Sameer_Resume

Sameer MohammadPerformance Test Lead Phone: +1 469 396 6515E-mail: [email protected]

Professional Summary:

A Well rounded Software Quality Assurance Lead with 11 years of experience, specializing in Performance, Mobile and Functional testing.

Worked with multiple clients implementing varied testing concepts/technologies like Black Box Testing, System Integration Testing, Regression Testing, Sanity Testing, Performance Testing, ETL/Data Warehouse Testing, Functional Testing, End to End Testing, XML Testing, Oracle EBS Testing, Compatibility Testing and SOA based Web Services Testing.

Excellent understanding of Software Development Life Cycle (SDLC) and Testing Methodologies from project definition to post-deployment documentation.

Has work experience in different models like V model, Waterfall model and Agile model. Very Strong knowledge on Performance Testing Life Cycle and Performance Testing Process. Very good understanding in reviewing functional and non-functional (performance) requirements. Excellent work experience on various types of performance testing (Load, Stress, Endurance, Spike, Volume,

failover etc.) of the web applications and batch jobs using HP Load Runner. Extensive experience in developing performance test scripts of complex applications using HP Vugen tool

(Protocols: Web Http/Html, Web Services, Web Click and Script, Mobile, Ajax Truclient IE, SAP GUI) Strong hands on performance testing experience on ATG E-commerce applications. Experience in preparing performance test estimations accurately. Wide experience in Retail domain, can adapt to different domains in no time. Excellent skills in Installing, and maintaining Load Runner software. Very good knowledge in installing and configuring load generator agents. Excellent experience in analysis of performance bottlenecks using HP Load runner Analysis, HP

Diagnostics, HP Site scope and Dynatrace tools. Expertise in designing and developing Test Strategy, Test plans, Test cases and Test scenarios, Test reports

for manual and performance testing. Extensive experience with Performance test execution using HP Controller, HP ALM, and HP

Performance Center. Hands on experience configuring and using HP Site Scope Performance Monitor to monitor and analyze

the performance of the server by generating various reports from CPU utilization, Memory Usage to load average etc.

Proficient in analyzing various parameters like CPU, Memory usage, Method level information, SQL query times, Exceptions in HP Diagnostics Profiler and Dynatrace.

Fair knowledge in using test automation tools such as QTP to develop automation testing scripts for web and client server applications.

Superb experience in Functional testing, User Acceptance Testing (UAT), Integration testing, System testing, Sanity testing of AS 400, Thick Client and Web based Applications.

Expertise in tracking defects using tracking tools such as HP ALM, RQM and Jira. Extensive database testing experience including Oracle, DB2, SQL Server using Toad and other tools. Extensive experience writing SQL queries to verify database tables and collecting AWR reports. Strong working/testing knowledge on UNIX, WINDOWS and MAINFRAME platforms. Strong ability to handle highly complex applications. Strong Ability to understand business and technical requirements. Ability to adapt to new technologies with ease and promote a strong work environment. Experience in working with different groups such as business users, development, and customer support and

product management. Ability to handle multiple tasks and work independently as well as in a team, good team player with excellent

communication, analytical, interpersonal and writing skills.

Ability to grasp new technologies and concepts as needed as well as having initiative to gain wide scope of knowledge.

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EDUCATIONAL QUALIFICATION:

Bachelor of Technology in Electronics and Communications Engineering from Jawaharlal Nehru Technological University, AP, India 69.30% (Passed out in 2006)

Board of Intermediate Education , AP, India – 95.6% (Passed out in 2002) Board of Secondary Education, AP, India – 80% (Passed out in 2000)

TECHNICAL SKILLS:

Testing Tools : HP Load Runner, HP Performance Center, HP Site Scope, HP Diagnostics, HP Quick Test Pro (QTP) Basics, CA workload Automation Desktop client, QMF, Query man, SOAP UI.

Test/Defect Management Tool : HP Quality Center, HP ALM, JIRA, RTC, RQM, PIPE, Jira, MPPTesting : Black box, Smoke, System, System Integration, Load, Endurance, Spike, Stress, Volume and ScalabilityDatabase : SQL-Server, Oracle, DB2Testing Methodologies : Agile, Waterfall, V ModelWeb Browsers : Internet Explorer, Google chrome, Mozilla Firefox, Opera, Safari, and Chrome.Operating Systems : Windows, Mac, UNIXOther skills : MS Office, Visio, Outlook Microsoft Exchange, Version Control (VSS), SharePoint,

ATG E-commerce, Oracle web center, Jrockit, Oracle BI, Oracle web logic console.Programming Languages : C/C++, Java, XML, HTML, VB Script, SQL, PL/SQL

PROFESSIONAL EXPERIENCE:

Client: Fidelity Investments (Smithfield, RI, USA) Nov-16 – Till date Role: Sr. Performance Test LeadProject: FIAM Technology Tools .

Description: The project involves the development of Fidelity Financial Advisor Solutions FFAS. It is technically supported by the Institutional Services Technology (FI Tech - IST). The FFAS Web Technologies group consists of applications that share a common infrastructure and databases. The application include Common Business Services (CBSRPC), customer and employee facing applications (like AFC, FDNS etc.) and record keeping applications. All applications are developed by the group and involves Requirements elaboration, design, build, end to end testing, performance testing, release management of the each of the project implementation and support. The system will be developed and enhanced in multiple releases using the agile methodology.

Performance testing team is mainly focused on 3 large applications AFC, CBSRPC and FDNS.

RESPONSIBILITIES: Responsible for analyzing the system specifications, non-functional (performance) business requirements for full

understanding of the business. Primary job is to take care of all performance testing needs of 3 applications AFC, CBSRPC and FDNS. Performance scripting and execution is required for every month release. All deployment requests will be handled by PT lead using RTC. Lead the offshore team comprising of 3 members in India. Develop complex automated performance scripts using HP Vugen 12.5 HTTP/HTML, True client, web services

protocols. Prepare scripts for REST services of FDNS application. Prepared test data for the scripts with the help of development team. Responsible for Performance Test execution using HP Controller. Designed scenarios based on important transactions to simulate realistic load on the system through 3 load

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generator machines. Conducted multiple load tests, stress test and endurance tests for the applications. Measured response times of transactions using start and stop transaction functions. Co-ordinate with Fidelity Infra team for monitoring the server stats. Responsible to co-ordinate with admin team to bounce stage servers after the end of load test. Performed excellent in-depth analysis on the system performance using various graphs like Avg response times,

web page diagnostics, HPS, TPS and Dynatrace to identify the performance bottlenecks. Constantly followed up infrastructure team, network team, application team till the closure of performance and

environmental issues. Work closely with application team in ensuring that the software components meet the highest quality standards. Provide support to the development team in executing multiple load tests by changing the application or server

configurations in identifying root cause of performance problems. Publish detailed performance summary report after every run to entire team. Meetings with various stake holders to discuss performance issues, requirements on regular basis.

Environment: Java, .Net applications, Main frame, Web services, HP Load Runner, Dynatrace, HP Controller, HP Analysis, RTC, RQM, Oracle.

Client: Tiffany & Company (Hyderabad, India) Mar-16 – Nov’16 Role: Sr. Performance Test LeadProject: Retail foundation Release 1, Compass Clienteling 3.1A. .

Description: Tiffany & Company (TCO) is an American worldwide luxury jewelry and specialty retailer, headquartered in New York City. Tiffany’s Future State Roadmap provides the outline of scope for the Foundation Retail project. Because Tiffany’s business is constrained by legacy, customized and home grown systems, this project is designed to enable strategic growth and operational capabilities while minimizing risk and decreasing architectural complexity within the existing technology environment. The mission of the Foundation Retail project is to transform business processes and technology capabilities to develop the foundation for advanced merchandising practices. To enable the stated objective, TCO has decided to implement Oracle Retail Merchandise solutions (MOM) in phased manner.

Non-functional requirements of these projects is to enhance the existing legacy and UI applications. Newly enhanced application should support the user patter defined by business.


understanding of the business. Infosys team involved in purchasing the load testing tool and installation in Tiffany machines. Lead the offshore team comprising of 4 members in India. Gathered all performance test requirements through standard Infosys templates and interaction with customers

over phone meetings. Identified the performance critical scenarios with the help of project team and got a sign off from customers. Created detailed performance test plans, test strategies, workload models for both R1 and CC applications. Developed complex automated performance scripts using HP Vugen 11.5 HTTP/HTML, RTE protocols. Prepared test data for the scripts with the help of development team. Responsible for Performance Test execution using HP ALM. Designed scenarios based on important transactions to simulate realistic load on the system through 3 load

generator machines. Conducted multiple load tests, stress test and endurance tests for the applications. Performed high volume test on batch jobs. Measured response times of transactions using start and stop transaction functions. Co-ordinated with Tiffany Infra team for monitoring the server stats. Responsible to co-ordinate with admin team to bounce stage servers after the end of load test. Performed excellent in-depth analysis on the system performance using various graphs like Avg response times,

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web page diagnostics, HPS, TPS and Site scope to identify the performance bottlenecks. Analyzed the server reports shared by Tiffany Infra team. Constantly followed up infrastructure team, network team, application team till the closure of performance and

environmental issues. Worked closely with application team in ensuring that the software components meet the highest quality

standards. Provided support to the development team in executing multiple load tests by changing the application or server

configurations in identifying root cause of performance problems. Published detailed performance summary report after every run to entire team. Meetings with various stake holders to discuss performance issues on a daily basis. Logged performance defects in HP ALM Submit detailed performance closure report with recommendations and lessons learned.

Environment: Java, .Net applications, AS 400 legacy system, HP Load Runner, HP Site scope, HP ALM, HP Controller, HP Analysis.

Client: Darden Restaurants Inc., (Orlando, FL, USA and Hyderabad, India) Jan-13 – Aug 15 Role: Sr. Performance Test LeadProject: Enterprise Portal, Digital transformation .

Description: Digital Transformation project will implement a robust, scalable, multi-channel, guest facing commerce platform using Oracle’s ecommerce product suite. This new digital platform will support dynamic web/mobile content, ecommerce transactions like To-Go, and future capabilities like text ahead, reservations, or digital menus. This new platform will scale to support all Darden concepts and expanding guest base enabling personalization and other capabilities intended to increase guest loyalty and drive sales growth.

Darden Enterprise Portal (EP) is developed for integrating information, employees and processes across the organization. EP enhances social networking and helps to publish personalized content. Content administration system is used to manage static and dynamic content displayed on EP.

Non-functional requirements of these projects is to build a new intranet application based on oracle web center to cater 200,000 employees across USA with 7 chain restaurants and sustain 2000 concurrent user load. Build a new ATG E-commerce application to make internet reservations, e-orders for all restaurants and sustain 3000 concurrent user load.


understanding of the business. Single resource to handle performance testing of 4 huge projects. Leading the offshore team working in India since August. Reviewed the performance requirements and gave recommendations on missing areas. Prepared budget and staffing estimations for 4 performance testing projects (ATG Ecommerce, SOA, DWBI and

Portal). Identified the performance critical scenarios with the help of project team and got a sign off from customers. Created detailed performance test plans, test strategies, workload models for both mobile and desktop

applications. Developed complex automated performance scripts for the ATG E-commerce and Oracle web center using HP

Vugen 11.5 HTTP/HTML protocol Developed web services scripts using Web Service protocol of HP Vugen. Prepared test data for the scripts with the help of development team. Configured various monitors for web, application and DB servers in HP Site scope tool. Responsible for Performance Test execution using HP Load Runner Controller and HP ALM. Designed scenarios based on important transactions to simulate realistic load on the system through 3 load

generator machines. Conducted multiple load tests, stress test, spike test, volume tests for the applications. Measured response times of transactions using start and stop transaction functions.

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Executed scenarios with different run time settings. Involved in designing Load, Stress and Failover Testing scenarios based on SLA for various systems and future

load projections. Responsible for enabling JFR recordings before the start of any load test. Responsible to co-ordinate with admin team to bounce stage servers after the end of load test. Enabled IP Spoofing using Load Runner to identify load balancing issues. Configured monitors and added desired performance counters into the load runner graphs like Site scope, Web

resources, web page diagnostics. Performed excellent in-depth analysis on the system performance using various graphs like Avg response times,

web page diagnostics, HPS, TPS and Site scope to identify the performance bottlenecks. In depth analysis on servers for CPU, memory, response times, thread locks etc. using Jrockit Mission Control

tool of Oracle by putting JFR recordings. Constantly followed up infrastructure team, network team, application team till the closure of performance and

environmental issues. Worked closely with application team in ensuring that the software components meet the highest quality

standards. Provided support to the development team in executing multiple load tests by changing the application or server

configurations in identifying root cause of performance problems. Performed failover test which in turn identified severe problem with load balancer. Investigate and troubleshoot performance problems in a stage environment. Published detailed performance summary report after every run to entire team. Meetings with various stake holders to discuss performance issues on a daily basis. Performed high volume test on espresso batch jobs. Performed load tests on web services to identify the performance issues in SOA layer. Involved in Functional and performance testing of web services using SOAP UI tool. Involved in setting the new load generators to have load coming from different boxes. Submit detailed performance closure report for espresso batch job performance testing with recommendations and

lessons learned. Logging performance defects in HP ALM, PIPE and RQM. Follow up development team on defects in triage meetings.

Environment: Oracle Web Center, Web logic, Oracle DB, Espresso batch jobs, SOA, Oracle Advance Queue, Micro strategy BI, ATG E-commerce, HP Load Runner, HP Site scope, HP ALM, HP Controller, HP Analysis, AWStats, Jrockit mission control, SOAP UI.

Client: Wal-Mart Stores Inc. (Hyderabad, India) May-12 – Dec-12Role: Technical Test LeadProject: Wal-Mart Transportation Portal

Description: The WTMS product suite has multiple applications which are getting migrated from VB6 to .Net with Java web services as a service tier in the middle. The WTMS suite houses all transportation products within one framework and is built using the latest web technology, allowing ISD Transportation to serve their transportation customers with quality applications, worldwide. The application allows the home office users to manage loads and transportation POs. There are 10 products which are a part of the WTMSv3 suite.ARC Billing is one of them.ARC application will Eliminate manual journal entries as mandated by CFC (Corporate Finance Committee) & will identify Private Fleet hauled loads, pull the necessary load and PO information, calculate the rate, and journal to and from the appropriate internal accounts for all backhaul revenue.

QA team involved in testing the functionality of 30 different applications involved in the system. Performance testing is needed to identify whether the application can have better response times during peak business hours.

RESPONSIBILITIES: Understood the application’s functionality through project related documents and knowledge transfer from

functional team. Lead an offshore team size of 2 members

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Involved in daily status calls with client directly Responsible for sending daily status updates to entire team Trained new folks who joined the team. Identified performance critical scenarios and got a sign off from client. Developed performance test scripts for the identified scenarios. Review the performance scripts created by team. Give recommendations to team on scripting logics. Define timelines and goals to Wal-Mart team on project schedules. Tried different approach to record third party applications integrated to the transportation system like java

protocols in HP Load Runner. Prepared a POC to Wal-Mart on using new protocols in HP Load Runner. Wal-Mart is responsible for load test execution in USA. Besides project work, was responsible for giving estimations to other performance testing projects in Infosys. As Performance Testing SME in Infosys, guided multiple projects in proposals, estimations, and solutions. Point of contact for any issue in HP Performance Center to other project members. Responsible for review of performance testing proposals to multiple clients of California and Chicago. Worked on SAP GUI performance testing solution to one of the US based clients. Organized trainings at organizational level to various folks on Load Runner.

Environment: Microsoft silver light, .Net, IBM Web sphere 7.0, Web services, IBM MQ, HP Load Runner, HP Diagnostics, HP Performance Center 9.5 and HP Analysis.

Client: Wal-Mart Stores Inc. (Bentonville, AR, USA) Nov-09 – Apr-12Role: Technical Test Lead (Functional and Performance Testing)Project: HR Solutions Phase-1, Online Hourly Pay System and Other Projects

Description: This project named LHRS (Logistics HR Solutions Phase1 Release4) involves adding logistics population to utilize the Global HR Systems. Currently, Logistics does not utilize the Global HR Systems that are currently in use for the Home Office and Field Management. Logistics legacy HR Systems exist on outdated, stand-alone systems. These systems do not allow for easy retrieval of information for audits, legal requests or corporate reporting related to the HR business processes in Logistics. The existing Premium system was modified to allow creation of premiums for logistics (transportation) and the pay exception groups are created and also will be able to identify the associates qualifying for a pay exception flag. This is a very complex system as lots of pay rules have to be applied based on the profile of the associate which used to be done manually. As a part of this assignment, QA team has tested 31 complex web applications in System, SIT and Performance testing.

RESPONSIBILITIES: Project team member right from requirements phase. Reviewed both Functional and Non-Functional Requirement documents and logged defects to business analysts to

correct requirements. Part of all the meetings with stake holders, BA’s during Requirements and planning phase. Lead an offshore team size of 8 members including both functional and performance testing tracks. Involved in daily status calls. Responsible for sending daily status updates to Wal-Mart QA team. Responsible for clarifying the architecture or system related questions to offshore team by consulting with Wal-

Mart members. Involved in the development of functional test strategy and test plan. Developed performance test strategy and test plan. Based on the historical data and requirements, prepared performance workload model and Data distribution plan. Responsible for preparing the functional test scenarios and test cases and getting sign off. Responsible for preparation of performance critical test scenarios and getting sign off from client. Responsible for functional test execution in HP Quality Center. Develop performance test scripts for the identified scenarios. Review the performance and functional testing activities of offshore team. Preparation of weekly status reports, graphs. Give recommendations to team on scripting logics.

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Perform smoke test after every code deployment. Contact web enablement team in Wal-Mart to install HP Diagnostics in all the stage servers. Review the performance scripts created by team. Define timelines and goals to Wal-Mart team on project schedules. Join daily defect triage calls with Development and QA teams. Besides project work, acted as performance test SME in all Wal-Mart performance testing projects executed by

Infosys teams. Assisted Wal-Mart testing tools team in installing a new certificate in HP folders. Responsible for Performance test execution that includes load testing, endurance testing, and stress testing. Share all the Performance test results to entire team. Monitor the server statistics using HP Diagnostics tool. Logged 55 performance related defects, followed up with application teams till closure. Gave a presentation to Wal-Mart QA team on importance of Load testing. Gave a presentation to Infosys QA team on NFR review process. Train all the new joiners on Wal-Mart performance testing process Documented all different scripting techniques.

Environment: Java, PL/SQL,AJAX, Oracle DB, DB2, IBM Web sphere 7.0, Web services, IBM MQ, HP Load Runner, HP Diagnostics, HP Performance Center 9.5 and HP Analysis.

Client: Wal-Mart Stores Inc. (Hyderabad, India) Mar-09 – Oct-09 Role: Performance Test AnalystProject: Sam club Re-platform, Oracle BI front end.

Description: This program will replace existing platform supported by custom developed order management system with a best of breed application stack, ATG for E-Commerce, Sterling Commerce for Order Management Systems and IBM Web-Sphere Message Broker for Integration catering to multiple channels like Sam’s Clubs, Sam’s Auctions- using e-Bay, and Samsclub.com - deliver to home business and Click & Pull. As part of these implementations, Sam’s Club website is subjected to interact with a huge number of other systems, also involving third party integrations. Identifying Performance bottlenecks for this varied suite of systems is a big challenge.

RESPONSIBILITIES: Understood the complete functionality of the application through Software Requirement Specs, Business

Requirement Doc’s, and Detailed Design documents available in share point. Interact with functional testing team for functionality and data related questions. Reviewed the non-functional requirements thoroughly and asked questions to QA Lead. Involved in all the project related meetings. Developed a workload model and get reviewed with QA Leads. Develop the performance test plan and strategy documents. Responsible to send the status update to QA Lead on a daily basis. Develop all the performance scripts on ATG E-commerce application and deliver on time. Setup data for all the scripts and perform dry runs. Followed trial and error method till desired through put is achieved. Developed a macro to setup data. Involved in discussions related to server analysis, infrastructure changes etc. Single member in Oracle BI project from offshore. Delivered 20+ scripts alone. Developed a polling logic in Asynchronous requests of oracle BI. Logged several performance defects in to HP Quality center. Tracked all defects to closure. Before moving out of the project, prepared documentation on scripts and placed in share point as a reference.

Environment: ATG E-commerce, Oracle BI, Oracle DB, DB2, IBM Web sphere 6.0, Web services, IBM MQ, HP Load Runner, HP Diagnostics, HP Performance Center 9.51 and HP Analysis.

Client: GAP Inc. (Hyderabad, India) Sep 08 – Feb 09

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Role: Product Lifecycle Management ApplicationProject: Functional and Automation Analyst

Description: This program is to enhance the functionality of existing product life cycle management application of GAP. So, Regression testing, functional testing and modification of automation scripts is required to be done by Infosys QA team.

Responsibilities: Understood the complete functionality of the application through Software Requirement Specs, Business

Requirement Doc’s, and Detailed Design documents available. Directly Interacted with GAP Client team for functionality and data related questions. Prepared high level scenarios for the enhancements. Develop Requirements Traceability Matrix (RTM). Developed functional and regression test cases. Modified the existing win runner scripts. Develop new win runner automated scripts. Involved in the compatibility testing in Mac OS. Executed the functional test cases of enhancements in 3 cycles. Performed Regression testing on the entire application. Logged defects in HP QC and tracked them till closure. Send the daily status update on test case execution to GAP team.

Environment: ENOVIA Matrix One, Oracle DB, Mercury Win Runner, HP QC.

Client: Starbucks Inc. (Hyderabad, India) Nov-07 – Sep-08 Role: Functional Test Engineer/AnalystProject: Global Business Systems Solutions (GBSS)

Description: GBBS is one of the five strategic initiatives taken up by Starbucks, envisaging the high growth factor. Under this program, Infosys is partnering with them to support and ensure the quality solution for their Supply Chain. This solution was divided into the following domainsProcure To Pay - Aimed at extracting highest value for purchasing dollars. Involves identifying providers, creating purchase orders, receiving deliveries and paying invoicesRecord To Report - Aimed at providing reliable sources of true and accurate financial information. Involves establishing budget, book keeping, closing and reporting results.Retail Materials Management – Aimed at ensuring right product, right store at the right time. Involves tracking store sales, managing inventory, ordering products and receiving replenishments

RESPONSIBILITIES: Understood the complete functionality of the application interacting with Business Analysts and Oracle ERP

team. Learned Oracle Apps 11i architecture. Involved in the PTP functional test scenario preparation and execution. Involved in the AS400 test planning and execution. Monitor the progress in HP QC. Based on the HP QC defect standards set by Starbucks and Infosys, Review the team’s activities in HP QC and

correct them before end of the offshore day.

Environment: Oracle Applications 11i, Data base include Oracle and AS400, HP QC.

Client: GAP Inc. (Hyderabad, India) Nov-06 – Nov-07 Role: Functional Test EngineerProject: Strategic Inventory initiative (SII, Release 1.5)

Description: SII is the first step of GAP Inc.’s New Strategic Initiative (NSI) – whose charter is to replace every major system that impacts the movement of product. NSI is being implemented in seven steps over the next several years,

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ultimately retiring the legacy system, and bringing automated customization at all levels. A team of more than 100 companywide experts are hard at work to automate how product inventory is forecast and allocated to stores based on customer demand. Historically GAP Inc.’s systems have been fragmented and operated off the “average store” concept, resulting in a glut of product in some stores and empty shelves in others.SII is implementing new merchandise planning and distribution technology that will use demand forecasts and real-time sales to plan and replenish the right products and inventory levels to the right stores. The main objective of this project is testing of interfaces that transfer data from legacy database in mainframe to i2 DM’s master tables in oracle and testing of UI which is visible to users for their convenience. ISMART is the white space application used for allocation. ISMART will use the forecast done by i2 DM in deriving the Model stock which will be allocated to the group of stores from DC (Distribution Center). This all is a part of Release 1.5 September.

RESPONSIBILITIES: Involved in the knowledge transfer sessions from onsite Infosys team. Involved in understanding the requirements and prepare RTM (Requirements Traceability Matrix). Involved in the development of functional test plan. Owned a separate track to handle it alone. Develop functional test scenarios, test cases. Map the test cases to requirements in HP QC. Validate the front end of the application through test cases and ensure data reflects in oracle DB using TOAD. Validate ETL jobs using data stage director. Log defects in HP QC, link them to the test case. Involved in the Regression testing phase. Member of extra-curricular activities apart from project work. Anchored Defect prevention in project.

Environment: Java based web applications, Data Stage Director, Interfaces designed using IBM Data stage designer, and Data bases include DB2 and Oracle, HP QC.

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