adams 2009) —
but or the most part, these entities need to
collaborate in any new inormation sharing
system and in supplying new data reposito-
ries with older inormation.
• PATIENCE: Te benets that will accruerom improving the deault communication
posture o science will take time to be real-
ized. But in our bottom-line driven und-
ing climate where results need to be proven
quickly and the pressure to cut “non-essen-
tial” budget items is high, there may be little
patience or allowing enough time to prove
the worthiness o this concept.
tHE BASIc SoLUtIon
Te alternate reality world o cooking described ear-
lier in this paper is utterly unamiliar to us today, but
it’s actually not that ar-etched: cooking was once a
much more exclusive enterprise than it is today, and
the birth o an industry occurred because o access.
Books like Te Joy of Cooking and celebrities like Ju-
lia Child helped democratize and popularize the cu-
Since the current reward system inscience is tightly coupled with journalimpact actors and citation measures… scientists tend to be risk-averse
when they are experimenting with new models o scientic communication.
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linary arts, making cooking accessible and spurring
innovation, sharing, participation, understanding,
excitement and development in the culinary industry.
Awareness o the communication problem in sci-
ence is also growing today but only in specic areas
and only in ts and starts. Tere isn’t widespread
acceptance yet o the right role o communicationin science, nor is there widespread recognition yet
that science communication is a unique discipline as
discussed in this paper’s introduction.
However, there are glimmers o hope.
A recent study (Jensen 2008) revealed
that scientists who make civic engage-
ment a priority are also more academ-
ically active, perhaps because their
work helps stimulate and promote
their research. Big data is also begin-
ning to gain traction. Companies and
venture capitalists are embracing the
possibilities with zeal, making big
data one o the hottest I investments
in 2012, and big data could soon be at the lead-
ing edge o discovery in data-intensive science like
genomics research. Elsewhere, a number o ocused
eorts are underway to address other parts o the sci-
ence communication problem, including courses thathelp scientists communicate better, organizations
dedicated to improving science writing and SEM
education, growing discussion sites or scientists, and
nascent movements to reorm the academic journal
publishing system (including the recent 2012 boycott
against Elsevier; see Bell 2012 or more inormation).
With respect to the publishing issue, more OA pub-
lishing resources are being established (the online
OA journal PLoS ONE is now the world’s largest
repository o peer-reviewed research work), more
universities are setting up their own OA repositories,
and large commercial publishers like Nature and
Springer are increasing their OA oerings. OA pub-
lishing in PubMed Central has long been required
or all NIH-unded research. What more can be
done? Some have argued, or instance, that all works
unded by ederal research dollars—not just NIH
research—should be OA: i taxpayers pay or it, they
should own it. Others have advocated reorming the
journal system and its ties to tenure altogether. Does
the gold standard or what constitutes a “research
object” need to be a journal article, or can we utilize
some other mix o measures (Bourne 2011)? And
does anonymous peer review (the current system)
work just as well as more open methods? Already in
use with some journals, open review means publish-
ing reviewer comments along with the manuscript in
an online discussion orum, the scientic community
gets invited to join the debate, and aer a period o a
ew weeks the authors are asked to revise or deend
their manuscript based on eedback (Velden 2011,
Pöschl 2008).
ech transer eorts are also garnering more atten-
tion as universities look or more sources o revenue
to oset shrinking budgets. Recently released rec-
ommendations rom the Association o University
echnology Managers (AUM) to the Obama Ad-
ministration include unding tech transer ofces di-
rectly, unding proo-o-concept centers where ideas
can be test-driven beore going to market, unding
mentorship programs, and oering tax credits or
investments in early-stage companies. Giving sci-
ence research more attention instead o
only patentable technology will also be
important. Whether or not this attention
leads to rapid marketplace applications
shouldn’t be the only metric o success
since getting more o a birds-eye view on
undamental innovation and integrationwill also pay dividends in both the mar-
ketplace and or discovery. ech transer
ofces will need to gear up or this kind
o reinvigorated involvement, though,
which won’t be possible or most universities in
today’s austere budget environment. For most ofces,
patentability and marketability will likely remain the
ultimate measure o merit in science. More on tech
transer will be discussed in a uture nSCI White
Paper.
ScI’s SoLUtIon
Te thoughtul work and attention that many indi-
viduals and organizations are now turning toward the
issues described in this paper will eventually produce
change. Te goal o nSCI is to help organize this
change by raising awareness o the issues involved
Tere isn’t widespread acceptance yet o the right role o communication in science,nor is there widespread recognition yet
that science communication is a uniquediscipline .… However, there are glimmerso hope.
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among science communities and science und-
ing agencies, build communities o individuals and
organizations who support this change and will make
change occur, and provide both unding support and
best practices guidance to help make these changes
widespread, sustainable, visible and eective.
It’s important to emphasize that this cultural shithat needs to occur in science won’t happen by simply
writing papers about it. Tis shi needs to be encour-
aged and supported by ve actions — actions that are
at the heart o what nSCI is doing. Tese actions are
listed in the le column o the ollowing table. Te
specic activities nSCI is currently undertaking to
help improve science communication are listed in the
right column.
gEnERAL ActIonS nEEdEd SPEcIFIc nScI ActIVItIES
1. Increase awareness o the importance o better
communication throughout
science
• Drive change in how communication needs to bebetter integrated into the ramewor o science
research
• Continuously spea with staeholders to get
eedbac and learn about and share new ideas,initiatives, and success stories in science communi
cation.
• Facilitate conversations about current communica
tion practices (such as journal publishing) to helpdevelop new approaches to ensure better inorma
tion access
2. Share lessons o experience and
best practices• Create, collect and promote conversations on best
practices in science writing, mareting, collabora
tion, education, policy, design, inormatics, andtech transer, and drive connections between these
disciplines
• Publish and distribute the rst boo on this topic
3. Build communication
communities• Serve as a resource hub, inormation portal, and
umbrella group or the many organizations cur
rently involved in science communicationrelatedwor
• Create, manage, and grow communities o scien
tists, inormatics experts, educators, and others
who are interested in improving science communication
4. Provide tools and assistance • Create ree but managed datasharing resources to
ensure data comparability
• Subsidize the mareting and communication
needs o science research, STEM education, and
other sciencerelated projects with broad potentialimpact
5. Prove the worthiness o thisapproach
• Document the success o more ecient and eective communication methods in science and
promote this inormation within science and also
to donors and policymaers.
Te longer-term projects nSCI undertakes and the
scope and timing o these projects depends on the
organization’s unding outlook. nSCI is currently in
the early stages o growth and is still building its ma-
jor sources o nancing. o help support nSCI, please
visit www.nationalscience.org .
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Additional reading lins:
• Tenue trends: http://arstechnica.com/science/news/2012/02/survivalinacademiathetenuretracnottaen.ars?utm_source=rss&utm_medium=rss&utm_campaign=rss
• Current tenure policies: Recommended Institutional Regulations on Academic Freedom and Tenure rom the American Association o University Proessors
•
List o OA journals in all elds and languages: Directory o Open Access Journals
• Searchable database o publisher policies about copyright and archiving: Project SHERPA.