Salesforce Platform Webinar 16th April 2014

20
Building Mobile Apps with Salesforce Platform Wednesday 16 th April 2014
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    14-Sep-2014
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Getting critical business information to your employees is key to keeping them connected and engaged - and to helping them to meet your customers' needs. This deck from our recent webcast featured an overview on how you can develop your own solutions and apps on the Salesforce1 Platform. The webinar also included a live demo showing how easy it is to build your own applications. If you would like to watch the webinar recording, it is available to access from here: https://www.salesforce.com/uk/form/webinar/2014/platform-webinar-16-04.jsp

Transcript of Salesforce Platform Webinar 16th April 2014

Page 1: Salesforce Platform Webinar 16th April 2014

Building Mobile Apps with

Salesforce Platform

Wednesday 16th April 2014

Page 2: Salesforce Platform Webinar 16th April 2014

Agenda & Speakers

• Platform Overview

Adam Spearing – AVP Platform Sales, salesforce.com

• Demo: Building apps on the Salesforce Platform Doug Merrett, Solution Architect, salesforce.com

Questions: Questions box in on the right of the screen or on

Twitter - #platform

Page 3: Salesforce Platform Webinar 16th April 2014

Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such

uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ

materially from the results expressed or implied by the forward-looking statements we make. All statements other than

statements of historical fact could be deemed forward-looking, including any projections of product or service availability,

subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of

management for future operations, statements of belief, any statements concerning new, planned, or upgraded services

or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and

delivering new functionality for our service, new products and services, our new business model, our past operating

losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach

of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers

and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand,

retain, and motivate our employees and manage our growth, new releases of our service and successful customer

deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise

customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included

in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2013. This documents and others

containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web

site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not

currently available and may not be delivered on time or at all. Customers who purchase our services should make the

purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and

does not intend to update these forward-looking statements.

Page 4: Salesforce Platform Webinar 16th April 2014

Terminal

Client

Devices

Products

LTE

SNA

Mainframe

LAN/WAN

Server

Cloud

50 Billion Connected “Things” 1,000,000s 1,000s

“Internet of Things”

Third Wave of Computing

Page 5: Salesforce Platform Webinar 16th April 2014

IN THE

INTERNET OF CUSTOMERS EVERYTHING IS CONNECTED

Page 6: Salesforce Platform Webinar 16th April 2014

But Most Companies Can’t Execute on Ideas Fast Enough Id

eas

Time

Current IT Capacity

Business Ideas

$1 Trillion In Unmet Demand

Source: Gartner “DevOps Step One: Assessing Your IT Infrastructure and Operations Technical Debt,” 6.22.12

Page 7: Salesforce Platform Webinar 16th April 2014

Companies are Unprepared to Build Next Generation of Apps

2/3 of companies feel

unprepared for the

social & mobile world

?

IBM Study of 1,700 CMOs “From Stretched to Strengthened”

Page 8: Salesforce Platform Webinar 16th April 2014

“App Gap”: Difficult to Build Customer Apps

Complexity of form factors

Limited number of developers

Multiple operating systems

Multiple platforms

have

deployed

apps 1/2 <

60%

40%

20%

Pe

rce

nt o

f R

esp

on

de

nts

Mobile apps

are critical

Mobile apps

deployed

Page 9: Salesforce Platform Webinar 16th April 2014

Apps are

revolutionizing

every industry

Mobile is driving

massive adoption

Social is the new

normal

Page 10: Salesforce Platform Webinar 16th April 2014

Salesforce: #1 Enterprise Cloud Platform

Magic Quadrant for

Application Platform as a Service

Analyst: Yefim V. Natis

January, 2014

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon

request from Salesforce.com. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors

with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all

warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Market Share #1 Enterprise Platform #1

Page 11: Salesforce Platform Webinar 16th April 2014

New IDC Study: Build Apps 70% Faster with Salesforce1 Platform

February 2014

Platform

75%

Lower

infrastructure costs

80% More apps

launched

per year

Faster time to market

70%

ROI

520%

7 Customers analyzed across 5 different industries

31 custom apps built (average)

2,700 internal employee users representing 89% of employee base (average)

100K external customer & partner users (average)

Page 12: Salesforce Platform Webinar 16th April 2014

Develop, package and instantly deploy

apps

Access rich APIs and frameworks

Code in your favorite language:

Ruby, Java, Apex

Add fields, design layouts, and manage

users with clicks, not code

Point-and-click workflow & business logic

Drag-and-drop reports and dashboards

All Your Best Employees Can Now Build Apps Fast

Programmatic Dev for Coders Visual Dev for Business Analysts

Page 13: Salesforce Platform Webinar 16th April 2014

Salesforce1: A Customer Platform for the Future

Salesforce1 Platform APIs

Salesforce1 App

Salesforce1 Platform Services

Force.com Heroku1 ExactTarget

Fuel

Page 14: Salesforce Platform Webinar 16th April 2014

The Customer Platform for Everyone

Publish Next

Generation

Apps

ISVs

Peter Gassner

Veeva

Manage

Salesforce

from Anywhere

Experience

Salesforce1

on Any Device

Neil Kamireddy

Trunk Club

Admins

Build Next

Generation Apps

Developers

Geetha

Vallabhaneni

Luminix

Connect with

Customers in a

Whole New Way

Mariam Naficy

Minted

End Users

Every

Customer

Your

Customers

Page 15: Salesforce Platform Webinar 16th April 2014

Developers: Build Next Generation Apps New Platform Services for Developers

Data APIs

10X More API Functionality

Metadata & UI APIs

230 Calls & Methods

Visualforce1

Build any user interface

Page 16: Salesforce Platform Webinar 16th April 2014

ISVs: Publish Next Generation Apps

Docusign Box

Concur

Dropbox

FinancialForce LinkedIn

TAS Group ServiceMax FileBoard

HP

ScanBizCards

Evernote

Apttus

Kenandy

eVariant

BMC

Workday

Xactly

Page 17: Salesforce Platform Webinar 16th April 2014

End Users: Experience Salesforce1 on Any Device

AppExchange

Apps

CRM

Custom

Apps

All your past investments...

Feed First UI

Notifications Platform

Publisher Actions

…now in the future

Page 18: Salesforce Platform Webinar 16th April 2014

Customers: Connect with Customers in a

Whole New Way

Connect customers,

partners & products

Build customer

apps

Engage 1:1

with customers

Communities Heroku1 ExactTarget Fuel

Page 19: Salesforce Platform Webinar 16th April 2014

Want to find out more?

• If you are already a Salesforce customer, then please speak

to your AE for follow up

• Visit our Platform page:

http://bit.ly/1eEnW0V

• Find out more about developing apps:

http://bit.ly/1gvMuda

• Download our App Development Guide:

http://bit.ly/1bXmS7L

• Recording available shortly – email and on our website

Page 20: Salesforce Platform Webinar 16th April 2014

Thank you!